Very easy and straight forward to use.

Printlogic is very easy to use in all areas, very helpful company with plenty of customer support, if something needs to be changed or any suggestion given to make thing best fit my company going forward, Printlogic are always willing to help and look into these areas for me.Along the way over the last 7 years they have always tried to help with any improvement suggestions I have made to make the system more personal to me and my Company.

Their are not many negatives with printlogic in the areas I use within the software, little things like when changing the contact name to whom the estimate needs to be sent to, if I need to go back into the description to change something it reverts back to the default contact but this is just a small thing and I am sure Printlogic would look at locking this if I asked.Not may negatives really i can find about the software, very happy with the system in general.

Friendly and helpful. Always very personal (ie you're not directed to an auto attendant, one of my pet hates) and always willing to look to make a change to the system for you if it's of help to you. Highly recomend this company to deal with.

It's easy to navigate, goes from start of a job to the very end of a job (quote to payment and everything inbetween) and it's possible to put it on multipe computers - PC, Mac, iPad, iPhone etc and have multipe users for the one monthly prescription.

I'd really love to be able to write a letter to a customer from the system where you pick a customer and a contact in the customer and then if there was a letter symbol that you could click on where it would populate the business (customer) name and address and the start of the letter (Dear Jim, for instance) and would have your signe off at the bottom so all you have to do is type what you want to say. We used to have this on our old system and I really miss it. 98% of our comunication is done by email but sometimes you have to send a letter be it with a sample or whatever and that would be so useful. It would also record your letter on the customer file.

Frustrating!

This is a difficult question to answer as I am struggling to find an aspect that does not have limitations in its functionality!

The material file set up is a bit nuts! You can increase prices for quote cost and also quote sell in the material files but that does not link to the purchase order cost so you have to export the material file to excel, do the updates in that file, then send to Printlogic to upload. Be very careful in how you set up the excel file! The calculation engine / terminology is very poor, e.g. 1/3rd A4 6pp Leaflet would print 2up work and turn on SRA2, Printlogic calculates this item as 12 x DL's on an SRA2 sheet, it does not calculate to a flat sheet size, i.e. A4 folding and does not link to a working template. Unfortunately a lot of time is spent manually entering in job bag instructions that should be readily available from the quotation calculations.

Good at what it does with a great support team on hand.

It is built by printers for printers so totally gets what we need.

As we changed our business model to a creative full marketing agency we needed to migrate to a software package that was built for that sector. If we stayed in print we would have stayed with Printlogic.

I have worked with the system since 2014 and have seen it evolve and improve year on year. Enables me to manage my quotes and orders and provide everyone in the team an easy to use system to update and track orders. Makes administration easy and provides great reporting options.

The ease of use, the great customer support and the wide variety of uses.

The costed quoting section, very labour intensive to setup. Always lose patience with it when I attempt to work on it.

We have used PRINTLOGIC for over 7 years now and find it absolutely invaluable in helping the efficiency of running the Business. Previous customer quotes/orders available in seconds and saves so much time.

Ease of use, producing clear concise Quotations. Great reports can be produces for Sales/Cost data

We did not start off using the Invoicing facility....and wish we had!

very good, can't think of anything specific

We find Printlogic easy to operate and fits well with our manual systems.

a few bits that don't connect, like if you have to change an order after creating it, changing the linked quote does not change the order

Printlogic cloud-based option gives us massive scope to work remotely on our business where ever we are

Easy to use software with great functions for in-house production and the handling of all external suppliers

The PO system is clunky and needs refining

We are currently using the works order and invoicing modules, and will progress to purchasing in the next few months. Information on job status and relevant documentation such as delivery notes and invoices are easily accessible. The ability to email these documents plus other attachments is very useful. Copying previous works orders to create new orders, and the ability to switch the information over to another customer is straight forward. Numerous reports are available covering all aspects of Sales, Production and Accounts.

The software is primarily designed for printers, and as a finisher/POS and box maker we have had to adapt to system to work for us. For a user, some of the operations are not intuitive. Printers tend to use job lot pricing and orders are usually made and delivered in 1 lot. We use job lot pricing, but also per 1,000, and each, which the system does not cater for. We also deliver some jobs over a period of months and so require part invoicing, and on some work will charge for overs, or reduce the cost of the job is short. The system does not cater for this, and although there are ways around this problem, it requires more input by the administrator. For example, if a job is entered as 20,000 copies @ £2000 i.e. £100 per 1,000 and only 18,000 are produced, we would invoice @ £1800. To do this the order quantity needs to be amended to 18,000, otherwise, when completed the invoice would be produced @ £2000. This however leaves the customer record at 18,000 ordered which is incorrect. With regard to the estimating, we do not currently use this module as it does not lend itself to our operation. This will take considerable adaptation to work for predominantly bespoke sizes of materials products and the various pricing structures we use.

Printlogic has improved our business efficiency, due to having real time job information available to all that require it quickly.

Printlogic has enabled us to get rid of the old job bag system and transform to an online system which is available to all departments instantly, amendments can be made quickly and then available to everyone and repeat jobs can be cloned in seconds.

The proofing and despatch capabilities we have not used as they are not what we require, the proofing capabilities could be improved and the despatch integration with more couriers would be a big help.

I found Printlogic on the Capterra website and after reading the reviews I contacted them that evening. The following morning I had a call back and a demo scheduled for that same afternoon. After a 30 minute demo I was sold and the rest is history! We pride ourselves on our customer support but the Printlogic team have exceeded even my high expectations from the initial call right through to on-going daily support.

Moving from manual quotes using multiple spreadsheets and good old fashioned pen and paper, Printlogic has been a game changer for us! It's incredibly user friendly and the support team behind the software are nothing short of incredible! It takes a little while to plug in all of the data (stocks, costs, machines, finishing options etc) but once it's all in, quotes are easy and super fast to generate. I love the fact multiple quantities and options can be included because this is request we get an awful lot due to the large number of finishing options and stocks we offer. I also love that customers can confirm orders via a link in their email and approve proofs online. The support team have been awesome tackling all of my requests for changes or customisation so it works exactly the way we need it to. The proofing system is quick and easy and the job management section has enabled us to improve efficiency and ditch our studio white board! We offer a lot of bespoke finishing options and have been able to build everything in so it can be quickly and easily costed up by any member of staff. Quotes are going out to customers faster which means we're securing more orders, jobs are going out quicker thanks to better job management and we're making less human error mistakes thanks to the works dockets being generated automatically rather than by hand. All in all I couldn't be happier and am so pleased I found Printlogic. At it's price point it is amazing value for money.

The proofing system wasn't ideal for us initially, however Printlogic customised it for us and in the process saved us a lot of money having a custom proofing system built.

Printlogic has enabled us to quote some work alot quicker, we can talk to clients over the phone and quote them items in minutes, where it took much longer with out old sotfware.

We moved from Imprint to Printlogic, originally looked to save money on our current system. PrintLogic had a lot of features that appealed to us from Management Reports to quick and easy estimating and job tickets.It took quite a while to get the software to a point where we could go operational. And the support team also managed in upload our legacy data too, meaning we still have some information for our previous software.

Originally there were a couple of bugs, that soon got ironed out through talking to support.We do not like that we have to request changes to templates via the support team.if more information of data fields were available we could tailer our own templates for dockets, forms and stationery for the product alot easier.

Overall, setting prices, quoting clients, job implementing, finishing and invoicing are all extremely practically applied and creating job bags for work floor instructions is also very good. The support team are very good too and approach some levels of bespoke planning for my requirements, leading me to re-enforce the fact that Print Logic is an excellent product that is very good value for money.

Print Logic seems to fit in with my business. It allows my staff to keep all information in one place and refer back to it with accuracy when required. Although it isn't perfect by covering all that is required, it does offer good value for the monthly fee

I find updating stock pricing extremely frustrating, finding stock and setting prices can be confusing and laborious. Order tracking and workflow planning is frustratingly inactive.

Helps a lot to manage workflow personally and as part of a team

Ease of use and portability and adaptability

Lack of daily accountability of work flow for each team member

Really good experience overall. Responsive staff etc.

Everything about printlogic is great except for the estimating/quoting. This is overly complex and almost impossible to use.

The estimating/quoting, part of this is hard to use. I have given up and use our old system to produce quotes and then transfer the data to printlogic. Not ideal.

I would say my overall experience has been good, the frustration is how much better the system can be.

The ease of use, and what functionality the system has as standard.

The support could be better. The company seems over run at the moment with support calls. Development also seems an issue, even to get an answer from support or a quote and lead times.