Setster

RATING:

4.2

(87)

About Setster

Setster is a cloud-based appointment scheduling solution which caters to businesses of all sizes across various industries such as retail, education, construction and advertising. Key features enable users to schedule bookings and sync them with calendars, accept payments, manage staff and create custom notifications. Setster enables managers to add holidays and staff leave to calendars. Custom rules can be set for sending notifications to clients prior to various appointment types. The solution allows businesses to schedule appointments in real time for multiple locations. The scheduler also lets organizations set and define buffer times for appointments. Setster lets managers customize and define when notifications should be delivered to customers and team m...

Setster Pricing

https://www.setster.com/pricing

Starting price: 

$20.00 per month

Free trial: 

Available

Free version: 

Not Available

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Setster Reviews

Overall Rating

4.2

Ratings Breakdown

Secondary Ratings

Ease-of-use

4

Customer Support

4

Value for money

4

Functionality

4

Most Helpful Reviews for Setster

1 - 5 of 86 Reviews

Michael

Retail, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2017

We use Setster as the main appointment software for our clients

PROS

The process of scheduling an appointment is very easy for our clients to use. And the email that get sent out to the client and to our staff are key to helping everyone keep track of appointments.

CONS

The web interface will sometimes not load if the web page is kept open too long. You can fill out many fields but once you hit submit it just doesn't do anything. It's a terrible bug.

Eric

Education Management

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed September 2017

Setster has generally been a dependable scheduling service allowing us to serve students worldwide.

PROS

Setster allows sufficient flexibility in setting schedules and customizing appointment verification. The customer service, on the rare occasion that something goes wrong, has been prompt and courteous in their responses.

CONS

Honestly, the thing I like least about Setster is a minor quibble. The length of website allowed for the organizations' website in the signature isn't long enough for our website, so since we don't have a phone number, we occasionally have to answer upset emails from students unable to get in contact with us.

Valentino

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

3

EASE OF USE

2

VALUE FOR MONEY

3

CUSTOMER SUPPORT

3

FUNCTIONALITY

4

Reviewed September 2017

Mixed feelings

PROS

The client side interface is intuitive and easy to use- it seems to operate seamlessly with our website

CONS

1. Unexpected bugs catches the team off guard and requires last minute scrambling- e.g. customer comes in with an email confirmation of the appointment but it doesn't show on Google Calendar. 2. The software is slower than the competitors when doing the same task with equal number of events/users. 3. when there are multiple users being displayed on the calendar, the interface is hard to read/use.

Robert

Computer Software, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

2

Reviewed August 2017

We've used Setster for scheduling and its worked pretty well and does what it is meant to do.

It helps us schedule and manage appointments for our new/existing customers to help them with implementing the software.

PROS

I really like that it will convert time for our customers and it is great at notifying both parties.

CONS

I wish it had more features. Specifically Salesforce integration would be massively helpful especially in our line of work

Donald

Health, Wellness and Fitness, 1 employee

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2017

Setster is an excellent booking software

Client booking software

PROS

I have been using setster since 2012. It is helped me grow my business and so many ways. The best feature is that you can add online booking to your website. I would wake up and clients will have booked overnight. It streamlines the client booking process into one complete package.