The nicest part about cloud servers is that they allow newcomers to learn a lot about the cloud for a little cost. Its excellent customer service will allow you to continue to utilize Rackspace cloud servers.

The best part about this cloud service is its affordability. For this price, you get a lot of stuff, and I really appreciate the monitoring alerts and numerous options to scale your server, which is all beautifully put up.

As a long-time user of this tool, I haven't found anything to criticize, but one recommendation for improvement is that the permissions settings aren't always intuitive.

It is great for non-tech persons or for small and simple websites that you don't wish to administer personally.

Cloud Servers by Rackspace enables any non-tech person operates a site and with minimal training can deploy complex web based systems like Wordpress, Drupal, Dropbox-like sites, etc. The technical support team is among the best in the industry and you will be in great hands using this product.

For technical people there aren't many options to tweak the server. If you need to change a setting in the server you are out of luck, servers come as they are and Rackspace quickly suggest you to change to a much expensive server. The "unlimited" database space is not genuine, when you have a big enough database you get blocked without warning affecting your business. If you are a tech person I would not recommend this product.

I even shared documents showing a 25% decrease in revenue, but they said that's not good enough and they demand we pay them for their service. We don't even get them to work on our tickets unless we open them, put tons of details, videos, then we have to call them immediately to get any attention at all.

Literally nothing. The Rackspace organization has declined completely over the last 10 years. I was so excited to start working with them again when I started my own company, but they treat us like second class citizens. Our rep even told us we were too small for them to care about.

The service. They are uppity, rude, and dishonest. There is some supposed renewal that they say we signed but my records show that we are out of contract, so they want to try to make us "buy out" our contract. We are barely hanging on with COVID and they are the only partner who did not try to do anything to accommodate small business in this time.

I have had nothing but good experiences so far and the support staff has always been responsive and helpful.

I like that they are reliable and that they have good support. I have not had any issues with our cloud servers in the five plus years I have been working with them. I have migrated servers to the latest versions of the operating systems and was able to restore my data onto the new systems and was off and running. I also have a test server and it works exactly as it should allowing me to test new releases, and the best part is they charge by use so my test server costs practically nothing. I also like how they have a backup utility built in and have used it on several occasions to restore a server that was having software issues and it works just as it is suppose to.

I do not have any cons that I can think of, so far it just works.

We use Rackspace virtual servers for our short life development, testing and staging servers. They allow us to start up a VM quickly and relatively cheaply, from either a base image or a customer image. Once up, the performance is excellent, giving a stable environment for the purpose the VM has been provisioned. Control over the servers is good, allowing fine tuning of servers, storage and availability options.

Although Rackspace is relatively cheap, it can still become expensive quickly. It also fails to give the piece of mind required to put customer servers into production.