--- title: "Webex Suite Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of Webex Suite. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Webex Suite is a good fit for you!" source_url: "https://www.softwareadvice.com/voip/webex-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Call Center Software](https://www.softwareadvice.com/call-center/) / [Webex Suite](https://www.softwareadvice.com/voip/webex-profile/) / Webex Suite Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/voip/webex-profile/) Reviews [Alternatives](https://www.softwareadvice.com/voip/webex-profile/alternatives/) # Webex Suite User Reviews ## Reviews summary - Overall rating: 4.4/5 - Total reviews: 7,413 ### Secondary ratings - Ease of use: 4.3/5 - Customer support: 4.2/5 - Value for money: 4.2/5 - Functionality: 4.3/5 ### Rating distribution - 5 stars: 4,024 reviews (54%) - 4 stars: 2,576 reviews (35%) - 3 stars: 680 reviews (9%) - 2 stars: 103 reviews (1%) - 1 star: 30 reviews (0%) ### Most mentioned pros - I liked that it offers a full set of collaboration tools in one place, including messaging, file sharing, and meeting scheduling, which makes teamwork more organized. - Participants are able to collaborate using the whiteboard, and can communicate through the chat feature as well as through the mic only or with the mic and video. - Your virtual assistant helps streamline meeting summaries, transcribing the most important information so you can focus more precisely on each meeting topic without having to type and getting lost in the subject. ### Most mentioned cons - the calendar integration was not up to snuff with competition- I would have to manually tie the schedule with my outlook. - Regarding phone calls, even if you have your computer on mute, WebEx calls will still ring out load. - Also, joining meetings from different links can be slow but Nothing major, but small things that get annoying if you are using it daily otherwise great ## Webex Suite customer reviews Showing reviews 1-25 of 7,413 (page 1). ### Texting continues to be an issue - Overall rating: 2/5 - Reviewer: Eli C. - Verified reviewer: Yes - Industry: Legal Services - Company size: 11-50 employees - Product usage: Used weekly for more than 2 years - Reviewed: August 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 2/5 - Customer support: 3/5 - Functionality: 3/5 #### Pros clean basic interface with the capacity to personalize certain features. Its also easy to connect to your google contacts and calendar. #### Cons Their texting feature continues to be unreliable and frustrating-- I wish they would seamlessly integrate it with their phone feature and natively allow texting. --- ### Love Webex Chat - brings team together and it's FREE - Overall rating: 5/5 - Reviewer: Christina E. - Verified reviewer: Yes - Industry: Real Estate - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: June 2025 - Review source details: This review was submitted organically. No incentive was offered 100% GREAT!! Love it so much and love it's free for my chat tool. I hope they always keep it free because it helps small business soooo much! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It's cool and it's free! My team LOVES using it to communicate all day long and keep synced up between branches. We love the screenshare feature and the document attachements. #### Cons Nothing I can say here. It's enjoyed by all and very useful for comradery . I guess maybe not having push updates that can be forced for all users to read might be an improvement and document storage to share #### Reasons for choosing Webex Suite The other two apps were expensive and hard to use. I hate teams and slack compared to webex chat. --- ### Ai-powered collaboration that keeps getting better - Overall rating: 4/5 - Reviewer: Edwin V. - Verified reviewer: Yes - Industry: Banking - Company size: 10000+ employees - Product usage: Used daily for more than 2 years - Reviewed: July 2026 - Review source details: This review was submitted organically. No incentive was offered Overall webex suite provides a polished and dependable collaboration experience for both remote and hybrid work. We see the platform continues to improve with new features while maintaining the strong security and reliability that enterprises expect. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 3/5 - Customer support: 2/5 - Functionality: 3/5 #### Pros Webex Suite has become a complete collaboration platform rather than just a video meeting application. The Ai features are especially for use valuable, like summarize our messages and Cisco AI Assistant for example. Which help save time after meeting. The audio and video quality are consistently reliable even with large meeting group. #### Cons The interface has improved over the years, but some advanced settings and administrative features can still feel overwhelming for new users. Certain AI and enterprise capabilities are only available in higher tier plans, so it is difficult for smaller organizations. #### Reasons for choosing Webex Suite Great fit for corporation to use this application --- ### Oh What A Tangled Web We Weave - Overall rating: 5/5 - Reviewer: Brian T. - Verified reviewer: Yes - Industry: E-Learning - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: June 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. As an educator, I have have used several different web conferencing and teaching tools. I place WebEx Suite at the top of these. I really missed it when I switched to a new school. My experience has been very positive overall with WebEx. #### Ratings breakdown - Ease of use: 5/5 - Functionality: 5/5 #### Pros I really enjoyed using WebEx in multiple ways. The WebEx Meetings tool is great to use for our online school. It is easy to navigate for both teachers and students allowing for great classroom experiences. The system is great to use for a simple 1:1 meeting, small/large group meeting, and of course for having classes synchronously allowing them to be recorded as well for asynchronous learning. Presenting slideshows and screensharing is done with ease. Participants are able to collaborate using the whiteboard, and can communicate through the chat feature as well as through the mic only or with the mic and video. The facilitator is able to set controls how they would like these tools to be used. The Cisco IP phone is also very nice. It has the standard features as any regular business landline phone that utilizes call hold, call transfer, and call forwarding as well as voicemail. There were more features than I needed or used for my position. The best part is that since it is an IP phone, all calls are recorded and stored so that they can be reviewed for customer service reasons or if there are problems. I am now at a school that uses Google Meet, which is far inferior to WebEx Meetings in many ways. I truly miss having a whiteboard for collaborating and classroom purposes in general. However, we do use the WebEx App for our phone system through our computers, so there is no need for additional hardware taking up space. This app is great for other reasons. First, it has a whiteboard feature in it that allows to use in my virtual classroom. Therefore, I can still accomplish many tasks that I used to due to this feature. Next, not only does this app have traditional landline business phone capabilities, it also offers a texting feature so that you can send and receive text like on a mobile phone or smartphone. You can also put the app on your mobile device if you like so you are not tied down to your computer. There is also a Vidcast allowing for video messaging and other features that we unfortunately, do not use at our organization. #### Cons WebEx was created for the business world, so use for education appears to be more of an afterthought. However, educators are creative and can adapt most tools for proper usage. It does seem that WebEx has heard these needs adapting and enhancing tools for everyone. The WebEx app has been a great tool, but it logs the user out of the texting feature multiple times throughout the day if not being used. The phone will work, but there is no text notification letting you know you have received a text due to being logged out. We did receive a message a few days back saying that this bug was being fixed and will no longer log us out. Regarding phone calls, even if you have your computer on mute, WebEx calls will still ring out load. You must put your set your quiet hours or other features separately from this. Therefore, you must have the habit of addressing the phone apart from your computer features. --- ### Webex Suite - Overall rating: 5/5 - Reviewer: Bien C. - Verified reviewer: Yes - Industry: Food Production - Company size: 10000+ employees - Product usage: Used daily for less than 2 years - Reviewed: February 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. My overall experience with Webex Suite has been quite positive. It's a powerful and comprehensive collaboration tool that brings together various features to enhance productivity and communication. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros High-quality audio and video, along with AI-powered experiences, make meetings more productive and engaging. #### Cons The wide range of features can sometimes feel overwhelming for new users. #### Reasons for switching to Webex Suite Company decision due to hardware requirements and certified devices. --- ### The best software to launch online meetings - Overall rating: 5/5 - Reviewer: Joao Gabriel D. - Verified reviewer: Yes - Industry: Hospitality - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: March 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. The best software for online meetings. It is very ease to share online trainings, meetings and even classes for many people at the same time. The functions tools offered are also quite useful to deal to the success of the meetings. As in the company we have different locations, it is so useful and important to use the webex. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Very interesting software to launch online meetings, specially because the functions offered by Webex are very useful to keep the meeting effective. The software is also quite intuitive and easy to deal with. #### Cons Not problems or negative aspects so far. #### Reasons for switching to Webex Suite Webex is much effective to have online meetings and do the work much better than the other software. --- ### Great secured product - Overall rating: 5/5 - Reviewer: Mara F. - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: Self-Employed - Product usage: Used weekly for less than 2 years - Reviewed: June 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 3/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros Very high quality product with very good integrations capabilities and straightforward usage. Also very comfortable with the security of the product. #### Cons Probably the price for the AI option could be a bit more flexible different plans specially design for small businesses #### Reasons for choosing Webex Suite Still use both and I like them pretty much the same way --- ### WebEx User - Overall rating: 4/5 - Reviewer: Jennifer P. - Verified reviewer: Yes - Industry: Insurance - Company size: 501-1000 employees - Product usage: Used weekly for more than 2 years - Reviewed: February 2025 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 4/5 - Value for money: 3/5 - Customer support: 4/5 - Functionality: 3/5 #### Pros I like that you can record videos and pause them to take screenshots, and the screenshots are clear. The other great feature is that you can call in on your cellphone if necessary. When you have listened partially to the recording and close it, it saves the time of when you last listened to the recording. #### Cons It does not transcribe the audio, and at times, listening to the recording does not help; you will have to listen several times to capture the information you need. Having multiple users on the call and with video causes disruptions to the recording and meeting. I have experienced the audio cutting out, screen freezing, or the screen not showing anything during a meeting, which interrupts our execution and prevents us from getting to our deliverables. The feature to share the file is through an MP, and it is not very easy to know how to save and share the meeting. #### Reasons for switching to Webex Suite The WebEx caused our meetings too many disruptions and inabilities for functionality, and it took more time to meet our deadline and goals. --- ### Why Webex Suite Is The Best - Overall rating: 5/5 - Reviewer: Simone M. - Verified reviewer: Yes - Industry: Chemicals - Company size: 51-200 employees - Product usage: Used daily for less than 2 years - Reviewed: March 2025 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros First, Webex Suite is affordable and highly equipped. It makes conferencing and general communication and team collaboration easy. #### Cons All features of Webex Suite has delivered. No complaints. #### Reasons for switching to Webex Suite With Webex Suite, we have better features at a cost we can afford unlike most competitors. --- ### Cisco Webex - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Telecommunications - Company size: 10000+ employees - Product usage: Used daily for more than 2 years - Reviewed: December 2024 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Functionality: 5/5 #### Pros I like that I can record the meetings, step away, and have virtual backgrounds. #### Cons I do not like that it can sometimes take a lot of bandwidth which causes my computer to run slower than normal #### Reasons for switching to Webex Suite There was less issues, we had used it before and it cost less. --- ### Detailed communication with my team - Overall rating: 5/5 - Reviewer: Steven M. - Verified reviewer: Yes - Industry: Management Consulting - Company size: 5001-10000 employees - Product usage: Used daily for less than 12 months - Reviewed: October 2025 - Review source details: This review was submitted organically. No incentive was offered I have the ability to communicate perfectly with my team in meetings or normal conversations, allowing me to work hybridly without any issues that affect my work. Good communication and collaboration make this platform fully equipped. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Your virtual assistant helps streamline meeting summaries, transcribing the most important information so you can focus more precisely on each meeting topic without having to type and getting lost in the subject. I think it's a well-structured collaboration tool where I can seamlessly develop my hybrid work in meetings, communication, and file sharing, all very securely. I liked it from the start because it's very easy to learn and I use it every day at work. Their support team is fast and efficient at troubleshooting issues; the plans are well worth the price. #### Cons Throughout my use of Webex Suite, I haven't had any issues that could affect my work. Occasionally, it's slow or the audio quality is inconsistent, but I understand it's due to the internet connection failing at the time. --- ### Webex Suite - Privacy and security is strong. - Overall rating: 5/5 - Reviewer: Yatra P. - Verified reviewer: Yes - Industry: Retail - Company size: 10000+ employees - Product usage: Used weekly for less than 12 months - Reviewed: February 2026 - Review source details: This review was submitted organically. No incentive was offered Overall, i think Webex Suite is a great app which can be used by anyone as it is easy to use. It is worth for the price i pay and i will keep using it. Navigation and searching through this app is fast and smooth. Audio and video quality is very well. I highly recommend Webex Suite to people who takes privacy and security seriously. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Webex Suite is a good app which offers wide range of features. But the best thing about Webex Suite is definitely it's video and audio quality. It has really strong security and privacy features which i always look out in apps. Webex Suite has everything that one search for like meetings, chat, and callings. Webex Suite can be used for professional as well as academically. #### Cons There are few bugs and issues here and there but it can be fixed by contacting customer support. Everything in Webex suite works good thus not much complaining. --- ### Great for large organizations - Overall rating: 4/5 - Reviewer: Nicholas B. - Verified reviewer: Yes - Industry: Insurance - Company size: 10000+ employees - Product usage: Used daily for more than 2 years - Reviewed: May 2026 - Review source details: This review was submitted organically. No incentive was offered Overall, webex did the job it needed to. there were some minor shortfalls, but nothing that inhibited its value too much. #### Ratings breakdown - Ease of use: 5/5 - Functionality: 4/5 #### Pros the chat features were the best piece of webex, along with video meeting capabilities. good archiving of historical conversations #### Cons the calendar integration was not up to snuff with competition- I would have to manually tie the schedule with my outlook. --- ### One of the best communication platforms. - Overall rating: 4/5 - Reviewer: Tyler L. - Verified reviewer: Yes - Industry: Telecommunications - Company size: 10000+ employees - Product usage: Used daily for more than 2 years - Reviewed: September 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Webex suite is one of my favorite tools. The use of polling and white boarding makes for a very effective brainstorming session enabling easy noting of ideas for future implementation. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros Quick and easy access to create team chats, meetings, and gross department collaboration. During extensive use we had zero issues with bugs or glitches. Support for user background during meetings enabled a fun environment during COVID. Overall one of the most solid products I have used. #### Cons The only issue I personally had with this product was being able to connect to users outside of our organization who also utilized the platform. As someone who connected with other companies to collaborate transfer of clients this would have been extremely helpful. --- ### Business Phone platform - Overall rating: 5/5 - Reviewer: Regina C. - Verified reviewer: Yes - Industry: Financial Services - Company size: 5001-10000 employees - Product usage: Used daily for more than 2 years - Reviewed: July 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. My experience is great. I am able to sign in daily so that my attendance is recorded. It also provides data on how many employees are signed in and the number of phone calls taken. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros My employer uses it to provide phone service to its employees. I have my own personal business phone number and extension. #### Cons It times out or loses connection often. Not sure if it’s due to one’s Internet connection or if it’s the actual platform . --- ### Ease of use - Overall rating: 5/5 - Reviewer: Oluwatobi B. - Verified reviewer: Yes - Industry: Education Management - Company size: 501-1000 employees - Product usage: Used weekly for less than 12 months - Reviewed: January 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall, my experience with Webex has been good. The use of comprehensive tools and the presence of good quality video and audio has made meetings pleasant. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros I like the fact that Webex is easy to use and navigate. It has a high quality of audio as well as video. I was also able to set up re-occurring meetings on Webex and get reminders about 15minutes before time which makes meeting worry free. The features are also very interesting and it makes team work easier. #### Cons Sometimes, there can be occasional lagging and freezing during meetings. On few occasions, I have also experienced some technical glitches. --- ### Solid enough - Overall rating: 5/5 - Reviewer: Luke H. - Verified reviewer: Yes - Industry: Banking - Company size: 10000+ employees - Product usage: Used weekly for less than 2 years - Reviewed: November 2025 - Review source details: This review was submitted organically. No incentive was offered Overall, I find Webex holds up fine for the standard meetings, long calls, team check-ins where you just want the video and sound to behave. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros Sound stays clear, whatever when the connection’s not the best. Screen share runs smooth, and bits like reactions or breakout rooms help break up long calls a bit. #### Cons The look’s a bit tired though. Menus take hunting round, setting up feels clunky. Could do with a bit of fresh air in how it all works. --- ### Excellent internal and external communication application in my company. - Overall rating: 5/5 - Reviewer: Milton A. - Verified reviewer: Yes - Industry: Real Estate - Company size: 11-50 employees - Product usage: Used daily for less than 12 months - Reviewed: June 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. The overall experience is very good, especially now after Covid, as all the company's teams are remote. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros I really like Webex because of the mobility it gives me to have my voice line on my computer and communicate internally with my team. #### Cons With my service provider, signing up for the service can be complicated. It's not a direct problem with Webex, but rather with my service provider. --- ### Expensive for a Reason! - Overall rating: 4/5 - Reviewer: Kay M. - Verified reviewer: Yes - Industry: Architecture & Planning - Company size: 11-50 employees - Product usage: Used monthly for more than 2 years - Reviewed: May 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Used Webex at a large company (international) and can say it definitely is worth the money to spend if you have got it - in terms of professionalism in communication, they are really up there. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Fantastically scalable for a larger company, still suitable for small companies. Great, swift system updates and customer support. User permissions are precise and specific. #### Cons Expensive! Pricey and occasionally takes time for the system to update when employees are removed. Occasionally have issues with screen sharing causing incredible lag. --- ### Webex is an amazing platform for calls, meetings, and webinars. - Overall rating: 5/5 - Reviewer: Jean Pierre N. - Verified reviewer: Yes - Industry: Higher Education - Company size: 501-1000 employees - Product usage: Used monthly for less than 2 years - Reviewed: January 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Amazing platform for calls, meetings, and webinars. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I find it a robust and user-friendly platform for communication with a small or large audience. It also has strong security and high-quality video/audio. #### Cons Its interface can be intimidating, particularly to novices, and it is expensive for small institutions compared to other similar platforms. --- ### Powerful All‑in‑One Tool - Overall rating: 5/5 - Reviewer: Nava A. - Verified reviewer: Yes - Industry: Commercial Real Estate - Company size: 11-50 employees - Product usage: Used weekly for less than 12 months - Reviewed: September 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 3/5 - Functionality: 5/5 #### Pros Excellent tools for hybrid meeting environments: strong video & audio quality, noise suppression, background features, etc. Good for working around distractions common in shared spaces. #### Cons It can feel heavy or bloated: lots of features means more to configure; can be overwhelming especially for occasional users or non‑techy folks --- ### Great app for communicating with your team - Overall rating: 5/5 - Reviewer: Alejandro M. - Verified reviewer: Yes - Industry: Security and Investigations - Company size: Self-Employed - Product usage: Used weekly for free trial - Reviewed: November 2025 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Very good enviroment for communicating with your partners, buyers and suppliers. I love how fast you can create large meeting and have them schedulized and under control #### Cons I dont like very much the desing of the user interface, it looks a little bit ugly, but it is just a personal opinion --- ### WebEx is a Great IT communication tool - Overall rating: 4/5 - Reviewer: Nneka O. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 10000+ employees - Product usage: Used daily for more than 2 years - Reviewed: January 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Despite the limitation of not being able to connect to a WebEx meeting with my phone, my overall experience with WebEx has been great.We #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros WebEx is an excellent communication suite for hosting meetings, making calls to coworkers, sharing screens and more. My favorite feature of WebEx is the WebEx chat function, the ability to record meetings, and capture attendance. #### Cons I do not like how I'm not able to connect to WebEx meetings via my phone (Google Pixel 8) when I ask WebEx to call me so I can connect. My phone is not able to recognize when I enter 1 on the key pad on my phone to connect. --- ### WEBEX EXPERIENCE - Overall rating: 4/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: E-Learning - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: January 2025 - Review source details: This review was submitted organically. No incentive was offered It was a useful tool. I used it for virtual class during my fall semester. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 3/5 - Customer support: 3/5 - Functionality: 5/5 #### Pros The screen sharing aspect that allows you to show the others in the meeting what you see on your own screen. #### Cons The waiting tocbe let into the meeting. Sometimes you can't tell if they know you're there or not. --- ### Usable but no as good as Teams or other market leaders - Overall rating: 2/5 - Reviewer: Daniel T. - Verified reviewer: Yes - Industry: Automotive - Company size: 51-200 employees - Product usage: Used weekly for less than 12 months - Reviewed: March 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I was forced to use this as this was the prefered method of one of our customers. I was not impressed and moved away as fast as I could. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 2/5 - Customer support: 2/5 - Functionality: 2/5 #### Pros I like that it could be used through the broswer aswell as the app. Good call quality #### Cons Functionality not as good as good as other market leaders and lacks the intergration of products like MS teams and zoom ## More reviews [Next reviews](https://www.softwareadvice.com/voip/webex-profile/reviews/?page=2) --- Webex Suite Reviews, Pros and Cons - 2026 Software Advice