About WorkCast

WorkCast is a webinar and online event solution that is suitable for businesses of all sizes to manage and host virtual events, webinars and webcasts online. The key features of the solution include video broadcasting, customizable branding, reporting and analytics, webinar templates and multi-session event support.

Additionally, WorkCast offers questionnaires, polls, surveys, chats and Q&As to interact with and engage audiences. It provides a scalable online event system which supports multi-session events of any size with audiences from one individual up to tens of thousands. The events platform is also fully browser-based, allowing attendees and presenters to access content from any device without requiring downloads or plugins.

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Supported Operating System(s):

Web browser (OS agnostic)

13 Reviews of WorkCast

Average User Ratings

Overall

4.46 / 5 stars

Ease-of-use

4.5

Value for money

4.5

Customer support

4.5

Functionality

4.0

Ratings Snapshot

5 stars

(6)

6

4 stars

(7)

7

3 stars

(0)

0

2 stars

(0)

0

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 13 results

August 2018

User Profile Picture

Tom from Videxio

Verified Reviewer

Company Size: 51-200 employees

Industry: Telecommunications

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

5.0

Functionality

4.0

August 2018

HubSpot integration was a key factor in our decision

Really good. The support has always been great, with a super friendly and helpful team.

Pros

The HubSpot integration. Having a single tool that would allow us to manage the whole webinar experience, from signup, to email marketing, to the live events and follow up is extremely useful for us as a team. The streaming quality is high and always consistent.

Cons

The presenter chat for the live event management is not immediately intuitive but is fine once you get used to it. Do lots of test events so you get used to features before you have to use them live.

February 2021

Jennifer from American Association for the Advancement of Science (AAAS)

Company Size: 201-500 employees

Industry: Education Management

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

3.0

Functionality

4.0

February 2021

Good value for white glove support

Pros

The software is pretty easy for attendees, as well as most presenters to use with basic training. WorkCast staff can set up branding, registration questions, and answer tech support live, easing your staff burden. The reports including registrants/attendees, questions asked/answered, and engagement are easy to access. There is a resources section for attendees to access relevant materials. Staff response time is generally quick.

Cons

Archive availability for more than 1 year, captioning, speaker cameras, and chat are some desired features. Other cons include varying quality in WebCast Managers as well as outage risk and response.

Response from WorkCast

Replied February 2021

Hi Jennifer, Thanks for the feedback. We appreciate it. We do offer archiving for more than a year, so if you're having issues with that, you can reach out to your Account Manager and they will be happy to help. You can also reach out to them regarding running webcam events with chat as this is currently available. The good news is we are working on native captioning, though it is available via third-party integration at the moment. For any technical assistance, your AM will be more than happy to discuss. Thanks again. Thanks, Melissa

January 2020

Katherine from Wiley

Company Size: 5,001-10,000 employees

Industry: Publishing

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

3.0

Customer support

4.0

Functionality

3.0

January 2020

WorkCast Review

Pros

The Customer Support team is very helpful and always quick to get back. The platform is also relatively easy to use.

Cons

Some of the functionalities are a bit limiting.

Reasons for Switching to WorkCast

Cost efficient

Response from WorkCast

Replied January 2020

Hi Katherine, Thank you for taking the time to review WorkCast. We're glad to hear our support team has been helpful. If you have any specific feedback on features or issues, we'd love to hear more. Get in touch with support@workcast.com or you can chat directly with your CSM. Cheers Team WorkCast

February 2021

Mirza from Quadient

Company Size: 5,001-10,000 employees

Industry: Information Technology and Services

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

5.0

Functionality

4.0

February 2021

Best for Enterprise Class Simulated-Live Virtual Events and Town Halls

The overall experience has from the very beginning been one of a partnership. From day one, WorkCast has helped us solve our virtual event dilemma: to provide a platform experience focused on the simulated-live experience within a completely mobile experience with an easy to use IO with the ongoing support from a CS manager - WorkCast has been an amazing partner.

Pros

The feature that makes WorkCast a must-have within any enterprise organization is the simu-live functionality. If you want to hold a virtual event for your clients or even an internal company-wide town hall outside of a ppt deck type GoToWebinar presentation or a Microsoft Live event, then WorkCast is the solution. Other more costly solutions are available, but for the streaming, roll-over of sessions and customer service levels, WorkCast can't be beat. The platform can allow for multiple streams (great for multiple languages) and the landing pages and overall webcast experience is completely mobile-friendly.

Cons

The templates could be a bit more exciting in terms of design, they're getting there with a new batch of landing page templates.

Reasons for Switching to WorkCast

ON24 - at the time of the switch was still not fully HTML5 ready and we were losing attendees due to this. The mobile experience wasn't very mobile friendly at all.

November 2019

Diane from Scranton Gillette Communications

Company Size: 51-200 employees

Industry: Hospital & Health Care

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

November 2019

Webinar platform offers excellent support

We have been very pleased with the responsiveness of the WorkCast team, whether delivering a proposal, turning around a webinar on short notice, or accommodating special requests. Their continuing education for webinar teams is very good.

Pros

The WorkCast webinar platform was flexible and extremely accommodating when our webinars demanded something out of the ordinary. The WorkCast team went above and beyond to deliver on short notice, and has been very responsive with any and all requests. They also offer regular education for the team implementing the programs.

Cons

We have not experienced a downside to the software.

Reasons for Choosing WorkCast

Responsiveness, flexibility and the ability to talk to real people when issues arise.

Reasons for Switching to WorkCast

Our previous vendor could not meet our requirements.

Response from WorkCast

Replied November 2019

Hi Diane, Thank you so much for the kind review. We're glad you are enjoying WorkCast. Please feel free to reach out to your Customer Success Manager if you need anything at all. Cheers Team WorkCast