--- title: "Bluehost Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of Bluehost. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Bluehost is a good fit for you!" source_url: "https://www.softwareadvice.com/website-builder/bluehost-profile/reviews/" page_type: "reviews" language: "en" --- [Home](https://www.softwareadvice.com/) / [Website Builder Software](https://www.softwareadvice.com/website-builder/) / [Bluehost](https://www.softwareadvice.com/website-builder/bluehost-profile/) / Bluehost Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/website-builder/bluehost-profile/) Reviews [Alternatives](https://www.softwareadvice.com/website-builder/bluehost-profile/alternatives/) # Bluehost User Reviews ## Reviews summary - Overall rating: 3.6/5 - Total reviews: 121 ### Secondary ratings - Ease of use: 3.7/5 - Customer support: 3.3/5 - Value for money: 3.6/5 - Functionality: 3.7/5 ### Rating distribution - 5 stars: 47 reviews (39%) - 4 stars: 28 reviews (23%) - 3 stars: 17 reviews (14%) - 2 stars: 8 reviews (7%) - 1 star: 21 reviews (17%) ### Most mentioned pros - I have two users linked with my account for a successful implementation - I can easily create subdomain with Bluehost also I love their server response time, integration with other software is also easy. - Customer service has been great as it’s available 24/7 for any assistance the user may need. ### Most mentioned cons - We were long-time customers and came back this month to set up a business email. As we found with other companies that have offshore support, it's impossible to figure out their DNS instructions and get the product up and working. - I requested the Customer Service Representative to show me evidence that they informed me ahead of time they were going to dramatically increase our price and they could not provide any evidence. - Unreliable email is a huge problem for a business, and they would typically have no solution for me except to wait it out. ## Bluehost customer reviews Showing reviews 1-25 of 121 (page 1). ### Gets the Job Done! - Overall rating: 4/5 - Reviewer: Brianna M. - Verified reviewer: Yes - Industry: Computer Software - Company size: Self-Employed - Product usage: Used weekly for less than 12 months - Reviewed: February 2023 - Review source details: This review was submitted organically. No incentive was offered Good! Recommended by our website designers and it was a good price, preferred by their team, and easy for us to use in-house once handed over. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Functionality: 4/5 #### Pros Easy to use, links directly to and supports our WordPress site, and has user-friendly features for first-time website builders. Like any platform, I recommend customising where possible as the freemium or templated features are quite basic, however, they definitely get the job done if you need something published ASAP while finalising a better design/function. #### Cons We haven't found any yet--other than the obvious need to invest in a few better-option templates or premium features if you want a useful and insightful website. #### Reasons for switching to Bluehost Requested by website design and development team. --- ### Tailored for Small Businesses - Overall rating: 4/5 - Reviewer: Jerrica B. - Verified reviewer: Yes - Industry: Retail - Company size: 51-200 employees - Product usage: Used weekly for more than 2 years - Reviewed: January 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. It is great for someone running a just few sites. It is very affordable and you get good basic features for keeping track of the sites. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Functionality: 3/5 #### Pros Seamless hosting and transfer setup for a website. The ability to track multiple domains/sites at a time is handy. Works amazing well with Wordpress sites and allows for plugin to get an automatic update. But it is nice to be able to turn off certain plugin update if you need to. The ability to see the logs for different aspects the site is great, like the error or access logs. #### Cons The overall look and feel for the website is basic. It could use some new features like a realtime look at the statues of the sites. It can also run slow for the sties. #### Reasons for switching to Bluehost Looking for a product that worked better with WordPress. --- ### I have been scammed by a bluehost - Overall rating: 1/5 - Reviewer: Ilya K. - Verified reviewer: Yes - Industry: Computer Software - Company size: 2-10 employees - Product usage: Used monthly for less than 2 years - Reviewed: December 2023 - Review source details: This review was submitted organically. No incentive was offered I have been scammed by a bluehost - they have renewed automatically ssl purchase, there is no option to cancel the renew, remove the card, and event though they promised to refund me and cancel auto renew twice, they didn't. What can I do? #### Ratings breakdown - Ease of use: 1/5 - Value for money: 1/5 - Customer support: 1/5 - Functionality: 1/5 #### Pros Can't find any to my biggest regret, just know how to charge money #### Cons They are charging money for ssl renewal and for domain renewal two weeks ahead, promissing you can get a refund and cancel, but they lie to you, and just keep you waiting until you can't do anything. You can't remove your credit card, so you have to apply to credit card to block them. They are fraud --- ### Bluehost has greate templates - Overall rating: 5/5 - Reviewer: TERI O. - Verified reviewer: Yes - Industry: Entertainment - Company size: 2-10 employees - Product usage: Used weekly for less than 2 years - Reviewed: November 2024 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Functionality: 5/5 #### Pros Good price and a large selection of templates. The options for a quick turnaround were great. #### Cons It took a little time to figure some of the interface and dev modes. #### Reasons for choosing Bluehost It seemd like it had the features we wanted and the price was good. #### Reasons for switching to Bluehost Wanted more ready made template variety and functionality. --- ### Glad I Switched Over! - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Professional Training & Coaching - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: October 2021 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I've had no issues with Bluehost. Once you find your way around on the platform, Bluehost is very easy to use to host WordPress websites. Bluehost is one of the hosting heavy weights that's been around for years. They are very popular and very reliable. Even WordPress.org recommends them as a hosting company. I now regret that I tried a different hosting platform for my websites first. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I love that you can easily create subdomains with Bluehost. With subdomains, I can easily make as many landing pages as I want for online lead generation in my business. #### Cons I wish there were clearer instructions on how to add-on domains to Bluehost and then install WordPress onto those add on domains. I had to go over to YouTube so I can figure it out. It turned out to be easy to get this done, but it would have been nice for it to be clearer inside of Bluehost on how I could've done that myself instead of having to watch different YouTube tutorials to figure this out. #### Reasons for switching to Bluehost The renewal pricing for Siteground became too high to justify staying with them. --- ### Bluehost - Overall rating: 4/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: August 2022 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Bluehost comes with a vast range of hosting options with a lot of features. It has great uptime and offers unlimited bandwidth. At their mid-range cost for hosting they offer loads of storage capacity. #### Cons Bluehost's speed is not the fast as compared to other providers. #### Reasons for choosing Bluehost Their starting plans were cheaper than other hosting provider with unlimited bandwidth and unlimited storage options. --- ### Great hosting service - Overall rating: 5/5 - Reviewer: Fabiola S. - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: 11-50 employees - Product usage: Used daily for less than 12 months - Reviewed: August 2021 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I will keep using it as it gives us security and safety, in few words peace of mind. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros We work with this hosting service everyday with our landings pages that receive more than 10k visits per day and it behaves just great. It almost never crashes so we are pretty confident when we are not working. #### Cons what i like least could be the price, sometimes it gets very expensive depending on the traffic of the web. #### Reasons for switching to Bluehost Bluehost has better reviews and with total reason --- ### Best shared hosting provider - Overall rating: 4/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Graphic Design - Company size: Self-Employed - Product usage: Used monthly for more than 2 years - Reviewed: July 2022 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Bluehost has been my go-to hosting provider for the past 3.5 years and they have never disappointed me so far. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Affordability without compromise for performance #### Cons Nothing to complain about much especially considering the price and features they offer #### Reasons for choosing Bluehost Bluehost offers much more affordable prices and several other benefits such as a free domain name for the first year. #### Reasons for switching to Bluehost Customer support was not satisfactory. --- ### Good enough for what it is - Overall rating: 4/5 - Reviewer: Nathan B. - Verified reviewer: Yes - Industry: Fine Art - Company size: Self-Employed - Product usage: Used weekly for more than 2 years - Reviewed: March 2022 - Review source details: This review was submitted organically. No incentive was offered Once you've got everything installed, it's fine. It's a bit more technical than something like Squarespace. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros Easy Wordpress integration. You just click and download and it goes right through. #### Cons Not user-friendly. You have to do the maintenance on your own for security and updating plugins. #### Reasons for choosing Bluehost It had a promotion running for good hosting prices --- ### The Worst support team ever - Overall rating: 1/5 - Reviewer: Michal M. - Verified reviewer: Yes - Industry: Environmental Services - Company size: 2-10 employees - Product usage: Used monthly for less than 2 years - Reviewed: March 2023 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 1/5 - Value for money: 1/5 - Customer support: 1/5 - Functionality: 1/5 #### Pros I have not outstanding from any reason. STAY AWAY FROM OVERPRICED SERVICE #### Cons DONT USE IT!!!! Support team does not do anything. I had twice email down just thanks to them to be unable to do simple things. numerous times they escalated and I had to anyway followed it 72 hours twice in the row; once three times. it gives you nearly two weeks to resolve simple issue. just to mention that our emails were down for nearly 2 weeks twice in the row due to stupid refusal of the card (we changed it due to the breach) and once due to technical support making mistake setting up it. the leaving was not without problem either. The IPS address took MONTH and something for them to change it; again twice in the row following up with technical team to resolve it. #### Reasons for switching to Bluehost As per my comment horrible support team and prolonged solving of simple issues. --- ### Bluehost Service - Good luck! - Overall rating: 1/5 - Reviewer: Tim O. - Verified reviewer: Yes - Industry: Automotive - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: March 2024 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Dreadful customer service. Avoid Bluehost and their associate iPage. They just don't care. Look at the comments on their Facebook posts and you will see what I mean. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 1/5 - Customer support: 1/5 - Functionality: 3/5 #### Pros Bluehost offers a similar service to many other providers. #### Cons Their service is terrible! They offer an email address for affiliates, but not for customers. This should ring alarm bells. It also means that those who say good things about Bluehost are most likely being paid to do so. #### Reasons for switching to Bluehost Looking for better service - but didn't find any. --- ### Bluehost, a good website hosting tool. - Overall rating: 5/5 - Reviewer: Thierno Ousmane D. - Verified reviewer: Yes - Industry: Banking - Company size: 501-1000 employees - Product usage: Used weekly for less than 12 months - Reviewed: September 2022 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. This is a good product for anyone who wants to create a functional website. I recommend it. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros What is Bluehost? It is a website hosting software for the WordPress versions and any other Open source category. The software is navigation-friendly with the different sections clearly separated. It is actually very intuitive and fluid to use. What I like the most about this product are: - The ability to upload and manage our files through either the basic FTP (Files Transfer Protocol) option or the secure FTP when it’s turned into an anonymous mode; - The three backups periods give a sufficient timeframe of backup for your sites. They are: daily, weekly, and monthly. A site backup is a process of saving its files into a Cloud storage space or straight up into hardware such as your local PC storage, memory card, or USB item. This is a security measure in case something happens to avoid losing your files; - The C-Panel (it is a Web-hosting control panel) offers good integrations: We can add an email auto-responder, apps that track marketing metrics like the numbers of clicks on our websites, and we can also set content management systems apps other than WordPress, such as Drupal or Joomla. It shows that the software gives importance to Automation. This is good because the automation trend will just keep raising. #### Cons - Ads are recurrent with this software. It’s disturbing if you’re someone who doesn’t like seeing ads while working; - It’d be better if Bluehost diversifies its servers in other parts of the world outside of the U.S to boost its speed. #### Reasons for switching to Bluehost I wanted a better intuitive software. --- ### BlueHost - Quality hosting services - Overall rating: 5/5 - Reviewer: Vishal J. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 51-200 employees - Product usage: Used weekly for more than 2 years - Reviewed: August 2021 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I have been used the Shared hosting services provided by Bluehost for hosting multiple small and medium scale websites on a single plan. Have observed good performance for all of the websites. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros Bluehost offers a wide range of hosting plans for various levels of website development needs. The hosting services provided by Bluehost offer excellent performance in terms of server up-time. The best thing about Bluehost is the website loading time, which is very quick. Another feature which is of great help is that all annual plans at Bluehost come with Free SSL certificate. Finally when it comes to support, the customer support team at Bluehost provides good and timely support for any kind of technical issues. #### Cons Nothing specific in terms of dislike. Only word of caution is regarding the discounts offered on your first purchase. Bluehost offers heavy discounts on your first purchase (Generally for their 12-month, 24-month or 36-month plans). The discount offered may not be available when you renew the products. So carefully check the renewal prices before going ahead. --- ### A very affordable web hosting - Overall rating: 4/5 - Reviewer: Daniel K. - Verified reviewer: Yes - Industry: Internet - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: February 2022 - Review source details: This review was submitted organically. No incentive was offered It was a very good option for VPS. I later move on to cloud hosting. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 3/5 #### Pros Easy to deploy, good customer english-spoken support, whm and cpanel support. #### Cons Too many custom interfaces, not enough versatility on their offer. #### Reasons for switching to Bluehost Better performance --- ### We moved on to Hostinger - Overall rating: 4/5 - Reviewer: Marcus W. - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: 2-10 employees - Product usage: Used weekly for more than 2 years - Reviewed: June 2021 - Review source details: This review was submitted organically. No incentive was offered We were a customer for 15+ years but customer support didn't care. Business must be going well when you don't care about your long-term customers. The support team would repeatedly push our questions to someone else, wouldn't respond for several business days, and suggested that they weren't responsible if our sites were offline. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 3/5 - Customer support: 2/5 - Functionality: 4/5 #### Pros The intro promo price is what attracts most users to Bluehost. It's hard to beat a couple bucks for getting multiple websites online. #### Cons For the price, the service is actually pretty good... when it stays online. We got tired of repeated downtime (1-2x per month) and several times our sites were offline for a couple days. Customer support was not at all supportive, even trying to say that it was on us to make sure our websites had backups and that they weren't responsible if our websites were gone for good. Luckily we have redundant backups in place so it only took a little work to transfer to Hostinger (where we have only gone offline for a few minutes in the past couple years) --- ### One of the best hosting provider - Overall rating: 4/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Computer Software - Company size: 11-50 employees - Product usage: Used daily for less than 12 months - Reviewed: December 2023 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 3/5 - Value for money: 4/5 - Customer support: 3/5 - Functionality: 4/5 #### Pros I can easily create subdomain with Bluehost also I love their server response time, integration with other software is also easy. #### Cons poor costumer service, so Bluehost team should improve their costumer care. However, the overall experience is good. --- ### Solid web hosting company - Overall rating: 5/5 - Reviewer: Rebecca R. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: Self-Employed - Product usage: Used daily for more than 2 years - Reviewed: November 2022 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 4/5 - Functionality: 4/5 #### Pros I have used Bluehost for the past 4-5 years as the hosting service for my business website. The best thing is it’s integration with Wordpress. I was able to build my website easily and if I’ve ever encountered issues, the customer service has always been prompt and effective. I currently host a few different websites with Bluehost with no complaints! #### Cons It took a little bit of a learning curve to initially set up and figure out the interface, especially because I already had a domain that I purchased elsewhere. I think it would have been simpler if I had purchased the domain initially from Bluehost and didn’t have to transfer it over. --- ### Great host - Overall rating: 5/5 - Reviewer: Oralee O. - Verified reviewer: Yes - Industry: Museums and Institutions - Company size: 2-10 employees - Product usage: Used monthly for more than 2 years - Reviewed: October 2023 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I really like bluehost for their customer service and reasonable pricing for a really good product #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Bluehost is reasonably priced and fairly simple to use. There are many options and customer service is great #### Cons Extra features can get expensive, users still need fundamentals on how to use the software #### Reasons for switching to Bluehost Product was no longer being updated --- ### Bluehost is the Best Option for Me - Overall rating: 5/5 - Reviewer: Hayley W. - Verified reviewer: Yes - Industry: Mental Health Care - Company size: Self-Employed - Product usage: Used daily for more than 2 years - Reviewed: February 2023 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros The affordability and streamlined way it works with Wordpress made Bluehost the best choice for me #### Cons There were a couple times that I hit a snag with the hosting platform and it required a little work on my end to get the customer service I needed. However, I will say over the years, the support has gotten better for sure. --- ### Stay Away Worthless nowadays - Overall rating: 1/5 - Reviewer: Tony L. - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: August 2024 - Review source details: This review was submitted organically. No incentive was offered will never use their service ever again #### Ratings breakdown - Ease of use: 5/5 - Value for money: 1/5 - Customer support: 3/5 - Functionality: 4/5 #### Pros none this company used too be the best in hosting services #### Cons they dont allow unlimited sites any longer --- ### Bluehost - Overall rating: 5/5 - Reviewer: Ismaël Huberson C. - Verified reviewer: Yes - Industry: Apparel & Fashion - Company size: 2-10 employees - Product usage: Used weekly for less than 2 years - Reviewed: October 2022 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Bluehost is one of the best hosting providers on the web. They are one of the top 5 hosting companies in the world and are one of the only ones to offer an unconditional money back guarantee. I've used their service and I've been very happy with their performance. #### Cons Although Bluehost is excellent but the renewal is expensive. --- ### Perfect Hosting Solution - Overall rating: 5/5 - Reviewer: Marlieke K. - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: January 2022 - Review source details: This review was submitted organically. No incentive was offered Bluehost is my go-to host and when looking for a hosting provider for a small to medium website, I highlight recommend them. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Bluehost is affordable, has an easy to use interface, and outstanding support function. Even with little to know technical experience one would be able to get around in the extranet. In case you get stuck, there's always the support chat with a very responsive and professional team. Any of my questions have always been answered within minutes. #### Cons Some claim that Bluehost is not the most ideal host when it comes to website speed. However, I feel that they have greatly improved on this point. --- ### Unreliable - Overall rating: 2/5 - Reviewer: Jake F. - Verified reviewer: Yes - Industry: Automotive - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: May 2024 - Review source details: This review was submitted organically. No incentive was offered Horrible customer service. Took weeks to work with support and couldn’t fix the issues. They seem to drag out the fix till you give up. #### Ratings breakdown - Ease of use: 1/5 - Value for money: 1/5 - Customer support: 1/5 - Functionality: 2/5 #### Pros Initially it worked well. It was a simple setup for the most part. #### Cons Outdated and unreliable. As tech changes so should the provider. --- ### Hosting and domain importance - Overall rating: 5/5 - Reviewer: Bhaskar R. - Verified reviewer: Yes - Industry: Professional Training & Coaching - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: August 2022 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros This provider is very user-friendly and the options are very easy. #### Cons There is nothing like the least options we need to talk about this provider everything is good --- ### Bluehost Review - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Education Management - Company size: 501-1000 employees - Product usage: Used weekly for less than 12 months - Reviewed: May 2022 - Review source details: This review was submitted organically. No incentive was offered I love bluehost experience, and it is one of the most reliable hosting providers company that I highly recommend it. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Bluehost is the best hosting provider for me, and the support team responds quickly and solves my issue as fast as possible. They have integrated with other important software and all of this with a little amount of money. #### Cons The user interface of Bluehost is hard to understand for non-technical users and there is not enough instruction so I had to go over YouTube videos so I can understand what should I do. ## More reviews [Next reviews](https://www.softwareadvice.com/website-builder/bluehost-profile/reviews/?page=2) --- Bluehost Reviews, Pros and Cons - 2026 Software Advice