---
title: "Zoho Webinar Reviews, Pros and Cons - 2026 Software Advice"
description: "Reviews of Zoho Webinar. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Zoho Webinar is a good fit for you!"
source_url: "https://www.softwareadvice.com/webinar/zoho-webinar-profile/reviews/"
page_type: "reviews"
language: "en"
---

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Zoho Webinar Reviews

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# Zoho Webinar User Reviews

## Reviews summary

- Overall rating: 4.6/5
- Total reviews: 77

### Secondary ratings

- Ease of use: 4.6/5
- Customer support: 4.3/5
- Value for money: 4.5/5
- Functionality: 4.5/5

### Rating distribution

- 5 stars: 52 reviews (68%)
- 4 stars: 19 reviews (25%)
- 3 stars: 4 reviews (5%)
- 2 stars: 1 reviews (1%)
- 1 star: 1 reviews (1%)

### Most mentioned pros

- The interface is clean, and the integration with other Zoho apps makes workflows seamless.
- Love that you can click a link soon after registering, and add it to your calendar.
- I used the webinar module and was able to host a smooth and professional presentation.

### Most mentioned cons

- can be buggy, not incredibly intuitive at first, lack of customer success services, limited number of attendees
- Clunky and poor user experience, we had quite a few technical issues on live webinars like cameras glitching off and screen share not working
- Thank God I didn't have a webinar scheduled until a few days later because otherwise I would've been screwed - once blocked and with no help from support, I couldn't log into my account from anywhere - including the device I had been using from the beginning.

## Zoho Webinar customer reviews

Showing reviews 1-25 of 77 (page 1).

### Recommended

- Overall rating: 5/5
- Reviewer: Jairo C.
- Verified reviewer: Yes
- Industry: Airlines/ Aviation
- Company size: 11-50 employees
- Product usage: Used daily for less than 12 months
- Reviewed: March 2026
- Review source details: This review was submitted organically. No incentive was offered

It is a dependable, no-nonsense tool for professional presentations. It prioritizes data and lead organization over flashy visuals, making it a great fit for B2B environments where tracking results is the main priority.

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 5/5
- Customer support: 3/5
- Functionality: 5/5

#### Pros

The registration management and post-webinar analytics are excellent. It’s a solid tool for tracking attendee engagement and qualifying leads without needing external plugins. Being browser-based also removes any friction for guests joining the session.

#### Cons

The interface feels a bit dated compared to newer platforms, and the customization options for landing pages are somewhat limited. Also, the 60-minute cap on the free tier can be tight if the Q&A session runs long.

---

### Simple, Customizable, and Reliable – A Great Webinar Platform

- Overall rating: 5/5
- Reviewer: Verified Reviewer
- Verified reviewer: Yes
- Industry: Health, Wellness and Fitness
- Company size: 2-10 employees
- Product usage: Used monthly for less than 6 months
- Reviewed: November 2025
- Review source details: This review was submitted organically. No incentive was offered

My overall experience with Zoho Webinar has been excellent. The platform makes hosting webinars simple, reliable, and stress-free. From registration to live interaction and post-webinar analytics, everything works smoothly. The customization options help create a polished, branded experience, and the integrations with CRM and other Zoho tools add real value. It’s been a great solution for our team’s needs, and I’d confidently recommend it to others.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Zoho Webinar is extremely easy to use and surprisingly customizable. Setting up sessions, managing attendees, and personalizing the experience all felt intuitive. The interface is clean, and the integration with other Zoho apps makes workflows seamless. It’s a great tool for anyone who wants a straightforward yet powerful webinar solution.

#### Cons

The only limitation I’ve noticed is that some of the deeper customization options require a bit of exploring to find. It’s not a major issue, but having certain advanced settings more front-and-center would streamline setup even further. Otherwise, the platform performs very well.

#### Reasons for choosing Zoho Webinar

Cost is not comparable. Zoom is very expensive

---

### Poor customer care

- Overall rating: 3/5
- Reviewer: Emma P.
- Verified reviewer: Yes
- Industry: Accounting
- Company size: 2-10 employees
- Product usage: Used monthly for less than 6 months
- Reviewed: April 2025
- Review source details: This review was submitted organically. No incentive was offered

I had an issue logging into my account as I tried to log in from a new device and was blocked altogether after several attempts. I reached out to support through emails and the ticketing system and didn't get a response for 2 days. Thank God I didn't have a webinar scheduled until a few days later because otherwise I would've been screwed - once blocked and with no help from support, I couldn't log into my account from anywhere - including the device I had been using from the beginning. It was very frustrating.

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 4/5
- Customer support: 1/5
- Functionality: 4/5

#### Pros

Don't have much experience with other platforms but I thought the set up of webinars was relatively straightforward.

#### Cons

Poor customer care, not very intuitive in terms of templates for reminder emails.

---

### Good on demand webinar

- Overall rating: 5/5
- Reviewer: sha n.
- Verified reviewer: Yes
- Industry: E-Learning
- Company size: Self-Employed
- Product usage: Used weekly for less than 6 months
- Reviewed: June 2026
- Review source details: This review was submitted organically. No incentive was offered

it was very positive and i got instant support when any issue arise or if i have any dobts, i would highly recommend

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 4/5

#### Pros

the ondemand webinar feature is the best when it comes to zoho ebinars, they have the best and fast servivce team as well

#### Cons

nothing, i generally like zoho webinar, one thing to note is their limited trial periods and offers, but it is very good

---

### Zoho Webinar User Review

- Overall rating: 5/5
- Reviewer: Raj A.
- Verified reviewer: Yes
- Industry: E-Learning
- Company size: 2-10 employees
- Product usage: Used weekly for less than 6 months
- Reviewed: September 2025
- Review source details: This review was submitted organically. No incentive was offered

Overall experience is good and I will continue using Zoho Webinar in the future. Found it simpler to use than many other competitors.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 4/5

#### Pros

Fast Onboarding, Access to users and recordings and good pricing is a plus. Setup is fast and very easy to understand.

#### Cons

Limited branding and customization. There is a lag sometimes. Integrations with other tools is limited.

#### Reasons for choosing Zoho Webinar

Cost and Ease of use are the main criterions.

---

### Don't Sleep on Zoho Products

- Overall rating: 5/5
- Reviewer: Elyse R.
- Verified reviewer: Yes
- Industry: Education Management
- Company size: 2-10 employees
- Product usage: Used monthly for less than 6 months
- Reviewed: October 2025
- Review source details: This review was submitted organically. No incentive was offered

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

You don't need to download an app to use it. Love that it can be branded. Love that you can click a link soon after registering, and add it to your calendar. Love the poll feature and how you can see who participated. Love that it ties into the rest of the Zoho ecosystem. We use a lot of their products: Mail, Books, and Bigin. The support is also very good and can access it easy enough.

#### Cons

There is nothing not to like. Just off the fact you don't have download software has us sold on the product.

#### Reasons for switching to Zoho Webinar

You have to download an app. Need people to just click a link and be able to enter.

---

### Zoho review

- Overall rating: 4/5
- Reviewer: AGWU N.
- Verified reviewer: Yes
- Industry: Non-Profit Organization Management
- Company size: 2-10 employees
- Product usage: Used monthly for less than 12 months
- Reviewed: August 2024
- Review source details: This review was submitted organically. No incentive was offered

so far so good, it has been okay, way about average but it can be better.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 4/5
- Customer support: 4/5
- Functionality: 4/5

#### Pros

It's ease of use and affordability compared to other brands.

#### Cons

I noticed that while a co-organiser or organiser is speaking, the video tends to come on and go off at intervals. This is not nice participant needs to see the face of the speakers at all times especially if the speaker's video is on and enabled.

#### Reasons for choosing Zoho Webinar

I chose Zoho webinar over all other alternatives because of its ease of use and affordability.

---

### Zoho Webinar is cost-effective and much better compared to other platforms.

- Overall rating: 5/5
- Reviewer: Deepak Gokul G.
- Verified reviewer: Yes
- Industry: Investment Management
- Company size: 2-10 employees
- Product usage: Used monthly for free trial
- Reviewed: January 2026
- Review source details: This review was submitted organically. No incentive was offered

Zoho Webinar is cost-effective and much better compared to other platforms. Easy to use with many pros. Sound and recording can improve slightly, but overall performance is superb. Highly recommended. Full rating!

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Cost-effective webinar platform with many useful features. Easy to use, reliable, and better value compared to other platforms.

#### Cons

Sound quality and recording clarity can be slightly improved. Apart from this, overall performance and features are very good.

---

### Zoho webinar is a great tool for startups

- Overall rating: 5/5
- Reviewer: Reagan O.
- Verified reviewer: Yes
- Industry: E-Learning
- Company size: 11-50 employees
- Product usage: Used monthly for free trial
- Reviewed: December 2025
- Review source details: This review was submitted organically. No incentive was offered

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 2/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

I loved how easy it was to intergrate with my current services and provide adeqate use if our time and resources

#### Cons

I dont like how expensive it can be especially for businesses in kenya and other low income countries

---

### Zoho webinar review

- Overall rating: 5/5
- Reviewer: Jude R.
- Verified reviewer: Yes
- Industry: E-Learning
- Company size: 2-10 employees
- Product usage: Used weekly for less than 6 months
- Reviewed: May 2025
- Review source details: This review was submitted organically. No incentive was offered

Overall experience was very good, chat support assitant also great, when i wanted to make enquity the response time was very short

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 4/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

I love the simplicity, and the fact that I can even stream life makes it more convenient and useful to me

#### Cons

There's nothing really I dislike as it entails all features, the only thing I will like them to enhance on is increasing the number of reminder before the webinar from Three to maybe they allow users decide how often they should send reminder, rather than restricting them to just three

---

### Un outil très sécurisant pour les webinaires.

- Overall rating: 4/5
- Reviewer: Jérôme C.
- Verified reviewer: Yes
- Industry: Real Estate
- Company size: 2-10 employees
- Product usage: Used monthly for free trial
- Reviewed: August 2025
- Review source details: This review was submitted organically. No incentive was offered

Nous avons utilisé Zoho Webinar lors de la période d'essai. C'est très convainquant pour un premier webinaire.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 4/5
- Functionality: 5/5

#### Pros

Très facile à utiliser, à configurer et très complet pour l'organisation de notre premier webinaire. La prise en main est facile et on est rassuré par la qualité de l'outil et les fonctionnalités de gestion de l'évènement, d'inscription et de gestion des mails. On ne prend pas de risques en utilisant Zoho webinar.

#### Cons

Nous organisons peu de webinaires. Il pourrait y avoir un paiement à la demande plutôt qu'un abonnement mensuel (même si le prix est correct).

#### Reasons for switching to Zoho Webinar

ZOOM Events and Webinars is too expensive for us.

---

### User friendly

- Overall rating: 5/5
- Reviewer: Kevin F.
- Verified reviewer: Yes
- Industry: Information Services
- Company size: 11-50 employees
- Product usage: Used monthly for less than 6 months
- Reviewed: December 2025
- Review source details: This review was submitted organically. No incentive was offered

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 4/5
- Customer support: 3/5
- Functionality: 5/5

#### Pros

I appreciate that attendees can join the webinar without any friction such as downloading an app. They can simply join via the link.

#### Cons

Limited integrations. I recommended that they should have more integrations with event marketing and email platforms.

#### Reasons for switching to Zoho Webinar

Features and user access due to bandwidth.

---

### Zoho is simply the best!

- Overall rating: 5/5
- Reviewer: SHARON N.
- Verified reviewer: Yes
- Industry: Civic & Social Organization
- Company size: Self-Employed
- Product usage: Used monthly for free trial
- Reviewed: April 2025
- Review source details: This review was submitted organically. No incentive was offered

I loved using Zoho for my webinar and intend to use it for my other upcoming meetings and webinars. I liked the part where all the registrants were easily accessible before and after the event. The recording part was amazing, the prices are very fair.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

I have so much to say on this, first the team was easily accessible and very ready to help. The process of setting up the webinar was easy, also how i could schedule reminders for both the attendees and absentees. The Zoho tech team had a call with me, guiding me in the process, and I was able to follow through without much hiccups.

#### Cons

I dont have much to say about this because my experience was very good.

---

### Good Platform

- Overall rating: 5/5
- Reviewer: Rahul S.
- Verified reviewer: Yes
- Industry: E-Learning
- Company size: 2-10 employees
- Product usage: Used daily for less than 6 months
- Reviewed: January 2025
- Review source details: This review was submitted organically. No incentive was offered

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 4/5
- Customer support: 4/5
- Functionality: 5/5

#### Pros

Overall Experience with Zoho has been great so far. The User Interface is Fantastic. Accesibility of Features in Good.

#### Cons

The video file in PPT doesn't work so evertime I need to play video seperately.

---

### Zoho Webinar

- Overall rating: 4/5
- Reviewer: Chukwuma A.
- Verified reviewer: Yes
- Industry: E-Learning
- Company size: 11-50 employees
- Product usage: Used monthly for free trial
- Reviewed: December 2024
- Review source details: This review was submitted organically. No incentive was offered

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 3/5
- Customer support: 5/5
- Functionality: 4/5

#### Pros

I loved its ease of use. The setup stages were easy to navigate.

#### Cons

I love that it's affordable, but I would love the price for more attendees reviewed.

---

### Zoho review

- Overall rating: 1/5
- Reviewer: Matthew M.
- Verified reviewer: Yes
- Industry: Food Production
- Company size: 51-200 employees
- Product usage: Used daily for less than 2 years
- Reviewed: March 2024
- Review source details: This review was submitted organically. No incentive was offered

It's the best way of communication and fastest means of learning

#### Ratings breakdown

- Ease of use: 3/5
- Value for money: 3/5
- Customer support: 3/5
- Functionality: 4/5

#### Pros

Very educative and easy learning, Help in new skill learning.

#### Cons

Sending randomly mails, and repetition of mails

---

### Absolutely enjoyed using Zoho webinar

- Overall rating: 4/5
- Reviewer: Ellen W.
- Verified reviewer: Yes
- Industry: Hospitality
- Company size: 2-10 employees
- Product usage: Used monthly for less than 6 months
- Reviewed: March 2024
- Review source details: This review was submitted organically. No incentive was offered

It was excellent experience. I recommend.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 4/5
- Customer support: 4/5
- Functionality: 5/5

#### Pros

simplified use, easy to set up registration forms, easy to use and share ideas during webinars.

#### Cons

Cannot use app on web to join a webinar, I have to download the app

#### Reasons for switching to Zoho Webinar

longer webinar hours for more than 3 people.

---

### A good way for Virtual Collaboration

- Overall rating: 5/5
- Reviewer: Othmane H.
- Verified reviewer: Yes
- Industry: Outsourcing/ Offshoring
- Company size: 2-10 employees
- Product usage: Used weekly for free trial
- Reviewed: January 2024
- Review source details: This review was submitted organically. No incentive was offered

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 4/5

#### Pros

Seamless setup and integration, superior audio/video quality.

#### Cons

Occasionally feels like solving a Rubik's cube blindfolded

---

### Zoho Webinar

- Overall rating: 5/5
- Reviewer: David M.
- Verified reviewer: Yes
- Industry: Computer & Network Security
- Company size: 2-10 employees
- Product usage: Used weekly for less than 6 months
- Reviewed: March 2024
- Review source details: This review was submitted organically. No incentive was offered

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Easy to use for the administrator and the users

#### Cons

It's a good product, I dont have any negative comments

---

### Zoho Webinar: User friendly

- Overall rating: 5/5
- Reviewer: Priyanak A.
- Verified reviewer: Yes
- Industry: Health, Wellness and Fitness
- Company size: 201-500 employees
- Product usage: Used weekly for free trial
- Reviewed: October 2024
- Review source details: This review was submitted organically. No incentive was offered

Very good experience. Got a chance to connect with our audience to understand what they require

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 4/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Easy set up. Analytics. Registration. USer frienddly

#### Cons

User has to login everytime they open link. Once regiration is done the details should not be asked again

---

### Wonderful 1st Hand Experience with ease.

- Overall rating: 5/5
- Reviewer: Chand L.
- Verified reviewer: Yes
- Industry: E-Learning
- Company size: Self-Employed
- Product usage: Used weekly for free trial
- Reviewed: June 2024
- Review source details: This review was submitted organically. No incentive was offered

#### Ratings breakdown

- Ease of use: 5/5
- Functionality: 5/5

#### Pros

I like sending email reminders, features like hiding the no. of attendees, allowing to play videos with sound in 1080p, polls etc I am a just a beginner, but I did it easily as it is user friendly and simple to use.

#### Cons

Chatting Feature needs to enhanced for better usability.

---

### Setup and Maintenance

- Overall rating: 5/5
- Reviewer: Suresh P.
- Verified reviewer: Yes
- Industry: Financial Services
- Company size: 51-200 employees
- Product usage: Used weekly for less than 6 months
- Reviewed: May 2024
- Review source details: This review was submitted organically. No incentive was offered

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Zoho Webinar has additional features when compare with other webinar tool, Very Easy implementation with simple steps.

#### Cons

Presenter BIO information may be added to the application

---

### Great Platform to design according to the requirement

- Overall rating: 4/5
- Reviewer: Roopesh B.
- Verified reviewer: Yes
- Industry: Information Technology and Services
- Company size: 2-10 employees
- Product usage: Used weekly for free trial
- Reviewed: December 2023
- Review source details: This review was submitted organically. No incentive was offered

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 4/5
- Customer support: 4/5
- Functionality: 4/5

#### Pros

1. Pipeline - Once the process has been set, It is easy to use 2. Customization - According to the our products and services the application can be designed

#### Cons

1. Training sessions - The training modules or sessions provided are little fast and very long

---

### Very Useful features

- Overall rating: 5/5
- Reviewer: Lauren H.
- Verified reviewer: Yes
- Industry: Writing and Editing
- Company size: 2-10 employees
- Product usage: Used monthly for less than 6 months
- Reviewed: December 2023
- Review source details: This review was submitted organically. No incentive was offered

#### Ratings breakdown

- Ease of use: 3/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Zoho is easy to set up and the intergrations with email are great to have already set up.

#### Cons

It's hard to verify the domain and update email address if you need to change the admins on the account.

---

### Great product

- Overall rating: 4/5
- Reviewer: Sunil N.
- Verified reviewer: Yes
- Industry: Internet
- Company size: 2-10 employees
- Product usage: Used monthly for free trial
- Reviewed: March 2024
- Review source details: This review was submitted organically. No incentive was offered

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 4/5
- Functionality: 4/5

#### Pros

Ease of use Pricing Features Simplicity Admin panel

#### Cons

Additional settings compared to zoom Room connectors Break out room

## More reviews

[Next reviews](https://www.softwareadvice.com/webinar/zoho-webinar-profile/reviews/?page=2)

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Zoho Webinar Reviews, Pros and Cons - 2026 Software Advice