FlexBooker vs SevenRooms

RATING:

4.8

(41)

FlexBooker has 41 reviews and a rating of 4.76 / 5 stars vs SevenRooms which has 17 reviews and a rating of 4.41 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.8 (41)
4.4 (17)
Ease-of-Use
4.5 / 5
4.5 / 5
Value for Money
4.5 / 5
4 / 5
Customer Support
5 / 5
4.5 / 5
Functionality
4.5 / 5
4 / 5
Last Review Written
May 26, 2023
May 14, 2024
Pros/Cons
  • Pros

  • Thank you so much for all your help. It’s nice to know that this company truly cares about their customers.
  • I was very impressed with the implementation process, the initial zoom meeting was incredibly insightful and helped make the decision to proceed with this service over others.
  • Cons

  • The only problem I seem to continuously have is seeing multiple client entries in our client database.
  • The lack of Australian date formats, but it was fixed while I was in chat in one section, and I suspect it will be an option within a few days.
Read all user reviews
  • Pros

  • It's easy to use, continually improving, always staying ahead on trends. I love that they don't just offer a product but go out of their way to look at ways to help you market your restaurant.
  • The user interface is excellent and has come a long way since the beginning. It's super-easy to train floor staff on it via the web UI or the app.
  • Cons

  • Just one thing, color in the software is somehow boring.
  • SevenRooms is not the industry standard for reservations, unfortunately. Many people are unfamiliar with the software, so you risk lost reservations as a result of that.
Read all user reviews
Pricing Range
$
$
$
$
$
$
$
$
$
$
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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos