eShow vs Webex Events (Formerly Socio)

RATING:

4.4

(41)

eShow has 41 reviews and a rating of 4.41 / 5 stars vs Webex Events (Formerly Socio) which has 208 reviews and a rating of 4.82 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.4 (41)
4.8 (208)
Ease-of-Use
4.5 / 5
4.5 / 5
Value for Money
4.5 / 5
4.5 / 5
Customer Support
4.5 / 5
5 / 5
Functionality
4 / 5
4.5 / 5
Last Review Written
August 3, 2023
March 4, 2024
Pros/Cons
  • Pros

  • The support staff is excellent and the customization needed was able to be done per our needs. I love the number of pre-populated reports and how easy it is to get custom reports we need.
  • We are still learning all the various modules and how they can be implemented in our overall plan. Eshow is extremely robust and we are still exploring how we can best utilize the modules.
  • Cons

  • It's difficult to have a large, readable floor plan centered in the middle of the page.
  • No how-to manual is the most frustrating thing.
Read all user reviews
  • Pros

  • I love how helpful the Socio event tech are. They are awesome a very high-level customer service.
  • The support team responded to questions quickly and professionally. It gave us great confidence to know they were available, and they seemed genuinely interested in our success.
  • Cons

  • Looking back, the major issues that we ran into were instances of user error rather than software errors.
  • Statistics are poor (they're currently working on that).
Read all user reviews
Pricing Range
$
$
$
$
$
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$
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FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

FrontRunners

2023

FrontRunners

2023

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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos