Teamgo Visitor Management software


78 reviews(4.5/5)
78 reviews(4.5/5)

Teamgo Visitor Management is a cloud-based solution suitable for businesses of all sizes. It is appropriate for all industries and serves clients globally. Core features include front desk reception, badge printing, automatic notifications, emergency evacuation lists and reporting tools.

Users can manage visitor arrivals and departures at multiple terminals through one user account. Teamgo can support facility security by monitoring visitors in real time. Other features include visitor pre-registration, QR code integration, profile management, activity logs and image capturing.

Teamgo terminals allow visitors to sign in without staff oversight. Users can access real-time activity logs, emergency evacuation lists and book meeting rooms for guests. Admin tools allow users to customize terminal interfaces and manage settings.

Teamgo is available with monthly and annual subscriptions.

Supported Operating System(s):
Mac OS , Web browser (OS agnostic) , Windows 10

78 Reviews of Teamgo Visitor Management

Showing 1 - 20 of 78

Start your review of Teamgo Visitor Management

Click to start
  • Sophia from Aldinga Community Centre

    August 2017

    An easy and convenient registration system implemented into our volunteer organisation

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    We use the system for emergency evacuations and in recording key performance indicators for our volunteers. An easy and efficient system able to be used by all who attend.

    Pros

    Relatively easy to use, love the ability to provide volunteers with badges to swipe in and out.
    Log in and out process is simple and able to be used by all users of our Centre.
    Like the options of multiple terminals.

    Cons

    Cannot do a specific dated search on employees
    Would like to be able to edit the time clock online, when people forget to log off only have the option to log them off not edit leaving time.
    Would like to be able to move "reasons" category around without retyping i.e. drag and drop

    This review was submitted organically. No incentive was offered
    Review Source: Capterra

    Response: Teamgo, Teamgo

    August 2017

    Always a pleasure working with your organisation Sophia! Thanks for the feedback on record editing. We will look into options for setting reasons for late sign out :) We're always open to ideas.

  • Rebecca from St Edmund's College

    Number of employees: 51-200 employees

    July 2017

    So far so good. Quite happy with the program and how easy it is to use.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Less paper - We no longer need to order paper sign in books. More efficient for emergencies and evacuations.

    Pros

    Software seems user friendly and easy to use. It is a plus that we can manipulate most aspects of the system and add/remove staff without having to contact the company (TeamGo) everytime.

    Cons

    The only thing would be the app. If it could be used so that staff/contractors could sign in and out from their computer or the app that would be handy instead of them having to walk down to Reception every time to sign in and out on the tablet. Our school is quite large so now we need to look at buying multiple tablets, printers, stands etc.
    Would be great if you could meet with a rep to go through the program, how it works and how to set it up instead of having to email back and forth. Even if a rep phoned to chat to the customer about the program and initial set up/answer any questions. Seems that everything is done via email or web chat.

    Review Source: Capterra

    Response: Teamgo, Teamgo

    July 2017

    Hi Rebecca, we're listening regarding the ability to sign in/out via mobile device :) "watch this space!" and thanks for the positive views on Teamgo, your not alone in your thoughts.

  • Marc from Presbia

    Number of employees: 51-200 employees

    July 2017

    Roll Out Was Easy and Users Like It!

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Conformance with Regulatory Requirements.

    Pros

    Easy to configure. The personal touch of the employee photos. Reusable QR Coded passes. We are using it for conformance with industry requirements and for that it really fits the bill.

    Cons

    Sometimes support is a little slow since we are in the USA and TeamGo are in the "Land Down Under". Having said that, we haven't had too many questions so all in we are OK.

    Review Source: Capterra

    Response: Teamgo, Teamgo

    July 2017

    Hey Marc, we hope to be more responsive to our North USA friends with a team operating locally soon. You will always get prioritised if the issue is a severe impact to services. Thanks for the positive review I am sure this will aid others in making an informative decision about the Teamgo service! Compliance is one of our biggest focuses at Teamgo, ensuring we help you in your companies efforts with privacy and information of guests on site.

  • Tasdiq from MATT IT Solutions

    Number of employees: 1 employee

    June 2017

    It was excellent. Easy to setup.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    It was a great trial.

    Pros

    easy set up. easy to maintain and administer. perfect support. minimum h/w cost as its tablet based.

    Cons

    cant import active directory users. no native printing option. might be a cause. qr code is not compatible with old security doors.

    Review Source: Capterra

    Response: Teamgo, Teamgo

    June 2017

    Great to see you were looking for Active Directory integration. This is actually available on our Premium plans with other integration and API options :) QR codes need to be used with the camera on the iPad terminal. We will follow up with how you have been attempting to use these.

  • Daren from GP Angels LA

    May 2017

    I work for a Tax Office and we use this product to sign people in and out.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Pros

    I like how customizable the app is. I can ask for First Last Name, Cell Phone Number, Email etc. I can also ask specific things due to the way the app is set up. For example, if I wanted to know your favorite color when you signed it I can prompt the app to ask for it.

    Cons

    The Dashboard has to be my least favorite about the app. I've been on the app for about 5 months and its still difficult to navigate through at times.

    Review Source: Capterra

    Response: Teamgo, Teamgo

    May 2017

    Hi Daren thanks for the feedback, we're always working to improve your experience with the dashboard, let us know if you have any thoughts or ideas as we take on board all feedback!

  • Christophe from Loot Crate

    May 2017

    Simple to setup and use

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Was very intuitive and straight forward to get going quickly, design didn't create any blocks to getting going.

    Cons

    more ability to customize the main screen would be great, motion backgrounds would be very neat to see

    Review Source: Capterra

    Response: Teamgo, Teamgo

    May 2017

    Great response Christophe :) Expect an iPad update soon with some cool new options for layout and design!

  • Dominic from Independent Age

    May 2017

    Professional front of house

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Very easy to use from the end user and reception. Looks very professional for external visitors and clients

    Cons

    We have various office location so would be good to get this working in all of them under one system.

    Review Source: Capterra

    Response: Teamgo, Teamgo

    May 2017

    Hey Dominic! The review is appreciated, check out the location management option in the dashboard you can setup another office location really easy. Contact our support team for assistance :)

  • Mohammed from Arden Fine Foods (UK) Ltd

    May 2017

    A good product but cost out weighed the benefit

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    A very professional looking system, that is straightforward to use and saves on stationary and admin costs of a manual book system.

    Cons

    I was put off the overall cost of the product, both the initial investment and the ongoing monthly fee. It's more suited to a larger organisation where it would be used more frequently.

    Review Source: Capterra

    Response: Teamgo, Teamgo

    May 2017

    We are always mindful of cost. We do offer a highly customisable, secure system designed for enterprise and government but you will find our plans suit small offices, education and non profits. Chat to us about the plan you need and features, we can always customise a solution to meet your needs Mohammed :)

  • Hunter from DATCS

    May 2017

    Overall good but wasn't in our price range for four locations sadly

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    The Clocking in and report feature. We are a drug testing company and must record everyone that comes in. Also The Reports we love! If your a person that needs a clocking in system with amazing reports! This is the program. Only used it for a month but overall good program.

    Review Source: Capterra

    Response: Teamgo, Teamgo

    May 2017

    Thanks Hunter for the notice on this. Expect some really useful updates to the staff arrival in the near future and a new app to support this :) Let us know if we can assist with an extension of the service.

  • Cory from Vetdata

    May 2017

    Great Product

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    TeamGo can completely replace your front desk receptionist or complement the position. This is a great solution for anyone looking to enhance their public facing value.

    Cons

    Not as feature rich as some of the other platforms but the company is constantly working on updates.

    Review Source: Capterra

    Response: Teamgo, Teamgo

    May 2017

    Cory we are working on updates constantly, let us know what features you need and we can scope these out for you.

  • Paul from Butterball Farms, Inc.

    May 2017

    Go Reception was one of the top 3 services I was evaluating. Final choice was Envoy.

    Ease-of-use
    Functionality
    Quality
    Support
    N/A
    Value for Money
    Pros

    Pricepoint, level of customization (especially for badges), feature set was a great value. Looked great on the ipad for visitors!

    Cons

    Interface lacked polish. While I was certain I could use the software, our front desk staff would require assistance from me to run it. FWIW, we chose Envoy as it had the simplest interface while also giving us a path to add more features (Albeit at a much higher cost) if our executives wanted to employ them later.

    Review Source: Capterra

    Response: Teamgo, Teamgo

    May 2017

    Hi Paul, good feedback I hope we can improve in these areas. I know the interface has recently moved through a revamp and is being worked on with new releases weekly. Perhaps since you assessed Teamgo we have more of what you need? Let's talk if some of the new features can solve some more of your office problems.

  • Connor from Matthews Network Security

    May 2017

    I found it very easy to setup

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Having an ipad for reception. Which allows for customer engagment. I just really loved using the software

    Cons

    The limited use of software. Not being able to do much in the free trial mode of the software. Not being able to have more the. One ipad

    Review Source: Capterra

    Response: Teamgo, Teamgo

    May 2017

    Hey Connor we now have all features unlocked in Teamgo (and always have), perhaps there was another product you are confused with or did not get time to explore everything? Our two week free trial gives you access to all features including SMS messaging, pre-registration, rooms, assets and more.

  • Shai from Mindspace

    May 2017

    Good experience, not great though.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    The simplicity of it. Very user friendly. I think this is the best thing for a software, the more user friendly the more likely i will recommend using it.

    Cons

    Not enough features for me. If this is only the beta version than good, but it's not and i think you guys are missing some features.

    Review Source: Capterra
  • Nick from Newhaven College

    May 2017

    Amazing app. does what its meant to without any hassles

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    The interface is a big thing for me. if an app has a terrible GUI i probably wont use it.
    the general running of the app is outstanding.

    Cons

    only downside to this app was it wouldn't close properly. when i would close apps on my iPad it would close but then re open. this could have been caused by the iPad itself.

    Review Source: Capterra

    Response: Teamgo, Teamgo

    May 2017

    Hey Nick, make sure you have the latest update for the iPad. We have not heard this issue before but if its experienced again let the team know right away :)

  • Shiori from Qrestia Inc,

    May 2017

    Great design and usability.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Beautiful design. Easy to use and matches to any kind of office environment. Can manage rooms, visitors, staffs,, every facts of office environment.

    Review Source: Capterra
  • Alison from Marketsoft

    Number of employees: 11-50 employees

    April 2017

    Enjoying learning about the app and using it in our office.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    I have found the app to be very innovative and fun. It is straight forward to use and a fun way to welcome clients/visitors (whilst tracking report wise) .We have had a number of positive responses from external clients/visitors who have signing in.

    Pros

    Easy to use - step by step guidance.

    Cons

    Tends to freeze alot on one screen.

    Review Source: Capterra
  • S from Landmark

    Number of employees: 201-500 employees

    April 2017

    Highly Recommended

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    We have been using GoReception for 15 months now and have found it invaluable in assisting with our visitor management. The features of the app are many and varied, including visitor arrival notification by email and/or SMS, printing of name badges, evacuation lists, photos of guests, booking of meeting rooms and company vehicles, just to name some and all or only a few can be used as is necessary for your companies requirements. Visitor information can now be kept confidential, a problem we had in the past before using the app. Visitors have found the app easy to use and we have customised our welcome screen with a professional slideshow of photos relevant to our industry. Navigating and setting-up host information in the administration dashboard is simple and uncomplicated. Any support issues have been responded to and resolved swiftly by the team and feedback has been taken on board and implemented. Management from our head office have been impressed with the modern visitor management system and are keen to implement it when they move to their new premises soon.

    Pros

    It's features and ease of use

    Cons

    Nothing really

    Review Source: Capterra

    Response: Go Reception, Teamgo

    April 2017

    Hey Sue, well what kind words! It's been great working so close with yourself and the team. Your continued engagement has helped shape the product for other customers like you over the last year. Multi location is one of the core functions of Go Reception, so we can keep growing together!

  • Bill from Nabtesco Aerospace

    April 2017

    Using for years

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    I have been using this software for years and outside of the little bit of learning curve, the software has been working as advertised. Could not be happier...

    Pros

    - Ease of use and setup
    - Available features

    Cons

    - No iPhone app available (yet) for end user management and notifications

    Review Source: Capterra

    Response: Go Reception, Teamgo

    April 2017

    Great feedback Bill thanks so much. We will have companion apps out soon once we update to the next major release! Look forward to working together further with Go Reception.

  • Aaron from iiNet Ltd

    Number of employees: 5,001-10,000 employees

    April 2017

    Good Product that performs well

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    really enjoy using this product. it was easy to install and our clients find it easy to use. the API to upload modifications was a real boon, and the dashboard is simple and easy for non technical people to use.

    Pros

    simple, good API

    Cons

    could to with a better API for programatically updating the content.

    Review Source: Capterra

    Response: Go Reception, Teamgo

    April 2017

    Hey Aaron thanks for the word on Go Reception. We're working to improve API functions, lets talk more about integration!

  • Victoria from Krunch.co

    February 2017

    GoReception review

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    GoReception has been a great service that has fulfilled our needs. We have had a few issues at start-up figuring out how to use it and an issue with our sign-out button, but customer support has been great with helping us try and resolve the problems.

    Review Source: Capterra

    Response: Go Reception, Teamgo

    February 2017

    Thanks for the review submission Victoria, it's been great supporting Krunch and working with your team. No matter what the issue, we will always find a solution :)

Do you use Teamgo Visitor Management?Write a Review
In just fifteen minutes, the experts at Software Advice can help you narrow down the right software for your organization. Call us for a Free FastStart Consultation: (844) 687-6771