--- title: "Webex Suite Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of Webex Suite. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Webex Suite is a good fit for you!" source_url: "https://www.softwareadvice.com/voip/webex-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Call Center Software](https://www.softwareadvice.com/call-center/) / [Webex Suite](https://www.softwareadvice.com/voip/webex-profile/) / Webex Suite Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/voip/webex-profile/) Reviews [Alternatives](https://www.softwareadvice.com/voip/webex-profile/alternatives/) # Webex Suite User Reviews ## Reviews summary - Overall rating: 4.4/5 - Total reviews: 7,410 ### Secondary ratings - Ease of use: 4.3/5 - Customer support: 4.2/5 - Value for money: 4.2/5 - Functionality: 4.3/5 ### Rating distribution - 5 stars: 4,022 reviews (54%) - 4 stars: 2,575 reviews (35%) - 3 stars: 680 reviews (9%) - 2 stars: 103 reviews (1%) - 1 star: 30 reviews (0%) ### Most mentioned pros - I liked that it offers a full set of collaboration tools in one place, including messaging, file sharing, and meeting scheduling, which makes teamwork more organized. - Participants are able to collaborate using the whiteboard, and can communicate through the chat feature as well as through the mic only or with the mic and video. - Your virtual assistant helps streamline meeting summaries, transcribing the most important information so you can focus more precisely on each meeting topic without having to type and getting lost in the subject. ### Most mentioned cons - the calendar integration was not up to snuff with competition- I would have to manually tie the schedule with my outlook. - Regarding phone calls, even if you have your computer on mute, WebEx calls will still ring out load. - Also, joining meetings from different links can be slow but Nothing major, but small things that get annoying if you are using it daily otherwise great ## Webex Suite customer reviews Showing reviews 1-25 of 7,410 (page 1). ### Ai-powered collaboration that keeps getting better - Overall rating: 4/5 - Reviewer: Edwin V. - Verified reviewer: Yes - Industry: Banking - Company size: 10000+ employees - Product usage: Used daily for more than 2 years - Reviewed: July 2026 - Review source details: This review was submitted organically. No incentive was offered Overall webex suite provides a polished and dependable collaboration experience for both remote and hybrid work. We see the platform continues to improve with new features while maintaining the strong security and reliability that enterprises expect. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 3/5 - Customer support: 2/5 - Functionality: 3/5 #### Pros Webex Suite has become a complete collaboration platform rather than just a video meeting application. The Ai features are especially for use valuable, like summarize our messages and Cisco AI Assistant for example. Which help save time after meeting. The audio and video quality are consistently reliable even with large meeting group. #### Cons The interface has improved over the years, but some advanced settings and administrative features can still feel overwhelming for new users. Certain AI and enterprise capabilities are only available in higher tier plans, so it is difficult for smaller organizations. #### Reasons for choosing Webex Suite Great fit for corporation to use this application --- ### The best software to launch online meetings - Overall rating: 5/5 - Reviewer: Joao Gabriel D. - Verified reviewer: Yes - Industry: Hospitality - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: March 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. The best software for online meetings. It is very ease to share online trainings, meetings and even classes for many people at the same time. The functions tools offered are also quite useful to deal to the success of the meetings. As in the company we have different locations, it is so useful and important to use the webex. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Very interesting software to launch online meetings, specially because the functions offered by Webex are very useful to keep the meeting effective. The software is also quite intuitive and easy to deal with. #### Cons Not problems or negative aspects so far. #### Reasons for switching to Webex Suite Webex is much effective to have online meetings and do the work much better than the other software. --- ### Good system for online calls - Overall rating: 5/5 - Reviewer: Samantha E. - Verified reviewer: Yes - Industry: Insurance - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: May 2026 - Review source details: This review was submitted organically. No incentive was offered Overall the experience I have had with webex is a good one and it much better than older systems for online calls #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 3/5 #### Pros The webex system is easy to log into and I hardly have any problems with connectivity or the quality of service #### Cons I dislike the way you have to go about setting up wireless headsets it is counterintuitive and challenging #### Reasons for switching to Webex Suite Wanted a web based system to have more accessibility --- ### Oh What A Tangled Web We Weave - Overall rating: 5/5 - Reviewer: Brian T. - Verified reviewer: Yes - Industry: E-Learning - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: June 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. As an educator, I have have used several different web conferencing and teaching tools. I place WebEx Suite at the top of these. I really missed it when I switched to a new school. My experience has been very positive overall with WebEx. #### Ratings breakdown - Ease of use: 5/5 - Functionality: 5/5 #### Pros I really enjoyed using WebEx in multiple ways. The WebEx Meetings tool is great to use for our online school. It is easy to navigate for both teachers and students allowing for great classroom experiences. The system is great to use for a simple 1:1 meeting, small/large group meeting, and of course for having classes synchronously allowing them to be recorded as well for asynchronous learning. Presenting slideshows and screensharing is done with ease. Participants are able to collaborate using the whiteboard, and can communicate through the chat feature as well as through the mic only or with the mic and video. The facilitator is able to set controls how they would like these tools to be used. The Cisco IP phone is also very nice. It has the standard features as any regular business landline phone that utilizes call hold, call transfer, and call forwarding as well as voicemail. There were more features than I needed or used for my position. The best part is that since it is an IP phone, all calls are recorded and stored so that they can be reviewed for customer service reasons or if there are problems. I am now at a school that uses Google Meet, which is far inferior to WebEx Meetings in many ways. I truly miss having a whiteboard for collaborating and classroom purposes in general. However, we do use the WebEx App for our phone system through our computers, so there is no need for additional hardware taking up space. This app is great for other reasons. First, it has a whiteboard feature in it that allows to use in my virtual classroom. Therefore, I can still accomplish many tasks that I used to due to this feature. Next, not only does this app have traditional landline business phone capabilities, it also offers a texting feature so that you can send and receive text like on a mobile phone or smartphone. You can also put the app on your mobile device if you like so you are not tied down to your computer. There is also a Vidcast allowing for video messaging and other features that we unfortunately, do not use at our organization. #### Cons WebEx was created for the business world, so use for education appears to be more of an afterthought. However, educators are creative and can adapt most tools for proper usage. It does seem that WebEx has heard these needs adapting and enhancing tools for everyone. The WebEx app has been a great tool, but it logs the user out of the texting feature multiple times throughout the day if not being used. The phone will work, but there is no text notification letting you know you have received a text due to being logged out. We did receive a message a few days back saying that this bug was being fixed and will no longer log us out. Regarding phone calls, even if you have your computer on mute, WebEx calls will still ring out load. You must put your set your quiet hours or other features separately from this. Therefore, you must have the habit of addressing the phone apart from your computer features. --- ### WebEx User - Overall rating: 4/5 - Reviewer: Jennifer P. - Verified reviewer: Yes - Industry: Insurance - Company size: 501-1000 employees - Product usage: Used weekly for more than 2 years - Reviewed: February 2025 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 4/5 - Value for money: 3/5 - Customer support: 4/5 - Functionality: 3/5 #### Pros I like that you can record videos and pause them to take screenshots, and the screenshots are clear. The other great feature is that you can call in on your cellphone if necessary. When you have listened partially to the recording and close it, it saves the time of when you last listened to the recording. #### Cons It does not transcribe the audio, and at times, listening to the recording does not help; you will have to listen several times to capture the information you need. Having multiple users on the call and with video causes disruptions to the recording and meeting. I have experienced the audio cutting out, screen freezing, or the screen not showing anything during a meeting, which interrupts our execution and prevents us from getting to our deliverables. The feature to share the file is through an MP, and it is not very easy to know how to save and share the meeting. #### Reasons for switching to Webex Suite The WebEx caused our meetings too many disruptions and inabilities for functionality, and it took more time to meet our deadline and goals. --- ### Great secured product - Overall rating: 5/5 - Reviewer: Mara F. - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: Self-Employed - Product usage: Used weekly for less than 2 years - Reviewed: June 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 3/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros Very high quality product with very good integrations capabilities and straightforward usage. Also very comfortable with the security of the product. #### Cons Probably the price for the AI option could be a bit more flexible different plans specially design for small businesses #### Reasons for choosing Webex Suite Still use both and I like them pretty much the same way --- ### Something everyone could use! - Overall rating: 5/5 - Reviewer: Bryson G. - Verified reviewer: Yes - Industry: Medical Practice - Company size: 10000+ employees - Product usage: Used weekly for less than 2 years - Reviewed: January 2025 - Review source details: This review was submitted organically. No incentive was offered Webex Suite is a great tool for smooth and easy collaboration throughout the hospital. Overall my experience with this system has been phenomenal. quick and seamless with design simple enough that anyone could used it. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros What I like the most about this software is the simplicity to connect with employees and workers across different platforms throughout our hospital. with meetings and messages at a click away, this service is perfect for any business to used for resources to connect. #### Cons I dislike nothing about this service. I personally see it as a better alternative than other services like zoom and Microsoft teams to used for collaborative work throughout the staff of any business. #### Reasons for switching to Webex Suite Switch of different companies that use zoom as there main communication source. --- ### Why Webex Suite Is The Best - Overall rating: 5/5 - Reviewer: Simone M. - Verified reviewer: Yes - Industry: Chemicals - Company size: 51-200 employees - Product usage: Used daily for less than 2 years - Reviewed: March 2025 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros First, Webex Suite is affordable and highly equipped. It makes conferencing and general communication and team collaboration easy. #### Cons All features of Webex Suite has delivered. No complaints. #### Reasons for switching to Webex Suite With Webex Suite, we have better features at a cost we can afford unlike most competitors. --- ### WebEx Suite: What's Not to Like! You Should Give it a Try! - Overall rating: 4/5 - Reviewer: Delores S. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 2-10 employees - Product usage: Used monthly for more than 2 years - Reviewed: November 2024 - Review source details: This review was submitted organically. No incentive was offered So far, I like Webex when I want to collaborate with other team members and share my workspace. Overall, I have Webex installed on my MacBook Pro. It is one of my goto virtual streaming platforms and I like it because I don't often have an connectivity issues. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 3/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros Webex is a video stream platform whereas I can hold virtual meetings. I like that it is we browser based and you can log into the application anywhere. It almost reminds me of Zoom but its 10x better. It has lots of options and tools you can use. I like the high-quality audio/video feature. You can collaborate with your team members and create virtual whiteboards, and you can split into breakout rooms. #### Cons What I like least about the Webex platform is that if you are not use to all the options and features in the portal. It can seem overwhelming at first, but like any new application there is always a learning curve. #### Reasons for switching to Webex Suite I made the switch from Goto Meeting because the cost and features are better in Webex. --- ### Webex suite review - Overall rating: 5/5 - Reviewer: Khaled K. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 2-10 employees - Product usage: Used weekly for less than 12 months - Reviewed: March 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros seamless integration of messaging, meetings, and calling, making collaboration smooth across different devices #### Cons it can be resource-intensive, sometimes causing lags or performance issues, especially on lower-end devices. #### Reasons for switching to Webex Suite stronger security features, better end-to-end encryption, and deeper enterprise integrations with tools like Microsoft 365 and Cisco hardware --- ### Detailed communication with my team - Overall rating: 5/5 - Reviewer: Steven M. - Verified reviewer: Yes - Industry: Management Consulting - Company size: 5001-10000 employees - Product usage: Used daily for less than 12 months - Reviewed: October 2025 - Review source details: This review was submitted organically. No incentive was offered I have the ability to communicate perfectly with my team in meetings or normal conversations, allowing me to work hybridly without any issues that affect my work. Good communication and collaboration make this platform fully equipped. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Your virtual assistant helps streamline meeting summaries, transcribing the most important information so you can focus more precisely on each meeting topic without having to type and getting lost in the subject. I think it's a well-structured collaboration tool where I can seamlessly develop my hybrid work in meetings, communication, and file sharing, all very securely. I liked it from the start because it's very easy to learn and I use it every day at work. Their support team is fast and efficient at troubleshooting issues; the plans are well worth the price. #### Cons Throughout my use of Webex Suite, I haven't had any issues that could affect my work. Occasionally, it's slow or the audio quality is inconsistent, but I understand it's due to the internet connection failing at the time. --- ### Solid External Meeting Hardware – But Limited by Integration - Overall rating: 4/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Facilities Services - Company size: 10000+ employees - Product usage: Used daily for more than 2 years - Reviewed: July 2025 - Review source details: This review was submitted organically. No incentive was offered Use Case: External vendor/client meetings via Webex hardware, routed through Chime for internal compatibility. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 3/5 #### Pros We use Webex hardware solely for external meetings, connected through Amazon Chime. The video and audio quality are generally stable and professional, which is critical for vendor-facing discussions. The hardware is robust, with intuitive controls for users unfamiliar with the system. #### Cons The Amazon Chime integration limits the native Webex software experience. We cannot leverage its full suite of collaborative features like whiteboarding or native scheduling. Configuration can be a bit complex during troubleshooting, especially with third-party connections. --- ### Great for large organizations - Overall rating: 4/5 - Reviewer: Nicholas B. - Verified reviewer: Yes - Industry: Insurance - Company size: 10000+ employees - Product usage: Used daily for more than 2 years - Reviewed: May 2026 - Review source details: This review was submitted organically. No incentive was offered Overall, webex did the job it needed to. there were some minor shortfalls, but nothing that inhibited its value too much. #### Ratings breakdown - Ease of use: 5/5 - Functionality: 4/5 #### Pros the chat features were the best piece of webex, along with video meeting capabilities. good archiving of historical conversations #### Cons the calendar integration was not up to snuff with competition- I would have to manually tie the schedule with my outlook. --- ### Good ole webex - Overall rating: 4/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Consumer Goods - Company size: 11-50 employees - Product usage: Used weekly for more than 2 years - Reviewed: February 2026 - Review source details: This review was submitted organically. No incentive was offered Good solid product. Trust method of quick communication. Very much utilized for a variety of communication needs #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Quick communication made simple.works well internally and externally. Easy function to learn. Navigating and search easy accessible #### Cons Glitchs sometimes but for the most part a solid product. Not too many complaints for web ex. I guess more AI capabilities --- ### A Great All-in-One Meeting Solution - Overall rating: 5/5 - Reviewer: Cosmin R. - Verified reviewer: Yes - Industry: Computer Networking - Company size: 10000+ employees - Product usage: Used daily for more than 2 years - Reviewed: November 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. My overall experience with Webex Suite has been excellent. It’s reliable, intuitive, and perfect for both small meetings and large online events. The audio and video quality are outstanding, and the collaboration tools make teamwork easy and efficient. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros What I like most about Webex Suite is how stable and secure it is during meetings. The connection rarely drops, and the sound/video quality is always clear. #### Cons Screen sharing can lag slightly on slower internet connections on my laptop and sometimes it glitches some windows --- ### Webex Suite is Sweet - Overall rating: 4/5 - Reviewer: Taya E. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: June 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 4/5 - Functionality: 4/5 #### Pros I really like the ease of communication access and the ability to be added to chat groups. I also really like that the message notification appears on my screen so I can easily see if there is something I need to attend to. #### Cons Sometimes it can be complex to navigate and I did have some technical issues, but nothing that wasn't easily solved by support. --- ### Webex Calling is an excellent product - Overall rating: 5/5 - Reviewer: Alejandra T. - Verified reviewer: Yes - Industry: Computer & Network Security - Company size: 201-500 employees - Product usage: Used daily for less than 2 years - Reviewed: May 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. The implementation is very easy, and the tools are awesome. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Easily interacts with many peripherals, allowing any call transfers to other devices, including interactive Monitors and cameras. #### Cons Coexist with Teams, but sometimes the overlapping is awkward. --- ### Excellent internal and external communication application in my company. - Overall rating: 5/5 - Reviewer: Milton A. - Verified reviewer: Yes - Industry: Real Estate - Company size: 11-50 employees - Product usage: Used daily for less than 12 months - Reviewed: June 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. The overall experience is very good, especially now after Covid, as all the company's teams are remote. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros I really like Webex because of the mobility it gives me to have my voice line on my computer and communicate internally with my team. #### Cons With my service provider, signing up for the service can be complicated. It's not a direct problem with Webex, but rather with my service provider. --- ### Expensive for a Reason! - Overall rating: 4/5 - Reviewer: Kay M. - Verified reviewer: Yes - Industry: Architecture & Planning - Company size: 11-50 employees - Product usage: Used monthly for more than 2 years - Reviewed: May 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Used Webex at a large company (international) and can say it definitely is worth the money to spend if you have got it - in terms of professionalism in communication, they are really up there. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Fantastically scalable for a larger company, still suitable for small companies. Great, swift system updates and customer support. User permissions are precise and specific. #### Cons Expensive! Pricey and occasionally takes time for the system to update when employees are removed. Occasionally have issues with screen sharing causing incredible lag. --- ### Works fine - Overall rating: 5/5 - Reviewer: Mohammed M. - Verified reviewer: Yes - Industry: Insurance - Company size: 10000+ employees - Product usage: Used daily for more than 2 years - Reviewed: April 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Functionality: 5/5 #### Pros It's a good alternative to zoom. I find it easier to run on lower end hardware, such as budget smartphones. #### Cons I honestly cannot think of anything. It worked fine for me as an end user. It never let me down nor did I find it missing any features. --- ### WebEx is a Great IT communication tool - Overall rating: 4/5 - Reviewer: Nneka O. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 10000+ employees - Product usage: Used daily for more than 2 years - Reviewed: January 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Despite the limitation of not being able to connect to a WebEx meeting with my phone, my overall experience with WebEx has been great.We #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros WebEx is an excellent communication suite for hosting meetings, making calls to coworkers, sharing screens and more. My favorite feature of WebEx is the WebEx chat function, the ability to record meetings, and capture attendance. #### Cons I do not like how I'm not able to connect to WebEx meetings via my phone (Google Pixel 8) when I ask WebEx to call me so I can connect. My phone is not able to recognize when I enter 1 on the key pad on my phone to connect. --- ### HIPAA Compliant Communication - Overall rating: 4/5 - Reviewer: Lauren F. - Verified reviewer: Yes - Industry: Education Management - Company size: 501-1000 employees - Product usage: Used daily for less than 6 months - Reviewed: April 2025 - Review source details: This review was submitted organically. No incentive was offered I feel webex is positive. I use it for my work. I can collaborate with my coworkers and trust that my communications will remain HIPAA compliant. #### Ratings breakdown - Ease of use: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I like the synching between phone and computer. I like that you are able to send messages, reactions, replies, ect, in a HIPAA compliant manner. #### Cons I wish there were computer notifications when the app was not open on my computer. I like that my phone gets a notification, but I cannot always use my phone at work. --- ### Webex for Sales - Overall rating: 5/5 - Reviewer: Joshua J. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 10000+ employees - Product usage: Used monthly for more than 2 years - Reviewed: June 2025 - Review source details: This review was submitted organically. No incentive was offered I've used Webex many times both for client facing and partner calls. It's helped me greatly as a consistent Sales tool in my career. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros Webex makes conference calls with clients and partners easy, consistent, and seamless. Very user friendly! #### Cons I'm very accustomed to using Microsoft Teams, so it took me a minute to adjust. But even that is highly subjective. --- ### Webex review - Overall rating: 3/5 - Reviewer: Nathaniel W. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 501-1000 employees - Product usage: Used daily for less than 12 months - Reviewed: May 2025 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 4/5 - Functionality: 3/5 #### Pros It integrates reasonably well into outlook and teams. And has meeting reminders #### Cons Feels extremely unintuitive compared to MS teams. Need better format and UI. --- ### Webex Suite Yesterday, Today & Tomorrow - Overall rating: 5/5 - Reviewer: Brenda D. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: January 2025 - Review source details: This review was submitted organically. No incentive was offered Overall it makes remote work seamless and allows collaboration to occur at anytime from any place. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros easy to use and navigate even for beginners or those who are not tech saavy. The built in meeting scheduler, the ability to record meetings, and usage of the app makes it super convenient to work in this hybrid world. #### Cons occasionally I have experienced audio issues either during a call or if I have previously been using another platform. ## More reviews [Next reviews](https://www.softwareadvice.com/voip/webex-profile/reviews/?page=2) --- Webex Suite Reviews, Pros and Cons - 2026 Software Advice