Fantastic Budget Check-In software

We've been using this software for a little over a year now. The application has grown and developed alot in this time and we've had a lot of support with any issues we encountered. Features have grown out of our recommendations, and overall the developers are very responsive.

Pros

* Cheap * Easy to setup and easy to use * Lot's of customisation abilities *

Cons

* Sometimes times out, requires at least a reboot of the application at least once week, which isn't a massive issue, just means it can't be left unattended permanently.

Surprisingly powerful, very reliable and great value for money.

From the date of implementation his system has been exceptionally useful for us as a business. It has been very reliable the entire time and has allowed us to be without any personnel in the reception areas at our sub-sites. With a difficult layout at certain admin-limited sites, this system has given us the professional and functional solution with huge savings over a manned reception. The ease of use, badge printing abilities and general professional appearance has received countless positive comments by visitors.

Pros

The notification system is very easy to set up and most importantly, it works every time. Employees receive an SMS and an email when their visitor signs in, and this has proved very useful for all employees. The management user interface is very easy to navigate and once you've got it up and running, it's very handy being able to set all iPad terminals to use the same layout, regardless of their location.

Cons

It would be useful if the notifications sent out to personnel could be customised by the users (myself, for example) so messages can be tailor made for specific sites (or divisions of a company trading under a different name, for example). It also allows a visitor to sign in without selecting an employee which does mean some slight confusion at times, so it would be handy to be able to prevent the system from signing a visitor in until they have entered the employees name they are expecting to meet.

Great - but still work in progress / In Development

Good, does what it says. Good emergency evacuation web access and host notification works well. Screen design and use of your own backgrounds nice touch. Good value for $ compared with other 'corporate' systems Areas for further development: - Pre Registration - Needs to be more of a 'pre-induction' than current. We want to pre print badges and have them ready for large parties - rather than (as now) having to 'invite' visitors in a calendar invite - Labels - If you just have a thermal label printer then this functionality is basic within the app with set fonts and lable size. It needs to be able to import Brother PTouch formats. Also needs to have option of just printing date without the time of arrival - what visitor wants everyone else to know on their badge that they arrived late!? - QR codes - Need to be able to allocate these to regular visitors to site, rather than only having them for the hosts - Video - Need some way in the induction page to embed a video as a lot of Companies want to show this as part of a visitors induction - Sign in Page - the std iPad QWERTY keyboard covers a lot of the input screen, makes use of the keyboard for 'Done' more enticing than the applications 'done'

Highly Recommended

We have been using GoReception for 15 months now and have found it invaluable in assisting with our visitor management. The features of the app are many and varied, including visitor arrival notification by email and/or SMS, printing of name badges, evacuation lists, photos of guests, booking of meeting rooms and company vehicles, just to name some and all or only a few can be used as is necessary for your companies requirements. Visitor information can now be kept confidential, a problem we had in the past before using the app. Visitors have found the app easy to use and we have customised our welcome screen with a professional slideshow of photos relevant to our industry. Navigating and setting-up host information in the administration dashboard is simple and uncomplicated. Any support issues have been responded to and resolved swiftly by the team and feedback has been taken on board and implemented. Management from our head office have been impressed with the modern visitor management system and are keen to implement it when they move to their new premises soon.

Pros

It's features and ease of use

Cons

Nothing really

Does the job

good

Pros

Easy implementation; no issues running the app

Cons

Visitor has to type a lot of Information, it takes 1-3 minutes to fill out the forms, no ability to skip some items

So far so good. Quite happy with the program and how easy it is to use.

Less paper - We no longer need to order paper sign in books. More efficient for emergencies and evacuations.

Pros

Software seems user friendly and easy to use. It is a plus that we can manipulate most aspects of the system and add/remove staff without having to contact the company (TeamGo) everytime.

Cons

The only thing would be the app. If it could be used so that staff/contractors could sign in and out from their computer or the app that would be handy instead of them having to walk down to Reception every time to sign in and out on the tablet. Our school is quite large so now we need to look at buying multiple tablets, printers, stands etc. Would be great if you could meet with a rep to go through the program, how it works and how to set it up instead of having to email back and forth. Even if a rep phoned to chat to the customer about the program and initial set up/answer any questions. Seems that everything is done via email or web chat.

Using for years

I have been using this software for years and outside of the little bit of learning curve, the software has been working as advertised. Could not be happier...

Pros

- Ease of use and setup - Available features

Cons

- No iPhone app available (yet) for end user management and notifications

TeamGo Review

Very good support, good value for money

Pros

Easy to deploy in our school environment

Cons

No API available to connect to our database (VERACROSS)

Go Reception Changed Our School for the Better!

After going through several different solutions for visitor management, Go Reception was by far the best fit for our school. Customer service has been and continues to be first class. It works seamlessly to insure a safer school for all our students.

GoReception - six months in

When searching for a kiosk sign in solution, you come across several apps in this space. GoReception proved to be the most versatile and worked best for my situation. The business has a front door and a rear entrance so it was critical that the solution would handle multiple sign ins. I don't use it for the staff or delivery features, but for what I need, it works as advertised.

Pros

The support team is always there when you need them and listens to my feature and enhancement requests.

Cons

Pricing is a bit high, but overall a good value. Looking for a bit more customization and user-friendly back end features. The web dashboard could use an update.

Satisfied Customer

Our organization has been very satisfied with the product and its functionality. A few bugs in the application at first, but most have been resolved by the go reception team. Great customer support. Would recommend the product to anyone .

Pros

Functionality, Ease to set up

Cons

The background hides some of the characters during at the sign on page. Would be nice to have more options. Would like to customize the notifications on email and text.

Satisfied Customer

Very pleased with the product. A few glitches with the upgrades but overall a good product and would recommend it to fellow HR Managers.

Pros

Ease of use and functionality

Cons

Limited Information sent to users on the Notifications; Software gets stuck at times after guests log in.

Excellent Product.

Excellent product and one that gets our visitors talking even before our meetings. The only draw back I would say is the load time of pictures can be very slow for peoples faces. Maybe cached on the ipad? Recently just sold one of these to another client and they love it!

Pros

ease of use within a cloud portal

Cons

Slow at loading staff pictures. More often than not the visitor had already picked the name without seeing the picture.

Wonderful!

We use Go Reception at iCentral.Co by The Start Society for all our members and their guests. Also considering using it for event name badges.

Pros

Simplicity. Web and iPad access. Notifications.

Cons

Printer configuration (but it is getting better and does work).

Good Product that performs well

really enjoy using this product. it was easy to install and our clients find it easy to use. the API to upload modifications was a real boon, and the dashboard is simple and easy for non technical people to use.

Pros

simple, good API

Cons

could to with a better API for programatically updating the content.

An easy and convenient registration system implemented into our volunteer organisation

We use the system for emergency evacuations and in recording key performance indicators for our volunteers. An easy and efficient system able to be used by all who attend.

Pros

Relatively easy to use, love the ability to provide volunteers with badges to swipe in and out. Log in and out process is simple and able to be used by all users of our Centre. Like the options of multiple terminals.

Cons

Cannot do a specific dated search on employees Would like to be able to edit the time clock online, when people forget to log off only have the option to log them off not edit leaving time. Would like to be able to move "reasons" category around without retyping i.e. drag and drop

Roll Out Was Easy and Users Like It!

Conformance with Regulatory Requirements.

Pros

Easy to configure. The personal touch of the employee photos. Reusable QR Coded passes. We are using it for conformance with industry requirements and for that it really fits the bill.

Cons

Sometimes support is a little slow since we are in the USA and TeamGo are in the "Land Down Under". Having said that, we haven't had too many questions so all in we are OK.