About vFairs

vFairs is a virtual events platform that is suitable for businesses of all sizes wanting to host online job fairs, trade shows, conferences, and other events. The key features of the solution include live webinars, digital content management, networking tools, chat and virtual job boards.

Additionally, vFairs offers custom event landing pages, registration forms, virtual booth templates, webinars, Q&As and polls to engage audiences and provide a fully branded experience. It provides reporting of event data including registrations, turnout and booth-level metrics for audience engagement. Interactivity tools allow booth representatives to engage with attendees in real time through text, audio and video chat, with 1:1 options available if privacy is required...


Read More

Supported Operating System(s):

Web browser (OS agnostic)

112 Reviews of vFairs

Average User Ratings

Overall

4.76 / 5 stars

Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.5

Ratings Snapshot

5 stars

(90)

90

4 stars

(19)

19

3 stars

(2)

2

2 stars

(0)

0

1 stars

(1)

1

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 112 results

October 2018

Pam from Professional Diversity Network

Verified Reviewer

Company Size: 201-500 employees

Industry: Internet

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

October 2018

PDN - Professional Diversity Network - vFairs Review 2018

vFairs just ‘gets’ our business. The customer service they provide simultaneously to our own sales reps while communicating to multiple teams under each valued customer, is beyond commendable. We have worked with vFairs as our exclusive Virtual vendor since 2013 primarily due to his teams high level of professionalism, integrity, outstanding customer support and responsiveness. Their accuracy, speed and meticulous attention to detail is incomparable. I have not seen better. Every Virtual vFairs has produced for us has been smoothly run and when difficulties arise, as they do, vFairs Customer Support suggested conference meetings to get entire Teams trained, individual leadership calls, recommended specific, positive changes and in general, a swift ironing out of problems with every question answered and understood to the teams’ satisfaction and managements delight. Their Customer Support team does the heavy lifting answering complex technical questions and has identified problems early heading off deeper issues. They are a truly amazing team and have supported our customers 24 x7 by phone and email! vFairs offers a gentle approach when working with all levels of our clients’ hierarchy. Very appreciated. PDN provides 67% of the USA Fortune 500 companies diversity recruiting efforts via online and onsite products and vFairs has been an integral and successful component to our product suite. vFairs receives my greatest respect.

Pros

vFairs creative and sophisticated graphic appeal for customers and our candidates alike. Ease of use and the fact that vFairs conducted the entire set up, training, questions answered accurately and deployment in a timely and extremely professional manner. The product works great and customers received full technical support and reporting post event.

Cons

We experienced no problems with this software. All was wonderfully handled by vFairs leadership and Customer Support.

September 2019

Brent from Stanley Black & Decker

Verified Reviewer

Company Size: 10,000+ employees

Industry: Marketing and Advertising

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

September 2019

vFairs worked great for our virtual event experience

vFairs customer service was top notch. They were very communicative, quick to respond, provided examples of other virtual events, and insights into what we should and should not do. The customer service experience alone would be the reason to choose vFairs.

Pros

The product out of the box was intuitive and set the course for what we needed.

Cons

Some of the virtual users in the different environments were duplicated a few times, but all in all, it didn't provide a negative experience. Being the admin and shared-lead on the project allows you to notice things that normal users wouldn't.

Reasons for Choosing vFairs

The initial presentation we received was really great. They could show the experience, speak to price, and also discuss how our requirements and needs would fit into the software environment. It was laid back but insightful which was perfect for our team. Once we moved forward, our account manager provided the same level of service, which was a great feeling.

May 2020

Pete from Saltire Technology Events

Verified Reviewer

Company Size: 2-10 employees

Industry: Media Production

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

1.0

Value for money

1.0

Customer support

1.0

Functionality

2.0

May 2020

vFairs platform completely failed to deliver for our event

We approached vFairs with a view to delivering 3 events for us over a 3 month duration. The initial impression of the platform was very good, and whilst aesthetically it looked a little dated, it was technically capable of replicating the key aspects of our events in a virtual environment. However, the reality is that vFairs completely failed to deliver the service and functionality promised. On the day, the platform wasn’t finished; several of the key features didn’t work, and the UX and client experience was completely unacceptable. On a call, a member of staff intimated that in trying to exploit the rush to virtual events (as a result of the Covid pandemic) vFairs have severely over-stretched their capacity. This was certainly reflected in our experience, and it is clear that the resources vFairs allocated to the project has not been adequate. 4 weeks prior to delivery we highlighted severe reservations about our project management, and the UK team (who negotiated the sale) had escalated our concerns to senior management and the [SENSITIVE CONTENT HIDDEN], but despite assurances that additional resources would be committed, they still failed to deliver a functioning platform on the day of the conference.

Pros

Theoretically, vFairs as a platform is able to replicate the key value of our conferences in a virtual environment. It can: 1. host content, presentations, Q&A and panels, 2. facilitate business engagement between buyers and sellers, 3. Provide delegate interaction. The problem is that these functions simply didn’t work properly.

Cons

On the day of the event, the platform wasn’t finished and critical features were missing or dysfunctional: the exhibitor booths were incomplete, the chat function didn’t work properly and the competitions didn’t run as instructed. The content delivery was also unacceptable: vFairs streamed the video content in such low resolution that the text and graphics on many of the slides was illegible, while some speakers were barely recognisable. There was not enough vFairs staff to run the event properly, and those that were in charge of hosting the content weren’t properly briefed and equipped to do their job. The vFairs staff didn’t understand the times and format of the sessions; the presentation videos weren’t ready at the required time, and in multiple cases vFairs staff didn’t even seem to know they were hosting the session. In one instance a vFairs representative announced to one of our clients that not only had they failed to get the video ready, but their bandwidth was so low that they weren’t confident they could download it in time for the session starting. Events are all about the user experience, and unfortunately the functionality and service standards were so poor that the UX was severely compromised.

March 2020

Anitra from Cornell University

Verified Reviewer

Company Size: 10,000+ employees

Industry: Higher Education

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

March 2020

Cornell Graduate School vFairs Review

Our experience with vFairs has been outstanding from start to finish. Working with vFairs has allowed us to reach far more prospective students than we ever would have otherwise due to location travel and time constraints.

Pros

The visual appeal of the platform is phenomenal, the fact that it looks like an actual exhibit hall is far and above what other platforms offer. The ease of setting up the individual booths is also been a great asset.

Cons

Although the chatroom functionality was fine, I would prefer a message board format to the chat rooms so you can see the messages in a thread format.

Reasons for Choosing vFairs

Their customer service on the front-end and willingness to customize our final product to expressly suit our needs from day one is what sold us on vFairs. The entire experience has been wonderful and productive, more than I could have imagined.

February 2020

Niambi from Ford Motor Company

Verified Reviewer

Company Size: 10,000+ employees

Industry: Automotive

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

February 2020

vFAIRS IS AWESOME!

vFAIRS delivered an optimal customer experience - we were very pleased with the technology, the creative partnership, and always-on support we received from the vFAIRS team. We are truly excited to continue the use of the vFAIRS software to help Ford succeed in the virtual hiring space!

Pros

The vFAIRS software is super user-friendly! The features are easily adjusted and the editing mechanisms are intuitive. Multiple users were able to build their booths with unique content, with minimal effort! Ease of use is superb with this software. The aesthetics are also top-notch - look and feel are critical for company branding, and the vFAIRS platform did not disappoint.

Cons

We had a few issues with the live video interview components, but I believe those issues have since been resolved and features upgraded.