All TextFree Reviews

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Sarah

Market Research, 1 employee

Used unspecified

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

Reviewed September 2023

Text Free That’s Me.

User Profile

Angel

Verified reviewer

Facilities Services, 1 employee

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed May 2020

Textfree

Overall it's cool to use you get a free local number to reach out

PROS

If I cant afford to pay my phone bill that month. That I have an option to use this app and call and text anyone for free

CONS

That you have to play games or watch videos just to get credit once you run out of free minutes. I dont always have time

Vendor Response

Thank you so much for taking some time to share your feedback with us, Angel! We're very happy to hear that you feel that you are able to rely on us when times get tough, and we will continue to be there when you need us. If you'd like to contact our support department at support@pinger.com, we would be happy to provide you with some free calling minutes for your time and effort :) Thanks again!

Replied June 2020

Sarah

Arts and Crafts, 1 employee

Used monthly for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

FUNCTIONALITY

3

Reviewed May 2023

Text ME on TextFree!

PROS

One of my most favorite features is simply the sign-in process because once I create my account I can officially use that log in information to use on pretty much every single one of my devices. It's definitely less stress trying to find numbers and zero hassle with trying to find contacts that I use for TextFree itself; just give the app access to what it needs to fully operate and VOILA!

CONS

The ads are NO JOKE; I feel like it creates a bit of a buffer when trying to open and close TextFree and while texting and receiving texts.

Reason for choosing TextFree

It's "new" as far as I'm concerned.

Reasons for switching to TextFree

I had to pay for this app after 7 days; while still having to view ads in order to use the service plus getting occasional suggestions for survey's as to the quality of the service. I wouldn't mind doing the any of the above IF the service was FREE in exchange for all of our (the customer's) efforts.

Matthew

Information Technology and Services, 1,001-5,000 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

1

EASE OF USE

1

VALUE FOR MONEY

1

CUSTOMER SUPPORT

1

FUNCTIONALITY

1

Reviewed November 2023

No support & Big Unresolved Bug in App

TextFree App keeps, during calls forcing the speakerphone on and I have been trying to reach out to them for a year now and they never respond. I tried all the trouble shooting possible on my end and nothing works. I can lay my phone on the table with out even touching it and the speaker phone turns on and off causing my ears to burst with pain. Contacting Samsung next but I really think it has to do with the developer of the app and maybe google....

PROS

Makes calls just fine but sometimes I do not hear it ring on incoming calls.

CONS

My TextFree App keeps, during calls forcing the speakerphone on and I have been trying to reach out to them for a year now and they never respond. I tried all the trouble shooting possible on my end and nothing works. I can lay my phone on the table with out even touching it and the speaker phone turns on and off causing my ears to burst with pain. Contacting Samsung next but I really think it has to do with the developer of the app and maybe google....

Ikiera

Transportation/Trucking/Railroad, 5,001-10,000 employees

Used monthly for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

5

FUNCTIONALITY

5

Reviewed January 2024

My TextFree Experience

I love using this app, if my phone ever is cut off, I always use this software as a backup number just in case, it’s free & easy to use, very beginner friendly, you can’t go wrong with it honestly

PROS

I love how it’s a free mobile number to use at any time, the minutes are cheap to purchase or they might let you watch free ads for free minutes

CONS

I don’t like how the number expires from inactivity, if it were a lifetime number I can keep then it’d be perfect but you still get a free mobile number which is still a plus

Ginger

Automotive, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2021

TEXT FREE APP

I LOVE IT. IT IS HELPFUL IN MANY WAYS. IF YOU CAN'T AFFORD YOUR CELL BILL FOR THE MONTH IT ALLOWS YOU TO STILL COMMUNICATE WITH YOUR FRIENDS AND FAMILY WHEN NEEDED. IF YOUR BOYFRIEND TURNS PHONE OFF BECAUSE OF JEALOUSY PROBLEMS, AND IT JUST HELPS IF YOU NEED TO TEXT IN DISCUISE.

PROS

WELL I LOVE THIS APP SO MUCH WHEN MY BOYFRIEND WOULD GET INTO MY PHONE SERVICE AND TURN MY CELL PHONE OFF AND HE WOULD NOT TURN IT BACK ON. WELL HE DID NOT KNOW I HAD TEXT FREE AND STILL WAS ABLE TO GET AHOLD OF EVERYONE I NEEDED TO TALK TO,

CONS

WELL THE QUALITY OF AN ACTUAL VOICE CALL IS NOT SO GOOD ON THIS APP. AND YOU HAVE TO PLAY GAMES AND DOWNLOAD OTHER THINGS THAT ALLOW THIRD PARTY COMPANIES ON YOUR EMAIL AND PHONE.

Reason for choosing TextFree

I DID NOT CHOOSE TEXT FREE OVER ANYTHING ELSE I USE IT FOR WHEN I AM IN NEED OF ANOTHER WAY TO TEXT OR USE MY PHONE.

Vendor Response

Thank you for taking the time to leave such a detailed review, Ginger! Please feel free to reach out to us at support@pinger.com if you need help with anything at all.

Replied July 2021

Gabriela

Mental Health Care, 1,001-5,000 employees

Used less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

5

FUNCTIONALITY

4

Reviewed May 2021

Super easy

I enjoy using it to connect with others. It’s quick and easy to send a text message or make a call to solve a problem.

PROS

This is the easiest product/app to use. You can call or text and get your own number. The quality of the calls is okay and could be better. Texting and everything else is excellent! You can set up notifications as well.

CONS

One thing I would change is the call/audio quality. It can use some improvement. It’s hard to complain when it’s a free app. After your allowed time then you have to pay for minutes.

Vendor Response

We really appreciate your honest and thoughtful review, Gabriela! If you're having call quality issues, our Support Team is happy to help. Just send an email to support@pinger.com and they'll be able to assist you further. Thanks again!

Replied May 2021

DElinda

Computer Networking, 1 employee

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed September 2022

Textfree

Good

PROS

It's free and easy to use. It loads easily and efficiently

CONS

It's a little slow and takes a second or two to refreash

User Profile

Kayla

Verified reviewer

Food & Beverages, 10,000+ employees

Used weekly for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed September 2022

Text free review

It's been a pretty good experience never had any problems out of it.

PROS

It's free and you can choose your number and change it whenever you want and you can set it to your own preferences.

CONS

You can't get verification codes without paying for it.

Reason for choosing TextFree

It had better resources.

Daniel

Financial Services, 1,001-5,000 employees

Used weekly for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

FUNCTIONALITY

4

Reviewed October 2020

Virtual Texting App

Overall, I think Text Free is a good tool for what it does. They do promise free peer-to-peer texting, however, this can be accomplished by any number of apps today. In the end, not of much use to me.

PROS

I like how this app will allow you to choose a phone number, and have a virtual account for phone calls and text. It works well for sending an receiving of messages and is free for peer-to-peer texts with and initial limit of 60 talk minutes. The interface is relatively simple.

CONS

The interface seems to have a somewhat "cheap" feel to it. Not a lot of colors and has large ads all over. To remove the ads, you'll need to pay the $4.99 per month. Also, the free version does not allow verification texts. This was a big let down as it was the main reason I became a user.

Vendor Response

Hey Daniel, Thank you for sharing your feedback. Please feel free to reach out to support@pinger.com if you need help with anything!

Replied October 2020

Willo

Consumer Goods, 11-50 employees

Used weekly for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

2

CUSTOMER SUPPORT

4

FUNCTIONALITY

3

Reviewed February 2023

Text for free with TextFree!

PROS

I love how it is straight to the point as soon as you download the app.

CONS

I don't like the ads that place all the time.

Yides

Real Estate, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

FUNCTIONALITY

5

Reviewed December 2022

Very Satisfied User

Been using it for a long time and really great!!!!

PROS

You can use this as a text number. You can text anyone while you are on your google page which makes it easier

CONS

we didn't have any difficulties using it. They deactivate your account if you don't use your number for 30 days, so make sure you use it(:

mina

Real Estate, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

FUNCTIONALITY

5

Reviewed December 2022

great software

really great experience. just make sure to use it at least once in 30 days so your number isn't cancelled

PROS

You can keep your contacts organized and it really is easy to use. Would recommend using it. Try it!

CONS

It's great to have an online texting option. When you are working on a computer this is really convenient

Kerri

Real Estate, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

FUNCTIONALITY

5

Reviewed December 2022

Very Satisfied User

really great all around. we would recommend using this.

PROS

we really have a good experience using the text free option. it's like a text number on your google page which is really convenient

CONS

we have been using it for a long time now and we have no complaints. it's really easy to use and great!

Amanda

Design, 1 employee

Used less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

3

EASE OF USE

3

VALUE FOR MONEY

3

CUSTOMER SUPPORT

1

FUNCTIONALITY

1

Reviewed June 2021

Text Free

This was a useful software experience, until it went unused, and I lost the number.

PROS

I like that it is free text messaging software, and that it lets me create a personal phone number (unlike web based texting that does not let you keep a number). I sometimes used this number to mask my personal phone number, for security reasons.

CONS

When I stopped using it for a month or so, I lost the number.

Vendor Response

Thank you for sharing your experience, Amanda! TextFree numbers are reclaimed if they go unused for more than 30 days. However, you can always choose a new number or contact us at support@pinger.com to see if we can help you get your old number back. Thanks again!

Replied July 2021

David

Retail, 2-10 employees

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

1

EASE OF USE

1

VALUE FOR MONEY

1

CUSTOMER SUPPORT

1

FUNCTIONALITY

1

Reviewed July 2023

TextFree is a scam

My impression it's a scam.

PROS

Seemed like a great service and the concept of a text number to use for business marketing is appealing.

CONS

As soon as I installed TextFree demanded a recurring payment of $9.99 per month. That contradicts the marketing presentation of this product. I would have considered a subscription if the product were useful and reliable, but the claim of free service and lack of any kind of free trial to use the product is a huge turn-off. Uninstalled.

LG

Writing and Editing, 1 employee

Used more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

FUNCTIONALITY

5

Reviewed May 2021

It’s free and is useful in a pinch

It was useful when we are deciding what local cell company to switch to after moving to a new state.

PROS

It does not cost anything at all to use.

CONS

Not really a downside; it is either very useful or redundant depending on the situation.

Reasons for switching to TextFree

Moved to a different state.

Vendor Response

Thanks for your feedback, LG! We're glad to hear that you were able to reply on TextFree during your transition. Feel free to reach out to support@pinger.com if you ever need help using the app!

Replied May 2021

Tracy

Real Estate, 11-50 employees

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

FUNCTIONALITY

5

Reviewed December 2022

Very Satisfied User

Overall, this is really a great online text option.

PROS

Textfree is a free online texting option. You can save your contacts, and send group messages. It's really great

CONS

Sometimes you have to send a message to view the earlier messages, if your previous message was sent a few weeks before.

Yoedith

Hospital & Health Care, 11-50 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2021

Great

Amazing thank you

PROS

Being able to text people without giving out my number

CONS

Nothing happy with everything they offer

Vendor Response

Thank you so much for taking the time to share your experience, Yoedith. Feel free to reach out if you ever need assistance!

Replied February 2021

Bobbie

Consumer Services, 1 employee

Used less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

1

EASE OF USE

3

VALUE FOR MONEY

3

CUSTOMER SUPPORT

1

FUNCTIONALITY

1

Reviewed August 2020

Earn Call Credits, but first - this ad?

Scale of 0 to 10, i'd say a 6, the earning credits was a major knock down for me & then ads.

PROS

Free to download. Any app that helps keep my phone from going crazy all hours of the night, im able to just mute one all and go with my day. Helps me keep my 9 to 5 and my vida loca apart.

CONS

I dislike the fact i have to earn credits in order to make calls. That was a BIG thing for me. In my field, i don't have the extra time to earn points i have to clean.

Vendor Response

Hey Bobbie, We appreciate you taking the time to leave us a review and provide your honest feedback. If you're looking for Unlimited Calling and Texting with No Ads and a Reserved Number, we recently released TextFree Plus. I welcome you to check it out within the app - just tap "TextFree Plus" in your Settings - if you're interested in learning more. Thanks again! P.S. Since you were kind enough to provide your review, we would be happy to provide you with some free minutes :) Reach out to us at Support@pinger.com and we'll help you from there!

Replied August 2020

Karen

Health, Wellness and Fitness, 2-10 employees

Used weekly for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

3

EASE OF USE

5

VALUE FOR MONEY

5

FUNCTIONALITY

3

Reviewed July 2023

Text free as an easy option to start business texting

Great!

PROS

we started at the free level. It was super easy to start and helped front office staff have to answer less calls.

CONS

I did not see an automatic integration - that being said I did not pay for any upgrades so it may be there

OLIVIA

Marketing and Advertising, 1 employee

Used less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

FUNCTIONALITY

5

Reviewed April 2021

Handy

Pretty good overall experience. An app that works as expected. Enough to get the basics done.

PROS

It comes in handy when I'm in areas without reception and need to contact a client.

CONS

Sometimes glitchy and the app crashes but it's an easy fix and hasn't happened since reinstalling

Vendor Response

Hey Olivia, Thanks for sharing! We're happy to hear that you're able to rely on TextFree when you need it most. Please feel free to reach out directly to support@pinger.com if you ever need assistance and we'll be here to help you out. Take care!

Replied May 2021

Johnny

Warehousing, 10,000+ employees

Used weekly for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2023

Free texting without hassle

PROS

I like that u can text free without any hassle or interruptions

CONS

I honestly don’t have any complaints only compliments

Shannon

Education Management, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

2

EASE OF USE

3

FUNCTIONALITY

2

Reviewed October 2022

Not Reliable

I will no longer be using TextFree. If the messages are not sending, its pointless to use.

PROS

I like that this software is free. No better price then that!

CONS

When using mass messaging, it shows everyone's number and everyone gets the replies. Not reliable, messages don't always send.

Reasons for switching to TextFree

Price Increase. No longer free

Tasha

E-Learning, 1 employee

Used monthly for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed November 2022

Sms texting

PROS

Great for students and adults alike. Easy to use and makes it easy for you to keep in contact with people you don't really want to have personal phone number or students to communicate for projects.

CONS

Nothing worth mentioning, all and all works exactly as it should.

Showing 1 - 25 of 29 Reviews