WaiverSign

RATING:

4.8

(95)

About WaiverSign

WaiverSign is a digital signature solution that helps churches, resorts, yoga studios, salons, sports leagues, educational facilities, and other organizations capture and store customer signatures across digital waiver forms. It enables employees to collect and verify customer information, such as name, email, gender, and more. With the built-in analytics tool, staff members can monitor the number of documents signed and other key demographic metrics.

WaiverSign Pricing

$12/month: 50 signed waivers included per month; $0.12 per additional signed waiver; For volumes of over 5,000 documents per month, contact WaiverSign for custom pricing.

Starting price: 

$12.00 per month

Free trial: 

Available

Free version: 

Not Available

WaiverSign signed documents

WaiverSign Reviews

Overall Rating

4.8

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

5

Value for money

5

Functionality

4.5

Most Helpful Reviews for WaiverSign

1 - 5 of 95 Reviews

Jared

Health, Wellness and Fitness, 1 employee

Used free trial

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

Reviewed December 2021

Great for signers and signees

Anonymous

11-50 employees

Used daily for less than 6 months

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed May 2019

Review of WaiverSign

PROS

It just works right out of the box. We were able to set up multiple versions of waivers, and customers can easily access the waivers while in our store, or ahead of time via URL. We don't have to worry about the signing of waivers... WaiverSign just provides the service without worry. And WaiverSign is able to provide us with the best view of customer demographics of any of the software tools we use.

CONS

Not much. It is pain-free. Maybe the ability to have slightly more configurable custom answer fields.

Vendor Response

Hello! Thanks so much for the feedback. We're glad that WaiverSign has been easy for you. I'd love to hear more about your thoughts on custom fields, feel free to reach out to me anytime at jeremy@waiversign.com if you'd like to discuss it further. It is possible we've already spoken with each other about it, but I'm not 100% sure since your review is anonymous. Glad to hear everything else is going well and that you're pleased with our software! -Jeremy

Replied May 2019

Brandon

Leisure, Travel & Tourism, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2019

The best waiver system out there! LOVE it!

We get more accurate email addresses for our guests (and a lot more of them) with WaiverSign. We get all the participant information generally well in advance of check-in. This allows us to sell more retail in our store since people aren't worried about signing waivers when they get there. We're saving a ton of time not having to re-enter all the participant information into our system. Plus, the system sets up a contact for each participant and you can see the history for each contact, plus overall demographic information, which is really nice.

PROS

Set up was a breeze. Customer service with WaiverSign is absolutely top notch. Anytime we need help with anything, they are always very friendly and helpful. Pricing is super simple. In eliminating all the printing, handling, organizing, data-entry, and storage from our old paper waivers, we're definitely saving money. And, it's so nice to eliminate the storage! The interface is very easy to use for us and our customers and guests. Signing and looking up signed waivers is really simple. The way that WaiverSign does signing for minors makes it really fast for families to sign all their documents. This is a huge plus! If you work with multiple locations or multiple documents, the system accommodates this really well. For those who don't sign in advance, WaiverSign has a really nice kiosk function. In fact, as I understand it, WaiverSign was just used by the NCAA at the Final Four Event where something like 50,000 people signed waivers in a just a few days. That tells you something about how well the kiosk works!

CONS

Can't think of anything that WaiverSign doesn't have that we don't need. We've been using the system for a while now and are really happy with it!

Vendor Response

Thanks so much for the kind words, Brandon! We love what your company is doing and are thrilled to have you as a client. Please feel free to reach out anytime if you need anything from our team. You can contact support anytime at help@waiversign.com or by using the little orange livechat widget while logged into your account. Thanks again, -Jeremy

Replied May 2019

Charley

Sports, 2-10 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed July 2020

It has been pretty good but not the most user friendly for non techies...

still evaluating

PROS

Paperless feature is what we were looking for.

CONS

setup was not straight forward for non-technical

Reason for choosing WaiverSign

appears to do what we needed

Vendor Response

Hey Charley! I'm so glad to hear that WaiverSign has been working out nicely for your needs. Thanks for the review. -Jeremy

Replied September 2020

Kamron

Recreational Facilities and Services, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2019

Fantastic Online Waiver Software!

We use WaiverSign in conjunction with the RESMARK reservation platform and the integration is excellent. We have a high volume of guests booking online and the Waiver system and reservation system both work together seamlessly to populate all our participant information and ensure all waivers are signed. We're getting a lot more quality emails in our database and the majority of guests have these signed before they arrive which makes check in super efficient.

PROS

The one thing WaiverSign does better than any software company I've ever worked with is their support. So easy to work with! Right from the start, they helped me get my waiver set up and looking great. The few questions I did have, they were able to answer with excellent solutions. These guys have worked in the industry, so have a lot of great feedback and experience. The product itself is incredibly easy to use, unlike other solutions I tried.

CONS

Currently the solution doesn't have every last feature that other waiver solutions might have, but it's more than sufficient for our tour business. It even has some features that we haven't yet tried!

Vendor Response

Hey Kamron! We appreciate your feedback, and are thrilled that you are enjoying WaiverSign. Our team is always looking to improve based on client feedback, many of our most popular features originated from clients like you. If you have a few minutes to discuss your listed 'cons' further, please feel free to reach out to me anytime at jeremy@waiversign.com. We love feature requests! -Jeremy

Replied May 2019