The overall look of qminder seems a bit ugly and out of date. Please give it a refresh on the UI.

What I appreciated most was the ease with which we could transform a sometimes chaotic check-in and queuing experience into a seamless one where visitors felt like they were taken care of.

Sometimes it is with a delay that pushes our drivers wait longer.

The problem of customers are pacing around in the lobby area waiting to be called. Now they can walk away and get texted automatically when it is their turn.

It helps in gathering name and other information related to customers and helps in informing them about their queue status. It helps in providing customized experiences to visitors.

Easy setup, nice user interface, api for integrate external systems.

It has limited tools for extracting more data.

It is easy to use for everyone (even those that struggle with technology). I like that Qminder is constantly working to add enhancements and improve their software.

Qminder makes customer queue management simple & easy for your customers and rewarding for your business too.

The easy of use from both the user and admin side as well as how easy it is for students to use. Nice clear and easy to read from both the user as well as customer side.

Overall we were able to process a LOT more visitors, reduce wait times and capture a lot more information about visitors (thanks to the extremely sophisticated and well-documented API).

Sometimes agents forget to mark customers as served and there's no way to edit their service time, which can affect the performance data.

Their customer service is great, the customer success manager offered a call to review all the features of Qminder with me to maximize the amount that we were paying.

The queue management system is perfect for clinics, schools, and big stores. It helps in notifying automatically.

More than Queue Management - an Integral Part of Creating Outstanding Customer Experiences.

I like the tracking feature is what is liked most.

I personally like Qminder and am glad it is being used in our agency.

It helps in maintaining flows of visitor and managing waiting lines. It allows visitors to check-in for getting services through their mobile devices from anywhere like homes or waiting in their cars.

This product was easy to learn and is easy for our patient to learn.

It is also giving us a way to report on tech support issues encountered through out the day. We can spot trends and report issues to the appropriate stake holders to review.

It was a core contributor of an increase of efficiency, overall capacity and customer happiness.

It's simple to ease and very effective at what it does - It's straightforward for students to get the hang of and simple for staff to serve them with and keep track of what's happening.

It helps in social distancing and minimizing the risks. It provides seamless queuing management systems.

Limited tools to extract more data for further analysis.

Just one thing, color in the software is somehow boring.

It's easy to use, continually improving, always staying ahead on trends. I love that they don't just offer a product but go out of their way to look at ways to help you market your restaurant.

SevenRooms is not the industry standard for reservations, unfortunately. Many people are unfamiliar with the software, so you risk lost reservations as a result of that.

The user interface is excellent and has come a long way since the beginning. It's super-easy to train floor staff on it via the web UI or the app.

It is amazing and easy to use. I just wish that we could access the features that come from integration of our POS.

Ease of use, ease of integration, online materials.

SevenRooms is excellent at driving guests to your restaurant. While not the industry standard for online reservations, (though that is rapidly changing), it has excellent functionality.

The system is quite smart in its approach to table reassignment and pacing.

SevenRooms allows you to accept and manage reservations and gain valuable customer insights.

It has a flat-fee pricing structure which allows you to better grasp how much you'll be spending on a monthly basis.

I think there was a great platform to get more reservations in our restaurant and got the word out to more people.

SevenRooms was a nice option for a restaurant that was getting hammered with OpenTable fees before they changed their structure. OT was fee based + core charges, while SevenRooms was a flat rate.

It used to have a great value proposition when OpenTable had a different pricing structure.

The unique part of SevenRooms is the ability to customize its use. Our company has found creative functionality that enhances a guest’s overall experience.

Started out ahead of the pack, but the other quickly caught up and adjusted billing + software strategies and left SevenRooms falling behind.

Ease of use on the app, reporting features, multiple diary views, great customer data capture. The excellent support team.

People may also not book through this platform if it's too difficult or unfamiliar, which may lead to lost reservations.

It helps us maintain our guest experience with customized features that are easy to use and really allow us know our guests better.

US Dollar

Qminder is a cloud-based queue management platform that helps businesses deliver memorable waiting experiences. Manage customer queues via onsite check-in kiosks and real-time status updates.

Qminder lets customers queue up remotely using their phones and get notified via text messages. The data captured during customer self-check-in helps you provide more personalized service.

Gain insight into your location's real-time and historic performance with custom reports. Find out at an early stage whether your customer service strategy is working, and boost your team's productivity.

We are helping serve millions of customers around the world and across different industries. We've provided our expertise to AT&T, Sprint, Verizon, Uber, World Bank, and even the Olympics.

LongDescription

Real Time Analytics

Mobile Alerts

Customizable Reports

HIPAA Compliant

SMS Messaging

Watch List

Real Time Monitoring

Waiting Time Tracking

Patient Intake

Customer Database

Registration Management

Pre-Registration

Customizable Fields

Multi-Physician

Data Import/Export

Multi-Location

Self Service Portal

Self Check-in/Check-out

Customer Experience Management

User Profiles

Real Time Data

Historical Reporting

Waitlist Status Tracking

Queue Management

Real-Time Notifications

Workflow Management

Real-time Updates

Alerts/Notifications

Reporting & Statistics

Reminders

Visitor Tracking

Visitor Management

Multi-Language

Real Time Reporting

Customizable Branding

Reporting/Analytics

Customer Profiles

Prioritization

Customizable Forms

Visitor Registration

Customer History

Patient Scheduling

Third-Party Integrations

Public Waitlist

Contact Management

Starter: $429.00 per month - 15 users

Business: $659 per month - 30 users

Enterprise: Custom pricing

Email/Help Desk

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

Self-Employed

2-10

11-50

51-200

201-500

501-1000

1000+

Qminder

Live Online

Documentation

SevenRooms is a cloud-based reservation and guest management platform designed to help restaurants, hotels, clubs and enterprises acquire, engage and manage clients. Features include request management, payment processing, tagging, customer segmentation, event ticketing and reporting. 


The application enables team members to handle multi-channel bookings, record guest details within a centralized CRM database and notify waitlisted customers via SMS. SevenRooms also helps businesses manage order deliveries or pick-ups, collect service feedback and save customer preferences by maintaining their order histories. Marketers can use the solution to create personalized campaigns for an audience group and analyze the performance by measuring return on investment (ROI). 


SevenRooms offers open API, which enables businesses to integrate with various third-party platforms such as OpenTable, FaceBook, Instagram, TripAdvisor, Stripe, Twilio, MailChimp, TravelClick and more. It comes with a mobile application for iOS. Pricing is available on request and support is provided via phone and online measures. 



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