We get more accurate email addresses for our guests (and a lot more of them) with WaiverSign. We get all the participant information generally well in advance of check-in. This allows us to sell more retail in our store since people aren't worried about signing waivers when they get there. We're saving a ton of time not having to re-enter all the participant information into our system. Plus, the system sets up a contact for each participant and you can see the history for each contact, plus overall demographic information, which is really nice.

Set up was a breeze. Customer service with WaiverSign is absolutely top notch. Anytime we need help with anything, they are always very friendly and helpful. Pricing is super simple. In eliminating all the printing, handling, organizing, data-entry, and storage from our old paper waivers, we're definitely saving money. And, it's so nice to eliminate the storage! The interface is very easy to use for us and our customers and guests. Signing and looking up signed waivers is really simple. The way that WaiverSign does signing for minors makes it really fast for families to sign all their documents. This is a huge plus! If you work with multiple locations or multiple documents, the system accommodates this really well. For those who don't sign in advance, WaiverSign has a really nice kiosk function. In fact, as I understand it, WaiverSign was just used by the NCAA at the Final Four Event where something like 50,000 people signed waivers in a just a few days. That tells you something about how well the kiosk works!

Can't think of anything that WaiverSign doesn't have that we don't need. We've been using the system for a while now and are really happy with it!

We use WaiverSign in conjunction with the RESMARK reservation platform and the integration is excellent. We have a high volume of guests booking online and the Waiver system and reservation system both work together seamlessly to populate all our participant information and ensure all waivers are signed. We're getting a lot more quality emails in our database and the majority of guests have these signed before they arrive which makes check in super efficient.

The one thing WaiverSign does better than any software company I've ever worked with is their support. So easy to work with! Right from the start, they helped me get my waiver set up and looking great. The few questions I did have, they were able to answer with excellent solutions. These guys have worked in the industry, so have a lot of great feedback and experience. The product itself is incredibly easy to use, unlike other solutions I tried.

Currently the solution doesn't have every last feature that other waiver solutions might have, but it's more than sufficient for our tour business. It even has some features that we haven't yet tried!

still evaluating

Paperless feature is what we were looking for.

setup was not straight forward for non-technical

I've reached out to WaiverSign support on several occasions and they have always been quick to answer my questions and resolve any hiccups in the system.

I love that I can work with parents and trip leaders ahead of time who are planning an activity in our area. With simple instructions, we can get personal information for each individual as well as a parent's signature all ahead of time. We don't have to scan any more waivers or try to decipher difficult handwriting.

I have ran into a few hiccups with those who struggle with the use of technology or are intimidated by it, but overall everything has worked great. When I do run into those types of people, we have them fill out the information (still using WaiverSign) at our store with an employee to help them one step at a time.

We can track very accurately the people who are in our organization against our critical element of insurance coverage.

We are an amateur adult soccer league and our liability insurance carrier requires that we have a completed liability waiver for every player register. Our deductible increase substantially if we do not. The WaiverSign system allows us substantial features to make sure we can track every individual player before we let them enter a competition. Our national association that procures the insurance doesn't have a system in effect to coordinate the liability waiver with the registration and because we don't require all players to use online registration it lets us track the walkin registration as well.

The previous version didn't offer optional fields for the user to title. The newer edition that we started with this year does have that feature.

We tried several gym management systems that have waiver features built in, but none of them actually hold up in court because it shows that the customer signed the waiver, but does not store the actual waiver with it. Waiversign has everything we need in a waiver that we need. It is easy to use and customize. We use it for our liability release waiver, gym rules agreement, and photo release agreement. i like that we can put all three documents under one link and customers can sign them all at once. If it could integrate with mailchimp, it would be amazing!

I love that it is so easy to use, set up, and store waivers. It does most of what we need for a fantastic price.

There are a few features I wish it had. First, I wish that it could integrate with mailchimp. That is a big deal! Second, I wish that it had it's own "kiosk mode". The app that they suggested we use for kiost mode on android is garbage, and my staff stay away from it because it's so complicated and confusing to use. It is a 3rd party app, but it would be nice if no 3rd party app was necessary.

Huge saving on postage and paper and time sending out paper waivers, getting them back, and then deciphering what was written by hand and entering it into the reservation system.

Digital Waivers are automatically submitted into the software program and don't have to be done on paper and then mailed.

Older generation that aren't computer savvy have a hard time getting through the process. That's not the fault of the software; it is the lack of skill on the customer completing the waiver.

I used to have to mail a paper copy to the customer using my postage and envelopes, wait for a long time for the forms to be returned and then try to read the writing so I could enter the information myself. Now all of this has been eliminated and in one press of a key I can take care of all of that!

I like that it is so easy to email a link to our customers and they can take care of doing the waiver sign quickly and easily. No mailing of release forms or trying to enter the information for them.

I have no negative comments on WaiverSign. It has been such a help.

WaiverSign has enabled us to move 95% of all our waivers to an online system, which has dramatically increased the ease of dealing with them.

Of all the solutions I tried, WaiverSign was, by a wide margin, the easiest to use, both from a setup standpoint and for our users. The price is an excellent value and the customer service team is top notch.

Despite my best efforts I couldn't ever get the API to work properly, meaning I couldn't integrate it as tightly as I'd have desired with the rest of our registration system. I also wish there was better ways to output in a spreadsheet the optional questions that are asked in the waiver process. Both are minor quibbles, however.

Overall I really appreciate this product!

Customer support was urgent and available. The product was exactly what we needed to electronically create a solution rather than tracking down paper forms. Easy to send out and easy to track.

I had multiple forms that I wanted singed by multiple people and many missed the multiple places to sign. The program allows them to proceed even without signing all forms.

Thank you for caring for your customers in such a trying time. I will be recommending all of my fellow colleagues who own businesses to use this company.

With the effects of COVID-19, I was forced to shut down my entire business, hopefully, temporarily. After explaining my situation via email, I received an extremely fast response with actions already implemented that made me feel valued and important. While the subscription is more than affordable, I had to freeze all accounts I have related to my small business in Manhattan to help save the company. These people get it. They went above and beyond to ensure I was taken care of in this unprecedented time, and with kindness. Thank you!

I have absolutely no complaints about this company.

Love that the customers can do it from their devices and it gives us there selections on food and beverage.

Customers sometimes have a hard time using, and some do not finish to the end.

Cost and simplicity were key for us. This is our first waiver platform and don’t plan on switching. We looked at various gym management platforms that have a built in waiver system, however all of them lock you in. WaiverSign allows us to rip and replace the gym management components we do and don’t want without a significant commitment to one provider. It just works. Simple.

Ease of use and support made it easy to get started. They built the first template for me and it’s been a rinse and repeat of the subsequent templates.

I had a few cons early on, however my feedback prompted actual change within the overall product. So awesome to help shape the product.

I AM ENJOYING MY EXPERIENCE SO FAR. I WILL BE CONTINUING TO USE THIS SOFTWARE.

I LIKE THAT EVERYTHING IS DIGITALLY STORED SO I CAN PRINT COPIES WHEN NEEDED OR I CAN KEEP THEM STORED IN ONE EASY LOCATION

TAKES MY CUSTOMERS A FEW TO SCROLL THROUGH EVERYTHING AND SIGN. SOMETIMES THE SMALL PRINT IS HARD FOR THEM TO READ.

It has been an overall great experience but with one caveat. Our situation is likely not very common.

Service is easy to set up and very user friendly.

I would like a custom redirect after user has completed waiver. This would save us a ton of cost as we have multiple waivers on file. We currently have every guest fill out both waivers to cut down the manpower needed to walk over to the waiver station and reload our website every few seconds.

Everything is very well laid out and very user friendly! I rarely have to explain how to use the system to our clients.

There seems to be a minor issue with people signing and none of their information is saving, but I am not sure if that is an error on their part, or with the actual system.

My overall experience has been great!

It was easy to setup to customize to my needs, it is easy to send my customers a link. When they Esign I get an email confirmation and it makes my business run so much smoother! I no longer have to have guests sign when they arrive the day of their event. I wish I had this along time ago.

No cons so far, I am overall pleased, I have been using for over 2 months!

Very happy with everything that Waiversign provides for its price

That it was able to do everything that we needed and more. It saved so much time then getting every waiver signed on paper.

At this time nothing comes up. Maybe the search function can be better when it comes to looking customers up but, it still is much better then other waiver signing softwares I used

We are happy with our WaiverSign experience thus far. We would love to explore Resmark's scheduling app however, it seems a little overpriced compared to our current solution.

WaiverSign provides an easy process for collecting completed waivers from customers, many before they even arrive on-site.

Occasionally, we have a customer get to a waiver for an event and they are asked to select an event but, we have none active and they can't select none, so must start over.

Capturing answers to my intake questionnaire and compatible with my liability insurance.

During the spring of 2020 I started teaching yoga from home and WaiverSign was a snap! I sent them a PDF of my current paper waiver and they set it up all for me within a day and their tech support is amazing - highly recommended!

No cons that I have seen, easy to set up, and easy for my clients to use.

Use it frequently for waivers for employees and their files

Ease of use, not difficult to maneuver , Customer friendly, self explanatory, and very convenient to use.

Nothing, there was nothing that I did not like about the software. I like it and cannot think of anything negative

Great experience, helped with sending online waivers and registration forms.

This is very easy to use and has helped my business greatly, especially to send documents for customers to sign during this pandemic of 2020.

Nothing needs to be improved, this is a great easy system.

This is super easy to use!! Can't say enough about this. I am not a "tech" person but I was able to do this with ease.

I can't say anything bad. Every time I had a question, they always responded very quickly to all my questions.

WaiverSign makes it easy to create, send and sign electronic documents such as waivers, liability forms and other legally binding contracts. It's an easy and affordable system to use. The assistance from customer service is fast and effecient.

Some businesses might find the limitations to the number of waivers you can send frustrating - but for my personal use it was sufficient. I also think that if I needed to have a variety of different documents set up and had to go through customer service each time, that might not be the most efficient way. But those are minor compared to the feature you do get with the software.