--- title: "Livestorm Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of Livestorm. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Livestorm is a good fit for you!" source_url: "https://www.softwareadvice.com/voip/livestorm-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Unified Communications Software](https://www.softwareadvice.com/voip/ucaas-comparison/) / [Livestorm](https://www.softwareadvice.com/voip/livestorm-profile/) / Livestorm Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/voip/livestorm-profile/) Reviews [Alternatives](https://www.softwareadvice.com/voip/livestorm-profile/alternatives/) # Livestorm User Reviews ## Reviews summary - Overall rating: 4.7/5 - Total reviews: 400 ### Secondary ratings - Ease of use: 4.7/5 - Customer support: 4.5/5 - Value for money: 4.4/5 - Functionality: 4.4/5 ### Rating distribution - 5 stars: 303 reviews (76%) - 4 stars: 84 reviews (21%) - 3 stars: 5 reviews (1%) - 2 stars: 1 reviews (0%) - 1 star: 7 reviews (2%) ### Most mentioned pros - Livestorm not only enhances video conferencing but also nurture leads by capturing customer data which I sync to our CRM tools to help close many deals. - The engagement tools—like chat, polls, and Q&A—worked smoothly, which made our sessions more interactive and professional. - Everything ran directly in the browser, the interface was clean, and attendees could join instantly. ### Most mentioned cons - When I went to switch screen share back to the video of the speaker it took a couple seconds to freeze and that was awkward. - A bit expensive software, most annoying is if you exceed capacity you are not alerted and webinar guests are turned away. - The sound is not working with the PowerPoint presentations. ## Livestorm customer reviews Showing reviews 1-25 of 400 (page 1). ### Livestorm this is a good product with excellent connectivity capabilities. - Overall rating: 5/5 - Reviewer: Christina C. - Verified reviewer: Yes - Industry: Mechanical or Industrial Engineering - Company size: 10000+ employees - Product usage: Used daily for less than 2 years - Reviewed: May 2022 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Thanks to this platform, we've been able to include viewers from all around the world in our live broadcasts. Thank you to the Livestorm crew, who I'm sure are doing their best to keep everything up and running during this difficult moment in the globe. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros I appreciate that this application may be used for a variety of meeting formats, including standard video conferences, webinars, virtual events, and even fully automated webinars. With Livestorm, you don't have to juggle several tools. You can perform all of your marketing from a single dashboard, making it easier. There is no clutter in the user interface. It's easy to use and I enjoy it. I also like the opportunity to make meetings and events more engaging by including tools like chat, surveys, guest speakers/presenters, and Q&A. These tools may add a lot of oomph to your event. #### Cons For the hosts/guest speakers of a webinar, it would be excellent to have a private chat tool that allows them to discuss which questions they should respond to live and which they should address off-line. --- ### Easy to set up and operate for customer webinars - Overall rating: 4/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Computer Software - Company size: 1001-5000 employees - Product usage: Used monthly for less than 2 years - Reviewed: April 2022 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. We switched to Livestorm after a bad experience with a branded product in a middle of a series of webinars. The learning curve to get adjusted to the new product was surprisingly fast and we could continue the webinar program without any delay. The presenters and audience did not really notice that we changed platforms ! #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 3/5 #### Pros Possibility to rehearse the webinar, greatly contributes to improve delivery and logistics #### Cons Customisation of interface is a bit basic with too many restrictions on layout #### Reasons for choosing Livestorm Recommendation from a customer and successful pilot #### Reasons for switching to Livestorm Bad experience with product support --- ### Good Promise very appalling Product - Overall rating: 1/5 - Reviewer: Sam G. - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: 11-50 employees - Product usage: Used weekly for less than 6 months - Reviewed: February 2020 - Review source details: This review was submitted organically. No incentive was offered Initial complaint was brushed of as a technical error. Someone did call us to apologize and offer us a "compensation" only if we subscribed for one year ! Second support ticket was greeted with a message telling us their team was on a skiing holiday... Last support ticket is still un-answered, whilst they imply that the sound issue was coming from our connectivity issue while the facts show that this is not the case. This is a beta product, would definitely not recommend this app for a business webinar ! #### Ratings breakdown - Ease of use: 2/5 - Value for money: 1/5 - Customer support: 1/5 - Functionality: 2/5 #### Pros Ease of use and online web interface is definitely the best feature of this app #### Cons Very low conversion rates on webinar landing page! Very little custom personalization can be done on the subscription page Option to accept only professional emails made us lost subscribers of a listed company !! Listed company that had a domain nothing to do with public webmail domain. Voice quality when presenting a webinar with two users was catastrophic, the cause was not a connectivity issue but a bug with Livestorm that made it impossible to have two presenters have their mics on ! Chat notifications are on by default for the speakers resulting in an inaudible echo... #### Vendor response Hi Sam, This is Elif from Livestorm, reaching out to you on behalf of the whole team. Please know that we're sincerely sorry for the bad experience that you had with our platform. We take pride in our customer care and strive to be as reactive as possible. In the case of special circumstances, we proactively notify our users in advance. Two members of our customer care team followed up on the issues that you've submitted on your end. We apologize if you didn't find our responses satisfactory. We've verified the email address in question, and see that there are registrations with that email domain in our system. Regarding the audio issues, please know that live streaming relies heavily on environmental factors like your internet connection. We strive to give the best experience to all our users, so we certainly dropped the ball here! We will keep reviewing what happened and make sure that everything is running smoothly on our end. Thank you for trying us out! Best, Elif Replied February 2021 --- ### Outstanding product - best combination of features I've found - Overall rating: 5/5 - Reviewer: Helen R. - Verified reviewer: Yes - Industry: E-Learning - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: May 2020 - Review source details: This review was submitted organically. No incentive was offered It has allowed us to pivot our face to face solutions into online ones, rapidly and cost effectively, to respond to the business challenges introduced through the Covid-19 pandemic. Our customers are happy and responsive, and we haven't had any utilization issues or problems from any client thus far. The customer service is excellent, although I would enjoy a live chat functionality, and honestly after investigating many other platforms, I can say this one beats the competition hands down. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros For us, the crucial aspects were the customisation of the registration process (in this case via Zapier which we already use) and the ease of applying consistent branding across multiple webinars with the Duplicate option. The reporting is detailed and simple to use, and the metrics regarding attendance have given us key insights into our user base. The ease of on-demand and replay features also stands out. Lastly, the customer support has been outstanding. I absolutely recommend this product, we were up and running with a branded webinar in less than 10 minutes. #### Cons Honestly, the platform does everything we need. If I had to highlight anything, I'd like to be able to customise reporting a bit more and b) the process of asking for an export, waiting for a mail, and then downloading the export is a bit clunky. I've had several issues with invites being flagged as spam, despite clients whitelisting the relevant domains, and it would be nice to be able to register (rather than invite) people for a webinar directly from the dashboard rather than requiring Zapier, and it would be nice to customise the timing of the triggered mails going out before/after a webinar. #### Reasons for choosing Livestorm a) no need to install client app/software b) suitable price point c) integrations via Napier d) ease of replay/on-demand functionality e) simplicity of interface for my team to configure webinars and manage attendees --- ### Livestorm or how to organize a webinar with peace of mind - Overall rating: 4/5 - Reviewer: Josseline D. - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: 2-10 employees - Product usage: Used weekly for less than 12 months - Reviewed: June 2021 - Review source details: This review was submitted organically. No incentive was offered Very good experience with Livestorm to organize an online training: simplicity and efficiency in the use for the participants as well as for the preparers of the event, with the possibility to collect interesting statistical data compared to other software of the kind. I highly recommend this service! #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros -Easy to use for administrators, speakers and participants ; -No technical problems found during our webinar which hosted almost 200 participants with 6 speakers and 3 technicians ; -This service will be gladly used for our future online events ; -Ease of obtaining analytical results for the company and ergonomic comfort #### Cons -Some analytical results difficult to obtain (e.g. participants by city) -Some technical problems encountered with some speakers in preparation of a webinar #### Reasons for choosing Livestorm For the general experience described above. I was not disappointed with the service offered and thank the Livestorm team for the transparency of their product. --- ### Glitchy and Problematic from Day 1 - Gave them multiple chances to fix and rectify - Overall rating: 3/5 - Reviewer: Justin G. - Verified reviewer: Yes - Industry: Computer Software - Company size: 2-10 employees - Product usage: Used weekly for less than 6 months - Reviewed: September 2020 - Review source details: This review was submitted organically. No incentive was offered We had a screenshare issue with our very first webinar. We were advised by support to use a different browser, told to reset some settings on our devices to let it better perform. Tested this in a test webinar, inquired if we'd need to reset before each webinar, and they said no, but it continued to be problematic. Then we started having audio issues and blurry imagery. We thought that when comparing webinar softwares, the one thing that everyone was doing well was the core of the technology - being able to display screen + video + audio without problem on everyone's devices. We were only really comparing the niceties that come with it (marketing features) but we deeply regret making that assumption. We ended up with 3-4 botched webinars that made a poor impression on potential customers, and support wasn't interested in compensating us for the inconvenience, which is why I'm writing this: to alert other users who might be giving this company too much credit for things to work the way they're supposed to. You shouldn't have to bend over backwards to show your screen, video, and audio without a hitch. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 2/5 - Customer support: 3/5 - Functionality: 2/5 #### Pros Nice registration pages. Ability to have multiple moderators assisting with answering Questions & Chats. Email reminders prior to event start. Nice reporting. #### Cons Showing my screen on a Mac was glitchy and inconsistent, and pixelated & blurry at times. Audio issues that made me sound like a frog, despite using multiple different audio inputs. Confusing interface with "Sessions" vs. "Webinars" and peculiar way to modify options for each webinar (or session?). No willingness by support to offer any compensation for multiple botched webinars. #### Reasons for choosing Livestorm We ended up using both but have canceled Livestorm now after what happened. #### Reasons for switching to Livestorm Wanted a sexier user interface, better marketing options before & after the webinar. #### Vendor response Hi Justin, We're sorry to see you've had a disappointing experience with Livestorm. We understand your frustration in light of these difficulties. We are constantly working towards having the best product possible, which means dedicating the majority of our resources to stability and support. Sometimes issues occur that are out of our hands due to our user's specific setups. We do apologize for the poor experience you had, and we'll continue to strive towards improving and perfecting Livestorm. Best, The Livestorm Team Replied October 2020 --- ### A more expensive Demio with less features - Overall rating: 2/5 - Reviewer: adam R. - Verified reviewer: Yes - Industry: Staffing and Recruiting - Company size: 2-10 employees - Product usage: Used monthly for more than 2 years - Reviewed: March 2024 - Review source details: This review was submitted organically. No incentive was offered This is my 3rd or 4th try with Livestorm. There is no perfect platform. While I like Livestorm's reliability, the lack of features an exorbitant pricing model at scale make it difficult to love. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 1/5 - Customer support: 3/5 - Functionality: 2/5 #### Pros Solid connectivity. Rarely have the usual drops that platforms have occasionally. Demio drops sometimes (the other platform we use). #### Cons Price (odd pricing model based on contacts instead of registrants or attendees). Makes the platform crazy expensive for SMBs. Analytics seem to be worst in class. Features are focused on integration with B2B apps...no use for us. #### Reasons for switching to Livestorm Demio is troublesome. We still use it but you have expect that it will occassionally crash. --- ### Professional and engaging! - Overall rating: 5/5 - Reviewer: Emma G. - Verified reviewer: Yes - Industry: E-Learning - Company size: 2-10 employees - Product usage: Used weekly for less than 6 months - Reviewed: August 2019 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros We use Livestorm for the weekly webinars we run in our 7-week online leadership program, Leadership Beyond the Theory. For past cohorts, we used a different webinar software, but Livestorm is brilliant - we will never go back! Our students love the interactive nature of it (polls, chat and questions are really easy to see and use), and from a moderator and host point of view, it's incredibly easy and fun to use. The reminder emails are awesome and I'm confident that the emails led to an increased attendance rate overall. Did I mention how great the polls are? Really useful for collecting important customer information. Great customer service, even with the timezone difference between France and Australia they made time to video call me and help with different bits and pieces. Highly recommend! #### Cons The only thing that I found tricky was making sure our internet was strong enough to run it at a high quality - the other webinar software we used was an app on the computer so quality was the same all the time, but because Livestorm streams through the internet you have to have good speeds (which Australia typically doesn't! When we ran the webinars from the US we had more than enough internet strength to run a really high-quality video). #### Reasons for switching to Livestorm Livestorm features far outweigh Zoom...Livestorm is like the iPhone, Zoom is like the Nokia. Nothing wrong with it, it's consistent and stable, but Livestorm just has so many more features and the user experience is much better. #### Vendor response Thanks Emma, that's great feedback. The fact that we're streaming through a browser indeed demands a bit more resources both in computer power and internet speed, but it's quite close. The pros of our tech is that the protocol is open-source, fully encrypted, and obviously does not demand any downloads. I strongly suggest going through our docs to get the ideal bandwidth, best practices, and the tool to test your environment. Replied August 2019 --- ### Experiencing the difference with Livestorm. - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Outsourcing/ Offshoring - Company size: 11-50 employees - Product usage: Used daily for less than 12 months - Reviewed: May 2022 - Review source details: This review was submitted organically. No incentive was offered It was good getting to know a more sofisticated page rather than Zoom and the classic ones. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros That it had e personal page to sign in during enrollment. #### Cons It seemed to me that it was anticipating a lot of Integration from my end because It was micromanaging a lot of steps during enrollment. #### Reasons for switching to Livestorm Because th eEmployer decided we were using that one. --- ### First use of Livestorm - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Education Management - Company size: 10000+ employees - Product usage: Used other for free trial - Reviewed: January 2021 - Review source details: This review was submitted organically. No incentive was offered For the moment I only test a live session with a few number of user. In 3 weeks we test it with many sessions in parallel with 50 to 100 person in the same time. I hope every thing will be ok. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It is really easy to use. The enterprise page is really well done. It is easy to change options (replay or not, mails sent,...) for the live session. #### Cons It is quite difficult to understand differences between administrator and moderator. I hope that there won't be web problem when having many sessions in parallel. #### Reasons for choosing Livestorm The enterprise page and the quality of the product seems to be better. And for the other solution it is not possible to test easily the solution (free plan is very interesting in livestorm). --- ### Go for it, cocorico ! - Overall rating: 5/5 - Reviewer: Jérôme M. - Verified reviewer: Yes - Industry: Wine and Spirits - Company size: Self-Employed - Product usage: Used daily for less than 6 months - Reviewed: March 2021 - Review source details: This review was submitted organically. No incentive was offered I can really promote my business to a large panel of people, there is no download needed for the users, there is a unique and personal link for acces to the room for each attendee so i'ts safe ! I will also implement my livestorm page to my website with the program of my online meetings, I'ts very practical, #### Ratings breakdown - Ease of use: 3/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The fact that with livestorm my compagny LET'S DRINK SAS can reach people whom not attempted beacause they left their contact information during the inscription process, so I can re-schedule. #### Cons sometimes there is beugs, but they fixed it fast #### Reasons for choosing Livestorm we're french, I wanted to promote the french genius, plus, their options are the best. #### Reasons for switching to Livestorm due to the fact that there is no download needed, I think it's a very simple process for the attendees --- ### Great for Executive Peer Exchange - Overall rating: 4/5 - Reviewer: Fred S. - Verified reviewer: Yes - Industry: Information Services - Company size: 51-200 employees - Product usage: Used weekly for less than 6 months - Reviewed: June 2020 - Review source details: This review was submitted organically. No incentive was offered I have had a very positive experience with Livestorm and would recommend it. I only have the one issue with the service, which I am hoping they will fix and expect they will. The team is responsive and the product is easy to customize. The deployment is great and the data tracking is better than I have experienced with other solutions. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 3/5 #### Pros Outside of a Chrome browser there is no need for additional software, this is a major plus in my opinion and the ability to add participants to the "Stage" for more interactivity is excellent. #### Cons The "Follow Up Survey" in this software does not exist. The user is forced to an external survey which loses 100% of the user tracking data making the follow up very weak. If the tool is to be used in any way to drive biz dev, this is likely a bad option. It is surprising actually, because the coding and product itself shows that there is talent behind the programming so the additional of a simple survey should be a no-brainer. #### Reasons for choosing Livestorm The product answered my needs and the team at Livestorm seemed responsive and ready to assist when needed. #### Reasons for switching to Livestorm I was looking for more interaction in my webinars, and wanted a product that didn't require additional software downloads. --- ### Happy IT Product User - Overall rating: 5/5 - Reviewer: FRED K. - Verified reviewer: Yes - Industry: Higher Education - Company size: 501-1000 employees - Product usage: Used daily for less than 2 years - Reviewed: May 2024 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Quality virtual classroom attendance through tremendous and quality LVS, screen capture, BIM chatting rooms and audio,and video conferencing. #### Cons Maybe in poor network areas we encounter some disconnections. --- ### Livestorm is essential for continuing the advancement of technology - Overall rating: 5/5 - Reviewer: Matthew C. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: October 2023 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. With Livestorm's platform of helpful tools on the dashboard, we've dramatically enhanced our web-based services, where we engage with clients via webinars. The software has made our communication much more pleasurable. I continuously sing the praises of this program because of how helpful it is in facilitating dialogue with clients and potential ones. I appreciate how useful it is. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 3/5 - Functionality: 5/5 #### Pros A huge advantage when bidding on services online is familiarity with high-quality online weeklies. Excellent user experience, powerful features, and excellent efficiency make this software perfect for remote conferences. For online impartiality, I rely on video conferencing. This platform has increased our productivity and growth by encouraging collaboration, easing project management, and fortifying client relationships. #### Cons It isn't delightful because Livestorm's support team doesn't always answer my questions or takes days to do so. --- ### Great tool for hosting webinars! - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Computer Software - Company size: 201-500 employees - Product usage: Used weekly for more than 2 years - Reviewed: August 2023 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros Very user friendly! And great features like Q&A, automated emails prior & after the event, possibility to download the recordings. #### Cons It would be great to be able to host longer sessions across days, so we can do virtual conference days! --- ### It would be great if you... - Overall rating: 4/5 - Reviewer: Enrique F. - Verified reviewer: Yes - Industry: Events Services - Company size: 51-200 employees - Product usage: Used daily for less than 6 months - Reviewed: May 2020 - Review source details: This review was submitted organically. No incentive was offered We have manage to continue with our events, and led us to new options. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros It´s a more complete solution for webinars and online events, analitics. fast respond of help center. friendly to use. #### Cons Lack of : Simultaneous interpretation in a different audio channel within webinar room so that attendees can select which audio to listen, Camera enhancement, background removal, full customization of registration page and email invite, if possible background opacity option, size and position of elements within registration page, more branding options inside the webinar room. Rise of hand to see when somebody typed a question. GC included for underneath labeling. it would be great to share ppts within the webinar room.... and not just pdf and video files... #### Reasons for choosing Livestorm more complete than regular video conference softwares, no downloads required, html based, easy to use, wide range of posibilities. but there must be some other improvements to make in a very short term. Simultaneous interpretation in a different audio channel within webinar room so that attendees can select which audio to listen, Camera enhancement, background removal, full customization of registration page and email invite, if possible background opacity option, size and position of elements within registration page, more branding options inside the webinar room. Rise of hand to see when somebody typed a question. GC included for underneath labeling. #### Reasons for switching to Livestorm security, more pro look, more webinar options, registration and analitics. --- ### So easy and intuitive, for us and our customers! - Overall rating: 4/5 - Reviewer: Steven W. - Verified reviewer: Yes - Industry: Computer Software - Company size: 51-200 employees - Product usage: Used weekly for less than 12 months - Reviewed: November 2017 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The fact that we can schedule our webinars and LiveStorm does the rest - automated reminders for attendees, and automated follow up emails with links to view the replay of the webinar, and we get tons of data about our attendees that we can use to drive new leads. We have used a lot of webinar platforms in the past, and LiveStorm is far and away the easiest, simplest, and most reliable. We also noticed a large jump in user engagement - the interface for attenedees is just as intuitive, and our chat engagement from our attendees is way higher in LiveStorm than it ever was previously. Overall, this is a great webinar platform and we have been happy customers from the moment we switched. Gilles and team are always quick to reply when we need them as well. #### Cons The quality of the recorded replays could be better, but they are working on it. Other than that, its all great! #### Vendor response Thanks for the great review Steven! Usability and engagement are our top priorities. We made great progress with the recording quality. Can't wait to show it to you :) Replied December 2017 --- ### I can't broadcast without this S/W - Overall rating: 4/5 - Reviewer: Doohwan J. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: July 2020 - Review source details: This review was submitted organically. No incentive was offered - I am a live broadcaster and presenter and I usually proceed a webinar 4 ~ 5 times per month. Before livestorm, I used Clickmeeting and Webex but these were not suitable for me. Finally I found Livestorm, I'm very satisfied about this. I will use this constantly if something more gorgeous S/W than Livestorm won't appear. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros - easy to user, especially making registration page and managing attendees - powerful function such as Q&A, Survey, Media & Screen sharing - cheap price #### Cons - While I am broadcasting, I can't adjust my screen size(Camera view). I hope that this will be fixed in the future. - limited customization in design function on registration page #### Reasons for switching to Livestorm Registration page function --- ### Not dependable - Overall rating: 3/5 - Reviewer: Nolan D. - Verified reviewer: Yes - Industry: Staffing and Recruiting - Company size: 11-50 employees - Product usage: Used monthly for more than 2 years - Reviewed: February 2024 - Review source details: This review was submitted organically. No incentive was offered Overall I would say "eh". They do have nice features, but the system itself needs to be more reliable. We are looking for alternative options that will be able to provide that. Plus they are incredibly expensive. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 1/5 - Customer support: 1/5 - Functionality: 3/5 #### Pros Registration page is nice, and the data following events is good too. #### Cons If someone outside your organization is joining as a presenter/speaker the meeting format is incredibly unreliable. Ruins events and makes your organization look unprepared. --- ### Really good product but seriously lacking support - Overall rating: 4/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Computer Software - Company size: 11-50 employees - Product usage: Used monthly for less than 6 months - Reviewed: September 2018 - Review source details: This review was submitted organically. No incentive was offered It's a great software for the price, especially since I've found other webinar platforms to be clunky and un-reliable. If they could just solve the issue of support during US work hours, it would make it perfect. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 1/5 - Functionality: 5/5 #### Pros The interface is easy to navigate and we've had no drop-off time during webinars. I especially LOVE all the UTM and meta data that comes with each registration, making it easy to track what channels are performing well to drive webinar traffic. #### Cons ALL their support is based in France! Which is crazy since their product is available internationally. US teams should not need to wait over 24 hours for answers to quick one-off questions. This is particularly problematic when it's the day of the webinar and we need technical assistance ASAP. #### Vendor response Hi there, Thanks for rating the Livestorm product so positively. We're glad that you are enjoying webinars with Livestorm and will do our best to improve all aspects of our product. You're correct in saying that we currently do not have a team-member handling support in the US timezone. As you say, our customers are everywhere in the world and that includes the US, so it's definitely something we're looking to change. We still do our best to reply to customers in a timely fashion, even outside of our business hours. Our median response time is under 20 minutes (13min in the past week to be precise), for all customers, including those in America. With that said, sometimes, customers will experience waiting times, and I'm sorry this was your experience. I hope you'll trust me when I say we're doing everything we can so it doesn't happen to you again. As a reminder, our support docs are available at all times and cover most of the commonly asked questions. Thibaut Replied September 2018 --- ### Great for basic webinars - Overall rating: 4/5 - Reviewer: Erin R. - Verified reviewer: Yes - Industry: Internet - Company size: 11-50 employees - Product usage: Used daily for less than 6 months - Reviewed: November 2018 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 3/5 #### Pros Everything is visually very clean and appealing. I've received many comments from team members and clients commenting on how nice the emails and landing pages look. I also love that the email sends are automated (unlike some softwares where you have to schedule/send) as it takes tasks off my list! The software is also easy for new users to pick up. #### Cons I've had some issues with only allowing one person (the host) to start and end the webinar session, and wish that was available to speakers as I'm not always able to start the webinar! I also wish that attendees could speak without being invited on stage, which is accomplished in the meeting room but the meeting room doesn't allow for those amazing emails sends mentioned above. --- ### Reliable platform for online events - Overall rating: 5/5 - Reviewer: Eliana D. - Verified reviewer: Yes - Industry: Medical Devices - Company size: 1001-5000 employees - Product usage: Used other for less than 12 months - Reviewed: January 2021 - Review source details: This review was submitted organically. No incentive was offered Livestorm is easy to use, stable, customer-friendly and reliable. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros When we chose to work with Livestorm, the integration was fairly easy. The Livestorm platform is very user-friendly, even intuitive – given one has worked with a webinar platform before. Registration pages are fully customisable, which is a great advantage for any company. Webinars are stable even when some of the speakers do not have the best Internet speed. Livestorm sends information about all updates and new features via email, which is very helpful. They also give you a heads-up if there is to be some platform maintenance, so that your online events are safe and you do not have to deal with unexpected technical issues. Livestorm customer support are very friendly and helpful. #### Cons Invitation emails (for speakers as well as attendees) could be customisable. At present one can only customise the confirmation emails, reminders, etc. You have to remember to set up all system emails before the webinar. If your plans change and you decide to send an extra, unscheduled after-event email to attendees, you have to send it externally. --- ### live on - Overall rating: 5/5 - Reviewer: anderson a. - Verified reviewer: Yes - Industry: Electrical/ Electronic Manufacturing - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: September 2021 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. great experience where to learn a lot about a new world, the new world during the pandemic showed what we can't stop #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros wonderful, my daily lives to talk to staff and customer has never been easier #### Cons its reach is still small, it can show the program more to people and increase the reach of this great tool --- ### Perfect for my company! - Overall rating: 5/5 - Reviewer: Debbie W. - Verified reviewer: Yes - Industry: Fine Art - Company size: 2-10 employees - Product usage: Used weekly for less than 2 years - Reviewed: May 2021 - Review source details: This review was submitted organically. No incentive was offered Overall, very happy. Our customers are thrilled with the ease of use and quality! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 1/5 - Functionality: 5/5 #### Pros We started our business as a strictly in-person experience in NYC and had a great following. When the pandemic broke, our business suffered immediately. However, Livestorm saved us by allowing us to create a virtual experience that was similar to our in-person services, but gave us the opportunity to reach out to more people from more places all around the world! #### Cons Customer services could be better. When I have a question or problem, it is difficult to talk to a real person. #### Reasons for choosing Livestorm I got a personal recommendation from someone else in our business and since he was so happy with Livestorm, I decided to try it. I was a guest speaker at one of his virtual lectures so I had a basic understanding of what Livestorm could offer. I have never been disappointed! --- ### Solid performance - Overall rating: 5/5 - Reviewer: Michael G. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 2-10 employees - Product usage: Used monthly for less than 6 months - Reviewed: September 2020 - Review source details: This review was submitted organically. No incentive was offered We had been looking for the right combination of performance and toolsets for hosting live and recorded webinars for our IT business, and many laid big claims but did not deliver on reproduction quality or latency. The results we received on Livestorm were exactly what we were expecting - minimal delay, low latency, no buffering, smooth audio quality which allowed us to put together a very professional production. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros The ease of getting our first webinar off the ground was a delight. Having trial ran several other contenders, we found that getting up and running out of the box was rather intuitive, and did not result in any significant headaches. No lag in the audio/video were seen in our test/trial production, and no reports from viewers on our live webinar or recorded version. The marketing tools are decent (could use a bit more ability to customize email templates - or perhaps I just haven't found the keys to that part of the castle yet. All-in-all, a very stable platform with outstanding performance where it matters most, delivery of product. #### Cons Nothing that really stood out as a major detractor - I could ask for an easier way to distribute in-webinar resources (downloadable PDF aids) without requiring the use of 3rd party file sharing sites such as DropBox. Email template editor is a bit sparse. Would like to have the option to upload an HTML email template so that full corporate branding could accomplished. We use OBS to perform scene overlays - and found that using OBS-Camera required us to mirror the output so that viewers saw things in the correct orientation. No deal breakers, certainly. #### Reasons for choosing Livestorm Better feature set, ease of use, multiple reviews of poor customer service (WebinarNinja), limited marketing tools. ## More reviews [Next reviews](https://www.softwareadvice.com/voip/livestorm-profile/reviews/?page=2) --- Livestorm Reviews, Pros and Cons - 2026 Software Advice