Customer's Canvas
About Customer's Canvas
Most Helpful Reviews for Customer's Canvas
1 - 5 of 12 Reviews
Giovanni
Financial Services, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed May 2024
Detailed Solution for Business Branding
The process of product configuration and branding is well addressed by the solution
CONSThe inclusion of all the branding details makes the approach suitable
Szilárd
Printing, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2022
I'm am glad that we chose the best web2print solution
Extremely professional. Our customers love to use it. It has very good developer documentation. Very helpful customer service and technical support. Frequent updates and new features. We could easily integrate it into our existing webshop system.
CONSThe plan we choose is a little more expensive, but this is not problem, very worth the price.
Reasons for switching to Customer's Canvas
Our previous web2print system was very outdated. It worked on Adobe Flash based, Flash support in browsers has been removed, it was difficult for customers.
Chris
Verified reviewer
Marketing and Advertising, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
1
EASE OF USE
1
VALUE FOR MONEY
2
CUSTOMER SUPPORT
1
FUNCTIONALITY
1
Reviewed September 2023
Extremely buggy with poor customer support.
Worst customer support I've ever experienced. We're losing money daily because of them and are actively looking to replace their platform as soon as we can.
PROSI like that it has a self-hosted solution so we can white label a product designer and then try and automate the printing process.
CONSThe program is extremely buggy and breaks constantly. Reaching out to support takes weeks before any resolution is found. You get the run around for weeks with "our developers are looking into it." We are experiencing an issue in production where 20 percent of all of our products fail to print. We're losing revenue and it's been over two weeks since we brought up the issue with them and their developers are "still looking into it."
Reason for choosing Customer's Canvas
It came highly recommend, though for the life of me I can't figure out why.
gerry
Printing, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed December 2020
we choose Customer's Canvass to replace an outdated web to print editor
After an extensive review process, we choose Customer's Canvass to replace an outdated web to print editor. Customer's Canvass stood above most of their competitors in the sales process mainly because of it's ease to use and feature set that our user's required and/or wanted. We've been with Customer's Canvass for two years now, and we just signed a contract for two more years. We really look forward to continuing our relationship with Aurigma and Customer's Canvass to better serve our client's web-to-print editing needs.
PROSCustomers Canvass has really the best feature set in web-to-print software and it's built in HMTL5
CONSA bit development heavy upfront to get started.
Reasons for switching to Customer's Canvas
Flash and Java support
Henry
Printing, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2022
Review from Printcious.com
The experience is pleasure. My decision is also correct after research many web-to-print software providers.
PROSFaster integration, the steps to integrate with our application is very easy. This save our engineers time a lot. Better support, if any question, we can study the documentation from CC website. We also can always log a case in CC and their engineers will reply very fast. Stable application, the application always upgrade to have better performance and more features to use. User friendly, I would said the web to print tool is very user friendly. It allow me hide those features which are not being use frequently and customize the layout.
CONSSometimes version upgrade might introduce some bugs. But what software does not have bug? Luckily Customer's Canvas team can fast response and fix it or provide workaround.
Reason for choosing Customer's Canvas
Easy to integrate. Better UI/UX. Faster response time.