All SurveyLegend Reviews

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User Profile

Sara

Verified reviewer

Staffing and Recruiting, 51-200 employees

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed December 2019

Easier to use than bigger brands

Highly comparable to Survey Monkey, but better bang for the buck!

PROS

- Drag and drop function - The ability to add page break but stay within the same page

CONS

- Sometimes the drag function freezes while being moved up and down

Reason for choosing SurveyLegend

Ease of use for me (the administrator) in creating the survey and easier navigation for the survey respondents.

Reasons for switching to SurveyLegend

Pricing and better user experience

Kyle

Environmental Services, 11-50 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed July 2023

Easy to user and an excellent interface

I love it and do do our clienst when we build surveys for them

PROS

I love how easy to use the interface is, Its simple straight forward and gorgeous

CONS

There are no downsides for me, its a great surveying platform

Reason for choosing SurveyLegend

because it fits our requirments - like i said we needed the visual component

Reasons for switching to SurveyLegend

Because we have a very specicif need and that is to show questions in a more visual way, This does that

Anonymous

1 employee

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

3

EASE OF USE

4

VALUE FOR MONEY

3

CUSTOMER SUPPORT

3

FUNCTIONALITY

4

Reviewed May 2020

Review as a student

Overall it's a great site with an easy to navigate interface, not much more to say there

PROS

Compared to other form sites like google forms or Microsoft forms, I found this easier to use and had more features, I had to search a lot to find a survey maker site that offers pictured questions as Microsoft and google weren't offering it, I'm using the site for free as a student and I find that the features available is pretty good for no payment.

CONS

That there are simple things unavailable like the Opinion Scale which is usually free was unavailable and it prompted me to upgrade to pro, I found this a bit weird because on most, if not all sites this feature is usually free, I wouldn't have been shocked if the slider or even the picture format you had to pay for but seeing as there's a way to get the pro version for free even if it's only a week given I didn't make much of a fuss about it

Reasons for switching to SurveyLegend

I was looking for features that weren't offered on other form builder sites, and the questions were important for my school project

Keren

Religious Institutions, 1 employee

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

FUNCTIONALITY

4

Reviewed January 2024

Great product, easy to use!

PROS

Setting up fields is a piece of cake, and it's so easy with SurveyLegend's intuitive approach to customise your survey. The presentation of data is also visually appealing and easy to engage at a glance.

CONS

With the longer paragraph-style answers, one has to export data to be able to see the full response... for which one has to upgrade to Pro. As this is a one off, I don't really want to pay a monthly fee! Can there be another option, eg to purchase a particular survey results? Flexibility would be a good addition to this product.

Reasons for switching to SurveyLegend

I switched because of cost. I don't want to pay a monthly subscription for something I'm only going to use once in a very blue moon (once every 2-3 years)!

User Profile

Emin Çetin

Verified reviewer

Government Administration, 1 employee

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

4

FUNCTIONALITY

4

Reviewed April 2020

Practical and easy to use

In general, I liked it and benefitting from it.

PROS

It is very practical and user friendly. Also, cost effective comparing with similar options.

CONS

Question types are limited and available questions are not customizable as well. For example, I want to insert a prioritization question, but I cannot do it with available tools. I have to compromise with my survey and ask such questions in different ways. Also designing sperate questions is also not available. For example, I have several likert-type questions but I have only a carousel-type of a design for all of them. I cannot see all the subquestions together in a table. Finally, I couldn't upload all or a part of my questions at once. I had to write them again.

Reasons for switching to SurveyLegend

Survey Monkey's free option is extremely limited and pro version is too expensive.

User Profile

Andrew

Verified reviewer

Environmental Services, 1 employee

Used monthly for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

FUNCTIONALITY

4

Reviewed October 2023

Useful survey creation - limited free functionality

I'm trying to introduce social science and marketing techniques to biologists to help save the North Atlantic right whales, and I'm using the survey as part of this effort. It'll be useful, but could be more powerful with a few more back-end functionality.

PROS

Creating a survey was super easy! Features and functions were intuitive to use.

CONS

Free functionality isn't clear ahead of time. Yes, the number of responses is clear. However, the lack of access to individual responses or export for free accounts should either be made crystal clear up front, or (better still) limited access provided.

Reason for choosing SurveyLegend

Because I needed 50 responses or so from a survey. I didn't realise that I wouldn't be able to actually access the responses when they came in until it was already running.

Reasons for switching to SurveyLegend

More free responses per survey.

Scarlett

Education Management, 11-50 employees

Used weekly for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2024

Sunflower Childrens centre

amazing, no issues with it at all, effective

PROS

it was very easy to use and set up, helped us a lot gain feedback on the business.

CONS

sometimes a bit hard to see the extra comments.

Reason for choosing SurveyLegend

it was easy to use and straight forward and simple but very effective

Reasons for switching to SurveyLegend

it was so expensive just for a comment box and a little difficult to use

Lise

Non-Profit Organization Management, 11-50 employees

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

FUNCTIONALITY

5

Reviewed January 2024

Created a survey for a non-profit

I would like to download the results of my survey. I don't mind answering these questions but I got to the end with one method but wasn't able to download a screen shot. I hope I am not asked for the same at the end of this survey!

PROS

Creating a survey with SurveyLegend was easy and intuitive.

CONS

Downloading the results, not as much.

Reason for choosing SurveyLegend

I chose SurveyLegend over SurveyMonkey because it seem more user-friendly.

Ramona

Public Relations and Communications, 1 employee

Used monthly for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

FUNCTIONALITY

5

Reviewed August 2023

Review by Ms. Monslaup

PROS

Survey Legend is easy to use and practical. Even when you do not pay for the full version it is a good tool.

CONS

The only problem with the free version is that some of the answers are cut short and you cannot see the full answer on all survey questions.

Reasons for switching to SurveyLegend

Survey Monkey did not have the options I needed for my survey.

Chavely

Pharmaceuticals, 501-1,000 employees

Used weekly for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2023

Chavely Taveras - Syneos

PROS

Easy design for my survey, multiple options for what I needed.

CONS

that I wasn't able to obtain my survey results unless I subscribe

Reasons for switching to SurveyLegend

Survey Legend offered more options to design my survey the way I wanted

Sunima

Medical Practice, 1 employee

Used monthly for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

5

FUNCTIONALITY

5

Reviewed March 2024

SurveyLegend - a good alternative website to create surveys

PROS

Easy to create a survey and offers many more features in the free version compared to any other websites that I have found. The platform is also very user-friendly.

CONS

You have to upgrade to paid version before being able to see the individual responses from your survey.

Tanjin

Medical Practice, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

5

FUNCTIONALITY

5

Reviewed November 2019

Easiest to use and cheapest on the market for its value.

I have only used it for one survey but I check the responses daily and the emails that let me know when responses have reached 5/10/etc. are also very helpful. Overall, it’s my favourite survey tool to use so far.

PROS

I really like all the data tools that are given to us and that there is an option to export and share the data in various formats. All the information on the individual responses are very helpful. The survey itself is also very customisable so you can personalise as much or as less as you’d like!

CONS

The only suggestion I would have is that it could provide with an estimated time taken or average time taken to the users before they take it. Or give the survey creator the option to show those times.

Reason for choosing SurveyLegend

It was the cheapest option while still being highly customisable.

Vendor Response

Hi Tanjin, Big thanks for your great review, we are really honored to have amazing members like you :) We do our best to offer an easy to use yet powerful solution with a competitive price. Best regards, Team SurveyLegend

Replied January 2020

Anonymous

51-200 employees

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

5

FUNCTIONALITY

4

Reviewed June 2022

Review of Survey Legend - RB Mind

We wanted to gain an insight into what aspects of our service are working well for clients and where we could make adjustments. We have been able to gain this to some extent.

PROS

The colour scheme, the user interface, the ability to capture qualitative data at no cost and the lack of restriction on number of questions you could create on the free version. One of our volunteers conducted some research on available free platforms and we asked them to make a reccomendation based on priorities including the need for analysis, no restriction on number of questions and the ability to capture qualitative answers. This was why we chose Survey Legend.

CONS

We couldn't test the survey before making it live and sending it to end users on the free version. Some users reported being unable to complete the survey (6 users completed the survey yet 12 started it without being able to finish and submit - can't yet see why). Users were not able to select '0' as their answer as this was seen as not providing an answer (this would have been picked up if we'd been able to test). Some of the questions and answers are not properly visible for some reason - unclear why.

Reasons for switching to SurveyLegend

Because we wanted to ask more than 10 questions, and capture qualitative data on a free platform.

Christina

Marketing and Advertising, 2-10 employees

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed October 2021

Polling, simplified

I was satisfied. When I delivered the survey to stafff and others, they were able to complete it with ease - which is exactly what I was looking for!

PROS

The simplicity of this platform is what drew me to Survey Legend. I needed a program that could quickly serve my needs to do some polling and I wasn't disappointed.

CONS

I wasn't sure who had responded to the survey I created until I looked at the results page.

Reason for choosing SurveyLegend

I needed something more straightforward

Reasons for switching to SurveyLegend

Too many financial obiligations and pressure to constantly upgrade

Flora

Higher Education, 51-200 employees

Used weekly for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

3

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed May 2023

Think out of the box

Very good experience,totally agrees with my philosphy to try alternatives in ordes to make our ideas from simple thoughts to actual obejts!

PROS

When talking about SurveyLegend we are talking about a platform that will make unique your experience designing any kind of tool that will facilitate your object! Easy handling and interesting features, nice ideas for making a survey more atractive and easy responding!You don´t need to be a pro in making surveys...Survey Legend will do it for you!

CONS

The fact that too many features needed the premium account in order to be available.

Reasons for switching to SurveyLegend

I wanted to try an alternative way to make surveys, more attractive for my target group.

Luisa

Aviation & Aerospace, 5,001-10,000 employees

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2021

Loved easiness to create and share a survey

Very well experience, similar to others i have used but easier and better design on surveys.

PROS

Loved it only took me 5 minutes to create a very beautiful survey that i could easily share with my colleagues, and that i could review the feedback instantly. Would definetly recommend.

CONS

I don't like very much that i have to pay to download the results in excel file

Reason for choosing SurveyLegend

easier, cheaper, and new

Reasons for switching to SurveyLegend

They were charging a lot more than when i used it in the past

Timothy

Government Administration, 1,001-5,000 employees

Used weekly for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed July 2020

SurveyLegend review

It was a wonderful experience because it had all I was looking for at one place without going up and down to look for them

PROS

This product is first of all very easy to use. All the major sections and fields needed in order to write a questionnaire/survey is already at the side for you to just drag and drop. Also, I love the fact that they have the view of all platforms, both mobile and desktop, and you get to see it beforehand. Most importantly, I love that you could export all your surveys for free if you try it.

CONS

The pricing is good though but for some people that stay in my side of the world, Africa, they might get scared because of the pricing. But it's still better compared to many other survey services out there.

Reason for choosing SurveyLegend

The design was way better than google forms and exporting of files is possible as compared to survey monkey

User Profile

Zuhairah

Verified reviewer

Internet, 5,001-10,000 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

FUNCTIONALITY

4

Reviewed July 2021

Collect feedback from customer and internal usage

PROS

I have use SurveyLegend both for collection opinion from customer, returning customer and as an feedback collector for our internal staff. It offer many ways to distribute the survey, as an example, it can be shared directly to the email contact list, or to the public using the social media account.

CONS

SurveyLegend is lacks of option for third-party, or outside software integration. We are processing all of our marketing data thru Jira, and if they can integrate their service with Jira, it will definitely improving our workflow as we don't have to export the data manually.

Anonymous

51-200 employees

Used monthly for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

FUNCTIONALITY

4

Reviewed August 2019

Useful for Collecting Feedback!

Overall, my experience with SurveyLegend has been pretty positive. I think that it serves its role and is a good alternative to services such as SurveyMonkey, which are pricier and just not an option for many individuals. I like the creative control that is given to the users on SurveyLegend, as I am able to change around colors and logos to make the surveys more personalized. I would reccomend to others to check it out if they're looking for something like this!

PROS

SurveyLegend has been really great for collecting feedback! Where it be for collecting feedback from students, teachers, or colleagues, we have been able to get general ideas of how well our projects have been doing throughout the schools. This allows us to see how other people feel about the things that have been implemented and when we know that something has not been received well, we are able to take the criticism to create improvements.

CONS

What I like the least about SurveyLegend is that there is a limitation placed with only ten questions that are able to be asked. As a result, we are not able to go past the ten questions limit without having to pay for a subscription. As someone who works in a school and can't get a subscription that's very expensive, I am required to create multiple surveys so that I am under the limitations. This can be very inconvenient at times and I hope that the ten-question limit is increased.

Reasons for switching to SurveyLegend

SurveyMonkey was too expensive.

Vendor Response

Hi, secret reviewer :) Thanks for the great review but I must say we are surprised that you only could add 10 questions, this is not a limit we have, with us you can add unlimited amounts of questions. I suspect you must have missed something during the creation. See what can be used with a free plan here www.surveylegend.com/features/ Next time please chat with our support team, they will help. Best regards, Team SurveyLegend

Replied August 2019

Yin

Education Management, 201-500 employees

Used weekly for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2023

Great Survey Product

Survey Legend is the best way to request, collect, and analyze survey data.

PROS

Survey legend has great reviews from very large companies and corporations. That's an excellent measure of trust to me, I know that I can count on survey legend. Easily create an effective survey and distribute it quickly. Integrate with social media or contacts list. Data is easy to understand and is organized neatly. The data is easily shared as well. Other formats include polls and questionnaires, or 100% custom.

CONS

There isn't anything wrong with Survey Legend in my opinion.

Annie

Publishing, 11-50 employees

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed April 2021

A great survey site for beginners

My overall experience has been good, I'm impressed by the options and by the user-friendly aspect, which is very helpful to people learning new software while working from home.

PROS

I love that this software is very easy to use for beginners who are trying to learn from home. I was able to collect responses in a survey for our company as well as for our sales reps. We previously used SurveyMonkey, but didn't use it enough every month to justify the cost, so are trying out SurveyLegend. I love how many options there are and that's it's very easy to play around with creating all different kinds of surveys for free.

CONS

This software was reccomended by a coworker, so I jumped in and started setting up a survey I needed right away, impressed by the options. I didn't realize that I wouldn't be able to export any responses to excel until I upgreaded. I probably could have found this out myself before starting my first survey, and I understand that limitation. But it would be nice if, say, the first survey you create allowed you to export responses so you can see what the entire survey collecting process is like before making the commitment to pas.

Anonymous

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

FUNCTIONALITY

5

Reviewed June 2018

It is a great platform to create your survey forms and analyze the results.

My survey went well. People appreciated about the form which I created for them. These software are very useful for students and researchers.

PROS

I was looking for the image choice option which I failed to find in any other application. Image choices are the best for interactive forms.

CONS

I liked every bit of this software but I failed to add more images which is in paid version. You need to add more functions to your free version part.

Vendor Response

Hi, Thanks for your great review. Glad to hear your respondents appreciated the great looking surveys :) We try to give as much for free as we can, but we also need to have paid features. When you upload images to our platform it takes space, space costs. In the free plan we allow 6 images for you to upload, adding a cost for us that we take, for you to be able to use our solution even as a free member. More than 6 & the cost starts to be too much for us to handle on a big scale. We have millions of users & many of them are free, now the 6 images can be multiplied by the amount of free user we have & suddenly the cost of hosting increases dramatically. I hope my explanation is good enough for why we can't offer unlimited upload of images :) Hope to see you & other amazing member use SurveyLegend for free or as paid. It's important to remember, that we are grateful for all our members, free or paid, you're all part of the SurveyLegend family :) BR, SurveyLegend

Replied July 2018

User Profile

Georgios-Michalis

Verified reviewer

Food & Beverages, 51-200 employees

Used weekly for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

5

FUNCTIONALITY

4

Reviewed January 2020

A great, all around survey creation & management software, even by staying free

SurveyLegend allowed me to create an incredible customer survey research, which was at around 80% how I wanted it to be due to (normal) limitations of the free version.

PROS

- Far superior to free alternatives (ex. Google Forms) in terms of customization - Lot's of sleek designs to use, even with the free version - A handful of different question choices

CONS

- Lots of limits for the free version (ex. can't extract data, can't see lots of individual responses) - Pro version has lots of limitations for a purchased version - Better paid versions are somewhat expensive

Reasons for switching to SurveyLegend

Better design overall

User Profile

Jeremy

Verified reviewer

Sports, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2023

Easy to use survey builder

Overall, it was a nice experience. I needed a tool that would allow me to put together a professional looking survey. I know I could have did something for free through google, but it doesn't look as good. This has a better look and functionality.

PROS

I enjoyed the fact that the system was easy and quick to use. I was able to put everything together in a couple of hours. Another part I like was how easy it was to share it on my FB page and to just send out a link to those who I wanted to participate in the survey itself. I also like that the free version is a great for someone like myself who just needs to do a quick and time dependent survey.

CONS

When I separate the pages it wouldn't allow me to move the page break. This meant I had to drag all the questions that I needed for a particular page to that section. I also found it a bit annoying when dragging and dropping a new question type in between to questions that were already written. So be sure to plan all of your questions and their order ahead of time to avoid this annoyance.

Reason for choosing SurveyLegend

Cost was the main factor.

Reasons for switching to SurveyLegend

Cost

Lauren

Retail, 1 employee

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed October 2019

Perfect for Website Surveying

Overall I have enjoyed using SurveyLegend!

PROS

I like the usability of the software! It was super easy to set up and I liked that I could integrate it into my website!

CONS

I did not like that you have to pay to see the responses.

Vendor Response

Hi Lauren, Thanks for the great review, we offer as much as we can for free but you want to see individual responses and not aggregated data that's shown on Live analytics for free. We must bill for some of our features as your billing for your services/products, so must we. The great thing is we have monthly plans so you can always pay for one month and downgrade, this way you only pay for one month only. Best regards, Team SurveyLegend

Replied January 2020

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