All CondoVoter Reviews
1-25 of 25 Reviews
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Diane
Construction, 11-50 employees
Used monthly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2024
CondoVoter's biggest fan
Easy to use. Staff is wonderful whether its pre-meeting working with the administrators or at the meeting working with the moderator.
PROSIt is so easy and takes a lot of the stress off of getting out meeting packages. CV send out the pre-notice and meeting packages. They keep attendance, track voting and make all the major headaches that we had with in-person meetings melt away.
CONSWe hold several AGMs within a short time period. The meetings are spread out over several weeks. Because of scheduling, we have not always worked with the same moderator. Although we have a favourite now (shout out to [sensitive content hidden] ), and CV has been accommodating and scheduled her for our meetings. Thank you so much!
Reason for choosing CondoVoter
The presentation of the proposal. CV provided the features were were looking for.
Richard
Management Consulting, 11-50 employees
Used monthly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2023
Condo Voter Exceptional Value
Condo Voter are professional and very patient in dealing with our often mistakes.
PROSThey are incredibly easy to deal with and promptly correct any mistakes forwarded to them by the Property Managers.
CONSIt used to be finding the page for uploading the documents but I now just bookmark the page and it comes back immediately.
Reason for choosing CondoVoter
Ease of use and their response times to correct mistakes.
Reasons for switching to CondoVoter
GetQuorum was very complicated and we have to provide them the documents to upload instead of leaving it with the Property Management.
David
Construction, 51-200 employees
Used monthly for less than 2 years
OVERALL RATING:
4
EASE OF USE
3
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
3
Reviewed September 2023
Review
great
PROSI liked the smooth process of everything for my AGM
CONSnothing there was nothing that i didnt like
maria
Management Consulting, 11-50 employees
Used monthly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2024
Review for Using Condo Voter
I have used it on many occasions and so far it has been a great experience each time. The only thing is getting people to feel comfortable using it
PROSUsing it for Owners Meetings rather than doing them in person. More people tend to attend the meetings. It is more comfortable doing it through CondoVoter rather than in person.
CONSNothing I can think of. So far it has been more of a positive experience.
Ariela
Management Consulting, 201-500 employees
Used monthly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2023
Excellent Customer Service
CondoVoter staff have provided excellent customer service, IT support, meeting platform, communication, protocol documents/ guides, and stability over the last 3+ years. Especially during very stressful and trying times of COVID. Their consistency and reliability for top notch service has allowed them to be the industry leader in online meetings and voting platforms for the condo industry. The team is excellent!!!
CONSNothing negative to say...Every time we use CondoVoter services the service becomes better and better.
Vendor Response
Ariela, thank you so much for your incredible review! Your kind words mean a lot to our team. We're thrilled that our efforts have made a positive impact, and we're committed to continually improving our services to meet your needs. If you ever need anything or have further feedback, please don't hesitate to reach out. Your support is invaluable, and we're excited to keep exceeding your expectations in the future!
Replied August 2023
Phoebe
Management Consulting, 51-200 employees
Used monthly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2023
AGM meeting and voting
They hosted a very perfect and amazing meeting. The system is very easy to understand and operate, it's really help us to update the proxy and voting. They also provided continued support in a timely, efficient and pleasant manner. Thank you so much for the awesome service and highly recommend!
PROSThank you to CondoVoter for great service. It was easy and well organized easy for the owners to follow along.
CONSNot at all.Everything is perfect and no comment.
Brian
Management Consulting, 51-200 employees
Used monthly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2023
Annual General Meeting for a Condominium Corporation.
Very good
PROSThe ease of use and friendly staff, responding when requested.
CONSThere was nothing that stood out that would require a negative review.
Vendor Response
Brian, thank you for sharing your experience. We're thrilled to hear that you found CondoVoter easy to use and our staff friendly and responsive. Your positive feedback means a lot to us. If you ever need anything or have further feedback, feel free to get in touch. We appreciate your support and look forward to assisting you again in the future!
Replied August 2023
Mustafa
Management Consulting, 11-50 employees
Used monthly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2023
Good Service
My experience was good.
PROSProper Communication regarding progress.
CONSOverall Good experience no dislikes so far.
Vendor Response
Mustafa, thank you for taking the time to leave us a review. We're delighted to hear that you've had a positive experience with our service.
Replied August 2023
Shahla
Real Estate, 201-500 employees
Used monthly for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2024
Shahla Moghaddam
Very user-friendly , easy to navigate and update the information.
CONSThe only cons : Customer support phone number is ALWAYS on voicemail
Moe
Management Consulting, 51-200 employees
Used monthly for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2024
Manager at SSCC434 and SSCC470
Great
PROSEasy to use and professional. Also effective and fast
CONSN/A
Cheng
Real Estate, 11-50 employees
Used monthly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2023
AMG ON ZOOM
COMPETITIVE PRICE, CLEAR DESCRIPTION OF SERVICE,
CONSNO TECHNICIAL BACKUP FOR UNEXPECTED SITUATION FOR HYBRID MEETING.
Lynn
Non-Profit Organization Management, 2-10 employees
Used monthly for more than 2 years
OVERALL RATING:
5
EASE OF USE
3
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed May 2023
CondoVoter Review
The CondoVoter team was great to work with!
PROSEasy to use and great customer support. The entire process from start to finish was clear and easy to implement.
CONSNothing negative to say - the meeting set up was easy and our meeting and voting process ran seamlessly
Vendor Response
Lynn, thank you for your wonderful review of CondoVoter! It's fantastic to know that the entire process, from start to finish, was clear and straightforward for you. We're glad that the meeting setup and voting process went smoothly as well. We truly appreciate your positive feedback and are here to assist you whenever you need us. The pleasure was ours, and we look forward to continuing to provide you with great service!
Replied August 2023
Tina
Non-Profit Organization Management, 501-1,000 employees
Used monthly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2023
Condominium Manager
Excellent.
PROSIt is very convenient, easy to be used from everyone.
CONSNo difficulties encountered during the usage of CondoVoter.
Vendor Response
Tina, thank you for sharing your feedback. We're thrilled to learn that you find our service convenient and user-friendly. It's great to hear that you didn't encounter any difficulties while using CondoVoter. Your support means a lot to us, and we look forward to serving you in the future!
Replied August 2023
John
Real Estate, 2-10 employees
Used monthly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2022
CondoVoter made our special owners meeting a piece of cake
Excellent - they made it easy for owners to vote, and achieve quorum.
PROSEase of use - for both the voters and management.
CONSIt took me a long time to format the voters list to comply with CondoVoter's requirements.
Vendor Response
Thanks for your review, John! Your feedback means THE WORLD to us! We're glad you had an excellent experience with us. Thanks for mentioning that the voters and management found our electronic voting platform easy to use. We appreciate your feedback about onboarding and will consider it as we continue to improve upon the experience our clients go through.
Replied December 2022
Suzana
Non-Profit Organization Management, 51-200 employees
Used monthly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2022
Great service provider!
Reliable personnel and quick to resolve additional requests.
PROSVery easy to use. Quick access for the required information i.e. if the quorum is met etc.
CONSIt was easy to use, and I wouldn't change anything.
Reasons for switching to CondoVoter
Communication with the employees of Condo Voter is easy and professional.
Rafsan
Management Consulting, 11-50 employees
Used monthly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2023
AGM review
Great experience.
PROSEase of use during the meeting and customer service
CONSNothing to complain. everything went smoothly
Reason for choosing CondoVoter
My Board had previously used Condo Voter so I did not want to switch the platform on them.
Alex
Real Estate, 1,001-5,000 employees
Used monthly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2023
Pscc 2023 annual general meeting
Positive.
PROSAvailability of the meeting, acceptability, reliability.
CONSUnfortunately, we did not noticed any issues.
Vendor Response
Thank you, Alex! Looking forward to serving you again in the future!
Replied August 2023
Shirley
Management Consulting, 501-1,000 employees
Used monthly for less than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed April 2023
Condo AGM
Good
PROSOverall it has good features and reasonable pricing.
CONSIt doesn't give an update when the quorum has not been reached before AGM
Violla
Non-Profit Organization Management, 11-50 employees
Used monthly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2022
Review for CondoVoter
Simple to use. Increased owners/voter participation.
CONSN/A, as there are NO aspects of the product that are difficult.
Grace
Management Consulting, 11-50 employees
Used monthly for less than 6 months
OVERALL RATING:
4
EASE OF USE
3
VALUE FOR MONEY
3
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed July 2023
Property Manager
Working well
PROSPerformance of the moderatorResponses from the Client Services Dept.
CONSResidents complaint the procedure to register is difficult to understand and complicated.
Reasons for switching to CondoVoter
Not satisfied their performance
Vendor Response
Grace, thank you for your feedback. We're pleased to hear that our moderator's performance and client service have met your expectations. We're sorry to learn about the difficulty some residents have faced with the registration process. Your insights are valuable in helping us improve. We're glad to have you as a part of the CondoVoter community
Replied August 2023
Pamela
Real Estate, 11-50 employees
Used monthly for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2023
Property Manager
Positive, customer service took time to explain the process and helped along the way.
PROSI am new to CondoVoter and the support was terrific
CONSNothing for now. The support was great as mentioned.
Vendor Response
Pamela, thank you for choosing CondoVoter! We're delighted to hear that you found our support to be terrific. We're committed to providing excellent customer service and assisting you every step of the way. If you have any questions in the future, feel free to reach out. Welcome aboard!
Replied August 2023
Nadia
Management Consulting, 1,001-5,000 employees
Used monthly for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2023
Annual General Meeting
I used Condovoter for the Annual General meeting in March 28th 2023, staff so professional, fast in response
PROSEasy to use, great features, professional staff
CONSEdit option was not available for some items, connection was not great. few second delays in video, no report to indicate how many more ballots needed to reach to the minimum to run the meeting
Chris
Non-Profit Organization Management, 11-50 employees
Used monthly for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2023
Great experience with CondoVoter
It was a great experience start to finish and helped our community go from a 30% voter turnout to over 80%!
PROSGreat platform, user-friendly, helpful and responsive customer service, and quick results!
CONSThe name CondoVoter is a little confusing to homeowners not living in a condo.
Susan
Real Estate, 501-1,000 employees
Used monthly for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2022
Online Voting for HOA
The staff was great to work with, and answered all of my questions very quickly.
PROSUtilizing a third party company for the election was essential! The ease of use with CondoVoter was wonderful, and made the election an easy process.
CONSNothing. I was totally happy, and am using with my other Associations that have problems getting quorum.
Reason for choosing CondoVoter
Ease of use, reports
Reasons for switching to CondoVoter
Could not get reports on who HADN'T voted.
Robert
Commercial Real Estate, 2-10 employees
Used monthly for less than 6 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2023
CondoVoter gets my Vote
Quick response. Fair pricing. Friendly, supportive.
CONSDuring the first meeting there was challenge over the Internet service.