About LobbyGuard

LobbyGuard is a visitor management software designed to help businesses in the government, education, food and beverages and manufacturing sectors screen and track guests to regulate compliance. The platform enables administrators to receive notifications regarding the arrival of visitors via text messages and emails.

Managers can pre-schedule arrivals of guests and scan QR codes via iOS and Android mobile devices to facilitate contactless check-in. LobbyGuard allows businesses to collect visitor information such as the reason for visit, company name, physical assets brought onsite and signatures. Additionally, supervisors can create red flag lists to prevent unauthorized individuals from entering the facilities.

LobbyGuard lets team leaders receive alert...


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Supported Operating System(s):

14 Reviews of LobbyGuard

Average User Ratings

Overall

4 / 5 stars

Ease-of-use

4.0

Value for money

3.5

Customer support

4.0

Functionality

4.0

Ratings Snapshot

5 stars

(7)

7

4 stars

(2)

2

3 stars

(4)

4

2 stars

(0)

0

1 stars

(1)

1

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 14 results

August 2020

Ed from Philadelphia Phillies

Company Size: 501-1,000 employees

Industry: Sports

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

August 2020

Phillies Review

[SENSITIVE CONTENT HIDDEN] has been an amazing Rep and jumps right on any issue that we have and makes sure we are taken care of. He follows up and the Tech Support staff have been excellent as well.

Pros

The ability to seamlessly transition from a handwritten daily access book to their software very easily.

Cons

I think some more individualized customization of the daily visitor log reports would be nice (eg. Company Name). If you had the ability to make you own columns and select what you'd like to see on the report would be a nice feature.

November 2020

Nels from Japs-Olson

Company Size: 501-1,000 employees

Industry: Printing

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

3.0

Value for money

2.0

Customer support

2.0

Functionality

4.0

November 2020

Great for its purpose, but may be overkill for most

Pros

LobbyGuard did a great job in positively recording each visitor's information with valid ID requirement.

Cons

The biggest advantage of LobbyGuard was its ability to research visitors and cross-reference to lists of potential "watchlists"; however, this feature was not an absolute necessity for us, and was thus a feature that wasn't utilized to it full potential.

August 2020

Harriet from Verotas Collaborative

Company Size: 501-1,000 employees

Industry: Hospital & Health Care

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Customer support

5.0

Functionality

4.0

August 2020

LobbyGuard Experience-Veritas Collaborative.

Our facility relies on Lobbyguard not only to help us know what visitors are in the building but also the information related to sex offenders is very important. We have had 3 positive offenders recognized in the 6+ years I have been here. This is instrumental in providing safety and security to our patients, families and staff. Overall my experiences with Lobbyguard have been positive. It has taken a lot of communication with the tech support team to help us with some of our issues and they have always been very responsive to our needs. In the facility that I work out of I have 4 kiosk running and they don't always work 100%. I am able to communicate the problem after years of doing this and LG is very responsive. Overall if the hiccups/glitches could be improved it would be awesome! It is very easy to order supplies and there is a very short turn around time to receive the items.

Pros

The software is user friendly for our visitors. I like that we can set the work flow to match our needs. Each facility is unique and I have been able to individualize some of our prompts.

Cons

The updates almost always create glitches within our workflows. Examples of some glitches we have experience after updates are-computer does not recognize already registered bar codes, badges don't print, massive printing of multiple badges occurs.

Reasons for Choosing LobbyGuard

I was not a part of the decision making process. However I understand that Lobbyguard was the one company that was aligned with the sex offenders registry and because we serve the pediatric population this was very important to us. This continues to be a very important reason we run this program.

August 2020

Rich from BH Aircraft

Company Size: 51-200 employees

Industry: Airlines/Aviation

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

August 2020

Quality Service

From Trey to your IT support the platform of customer service is that of dedication to a product. At BHA our mission statement is two words which I share: QUALITY FIRST the team at LOBBYGUARD promote just that, my hope is that LOBBYGUARD become the leader in this technology and drive the market as the best resource for your visitors and your inner control processes.

Pros

ease of operation and convenience of simplified processes

Cons

There is nothing in the LOBBY GUARD platform to distrust

Reasons for Choosing LobbyGuard

Direct approach from Trey, ease of operation and appearance of the unit

August 2020

Andrew from State of TN

Company Size: 10,000+ employees

Industry: Information Services

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

August 2020

Great Visitor Management System

Our overall experience has been excellent.

Pros

Being able to use the system to check for visitors that should not be allowed in our buildings is most helpful.

Cons

Not being able to remote into our Kiosks to fix problems ourselves that we know how to fix.

Reasons for Choosing LobbyGuard

Lobby Guard was easier to use and maintain.