Teamgo

RATING:

4.41

(82)

About Teamgo

Teamgo Visitor Management is a cloud-based solution suitable for businesses of all sizes that need safe and secure QR code sign-in solutions. It is appropriate for all industries and serves clients globally. Core features include front desk reception, badge printing, automatic notifications, emergency evacuation lists and reporting tools. Users can manage visitor arrivals and departures at multiple terminals through one user account. Teamgo can support facility security by monitoring visitors in real time. Other features include visitor pre-registration, QR code integration, profile management, activity logs and image capturing. Teamgo terminals allow visitors to sign in without staff oversight. Users can access real-time activity logs, emergency evacuation lists and ...

Teamgo Pricing

Teamgo is a monthly or annual subscription service. We offer several different plans that support small workplaces to enterprise organisations. Each plan is available as an annual option, with cost savings from 20% for signing for 12 months. You can also build your own custom plan choosing only the features you need. We include many default features that covers most customers needs, then you just add premium features to meet your needs. Teamgo supports education and non-profit organisations who offer the appropriate accreditations. Education pricing is available to customers who qualify and sign up for a one year annual plan. Payment options are VISA or Mastercard, AMEX and Bank Transfer. We accept multiple international currencies AUD, USD, CAD, EUR, GBP, NZD.

Starting price: 

$79.00 per month

Free trial: 

Available

Free version: 

Not Available

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Teamgo Reviews

Overall Rating

4.41

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

4.5

Value for money

4.5

Functionality

4

Showing 1 - 5 of 82 reviews

Sophia

Time used: Less than 6 months

Review Source: Capterra 

This review was submitted organically. No incentive was offered

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

August 2017

An easy and convenient registration system implemented into our volunteer organisation

We use the system for emergency evacuations and in recording key performance indicators for our volunteers. An easy and efficient system able to be used by all who attend.

Pros

Relatively easy to use, love the ability to provide volunteers with badges to swipe in and out. Log in and out process is simple and able to be used by all users of our Centre. Like the options of multiple terminals.

Cons

Cannot do a specific dated search on employees Would like to be able to edit the time clock online, when people forget to log off only have the option to log them off not edit leaving time. Would like to be able to move "reasons" category around without retyping i.e. drag and drop

Response from Teamgo

Always a pleasure working with your organisation Sophia! Thanks for the feedback on record editing. We will look into options for setting reasons for late sign out :) We're always open to ideas.

Replied August 2017

Rick

Company size: 201-500 employees

Industry: Industrial Automation

Time used: Less than 2 years

Review Source: Capterra 

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

October 2016

Satisfied Customer

Our organization has been very satisfied with the product and its functionality. A few bugs in the application at first, but most have been resolved by the go reception team. Great customer support. Would recommend the product to anyone .

Pros

Functionality, Ease to set up

Cons

The background hides some of the characters during at the sign on page. Would be nice to have more options. Would like to customize the notifications on email and text.

Response from Go Reception

Thanks Rick, the backgrounds and screen design tool will get an overhaul likely for the new year, appreciate the kind review and look forward to working with JCI into the future :)

Replied October 2016

Rainy

Time used: Free Trial

Review Source: Capterra 

EASE OF USE

5

CUSTOMER SUPPORT

2

March 2016

Beta Baby

Go Reception is still in its beta testing phase for half of the services it is offering. However, it has great potential. We reviewed it and tried it out for a few weeks for two of our businesses before deciding on a different software for our needs at this time. Pros: Has both Room Scheduling with Visitor Management which is hard to find. It is very easy and intuitive to use. As long as you do not mind setting everything up yourself (very easy to do), the price is extremely cost effective for small to medium businesses and start-ups. We were very excited about the features/cost ratio. Cons: It felt unfinished. There were too many items still in beta testing. Communication was a little slow. Granted, we are in California and they are in Australia, but waiting 3-4 days for an email response to our questions was just too long. We became concerned with the long term viability of an obvious start-up software. Because of our time frame and concerns, we decided on a different solution which still doesn't meet all of our needs like the POTENTIAL of Go Reception does. Go Reception will be on our watch list for future use. The features, cost and ease of use are very exciting for SMBs like us and we hope to return in about a year and see if they have worked out their "bugs" and are truly a viable company that we could partner with for years to come.

Rick

Company size: 201-500 employees

Industry: Consumer Goods

Time used: More than 2 years

Review Source: Capterra 

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

3

September 2016

Satisfied Customer

Very pleased with the product. A few glitches with the upgrades but overall a good product and would recommend it to fellow HR Managers.

Pros

Ease of use and functionality

Cons

Limited Information sent to users on the Notifications; Software gets stuck at times after guests log in.

Response from Go Reception

Appreciate the review Rick, we're looking forward to delivering improvements that will help with your reported problems :)

Replied September 2016

Neil

Company size: 51-200 employees

Time used: Less than 2 years

Review Source: Capterra 

EASE OF USE

3

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

October 2016

Excellent Product.

Excellent product and one that gets our visitors talking even before our meetings. The only draw back I would say is the load time of pictures can be very slow for peoples faces. Maybe cached on the ipad? Recently just sold one of these to another client and they love it!

Pros

ease of use within a cloud portal

Cons

Slow at loading staff pictures. More often than not the visitor had already picked the name without seeing the picture.

Response from Go Reception

Thanks Neil that's good to hear, happy to help with your customers needs. We're looking at improving overall speed in the next release, appreciate the feedback there.

Replied October 2016

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