---
title: "Zoho Webinar Reviews, Pros and Cons - 2026 Software Advice"
description: "Reviews of Zoho Webinar. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Zoho Webinar is a good fit for you!"
source_url: "https://www.softwareadvice.com/webinar/zoho-webinar-profile/reviews/"
page_type: "reviews"
language: "en"
---

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Zoho Webinar Reviews

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# Zoho Webinar User Reviews

## Reviews summary

- Overall rating: 4.6/5
- Total reviews: 78

### Secondary ratings

- Ease of use: 4.6/5
- Customer support: 4.3/5
- Value for money: 4.5/5
- Functionality: 4.5/5

### Rating distribution

- 5 stars: 53 reviews (68%)
- 4 stars: 19 reviews (24%)
- 3 stars: 4 reviews (5%)
- 2 stars: 1 reviews (1%)
- 1 star: 1 reviews (1%)

### Most mentioned pros

- Zoho Webinar provides great value for money, offers stable video and audio quality, and makes hosting professional virtual events effortless.
- I actually like the preset templates for registration confirmation and email reminders save hours of manual coordination.
- The interface is clean, and the integration with other Zoho apps makes workflows seamless.

### Most mentioned cons

- can be buggy, not incredibly intuitive at first, lack of customer success services, limited number of attendees
- Clunky and poor user experience, we had quite a few technical issues on live webinars like cameras glitching off and screen share not working
- Thank God I didn't have a webinar scheduled until a few days later because otherwise I would've been screwed - once blocked and with no help from support, I couldn't log into my account from anywhere - including the device I had been using from the beginning.

## Zoho Webinar customer reviews

Showing reviews 1-25 of 78 (page 1).

### Software sencillo a bajo costo

- Overall rating: 5/5
- Reviewer: Happy Institute P.
- Industry: Higher Education
- Company size: 2-10 employees
- Product usage: less than 1 year · daily
- Reviewed: October 2026
- Review source details: This review was submitted organically. No incentive was offered

Me ha gustado muchísimo poder automatizar y organizar mis webinars semanales de forma muy sencilla; incluso pude integrarlo fácilmente con mi CMR. Y por su puesto el costo es muy bajo comparado con otros

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 3/5
- Functionality: 4/5

#### Pros

Es una herramienta muy fácil de manejar, es muy fácil de configurar y permite la automatización de procesos de manera muy sencilla

#### Cons

Se queda corto con algunas herramientas y tal vez su pantalla de transmisión es básica, pero funciona

---

### Reliable and User-Friendly Webinar Platform

- Overall rating: 5/5
- Reviewer: Verified Reviewer
- Industry: Electrical/ Electronic Manufacturing
- Company size: 2-10 employees
- Product usage: less than 1 year · monthly
- Reviewed: September 2026
- Review source details: This review was submitted organically. No incentive was offered

Overall experience: My overall experience has been highly positive. Zoho Webinar provides great value for money, offers stable video and audio quality, and makes hosting professional virtual events effortless.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Pros: What I liked most is how easy it is to set up and launch a webinar. The interface is intuitive for both organizers and attendees, and the integration with the rest of the Zoho ecosystem is seamless.

#### Cons

Cons: The customization options for the registration pages and emails are a bit limited compared to some competitors.

---

### I love it easy to use and value for money

- Overall rating: 5/5
- Reviewer: Fatima W.
- Industry: Human Resources
- Company size: Self-Employed
- Product usage: less than 1 year · weekly
- Reviewed: August 2026
- Review source details: This review was submitted organically. No incentive was offered

I love it easy to use and value for money and I also love accessing post-event recordings, which is incredibly fast and easy.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

The ease at which the webinar can be set up. I actually like the preset templates for registration confirmation and email reminders save hours of manual coordination.

#### Cons

unable to edit certain settings after the webinar was created but the best part is customer service responds on time so thats a plus.

---

### Good on demand webinar

- Overall rating: 5/5
- Reviewer: Shanmugapriyaa M.
- Industry: E-Learning
- Company size: Self-Employed
- Product usage: less than 1 year · weekly
- Reviewed: June 2026
- Review source details: This review was submitted organically. No incentive was offered

it was very positive and i got instant support when any issue arise or if i have any dobts, i would highly recommend

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 4/5

#### Pros

the ondemand webinar feature is the best when it comes to zoho ebinars, they have the best and fast servivce team as well

#### Cons

nothing, i generally like zoho webinar, one thing to note is their limited trial periods and offers, but it is very good

---

### Zoho Webinar - Great tool for webinars

- Overall rating: 5/5
- Reviewer: Verified Reviewer
- Industry: Education Management
- Company size: 2-10 employees
- Product usage: less than 1 year · weekly
- Reviewed: June 2026
- Review source details: This review was submitted organically. No incentive was offered

Overall experience is great and would love to keep using it in future. I hope that it would help me increase my reach.

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Ease of use. Value for Money and great features. Analytics feature is great as well as the quick access to recordings.

#### Cons

Hardly anything. The UI can be made simpler though. The icons can be simplified and modernized for ease of use.

---

### Recommended

- Overall rating: 5/5
- Reviewer: Verified Reviewer
- Industry: Airlines/ Aviation
- Company size: 11-50 employees
- Product usage: less than 1 year · daily
- Reviewed: March 2026
- Review source details: This review was submitted organically. No incentive was offered

It is a dependable, no-nonsense tool for professional presentations. It prioritizes data and lead organization over flashy visuals, making it a great fit for B2B environments where tracking results is the main priority.

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 5/5
- Customer support: 3/5
- Functionality: 5/5

#### Pros

The registration management and post-webinar analytics are excellent. It’s a solid tool for tracking attendee engagement and qualifying leads without needing external plugins. Being browser-based also removes any friction for guests joining the session.

#### Cons

The interface feels a bit dated compared to newer platforms, and the customization options for landing pages are somewhat limited. Also, the 60-minute cap on the free tier can be tight if the Q&A session runs long.

---

### All round good webinar platform at affordable price

- Overall rating: 5/5
- Reviewer: Verified Reviewer
- Industry: Veterinary
- Company size: Self-Employed
- Product usage: a free trial · monthly
- Reviewed: March 2026
- Review source details: This review was submitted organically. No incentive was offered

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 4/5
- Customer support: 3/5
- Functionality: 4/5

#### Pros

Easy to use, very informative how to tutorials, easy set up and webinar attendees have not complained about the interface platform. Affordable pricing.

#### Cons

branding for businesses when creating the registration page is very limited in design, just basic logo upload.

---

### amazing all in one

- Overall rating: 5/5
- Reviewer: Daniel S.
- Industry: Education Management
- Company size: 51-200 employees
- Product usage: less than 1 year · monthly
- Reviewed: February 2026
- Review source details: This review was submitted organically. No incentive was offered

The creation of the event is easy and normally I can add other users to support me, so the whole team can work in the same project

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

With Zoho webinar we can link it to the CRM and is very easy to use. another great feature is that attendees can easily connect

#### Cons

The integration with the CRM hel us with the follow up of the attendees. I use it mainly for B2B sales and rally helps me to make a correct follow up

---

### Cost-effective, Versatile, but Buggy

- Overall rating: 3/5
- Reviewer: Sam P.
- Industry: Information Technology and Services
- Company size: 11-50 employees
- Product usage: a free trial · monthly
- Reviewed: January 2026
- Review source details: This review was submitted organically. No incentive was offered

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 5/5
- Customer support: 3/5
- Functionality: 5/5

#### Pros

very cost effective, easy to use, really versatile, integration with hubspot, registration tracking.

#### Cons

can be buggy, not incredibly intuitive at first, lack of customer success services, limited number of attendees

---

### Powerful, easy to use, and budget friendly!

- Overall rating: 5/5
- Reviewer: Verified Reviewer
- Industry: Mechanical or Industrial Engineering
- Company size: 11-50 employees
- Product usage: a free trial · monthly
- Reviewed: January 2026
- Review source details: This review was submitted organically. No incentive was offered

It’s a very intuitive and easy-to-use platform. I used the webinar module and was able to host a smooth and professional presentation. The features are well designed and on point. Compared to other options on the market, it’s very affordable and doesn’t force you to subscribe to additional modules or pay extra fees.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 4/5
- Functionality: 5/5

#### Pros

Easy to use, with intuitive and clearly defined features. The audio and video quality are excellent, and it offers useful tools to interact with the audience.

#### Cons

It's hard to find a con for the platform. All the options I wanted were available, and I definitely will subscribe.

---

### Personal Assistant

- Overall rating: 5/5
- Reviewed: November 2026
- Industry: E-Learning
- Company size: 2-10 employees

The reviewer values the straightforward setup and management of virtual events, which helps maintain a professional atmosphere. While the platform is efficient for organizing events, the rigid design options for landing pages may not meet all branding needs.

Full review available after login on Software Advice

---

### Simple, Customizable, and Reliable – A Great Webinar Platform

- Overall rating: 5/5
- Reviewer: Verified Reviewer
- Industry: Health, Wellness and Fitness
- Company size: 2-10 employees
- Product usage: less than 1 year · monthly
- Reviewed: November 2025
- Review source details: This review was submitted organically. No incentive was offered

My overall experience with Zoho Webinar has been excellent. The platform makes hosting webinars simple, reliable, and stress-free. From registration to live interaction and post-webinar analytics, everything works smoothly. The customization options help create a polished, branded experience, and the integrations with CRM and other Zoho tools add real value. It’s been a great solution for our team’s needs, and I’d confidently recommend it to others.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Zoho Webinar is extremely easy to use and surprisingly customizable. Setting up sessions, managing attendees, and personalizing the experience all felt intuitive. The interface is clean, and the integration with other Zoho apps makes workflows seamless. It’s a great tool for anyone who wants a straightforward yet powerful webinar solution.

#### Cons

The only limitation I’ve noticed is that some of the deeper customization options require a bit of exploring to find. It’s not a major issue, but having certain advanced settings more front-and-center would streamline setup even further. Otherwise, the platform performs very well.

---

### Poor customer care

- Overall rating: 3/5
- Reviewer: Verified Reviewer
- Industry: Accounting
- Company size: 2-10 employees
- Product usage: less than 1 year · monthly
- Reviewed: April 2025
- Review source details: This review was submitted organically. No incentive was offered

I had an issue logging into my account as I tried to log in from a new device and was blocked altogether after several attempts. I reached out to support through emails and the ticketing system and didn't get a response for 2 days. Thank God I didn't have a webinar scheduled until a few days later because otherwise I would've been screwed - once blocked and with no help from support, I couldn't log into my account from anywhere - including the device I had been using from the beginning. It was very frustrating.

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 4/5
- Customer support: 1/5
- Functionality: 4/5

#### Pros

Don't have much experience with other platforms but I thought the set up of webinars was relatively straightforward.

#### Cons

Poor customer care, not very intuitive in terms of templates for reminder emails.

---

### Zoho Webinar User Review

- Overall rating: 5/5
- Reviewer: Verified Reviewer
- Industry: E-Learning
- Company size: 2-10 employees
- Product usage: less than 1 year · weekly
- Reviewed: September 2025
- Review source details: This review was submitted organically. No incentive was offered

Overall experience is good and I will continue using Zoho Webinar in the future. Found it simpler to use than many other competitors.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 4/5

#### Pros

Fast Onboarding, Access to users and recordings and good pricing is a plus. Setup is fast and very easy to understand.

#### Cons

Limited branding and customization. There is a lag sometimes. Integrations with other tools is limited.

---

### Don't Sleep on Zoho Products

- Overall rating: 5/5
- Reviewer: Elyse R.
- Industry: Education Management
- Company size: 2-10 employees
- Product usage: less than 1 year · monthly
- Reviewed: October 2025
- Review source details: This review was submitted organically. No incentive was offered

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

You don't need to download an app to use it. Love that it can be branded. Love that you can click a link soon after registering, and add it to your calendar. Love the poll feature and how you can see who participated. Love that it ties into the rest of the Zoho ecosystem. We use a lot of their products: Mail, Books, and Bigin. The support is also very good and can access it easy enough.

#### Cons

There is nothing not to like. Just off the fact you don't have download software has us sold on the product.

---

### Zoho Webinar is cost-effective and much better compared to other platforms.

- Overall rating: 5/5
- Reviewer: Verified Reviewer
- Industry: Investment Management
- Company size: 2-10 employees
- Product usage: a free trial · monthly
- Reviewed: January 2026
- Review source details: This review was submitted organically. No incentive was offered

Zoho Webinar is cost-effective and much better compared to other platforms. Easy to use with many pros. Sound and recording can improve slightly, but overall performance is superb. Highly recommended. Full rating!

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Cost-effective webinar platform with many useful features. Easy to use, reliable, and better value compared to other platforms.

#### Cons

Sound quality and recording clarity can be slightly improved. Apart from this, overall performance and features are very good.

---

### Zoho webinar is a great tool for startups

- Overall rating: 5/5
- Reviewer: Verified Reviewer
- Industry: E-Learning
- Company size: 11-50 employees
- Product usage: a free trial · monthly
- Reviewed: December 2025
- Review source details: This review was submitted organically. No incentive was offered

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 2/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

I loved how easy it was to intergrate with my current services and provide adeqate use if our time and resources

#### Cons

I dont like how expensive it can be especially for businesses in kenya and other low income countries

---

### Zoho webinar review

- Overall rating: 5/5
- Reviewer: Jude R.
- Industry: E-Learning
- Company size: 2-10 employees
- Product usage: less than 1 year · weekly
- Reviewed: May 2025
- Review source details: This review was submitted organically. No incentive was offered

Overall experience was very good, chat support assitant also great, when i wanted to make enquity the response time was very short

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 4/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

I love the simplicity, and the fact that I can even stream life makes it more convenient and useful to me

#### Cons

There's nothing really I dislike as it entails all features, the only thing I will like them to enhance on is increasing the number of reminder before the webinar from Three to maybe they allow users decide how often they should send reminder, rather than restricting them to just three

---

### Zoho review

- Overall rating: 5/5
- Reviewer: Mlungisi Mbakani M.
- Industry: Events Services
- Company size: 2-10 employees
- Product usage: a free trial · weekly
- Reviewed: June 2025
- Review source details: This review was submitted organically. No incentive was offered

Overall, using the platform has been easy, time saving and effective for our company. The whole organization has been enjoying it.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 4/5
- Customer support: 4/5
- Functionality: 5/5

#### Pros

User friendly interface. Ease of registration for webinar sessions and the integration of polls in the scheduled webinar session.

#### Cons

Selecting which fields are going to be compulsory every time a new webinar session is being scheduled.

---

### ZOHO EFIECIENTE

- Overall rating: 4/5
- Reviewer: Verified Reviewer
- Industry: Information Technology and Services
- Company size: 2-10 employees
- Product usage: 1-3 years · daily
- Reviewed: January 2024
- Review source details: This review was submitted organically. No incentive was offered

MUY BUENA, ES MUY INTUITIVO , BUEN SOPORTE

#### Ratings breakdown

- Ease of use: 4/5
- Customer support: 4/5
- Functionality: 5/5

#### Pros

FACILIDAD DE MANEJO , IMPLEMENTACION, PRECIOS

#### Cons

ALGUNOS ACCESOS SON POCO VISIBLES, LOS SEGUIMIENTOS DE CORREO NO TE PERMITEN COPIAR

---

### Zoho Webinar Experience

- Overall rating: 4/5
- Reviewer: Adelya N.
- Industry: Information Services
- Company size: 2-10 employees
- Product usage: less than 1 year · weekly
- Reviewed: May 2025
- Review source details: This review was submitted organically. No incentive was offered

It's pretty good. An easy to use platform and they have good customer service. Also, you can track where your attendees come from.

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 4/5
- Customer support: 4/5
- Functionality: 3/5

#### Pros

I like that you can see the attendee analytics and record the webinar. It also has a poll and built-in registration email features.

#### Cons

I don't particularly like that co-organizers can't edit the registration emails when they're not in the same organization. Also, the "recording now" voice at the beginning of the webinar doesn't sound very pleasant.

---

### Zoho is simply the best!

- Overall rating: 5/5
- Reviewer: Verified Reviewer
- Industry: Civic & Social Organization
- Company size: Self-Employed
- Product usage: a free trial · monthly
- Reviewed: April 2025
- Review source details: This review was submitted organically. No incentive was offered

I loved using Zoho for my webinar and intend to use it for my other upcoming meetings and webinars. I liked the part where all the registrants were easily accessible before and after the event. The recording part was amazing, the prices are very fair.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

I have so much to say on this, first the team was easily accessible and very ready to help. The process of setting up the webinar was easy, also how i could schedule reminders for both the attendees and absentees. The Zoho tech team had a call with me, guiding me in the process, and I was able to follow through without much hiccups.

#### Cons

I dont have much to say about this because my experience was very good.

---

### A good software

- Overall rating: 5/5
- Reviewer: Verified Reviewer
- Industry: Financial Services
- Company size: 2-10 employees
- Product usage: a free trial · monthly
- Reviewed: February 2025
- Review source details: This review was submitted organically. No incentive was offered

excelent performance and ease of use indeed takes the cake.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 3/5
- Customer support: 5/5
- Functionality: 4/5

#### Pros

the simple interface.The ability to do the work seamlessly

#### Cons

that the standard option doesnt have mobile viewing

---

### Zoho Webinar

- Overall rating: 4/5
- Reviewer: Verified Reviewer
- Industry: E-Learning
- Company size: 11-50 employees
- Product usage: a free trial · monthly
- Reviewed: December 2024
- Review source details: This review was submitted organically. No incentive was offered

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 3/5
- Customer support: 5/5
- Functionality: 4/5

#### Pros

I loved its ease of use. The setup stages were easy to navigate.

#### Cons

I love that it's affordable, but I would love the price for more attendees reviewed.

---

### First testing

- Overall rating: 5/5
- Reviewer: Verified Reviewer
- Industry: Legal Services
- Company size: 11-50 employees
- Product usage: a free trial · monthly
- Reviewed: November 2024
- Review source details: This review was submitted organically. No incentive was offered

I want to make my first webinar with customer and offer the best service

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Easy to use and to share in social media. I hope that my customers can approach it

#### Cons

I'll test it recently and i hope get experience on the tool

---