All Canapii Reviews

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User Profile

Marie

Verified reviewer

Consumer Goods, 1,001-5,000 employees

Used monthly for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed July 2023

User of Canapii for Virtual Conference

PROS

Easy to navigate around, was able to watch videos without any disruptions and communicate well with others throughout the platform.

CONS

Nil at this point, overall an easy experience

Jennifer

Food & Beverages, 51-200 employees

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed July 2021

Very Happy with Canapii

It was very good overall experience. I was able to get tech support, resources and personalized service from my contact [SENSITIVE CONTENT]. She provided exceptional service and guidance to help me get my event set up to perfection.

PROS

Working from the back end and seeing the beautiful we page that showcased the company. It had so many features, chats, videos, messaging.

CONS

It could have been something wrong with the software or my network but for one hour I could not log into my event. I tried using Chime and I tried using Teams to start a live session but neither worked. Some of my attendees said they had trouble logging in a they didn't know how to get on. But for the most part I knew how to navigate and was able to guide them.

Reason for choosing Canapii

Brazen was too expensive and the company was watching costs due to COVID

Anne

Mental Health Care, 1,001-5,000 employees

Used monthly for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

2

EASE OF USE

1

VALUE FOR MONEY

1

FUNCTIONALITY

1

Reviewed March 2024

ACAMH meeting

Poor, to be avoided-I assume there are other platforms available.

PROS

nothing, a weak platform and fiddly to log on

CONS

all of it. it was unable to cope with the conference which was frustrating as a paid listener.

Lisa

Health, Wellness and Fitness, 501-1,000 employees

Used less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed May 2021

Successful interactive event

The support and team behind it is great, helpful and always found solutions!

PROS

Interactive features such as live polling, Q&A's and the live chat box!

CONS

Canapii can improve the way the page translates, in our case not every word needed to be translated from English.

Reason for choosing Canapii

User-friendly handling for admin and attendee & interactive features - perfect for one time events!

Vendor Response

Hi Lisa, thank you for sharing your feedback with us! When organizing a virtual event, it is vital to ensure that your attendees are always engaged with your content. Therefore, leveraging features like polls, live Q&As, and chats all build up to a great attendee experience. Canapii is a global company. Our teams are based around the world and always ready to support you with your events. Furthermore, our platform can be translated to almost any language possible - making sure that your audience is never left out!

Replied May 2021

Amr

Higher Education, 11-50 employees

Used monthly for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

FUNCTIONALITY

5

Reviewed April 2022

Engaging Virtual Event Platform.

Canapii helps me network with colleagues and have productive conversations with my industry leaders through virtual events and webinars. It's a distraction-free platform that makes it easy to create, manage, and access my previously attended events, all within one simple dashboard.

PROS

I like The main dashboard (Master Console) because it has a simple design and allows me to manage and see all the events I'm attending or hosting in one place. Also, the fixed header menu of the event page has the most needed tools and features that both attendees and hosts need to manage their profiles, find information, interact and have a successful event.

CONS

The android mobile application needs more enhancement to deliver a better User Experience.

Todd

Financial Services, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2021

Healthcare Huddle

The team that assisted us were great. There is no way we could have pulled it off without them.

PROS

The visual presentation of the conference was excellent.

CONS

It took me a little while to get familiar with it and I am pretty good with technology. Some of the users had issues getting into the break out rooms.

Vendor Response

Thank you for your feedback Todd! We're happy to know you enjoyed the overall visual presentation of our platform. We are consistently improving our user's interface as well as experience to really create a seamless journey for all attendees. Our team works around the clock to make sure that your event is successful. After all, we share the same results :)

Replied March 2021

Piotr

Information Technology and Services, 11-50 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

FUNCTIONALITY

5

Reviewed October 2021

Canapii fo Canalys Channel Conference

PROS

The product is very intuitive and easy to use; it is graphically attractive and has a clear menu.

CONS

Sometimes it took too long to start transmission or playback; messages about incompatible browsers or drivers also appeared, but when you clicked again everything worked.

Anonymous

10,000+ employees

Used less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed April 2021

Great platform

Virtual conference atendee

PROS

Easy to use, powerful and intuitive - best conference platform

CONS

A tutorial for new users would be appreciated in future

Vendor Response

Thanks for sharing your feedback with us! We are trying to make our platform even more intuitive for our users. This being said, we have recently introduced our help center for both event organizers and attendees. We are populating it with as much knowledge as possible. If you do not find what you are looking for, then let us know! Our team is always here to help.

Replied April 2021

Suraj

Information Technology and Services, 201-500 employees

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

4

FUNCTIONALITY

4

Reviewed April 2021

Easy to access and use

Very good

PROS

Easy access to training, meetings and videos.

CONS

Need some minutes to figure out how it works.

Vendor Response

Hi Suraj, we appreciate you sharing your feedback with us. We're happy you were easily able to access the content on the platform as well as use the networking features which we made available for you! We're constantly evolving, trying to make our platform even more intuitive for both event organizers and attendees. Hopefully, next time you connect, you will see those changes come into play!

Replied April 2021

Rune

Information Technology and Services, 1,001-5,000 employees

Used less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

4

CUSTOMER SUPPORT

2

FUNCTIONALITY

5

Reviewed April 2021

Easy to use

PROS

Never used it before, but took only a few minutes to get a good overview of the content

CONS

Wish there was a guide that could assist me and help me navigate and recommend content to me

Leandro

Information Technology and Services, 11-50 employees

Used less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed November 2020

Una experiencia satisfactoria para la interacción a distancia

Como mencionaba más arriba, la plataforma es excelente para lograr unificar puntos de contacto con colegas y marcas, a fin de establecer mejores y estrechar lazos. Además es una excelente herramienta para lograr participar de eventos donde grandes referentes de mi industria comparten charlas, novedades, etc. Asimismo, también me ha permitido conocer nuevas marcas, nuevos proveedores, conocer tendencias del mercado y comprender mejor cómo se desarrollan los negocios en otras partes del mundo.

PROS

La posibilidad de interactuar directamente con los participantes, la posibilidad de utilizar grupos de mensajería instantánea para compartir ideas, novedades, realizar consultas, etc. Asimismo, es bastante amigable la plataforma para lograr agendar reuniones y acceder a las mismas. Otro punto a favor es el envío de las citas una vez aceptada una reunión, lo que permite mantener una agenda ordenada.

CONS

La pantalla principal con el listado de todas las sesiones no me parece ordenada y fácil de identificar, hubiese preferido una sección específica para esta parte, dividida por marcas o temáticas y con un listado en modo grilla calendario. Algo que podría haber mejorado la experiencia de uso como de portabilidad, hubiese sido contar con una app para dispositivos móviles que también permitiese la interacción como sucede en el sitio web.

Vendor Response

Thank you for your feedback Leandro! You're right, networking is key to every event. That's why at Canapii, we have conceptualized our tools and solutions to further enable connections and engagement. We are also still improving the usability of our platform, both from an attendee side as well as for our event organizers. You will see that we now offer more flexibility on how you promote the content on your platform and share it with your audience. We also launched the Canapii Mobile App!

Replied March 2021

Mario

Computer Software, 501-1,000 employees

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

3

EASE OF USE

4

VALUE FOR MONEY

3

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed October 2021

Easy handling

PROS

Really easy handling no complexity at all

CONS

not to much features, good oversight at all

Martin

Construction, 11-50 employees

Used less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

FUNCTIONALITY

4

Reviewed April 2021

first time

PROS

i like the flexibility the software provides. gives me access to browse several key topics at the same time

CONS

have not seen any cons yet since this is the first time i´m using it

Vendor Response

Hi Martin, Thank you for sharing your feedback with us! We're thrilled to know that we've made a great first impression. Flexibility is key when attending an event. Just like in-person events, virtual events should allow everyone to freely explore different sessions and activities.

Replied April 2021

Florin

Wholesale, 10,000+ employees

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

3

FUNCTIONALITY

4

Reviewed April 2021

Persönlicher Erster Eindruck

PROS

Die multilinguale Platform und die einzelnen Terminbuchungen

CONS

Besserer Überblick was ist gerade live ist

Vendor Response

Hi Florin, thank you for sharing your feedback with us! We're happy to know that the networking features and the translation functionalities benefited your event experience. We're always evolving, trying to find new ways to make our platform even more intuitive and engaging at the same time.

Replied April 2021

jesse

Marketing and Advertising, 51-200 employees

Used monthly for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed May 2021

Loved and would work with them again

Great experience!

PROS

That we had a full time person [SENSITIVE CONTENT HIDDEN] who was there to answer questions at any time throughout the process.

CONS

There dev team was international so changes had to wait till the next day.

Vendor Response

Hi Jesse, Thank you for sharing your feedback with us! We're thrilled to know that your event hosted on Canapii was a success. As you mentioned, our event experts are always available and eager to accompany you in your event journey. We are always looking for new talent to grow our global team. You will now see that our developers are available 24/7 to help you with your event needs.

Replied May 2021

Geetika

Hospitality, 10,000+ employees

Used monthly for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

3

FUNCTIONALITY

4

Reviewed October 2022

Canapii review

Satisfied

PROS

I recently used this app and i am now a fan of it. It has every single features that an event management app should have.

CONS

The user experience, specially the APP is not that upto mark. The last moment updates does not reflect on the app

Reason for choosing Canapii

I found this from one of the event and proposed it to my company and then we buy the the moderator access and used for our region hotel summit.

Anne

Education Management, 1 employee

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

4

FUNCTIONALITY

5

Reviewed July 2021

Tod’s review

I have used Canapii as both an attendee and an organizer. Both experiences went great!

PROS

Canalys is an intuitive platform whereby users can navigate easily through the content and networking elements it has to offer.

CONS

It’s always difficult to try and replicate a physical event into a virtual one. I would have loved to have some event templates to help me throughout my event planning journey.

Mav

Management Consulting, 51-200 employees

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed July 2021

An Excellent Service

PROS

Having tried a number of platforms in the past, this exceeded my expectations and meant my event ran smoother than ever before

CONS

Nothing! I had great support throughout my process

Ferwin

Information Technology and Services, 1,001-5,000 employees

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed November 2021

canapi Review

PROS

makes conducting a seminar easy and fast

CONS

might be internet concern, a bit lagging

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