All Brandly Reviews

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User Profile

Hayley

Verified reviewer

Health, Wellness and Fitness, 201-500 employees

Used weekly for less than 2 years

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed November 2021

The headache of business cards is no more!

The team at Brandly always solves my problem. Not just helps me with their software, they actually help me as a marketer and customer. Recently, I needed biz cards ASAP. [SENSITIVE CONTENT] got them printed at a local Staples after our employee designed them on Brandly so we could get them in time. That made my life so much easier, all with one simple gesture. I'm a lifelong user.

PROS

Our team is located all over the world and Brandly makes it so that I don't have to ask 1000 questions to get someone their business cards. I just send them the link and their name, title, shipping info, etc. is in the system for me. All I need to do is approve and pay for them! Simple.

CONS

I'd love if the software was extended to PDF's. We have a service and sales team that would like customised flyers with their contact information, but our team doesn't have the bandwidth to offer that. If they could just go online and create their own flyer for my approval - BOOM!

Reason for choosing Brandly

It works. The team is there to exceed expectations. You won't have to worry about the time spent on biz cards ever again.

Cara

Marketing and Advertising, 2-10 employees

Used less than 12 months

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed December 2020

Best Customer Service + Great Product!

I loved working with them to order our business cards and will definitely do so in the future!

PROS

It was so easy to get the order placed and the quality of our cards were excellent. Everything shipped on time and their customer service was some of the best in the industry!

CONS

Nothing, it was so simple and easy to use.

Reasons for switching to Brandly

Brandly had better customer service and more competitive pricing.

Aryn

Construction, 1,001-5,000 employees

Used weekly for less than 2 years

Review Source: Capterra

OVERALL RATING:

3

EASE OF USE

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

1

Reviewed December 2020

Reviewing and searching orders STINK

PROS

The quality control and customer service is great.

CONS

The reality is searching orders for our company on your website is an epic flop. It takes so long for your records to index and now more often than not the index times out. I can't even use the reorder feature because it takes so long to load our orders I could have order 5-6 individual orders while waiting.

Vendor Response

Aryn, we appreciate your constructive feedback! As you're aware, after your request we've released a series of updates to improve the orders page. The loading speed and overall performance have increased drastically. Thank's again!

Replied January 2021

Rachel

Renewables & Environment, 1,001-5,000 employees

Used monthly for less than 6 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed December 2020

Awesome team to work with!

Best customer service I've ever had. From the research and discovery phase, to roll out and implementation, our Brandly Account Manager and team have been there every step of the way. Fast response times and great quality for every order.

PROS

It's so easy to use! Easy to create your business cards, edit them, and order them.

CONS

No cons! It's just that great of a tool.

Reason for choosing Brandly

Brandly had everything we needed and more. They provided us with great customer service, an online portal that is easy to use, great pricing, and a quality team.

Reasons for switching to Brandly

Too expensive and horrible customer service.

Brandi

Logistics and Supply Chain, 1,001-5,000 employees

Used monthly for less than 12 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed December 2020

Brandly

PROS

We like that it is easy to use and navigate.

CONS

I don't have any complaints at this time.

Reason for choosing Brandly

We appreciate the design and ease of use and good customer service.

Hayley

Medical Devices, 201-500 employees

Used weekly for less than 6 months

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed May 2021

Saves Me Hours of Work!

When searching for a solution for managing business cards, I could not have created a better tool! Brandly is perfect for every brand manager or HR manager out there who is in charge of making business cards. Especially, if you tend to hire many people at once. We acquire companies at least once a quarter, which means we have a flood of business cards come in. Creating the card isn't the hard part, it's organizing the information, shipping them all out individually, and reconfirming the information is correct. It's a nightmare! With Brandly, the only time it takes me more than 1 minute to approve a card is when someone does something wrong. Even then it's only 10 minutes max.

PROS

It is simple to use for administrators and users of all ages. It aligns with the user experience people are used to nowadays - follow this link, enter your information in, make adjustments, and send it to be approved by the admin. The customer support is quick and always gets you what you need. The quality of the cards also surprised me; high-quality cards are sometimes hard to come by. Can Brandly expand to do other marketing materials? I'd love if I could create flyers where people could edit some areas of the flyer and have them printed through Brandly. We have that problem right now and adobe acrobat isn't a great solution because the approval and printing isn't as seamless.

CONS

I think the feature where people's information is automatically entered into the card should be an automatic or an easy to add feature for the admins. It's critical in getting people to actually create the card.

Reasons for switching to Brandly

Because I was designing cards all damn day. It was absolutely ridiculous. Then I found Brandly and can just send people a link, approve it, and have it shipped to the location of their choosing.

Brenda

Government Administration, 201-500 employees

Used less than 2 years

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

3

VALUE FOR MONEY

3

CUSTOMER SUPPORT

5

FUNCTIONALITY

3

Reviewed January 2021

Very happy with Customer Service

Brandly has great customer service. Their team goes out of their way to assist you and keeps you informed. I enjoy working with them.

PROS

Once I understood how to make the change ; it was easy to change the name.

CONS

It was difficult to make a change when I had to order a business cards for someone else. I had to put in my informaiton and figure out how to change the buisness card to my boss's name. The cards were for her. I recieved assistance from Brandly and they make it work.

Gabriel

Sports, 2-10 employees

Used less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed December 2020

Great experience!

PROS

User-friendly and a great idea! the platform is easy to use and makes it very useful to create business cards.

CONS

No complaints. We think it is a good product that just needs the world to come back after COVID-19.

Reasons for switching to Brandly

Cheaper and good product.

Mark

Consumer Services, 11-50 employees

Used less than 6 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2021

Great Platform & Service!

Great, prompt customer service!

PROS

Ease of use and customization of access! It’s even able to lock down certain fields for standard users to order, based on a pre-defined and tailored template.

CONS

It could be a little more modern looking of a platform, but overall it’s all good.

Cathy

Civil Engineering, 1,001-5,000 employees

Used less than 12 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed December 2020

Best Business Card Vendor

We've reduced our costs by using Brandly. Plus, it's more efficient!

PROS

Love that this allows contactless ordering and shipping is free to employees directly. Also, like that all orders are stored so it's easy to reorder

CONS

I cannot think of anything offhand......

lidiane

Facilities Services, 11-50 employees

Used weekly for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2023

excelente com otimos recursos estão de parabens pelo desenvolvimento

a demora de alguns recursos , prazo demorados muita logistica

PROS

o desenvolvimento e atendimento ao cliente

CONS

a demora de alguns recursos , prazo demorado

Reason for choosing Brandly

custo e beneficio, preza pelo preço fornecido

Moshe

Graphic Design, 2-10 employees

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed December 2020

Outstanding service

It was great working with [SENSITIVE CONTENT HIDDEN], he was clear and set expectations. He is a great business development guy and I would use any product that he recommended.

PROS

Easy to use, clear instructions, and simple implementation.

CONS

Want more scale and the ability to print on more than just business cards.

Reason for choosing Brandly

Outstanding sales and service.

Cynthia

Wholesale, 51-200 employees

Used monthly for less than 6 months

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

3

Reviewed February 2021

Feedback from user on Brandly's business card product

Has been fine. I am very pleased with our Account Manager, [SENSITIVE CONTENT HIDDEN]. [SENSITIVE CONTENT HIDDEN] has been great to work with; he is very timely in responding to my questions, whether I call or email him. He is patient and very helpful. Great customer service!

PROS

Haven't been using the software for very long. Easy to edit for changes. Like that you can pull up a previous order and simply reorder or make any changes.

CONS

Some of our employees have a photo on their business cards. When I pull up a previous order, I would like the photo to show up and not have to be reinserted each time I order.

Kevin

Business Supplies and Equipment, 51-200 employees

Used monthly for less than 6 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed December 2020

Quality cards, competitive price

Great customer service! Timely. Very helpful and knowledgeable. Couldn't be easier to work with. Would highly recommend.

PROS

It's easy and intuitive. Storing multiple designs for the front and back of our business cards was very helpful.

CONS

Nothing to really note here. We had a couple minor technical speed bumps during the proofing process, but were able to get the job done without issue.

Dave

Construction, 51-200 employees

Used monthly for less than 6 months

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed February 2021

outstanding customer service

PROS

I've been working with [SENSITIVE CONTENT HIDDEN] and his responsiveness and willingness to get our account setup in a way that would be best for us has been fantastic. We've had multiple back and forths on small tweaks and he's always been accommodating. Thanks [SENSITIVE CONTENT HIDDEN]

CONS

Looking to add user instructions on the design page.

Samuel

Real Estate, 2-10 employees

Used monthly for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed October 2021

Outstanding service and quality

PROS

Outstanding service and quality finished product. Their Production Coordinator was a tremendous help in getting the layout right and the business cards came out perfectly. I would happily recommend their products to my friends and will personally use them again in the future.

CONS

N/a

Showing 1 - 16 of 16 Reviews