About WebinarNinja

WebinarNinja is a cloud-based solution that helps businesses run live and automated sessions or recorded webinars on a centralized platform. It allows users to upload PowerPoint slides, create Q&A spaces, share screens, run polls and block attendees while streaming live.

WebinarNinja enables businesses to set up webinars on a weekly, daily or on-demand basis and pre-define date and time to automatically send confirmation, reminder or follow-up emails to attendees. Managers and leaders can export registrant data, polls, questions and chats to gain insights into conversion, attendance and retention rates. Additionally, users can build a media library to store marketing assets such as images, templates, logos and replays, among other data on a unified platfo...


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Supported Operating System(s):

Web browser (OS agnostic)

163 Reviews of WebinarNinja

Average User Ratings

Overall

4.39 / 5 stars

Ease-of-use

4.5

Value for money

4.5

Customer support

4.5

Functionality

4.0

Ratings Snapshot

5 stars

(95)

95

4 stars

(49)

49

3 stars

(12)

12

2 stars

(1)

1

1 stars

(6)

6

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 163 results

March 2020

Rick from Greater Living Enterprises

Verified Reviewer

Company Size: 2-10 employees

Industry: Information Services

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

March 2020

Best Value For Our Webinar Needs

Overall I'm extremely pleased with WebinarNinja. They offer all of the services and features my business needs at an affordable price.

Pros

My business has used WebinarNinja for a little over two years now. I've tried just about all options for doing webinars and WebinarNinja is the only one that supports all or our needs. One of the biggest things we needed was the ability to play video over a webinar and WebinarNinja handles that like a champ.

Cons

Sometimes navigation inside the backend is a little confusing but they have an extensive knowledge base that has lots of step by step on how to do most all things.

Reasons for Choosing WebinarNinja

The price, the features, the ease of use.

September 2019

Leigh from Cloudhead, LLC

Verified Reviewer

Company Size: 2-10 employees

Industry: E-Learning

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

3.0

Value for money

5.0

Customer support

5.0

Functionality

3.0

September 2019

There are so many things I like about WN, but ultimately, I don't think I can use it.

Overall, I had a good experience with the interface and those who work at WN. Good customer service goes a long long way, so I won't just walk away. I got my WN account through an AppSumo deal and it's for life, so I will most definitely try it again and see what happens as they continue to develop and update it. But for now, I'm going to try other options.

Pros

The support is excellent. Really responsive and they go out of their way to answer questions, help with updates and anything you need. Even when I've asked about features they don't yet have, they listen and take it seriously for potentially adding to the functionality. I also love that all pre and post webinar e-mails are set and ready to go. No extra work on my part. And the integrations work well and seamlessly.

Cons

It's a bit clunky to use and the audio and video pop in and out. It seems to be a glitch that appears differently for different users and admin. The signup page templates aren't as robust as I need them to be. I want to add a checkbox for my GDPR sign up, but right now I can't. There is GDPR option requiring users to check a few boxes. I think this probably turns users away. Which is fine if they're in the EU. But most of my clients are in the US and don't need that level of approval. I contacted WN about adding GDPR optional by webinar and they said they'd discuss it with the development team. I appreciated their response, but all these issues mean I won't be able to use WN for all my webinars and so I'm lookinig for another option..

Reasons for Choosing WebinarNinja

Price for one. And it had the functionality I needed. (GDPR happened after I chose it.) At the time, I wasn't doing as many webinars as I am now, so the issues I had weren't as much of a problem.

September 2020

Marina from Summit Writing Academy

Company Size: 2-10 employees

Industry: E-Learning

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

September 2020

WebinarNinja - Schedule your first webinar in less than 5 minutes

WebinarNinja allowed us to get our webinars off the ground quickly. They have fantastic customer support - responsive, and they follow up to make sure that your issue has been resolved. We're planning to use WebinarNinja for a long time.

Pros

WebinarNinja gets you started with webinars quickly. They have all the email sequences created. All you need to do is set the webinar information, and you're good to go. Then, as you have time, you can customize all the emails, registration page, and thank you page. The best part of this software is the initial set-up time is less than 5 minutes.

Cons

I'm having trouble thinking of what I like least about this software. They've designed it so that you can use your webinars as a marketing tool.

Reasons for Choosing WebinarNinja

WebinarNinja was recommended by businesses we trust.

April 2020

Anonymous

Verified Reviewer

Company Size: 11-50 employees

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

1.0

Functionality

5.0

April 2020

Dissappointed long-time user

I've been using WebinarNinja for over two years, helping clients to set up the platform and manage their webinars. Their platform is really easy to use and the price is super low compared to competitors. If you would've asked me to review it two weeks ago, I would've given it 5 stars. However, I had a REALLY BAD experience with them that almost made me lose a client. We set up a webinar for this client and on the day of the event, with 400 PEOPLE connected, the platform went down and had a ton of glitches. The sound was awful, we couldn't enter the studio. Everything that could've gone wrong, went wrong. We desperately tried to speak to customer service but they take hours to respond, supposedly because of COVID-19-related delays. We wrote to them via Instagram DM and they responded that they were doing an upgrade to their system and something went wrong. (I received this answer ONE HOUR AFTER the start time of my event). Anyway, we managed to get the webinar going but it wasn't a pleasurable experience for anyone involved. The replay video was useless (a lot of audio issues). I had to pay a video editor to salvage the best bits. They never sent an email saying that they were doing maintenance to their system. They never really fixed the problem. We tried doing a test webinar with them and our client, to see if we could continue using the service in the future, but it still had a lot of audio and connection issues. We're now using Zoom.

Pros

It's super cheap compared to other competitors. With a standard plan you can do almost as much as with a Zoom plan, at a quarter of the cost. It's easy to use. It has the option to embed the registration form on your landing pages and redirect the subscribers to your own thank you page, so you can basically customize everything and install Facebook tracking pixels like you would've normally do.

Cons

The audio is not the best. The presentation upload process is super glitchy, if your presentation is a little heavy, it will take DAYS to upload it to WebinarNinja. Sometimes it stops working but it never gives you an error, so you think it's uploading but it really isn't. The customer service is non-existent. I filled out a form two weeks ago and I'm still waiting for a reply (I'm a paying customer, not a trial user).

Reasons for Choosing WebinarNinja

Price and features.

Response from WebinarNinja

Replied April 2020

Hello! Nicole here. I want to firstly say how very sorry I am about this recent experience. Knowing that we've had your trust for 2 years, you mentioned you would have given us 5 stars only two weeks ago, is a message we've taken very much to heart. To be completely honest, we did a major upgrade that did not require notifying members as it was supposed to be seamless. There were some glitches affecting a few accounts. All is now working as expected and we're seeing an overall enhanced and optimized experience with many parts of the app. I'm really proud of our engineers who worked super fast to resolve the issues. They have taken measures to make sure this never happens again. Our response time is longer due to COVID but we doubled our staff and they're in training as we speak. This is not to excuse the negative impact to you and your client but I wanted to get a chance to explain. Thank you again for the feedback to help us improve. Nicole Baldinu Co-Founder & COO

October 2020

Elisabeth from The Olive Bridge/Live By Our Codes

Verified Reviewer

Company Size: 2-10 employees

Industry: Professional Training & Coaching

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

October 2020

What a way to introduce my life's work.

It's been really enjoyable and such an ease compared to other tech experiences.

Pros

It is so simple to set up with excellent and easy to find solutions to any queries. There is also ongoing support. I like how we can design the registration pages, embed the registration sign up. There is every follow up for the participants of webinars so saves time from our end too.

Cons

Only improvement I would suggest is to give more access for a co-host to edit some of the registration page details.

Reasons for Choosing WebinarNinja

It was only focused on one outcome create and run webinars, it was easy to follow and a great price.