All TextFree Reviews
1-25 of 29 Reviews
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Sarah
Market Research, 1 employee
Used unspecified
OVERALL RATING:
4
Reviewed September 2023
Text Free That’s Me.
Angel
Verified reviewer
Facilities Services, 1 employee
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2020
Textfree
Overall it's cool to use you get a free local number to reach out
PROSIf I cant afford to pay my phone bill that month. That I have an option to use this app and call and text anyone for free
CONSThat you have to play games or watch videos just to get credit once you run out of free minutes. I dont always have time
Vendor Response
Thank you so much for taking some time to share your feedback with us, Angel! We're very happy to hear that you feel that you are able to rely on us when times get tough, and we will continue to be there when you need us. If you'd like to contact our support department at support@pinger.com, we would be happy to provide you with some free calling minutes for your time and effort :) Thanks again!
Replied June 2020
Sarah
Arts and Crafts, 1 employee
Used monthly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
3
Reviewed May 2023
Text ME on TextFree!
One of my most favorite features is simply the sign-in process because once I create my account I can officially use that log in information to use on pretty much every single one of my devices. It's definitely less stress trying to find numbers and zero hassle with trying to find contacts that I use for TextFree itself; just give the app access to what it needs to fully operate and VOILA!
CONSThe ads are NO JOKE; I feel like it creates a bit of a buffer when trying to open and close TextFree and while texting and receiving texts.
Reason for choosing TextFree
It's "new" as far as I'm concerned.
Reasons for switching to TextFree
I had to pay for this app after 7 days; while still having to view ads in order to use the service plus getting occasional suggestions for survey's as to the quality of the service. I wouldn't mind doing the any of the above IF the service was FREE in exchange for all of our (the customer's) efforts.
Matthew
Information Technology and Services, 1,001-5,000 employees
Used daily for less than 2 years
OVERALL RATING:
1
EASE OF USE
1
VALUE FOR MONEY
1
CUSTOMER SUPPORT
1
FUNCTIONALITY
1
Reviewed November 2023
No support & Big Unresolved Bug in App
TextFree App keeps, during calls forcing the speakerphone on and I have been trying to reach out to them for a year now and they never respond. I tried all the trouble shooting possible on my end and nothing works. I can lay my phone on the table with out even touching it and the speaker phone turns on and off causing my ears to burst with pain. Contacting Samsung next but I really think it has to do with the developer of the app and maybe google....
PROSMakes calls just fine but sometimes I do not hear it ring on incoming calls.
CONSMy TextFree App keeps, during calls forcing the speakerphone on and I have been trying to reach out to them for a year now and they never respond. I tried all the trouble shooting possible on my end and nothing works. I can lay my phone on the table with out even touching it and the speaker phone turns on and off causing my ears to burst with pain. Contacting Samsung next but I really think it has to do with the developer of the app and maybe google....
Ikiera
Transportation/Trucking/Railroad, 5,001-10,000 employees
Used monthly for less than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
FUNCTIONALITY
5
Reviewed January 2024
My TextFree Experience
I love using this app, if my phone ever is cut off, I always use this software as a backup number just in case, it’s free & easy to use, very beginner friendly, you can’t go wrong with it honestly
PROSI love how it’s a free mobile number to use at any time, the minutes are cheap to purchase or they might let you watch free ads for free minutes
CONSI don’t like how the number expires from inactivity, if it were a lifetime number I can keep then it’d be perfect but you still get a free mobile number which is still a plus
Ginger
Automotive, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2021
TEXT FREE APP
I LOVE IT. IT IS HELPFUL IN MANY WAYS. IF YOU CAN'T AFFORD YOUR CELL BILL FOR THE MONTH IT ALLOWS YOU TO STILL COMMUNICATE WITH YOUR FRIENDS AND FAMILY WHEN NEEDED. IF YOUR BOYFRIEND TURNS PHONE OFF BECAUSE OF JEALOUSY PROBLEMS, AND IT JUST HELPS IF YOU NEED TO TEXT IN DISCUISE.
PROSWELL I LOVE THIS APP SO MUCH WHEN MY BOYFRIEND WOULD GET INTO MY PHONE SERVICE AND TURN MY CELL PHONE OFF AND HE WOULD NOT TURN IT BACK ON. WELL HE DID NOT KNOW I HAD TEXT FREE AND STILL WAS ABLE TO GET AHOLD OF EVERYONE I NEEDED TO TALK TO,
CONSWELL THE QUALITY OF AN ACTUAL VOICE CALL IS NOT SO GOOD ON THIS APP. AND YOU HAVE TO PLAY GAMES AND DOWNLOAD OTHER THINGS THAT ALLOW THIRD PARTY COMPANIES ON YOUR EMAIL AND PHONE.
Reason for choosing TextFree
I DID NOT CHOOSE TEXT FREE OVER ANYTHING ELSE I USE IT FOR WHEN I AM IN NEED OF ANOTHER WAY TO TEXT OR USE MY PHONE.
Vendor Response
Thank you for taking the time to leave such a detailed review, Ginger! Please feel free to reach out to us at support@pinger.com if you need help with anything at all.
Replied July 2021
Gabriela
Mental Health Care, 1,001-5,000 employees
Used less than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
FUNCTIONALITY
4
Reviewed May 2021
Super easy
I enjoy using it to connect with others. It’s quick and easy to send a text message or make a call to solve a problem.
PROSThis is the easiest product/app to use. You can call or text and get your own number. The quality of the calls is okay and could be better. Texting and everything else is excellent! You can set up notifications as well.
CONSOne thing I would change is the call/audio quality. It can use some improvement. It’s hard to complain when it’s a free app. After your allowed time then you have to pay for minutes.
Vendor Response
We really appreciate your honest and thoughtful review, Gabriela! If you're having call quality issues, our Support Team is happy to help. Just send an email to support@pinger.com and they'll be able to assist you further. Thanks again!
Replied May 2021
DElinda
Computer Networking, 1 employee
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed September 2022
Textfree
Good
PROSIt's free and easy to use. It loads easily and efficiently
CONSIt's a little slow and takes a second or two to refreash
Kayla
Verified reviewer
Food & Beverages, 10,000+ employees
Used weekly for more than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed September 2022
Text free review
It's been a pretty good experience never had any problems out of it.
PROSIt's free and you can choose your number and change it whenever you want and you can set it to your own preferences.
CONSYou can't get verification codes without paying for it.
Reason for choosing TextFree
It had better resources.
Daniel
Financial Services, 1,001-5,000 employees
Used weekly for less than 6 months
OVERALL RATING:
4
EASE OF USE
4
FUNCTIONALITY
4
Reviewed October 2020
Virtual Texting App
Overall, I think Text Free is a good tool for what it does. They do promise free peer-to-peer texting, however, this can be accomplished by any number of apps today. In the end, not of much use to me.
PROSI like how this app will allow you to choose a phone number, and have a virtual account for phone calls and text. It works well for sending an receiving of messages and is free for peer-to-peer texts with and initial limit of 60 talk minutes. The interface is relatively simple.
CONSThe interface seems to have a somewhat "cheap" feel to it. Not a lot of colors and has large ads all over. To remove the ads, you'll need to pay the $4.99 per month. Also, the free version does not allow verification texts. This was a big let down as it was the main reason I became a user.
Vendor Response
Hey Daniel, Thank you for sharing your feedback. Please feel free to reach out to support@pinger.com if you need help with anything!
Replied October 2020
Willo
Consumer Goods, 11-50 employees
Used weekly for less than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
2
CUSTOMER SUPPORT
4
FUNCTIONALITY
3
Reviewed February 2023
Text for free with TextFree!
I love how it is straight to the point as soon as you download the app.
CONSI don't like the ads that place all the time.
Yides
Real Estate, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed December 2022
Very Satisfied User
Been using it for a long time and really great!!!!
PROSYou can use this as a text number. You can text anyone while you are on your google page which makes it easier
CONSwe didn't have any difficulties using it. They deactivate your account if you don't use your number for 30 days, so make sure you use it(:
mina
Real Estate, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed December 2022
great software
really great experience. just make sure to use it at least once in 30 days so your number isn't cancelled
PROSYou can keep your contacts organized and it really is easy to use. Would recommend using it. Try it!
CONSIt's great to have an online texting option. When you are working on a computer this is really convenient
Kerri
Real Estate, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed December 2022
Very Satisfied User
really great all around. we would recommend using this.
PROSwe really have a good experience using the text free option. it's like a text number on your google page which is really convenient
CONSwe have been using it for a long time now and we have no complaints. it's really easy to use and great!
Amanda
Design, 1 employee
Used less than 2 years
OVERALL RATING:
3
EASE OF USE
3
VALUE FOR MONEY
3
CUSTOMER SUPPORT
1
FUNCTIONALITY
1
Reviewed June 2021
Text Free
This was a useful software experience, until it went unused, and I lost the number.
PROSI like that it is free text messaging software, and that it lets me create a personal phone number (unlike web based texting that does not let you keep a number). I sometimes used this number to mask my personal phone number, for security reasons.
CONSWhen I stopped using it for a month or so, I lost the number.
Vendor Response
Thank you for sharing your experience, Amanda! TextFree numbers are reclaimed if they go unused for more than 30 days. However, you can always choose a new number or contact us at support@pinger.com to see if we can help you get your old number back. Thanks again!
Replied July 2021
David
Retail, 2-10 employees
OVERALL RATING:
1
EASE OF USE
1
VALUE FOR MONEY
1
CUSTOMER SUPPORT
1
FUNCTIONALITY
1
Reviewed July 2023
TextFree is a scam
My impression it's a scam.
PROSSeemed like a great service and the concept of a text number to use for business marketing is appealing.
CONSAs soon as I installed TextFree demanded a recurring payment of $9.99 per month. That contradicts the marketing presentation of this product. I would have considered a subscription if the product were useful and reliable, but the claim of free service and lack of any kind of free trial to use the product is a huge turn-off. Uninstalled.
LG
Writing and Editing, 1 employee
Used more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
FUNCTIONALITY
5
Reviewed May 2021
It’s free and is useful in a pinch
It was useful when we are deciding what local cell company to switch to after moving to a new state.
PROSIt does not cost anything at all to use.
CONSNot really a downside; it is either very useful or redundant depending on the situation.
Reasons for switching to TextFree
Moved to a different state.
Vendor Response
Thanks for your feedback, LG! We're glad to hear that you were able to reply on TextFree during your transition. Feel free to reach out to support@pinger.com if you ever need help using the app!
Replied May 2021
Tracy
Real Estate, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed December 2022
Very Satisfied User
Overall, this is really a great online text option.
PROSTextfree is a free online texting option. You can save your contacts, and send group messages. It's really great
CONSSometimes you have to send a message to view the earlier messages, if your previous message was sent a few weeks before.
Yoedith
Hospital & Health Care, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2021
Great
Amazing thank you
PROSBeing able to text people without giving out my number
CONSNothing happy with everything they offer
Vendor Response
Thank you so much for taking the time to share your experience, Yoedith. Feel free to reach out if you ever need assistance!
Replied February 2021
Bobbie
Consumer Services, 1 employee
Used less than 6 months
OVERALL RATING:
1
EASE OF USE
3
VALUE FOR MONEY
3
CUSTOMER SUPPORT
1
FUNCTIONALITY
1
Reviewed August 2020
Earn Call Credits, but first - this ad?
Scale of 0 to 10, i'd say a 6, the earning credits was a major knock down for me & then ads.
PROSFree to download. Any app that helps keep my phone from going crazy all hours of the night, im able to just mute one all and go with my day. Helps me keep my 9 to 5 and my vida loca apart.
CONSI dislike the fact i have to earn credits in order to make calls. That was a BIG thing for me. In my field, i don't have the extra time to earn points i have to clean.
Vendor Response
Hey Bobbie, We appreciate you taking the time to leave us a review and provide your honest feedback. If you're looking for Unlimited Calling and Texting with No Ads and a Reserved Number, we recently released TextFree Plus. I welcome you to check it out within the app - just tap "TextFree Plus" in your Settings - if you're interested in learning more. Thanks again! P.S. Since you were kind enough to provide your review, we would be happy to provide you with some free minutes :) Reach out to us at Support@pinger.com and we'll help you from there!
Replied August 2020
Karen
Health, Wellness and Fitness, 2-10 employees
Used weekly for less than 12 months
OVERALL RATING:
3
EASE OF USE
5
VALUE FOR MONEY
5
FUNCTIONALITY
3
Reviewed July 2023
Text free as an easy option to start business texting
Great!
PROSwe started at the free level. It was super easy to start and helped front office staff have to answer less calls.
CONSI did not see an automatic integration - that being said I did not pay for any upgrades so it may be there
OLIVIA
Marketing and Advertising, 1 employee
Used less than 12 months
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed April 2021
Handy
Pretty good overall experience. An app that works as expected. Enough to get the basics done.
PROSIt comes in handy when I'm in areas without reception and need to contact a client.
CONSSometimes glitchy and the app crashes but it's an easy fix and hasn't happened since reinstalling
Vendor Response
Hey Olivia, Thanks for sharing! We're happy to hear that you're able to rely on TextFree when you need it most. Please feel free to reach out directly to support@pinger.com if you ever need assistance and we'll be here to help you out. Take care!
Replied May 2021
Johnny
Warehousing, 10,000+ employees
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2023
Free texting without hassle
I like that u can text free without any hassle or interruptions
CONSI honestly don’t have any complaints only compliments
Shannon
Education Management, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
2
EASE OF USE
3
FUNCTIONALITY
2
Reviewed October 2022
Not Reliable
I will no longer be using TextFree. If the messages are not sending, its pointless to use.
PROSI like that this software is free. No better price then that!
CONSWhen using mass messaging, it shows everyone's number and everyone gets the replies. Not reliable, messages don't always send.
Reasons for switching to TextFree
Price Increase. No longer free
Tasha
E-Learning, 1 employee
Used monthly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2022
Sms texting
Great for students and adults alike. Easy to use and makes it easy for you to keep in contact with people you don't really want to have personal phone number or students to communicate for projects.
CONSNothing worth mentioning, all and all works exactly as it should.