All Adobe Connect Reviews

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Benjamin

2 - 10 employees

Used less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

Reviewed March 2022

Good Functions for use!

User Profile

Carlos

Verified reviewer

Hospital & Health Care, 1,001-5,000 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

3

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed November 2019

A very sophisticated software and with the best options to make videoconferences.

Adobe Connect is one of the best options available on the market for high-quality video calls and video conferencing that meet demanding business standards. Using this software in my work I have improved my communication channels with both our patients and staff. In addition, we use this software for the training of personnel through formative videoconferences on preventive health, medical safety, improvement and care for our patients and other aspects. I recommend that you acquire this software and apply it in your work.

PROS

I use this software very regularly in my work, as it is one of the most efficient web videoconferencing platforms I have ever used. With Adobe Connect I can quickly establish communication with our clients and co-workers thanks to their wide conference rooms, which I manage by activating a password which I distribute to the participants of our meetings. Another very positive factor of this software, is the quality in audio and video in their videoconferences, the best. Adobe Connect has one of the best video conferencing systems, ideal for training personnel and to establish contact with customers and co-workers who are in other cities nationally and internationally. This quality offered by this software has perfected our work dynamics, improving the scope of our work and our business competitiveness. The communicative environment offered by this software is one of the best because you have the videoconference room and you have an interactive chat where you can add comments, upload search links, attach documents and much more. In addition to all of the above, Adobe Connect offers you an application that you can use on your Smartphone and use Adobe Connect anywhere you have an Internet connection.

CONS

It's such sophisticated software that you'll need a computer technician to make the necessary configurations to use the software at its maximum capacity. Apart from this difficulty to use it I have no more negative aspects to mention of this software.

John Aries

Human Resources, 5,001-10,000 employees

Used weekly for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed December 2021

Great tool for an online training class

As a presenter, it is great to know that you will be the only one who can start the conference and there are not chitchats on the side while you are out. However, it will also be a downside since if the presenter is late then no other people can start the conference which can be a waste of time.

PROS

The software provides reporting capabilities on the timestamps of the attendees which makes the attendance reporting of a training class easier than to do it manually.

CONS

While the presenter can manage the microphone usage of the attendees, it is hard as a user to maintain a quiet background because as a user, I did not locate the noise cancellation option.

Reason for choosing Adobe Connect

The reporting capabilities for attendance purposes.

Leanne

E-Learning, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

3

EASE OF USE

4

FUNCTIONALITY

3

Reviewed January 2020

Great for Online Learning but Large Groups are Difficult!

Overall, I have used this program on a daily basis for live, synchronous contact as well as creating recorded lessons. This is invaluable to my online teaching experience. However, I would like to see the functionality and features improved, as well as the ability to teach a greater number of students without delays or disturbances to the lesson.

PROS

I use this on a daily basis for online teaching and learning. Some of the features I found most useful are the different pods for students to respond in, providing interaction and collaboration. Students can draw on the whiteboard, chat in the chat pod, select from multiple choice questions created by the teacher, "raise their hand" using a button, and provide feedback by clicking the different status buttons (green check, red x, etc.). They can also turn on their microphones to answer questions. I am able to pull in videos, files, and presentations for teaching.

CONS

The program runs very slow as more students join. Large groups are not necessarily a problem unless you ask students to begin using microphones or the whiteboard. At that point, I have experienced delays and even crashes, although those are not as common as severe delays. In my experience, any group above 20 students delays the more interactive features (mainly the microphones and whiteboard). This is discouraging since interaction is important to effective teaching and learning. One feature that was taken away that I would like to see re-added is the entry message. When a student "knocks" at the door to enter the classroom, the teacher/user used to be able to save a message for the student to see, such as, "I am out of the office today." I think this feature must have been removed, but I found it extremely beneficial when needing to continue a lesson with one student and ask another to wait.

Anonymous

5,001-10,000 employees

Used weekly for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed December 2022

adobe review

i love it. It is easy to administer and users never complain about it. It also allows for ease of communication!

PROS

i am an admin and I hear great reviews about this product. It allows for easy communication. From my end, it is easy to provide access to individuals and I hear that the software is easy to implement as well!

CONS

nothing. Sometimes, it does take a it long to load but that is it.

User Profile

Amanda

Verified reviewer

Semiconductors, 1,001-5,000 employees

Used weekly for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed August 2022

High quality videoconferencing

Adobe Connect has features that stand out and make it an effective choice. It reduces costs and optimizes the company's communication capacity.

PROS

It has a pleasant and easy-to-navigate user interface. It has a reduced learning curve. It allows you to connect in an easy and agile way, from anywhere and at any time, using any media, device or operating system. Security and scalability are two characteristics that stand out in this platform. It enables effective videoconferencing and screen sharing. It offers a library of content stored in the cloud for easy access.

CONS

Although this platform is very robust and versatile, it is necessary to have a good bandwidth to enhance the experience and enjoy all its features to the fullest.

Gurpreet

Hospital & Health Care, 10,000+ employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

3

EASE OF USE

3

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed March 2020

Use of Adobe Connect

I liked using adobe connect, once you figure out all the nuances it is fairly easy to use. The only reason I stopped using it was because my employer would no longer support the use of it.

PROS

At the time when I used this service, it was completely free to use. This was the main reason I used it. Not terribly hard to use but there were some challenges.

CONS

At times it was difficult hearing everyone in the session. Sometimes I would have everyone in the session mute their microphones with the exception of the individual that was presenting.

Reasons for switching to Adobe Connect

Adobe connect was free and supported by my employers IT department

Sueda

Computer Software, 1 employee

Used weekly for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

3

EASE OF USE

3

FUNCTIONALITY

4

Reviewed May 2021

So..

PROS

I used adobe connect to join my online classes. Actually I don't like it at all. It looks like an old software and I don't like to use it. There is a lot of better options. So I would not use adobe connect again if I don't have to.

CONS

Absolutely the interface. I don't like it. It looks really old.

Reasons for switching to Adobe Connect

I was have to. My university started using adobe connect. So I used it as a must. If I could choose, I would never choose connect.

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Michael

Verified reviewer

Consumer Goods, 1,001-5,000 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed May 2022

Exponentially improves collaborative work

Adobe Connect offers all the tools used today to keep teams communicating effectively. It is a really useful platform that you need for your business.

PROS

It has an elegant simplified interface that allows you to focus on common places of work. It allows video meetings with high quality. A whiteboard can be created and used to dynamically share and display information. Chat provides the ability to communicate and share content in real time.

CONS

This is a very complete and efficient platform. So far the only downside is the simplicity of some of its features.

Anonymous

1 employee

Used weekly for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed May 2022

A feature that I really liked in Adobe Connect.

Although my use is not much in this program, but I like the quality and accuracy of the video, and I feel the desire not to end the connection.

PROS

This program allows to include and organize a number of users within your group and in separate rooms from each other, something I liked, and with some programs such as Microsoft PowerPoint. Also, creating an invitation to users and controlling them by placing them in separate rooms, accessing permissions, distributing tasks, etc. Other than all that, it is enough that it has great video quality, unlike other software on the market , and this is one of the features that is close to my heart.

CONS

I think the main obvious drawback is that you can't invite non-Adobe users within the platform. Sometimes there are sound problems even when everything is fine, not much, but it causes a disturbance when it comes.

User Profile

Thomas

Verified reviewer

Information Services, 51-200 employees

Used weekly for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

2

VALUE FOR MONEY

3

CUSTOMER SUPPORT

1

FUNCTIONALITY

4

Reviewed October 2022

Adobe Connect is perfect if you're already in the Adobe ecosystem

I did not have the best overall experience with Adobe connect and only use it for about 6 months until moving on to something better

PROS

Adobe connect had several amazing features but most of them had to do with other Adobe products meaning if you weren't in their ecosystem it was very difficult to integrate things

CONS

I did not enjoy how other Adobe products were constantly advertised to me and it felt like without those other products Adobe connect couldn't do everything I needed

Adrian

Food & Beverages, 1,001-5,000 employees

Used more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

3

CUSTOMER SUPPORT

2

FUNCTIONALITY

4

Reviewed September 2019

A No-Frills Online Meeting Tool

Overall Adobe Connect was an acceptable tool, but I preferred the look/feel of WebEx and GoToMeeting which seemed a bit more modern. For an individual account, I prefer Zoom but haven't experienced that as an enterprise tool so I don't truly know how it compares. The few times I did need user support as an admin for Connect, I had a heck of a time trying to track down a live human being - it was not easy getting help until we threatened to cancel our subscription. I probably wouldn't be quick to recommend this tool since there are so many alternatives out there these days.

PROS

Connect has a very simple structure of pods that can be turned on or off, depending upon the features you'd like to have available for your meeting. Some examples include chat, drawing, video, screen sharing, polling. The user interface is extremely easy to manage, and I used to train college faculty to use this for offering online classes and lectures - 95% of the time there were absolutely no issues. It is easy to learn, easy to use, and meetings/webinars can be recorded for later viewing.

CONS

From an administrator perspective, the admin console for this tool was very outdated. Each user had a folder, within each folder was a series of links for old meetings and recordings. It was complex enough that we opted to have admins manage meeting room creation for all users because it just wasn't very intuitive. The pod look was already a bit outdated when I stopped using the software a few years back, and there were some limits in terms of how many people could be sharing their webcams at once. Also, we found that if more than 2-3 people had their microphones active, there was a lot of feedback, so we always told people to mute everyone unless they absolutely needed to hear participants.

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Ahmet Fatih

Verified reviewer

E-Learning, 501-1,000 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

3

FUNCTIONALITY

3

Reviewed December 2020

Collaboration with the audience must be easier

We have been able to meet with our students. We would expect an improved UI design, easer to use icons and tabs both for the students and the presenters. It looks primitive when compared to other popular applications. (Zoom, Tandem, Meets)

PROS

Adobe Connect features specific sections for notes, easy surveys, screen shares, and document uploads which are really cool if you manage are planning to lecture with little interaction with the audience. You can present your work, get audience opinions via polls and sketch on the shared files.

CONS

We have been using the program since the outbreak of Covid19 around March and the overall concern of many of the teachers is that they cannot indulge the students into the meeting. The reasons stated (and I also experience) are: students have conncetion problems starting the porgram, they log off when trying to activate mic or camera, once the voice is activated you have to wait some time to hear the student as the system activates and lets him/her heard by the others. Overall, this pai program makes me (and the other personnel) feel that the free version of other programs (Zoom maybe) works better for video conferencing and collaborative teaching.

User Profile

Trina

Verified reviewer

Arts and Crafts, 11-50 employees

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

4

FUNCTIONALITY

4

Reviewed September 2018

Overcome the barriers of space thanks to this software.

Adobe Connect is one of the software I use most regularly when I hold high-level meetings, involving managers of other publishers, cultors, artists, musicians, and other members of the various publishing projects we intend to undertake.

PROS

Currently in our publishing house we have made many links with authors and musicians outside our latitudes, with whom we have developed joint work to align strategies for the construction of new books, where music and literary elements go from the hands of the experiences, anecdotes and stories of these authors. Adobe Connect has been a fascinating tool, which has allowed us, among many things, to overcome this barrier of distance, thanks to a comfortable and highly interactive online conference room, where we interact and steal information according to our interests as a publisher. Another innovative element of this efficient software, is the possibility of establishing lines of work for each room in order to treat each topic with special depth, without combining themes or dispersing information. Another positive argument of this software is its warm and functional interface that segments the roles of each of the people who participate in videoconferences, making much easier the work of editorial research.

CONS

One of the impediments that seem when I use this software is that for some artists and developers it is not very easy to use, having to do small introductory courses to use it as I wish. This happens because there are certain aspects of computing and software management that are not so digestible. However, it is not such a big obstacle that it detracts from this incredible software.

Anonymous

11-50 employees

Used weekly for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

3

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed December 2018

Used to use WebEx, but Adobe Connect is so much better!

This is hands down the best training or collaboration software I've used. From meetings where a lot of planning needs to happen and documents need to shared or edited live, to training sessions that are run by subject matter experts, Adobe Connect frees you up to get the work done. I am a producer for webinars, and have also trained others to use this software. I haven't been able to find any close competition yet!

PROS

The flexibility of Adobe Connect is great. Want to have three hosts and five presenters? No problem! There's no "ball" to have to track and shuffle to give people permissions. You can even set permissions for users before they even enter your meeting room!

CONS

Some of the features aren't very intuitive, so the learning curve was unnecessarily steep. However, if you Google around and keep at it, you'll find a lot of cool features you might otherwise miss. I'd also love it if they added the option to turn on dynamic video switching, so the active screen would automatically switch to the active speaker (a la Skype). I've mentioned this to Adobe, and sounds like this might be an added feature soon.

Dinidu

Computer Software, 1,001-5,000 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed October 2019

The Best Web Conferencing Platform

It's the best tool of this kind on the market as it has all the features needed to organize and coordinate online projects. It's expensive, however, the annual subscription offers a good discount.

PROS

It is a premium product from a trusted brand. Features like dynamic participation and video recording make it a useful tool for any team that is looking for an all-inclusive web conferencing software.

CONS

It's an expensive product. It comes in three pricing plans with monthly and annual billing options. Fortunately, there is a 30-days free trial. The Meetings module is free for up to three participants.

Chris

Education Management, 5,001-10,000 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

FUNCTIONALITY

4

Reviewed July 2019

Adobe Connect has been replaced by Zoom for my company, but I prefer Adobe Connect

PROS

One of the best parts about Adobe Connect was how quickly and easily you were able to connect to meetings. I loved the fact that as soon as I logged in, a number was ready to call me and have me join a conversation quickly, whereas with Zoom, I feel like logging into a meeting takes essentially triple the time. I also like being able to pause myself if I need to step away very quickly, where I have not found the ability to do that in Zoom.

CONS

Some of the features seem a little dated and it is not the most user friendly experience, and I think this is why my company has ultimately switched.

Anonymous

Used less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

3

EASE OF USE