About Teamgo

Teamgo Visitor Management is a cloud-based solution suitable for businesses of all sizes that need safe and secure QR code sign-in solutions. It is appropriate for all industries and serves clients globally. Core features include front desk reception, badge printing, automatic notifications, emergency evacuation lists and reporting tools.

Users can manage visitor arrivals and departures at multiple terminals through one user account. Teamgo can support facility security by monitoring visitors in real time. Other features include visitor pre-registration, QR code integration, profile management, activity logs and image capturing.

Teamgo terminals allow visitors to sign in without staff oversight. Users can access real-time activity logs, emergency evacuati...


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Supported Operating System(s):

Mac OS, Web browser (OS agnostic), Windows 10

82 Reviews of Teamgo

Average User Ratings

Overall

4.41 / 5 stars

Ease-of-use

4.5

Value for money

4.5

Customer support

4.5

Functionality

4.0

Ratings Snapshot

5 stars

(44)

44

4 stars

(28)

28

3 stars

(10)

10

2 stars

(0)

0

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 82 results

November 2021

Gilles from Saint Maur International School

Verified Reviewer

Company Size: 51-200 employees

Industry: Education Management

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

November 2021

TeamGo Review

Very good support, good value for money

Pros

Easy to deploy in our school environment

Cons

No API available to connect to our database (VERACROSS)

Reasons for Choosing Teamgo

Less functionalities but cheaper option which was sufficient for what we wanted to do.

Response from Teamgo

Replied November 2021

Thank you for the kind words Gilles regarding Teamgo Visitor Management. It has been a pleasure to be able to support your School and unique needs. Your feedback has helped us shape a better product for all customers and we look forward to the future together.

August 2016

Ellis from RGE Group

Company Size: 501-1,000 employees

Industry: Consumer Goods

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

August 2016

Surprisingly powerful, very reliable and great value for money.

From the date of implementation his system has been exceptionally useful for us as a business. It has been very reliable the entire time and has allowed us to be without any personnel in the reception areas at our sub-sites. With a difficult layout at certain admin-limited sites, this system has given us the professional and functional solution with huge savings over a manned reception. The ease of use, badge printing abilities and general professional appearance has received countless positive comments by visitors.

Pros

The notification system is very easy to set up and most importantly, it works every time. Employees receive an SMS and an email when their visitor signs in, and this has proved very useful for all employees. The management user interface is very easy to navigate and once you've got it up and running, it's very handy being able to set all iPad terminals to use the same layout, regardless of their location.

Cons

It would be useful if the notifications sent out to personnel could be customised by the users (myself, for example) so messages can be tailor made for specific sites (or divisions of a company trading under a different name, for example). It also allows a visitor to sign in without selecting an employee which does mean some slight confusion at times, so it would be handy to be able to prevent the system from signing a visitor in until they have entered the employees name they are expecting to meet.

Response from Go Reception

Replied August 2016

Hey Ellis! Thanks for the review here, love your suggestions we seem to be thinking alike! Many new features on the way we hope to see you use in future releases this year. Many thanks.

October 2021

Aly from Everseen

Company Size: 11-50 employees

Industry: Computer Software

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Functionality

5.0

October 2021

Does the job

good

Pros

Easy implementation; no issues running the app

Cons

Visitor has to type a lot of Information, it takes 1-3 minutes to fill out the forms, no ability to skip some items

Response from Teamgo

Replied October 2021

Thanks for the review! It sounds like your system administrator needs to use our powerful Kiosk Designer to configure forms to make them easier to use. Teamgo's kiosk designer tool lets you customise the entire sign in flow process, break forms across multiple steps and shorten the experience. It certainly should not take that long to complete sign in unless you have complex needs! Try considering using the QR code sign in method instead. Get in touch with us for assistance :)

December 2015

Stuart from John Crane UK Ltd

Time Used: Free Trial

Review Source: Capterra


Ease-of-use

3.0

Customer support

4.0

December 2015

Great - but still work in progress / In Development

Good, does what it says. Good emergency evacuation web access and host notification works well. Screen design and use of your own backgrounds nice touch. Good value for $ compared with other 'corporate' systems Areas for further development: - Pre Registration - Needs to be more of a 'pre-induction' than current. We want to pre print badges and have them ready for large parties - rather than (as now) having to 'invite' visitors in a calendar invite - Labels - If you just have a thermal label printer then this functionality is basic within the app with set fonts and lable size. It needs to be able to import Brother PTouch formats. Also needs to have option of just printing date without the time of arrival - what visitor wants everyone else to know on their badge that they arrived late!? - QR codes - Need to be able to allocate these to regular visitors to site, rather than only having them for the hosts - Video - Need some way in the induction page to embed a video as a lot of Companies want to show this as part of a visitors induction - Sign in Page - the std iPad QWERTY keyboard covers a lot of the input screen, makes use of the keyboard for 'Done' more enticing than the applications 'done'

Response from Go Reception

Replied December 2015

Stuart thanks for the feedback this is great input. We innovate through customer interaction, we will consider all your points here! Thanks for the review!

July 2017

Rebecca from St Edmund's College

Company Size: 51-200 employees

Industry: Education Management

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support

3.0

Functionality

4.0

July 2017

So far so good. Quite happy with the program and how easy it is to use.

Less paper - We no longer need to order paper sign in books. More efficient for emergencies and evacuations.

Pros

Software seems user friendly and easy to use. It is a plus that we can manipulate most aspects of the system and add/remove staff without having to contact the company (TeamGo) everytime.

Cons

The only thing would be the app. If it could be used so that staff/contractors could sign in and out from their computer or the app that would be handy instead of them having to walk down to Reception every time to sign in and out on the tablet. Our school is quite large so now we need to look at buying multiple tablets, printers, stands etc. Would be great if you could meet with a rep to go through the program, how it works and how to set it up instead of having to email back and forth. Even if a rep phoned to chat to the customer about the program and initial set up/answer any questions. Seems that everything is done via email or web chat.

Response from Teamgo

Replied July 2017

Hi Rebecca, we're listening regarding the ability to sign in/out via mobile device :) "watch this space!" and thanks for the positive views on Teamgo, your not alone in your thoughts.