All Bluehost Reviews
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Fabiola
Verified reviewer
Marketing and Advertising, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed August 2021
Great hosting service
I will keep using it as it gives us security and safety, in few words peace of mind.
PROSWe work with this hosting service everyday with our landings pages that receive more than 10k visits per day and it behaves just great. It almost never crashes so we are pretty confident when we are not working.
CONSwhat i like least could be the price, sometimes it gets very expensive depending on the traffic of the web.
Reasons for switching to Bluehost
Bluehost has better reviews and with total reason
Anonymous
2-10 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2021
Glad I Switched Over!
I've had no issues with Bluehost. Once you find your way around on the platform, Bluehost is very easy to use to host WordPress websites. Bluehost is one of the hosting heavy weights that's been around for years. They are very popular and very reliable. Even WordPress.org recommends them as a hosting company. I now regret that I tried a different hosting platform for my websites first.
PROSI love that you can easily create subdomains with Bluehost. With subdomains, I can easily make as many landing pages as I want for online lead generation in my business.
CONSI wish there were clearer instructions on how to add-on domains to Bluehost and then install WordPress onto those add on domains. I had to go over to YouTube so I can figure it out. It turned out to be easy to get this done, but it would have been nice for it to be clearer inside of Bluehost on how I could've done that myself instead of having to watch different YouTube tutorials to figure this out.
Reasons for switching to Bluehost
The renewal pricing for Siteground became too high to justify staying with them.
Neil
Design, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
1
EASE OF USE
1
FUNCTIONALITY
1
Reviewed March 2024
The Worst Hosting I've Ever Used
Terrible, trying to get a refund at the moment, it's like talking to a robot.
PROSNothing, I have nothing good to say about the company, steer well clear!
CONS1. Anybody who has Avast anti virus will get blocked with Blacklist URL - they have an unresolved conflict with Avast. 2. My entire site just disappeared three times, the first two times I got it back, the third it came back but missing styling and other features, when I asked them to restore it, nobody did. 3. It's slow.
Kimberly
Consumer Goods, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2023
It'll be 6 years with Bluehost this year.
I've been with Bluehost for six years now with minimal issues. I haven't needed customer support in ages and everything runs seamlessly. I think I chose wisely.
PROSOne stop shopping. I have found that it offer everything I need and the customer service is excellent.
CONSI get importing errors more than I'd like and I have to figure out why. Also, while there are a lot of add on opportunities it can get expensive quickly for a small business.
Reason for choosing Bluehost
I liked that it was tailored for businesses more so than a few others and I also liked the the servers are located in the U.S.
Vishal
Verified reviewer
Information Technology and Services, 51-200 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed August 2021
BlueHost - Quality hosting services
I have been used the Shared hosting services provided by Bluehost for hosting multiple small and medium scale websites on a single plan. Have observed good performance for all of the websites.
PROSBluehost offers a wide range of hosting plans for various levels of website development needs. The hosting services provided by Bluehost offer excellent performance in terms of server up-time. The best thing about Bluehost is the website loading time, which is very quick. Another feature which is of great help is that all annual plans at Bluehost come with Free SSL certificate. Finally when it comes to support, the customer support team at Bluehost provides good and timely support for any kind of technical issues.
CONSNothing specific in terms of dislike. Only word of caution is regarding the discounts offered on your first purchase. Bluehost offers heavy discounts on your first purchase (Generally for their 12-month, 24-month or 36-month plans). The discount offered may not be available when you renew the products. So carefully check the renewal prices before going ahead.
Misty
Information Technology and Services, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
1
EASE OF USE
5
VALUE FOR MONEY
1
CUSTOMER SUPPORT
1
FUNCTIONALITY
1
Reviewed January 2024
Don't waste your time with Bluehost!
Horrible I feel like Bluehost scammed me and suckered me with the services. For anyone looking for hosting of any kind I would NOT suggest Bluehost unless you like unreliable and nonexisting tech support.
PROSAfter my experience, I can not say anything that I liked about Bluehost. I guess it is a cool name but a horrible service.
CONSConstant server issues, site outages, admin dashboard connection issues, or outages. ZERO support from the company. When I was making the purchase the sales people were [sensitive content hidden] on the spot but when there were issues there was no help. Not even an update, nothing is perfect I get that but communicate with your customers.
Reason for choosing Bluehost
I had read online somewhere that Bluehost was the best for Woocommerce and I unfortunately chose to use them. Looking back I did not put much time and research into looking for a good provider. But I thought about what would be the worst that could happen and boy I never guessed this.
Mohamed
Verified reviewer
Information Technology and Services, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2023
A strong service in addition to the cheap price
A very strong service in addition to the cheap price and suitable for most customers.
PROS•The service stability rate is very good. •Excellent performance of WordPress systems.•The low prices of its services with additional offers and discounts.•CPANEL control panel is common and simple.•Domain and free hosting for a trial period.•Technical support is fast.•The ability to retrieve money within 30 days.
CONS•Small hosting packages limited resources.•Site transfer service is not free.•The place of servers in the United States of America only.•There are no Windows servers.•Do not accept monthly payment.
Hayley
Verified reviewer
Mental Health Care, 1 employee
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed February 2023
Bluehost is the Best Option for Me
The affordability and streamlined way it works with Wordpress made Bluehost the best choice for me
CONSThere were a couple times that I hit a snag with the hosting platform and it required a little work on my end to get the customer service I needed. However, I will say over the years, the support has gotten better for sure.
Ismaël Huberson
Verified reviewer
Apparel & Fashion, 2-10 employees
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2022
Bluehost
Bluehost is one of the best hosting providers on the web. They are one of the top 5 hosting companies in the world and are one of the only ones to offer an unconditional money back guarantee. I've used their service and I've been very happy with their performance.
CONSAlthough Bluehost is excellent but the renewal is expensive.
Mallorie
Writing and Editing, 1 employee
Used monthly for less than 2 years
OVERALL RATING:
1
EASE OF USE
1
VALUE FOR MONEY
1
CUSTOMER SUPPORT
1
FUNCTIONALITY
1
Reviewed March 2024
Lost my entire website and content
Minimal help for those with little web design experience. Do not recommend.
PROSThere are no pros. Minimal help was provided to a person with minimal web design literacy.
CONSMy entire content was deleted after credit card info did not go through. I was not aware of the entire content deletion and thought I had time to take care of it after my vacation.
Kelly
Law Practice, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
3
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed July 2021
Great hosting platform for HTML/static webpages and Wordpress webpages
Positive, customer service is helpful and always available. Fairly price hosting platform with secure and up-to-date features for any level of experienced website creators.
PROSWordPress is integrated into the hosting portal, which makes it easy for the developer to access advanced settings or other users to interact with non-advance, user-friendly settings to edit the website. SSL certificate is included with yearly service at no additionally cost.
CONSBlue Host does not currently have the option to deploy dynamic web apps.
Reason for choosing Bluehost
SSL certificate is always included in annual cost, even after promotional period is over.
Reasons for switching to Bluehost
The yearly cost dramatically increases after promotional period is over, and SSL certificates are not included in annual cost.
Prabhakar
Verified reviewer
Marketing and Advertising, 2-10 employees
Used weekly for less than 12 months
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed February 2022
Budget friendly hosting for beginners
I am using Bluehost for the last 11 months. Its user dashboard is very user-friendly and ways to use. Every feature is easy to access and use. Overall it's user-friendly and budget hosting.
PROSBluehost provides high-performance hosting and multiple features at a very affordable price that ant beginner can afford.
CONSThere is nothing that I didn't like about Bluehost.
Reason for choosing Bluehost
The performance of Bluehost is better than Hostinger.
Keenan
Events Services, 2-10 employees
Used weekly for more than 2 years
OVERALL RATING:
2
EASE OF USE
2
VALUE FOR MONEY
1
CUSTOMER SUPPORT
1
FUNCTIONALITY
3
Reviewed October 2023
10+ years as a customer, Bluehost is terrible!
Bluehost used to be a great company with US-based support teams. Over the years they have slowly outsourced more of their operations overseas and everything from their Cpanel interface to customer support have become terrible.Bluehost is THE most expensive hosting plan I've ever seen... not in terms of money, but in terms of wasted time, headaches, idle developer hours and outages. Do not use them!
PROSAfter 10+ years of being a customer I no longer have anything positive to say about Bluehost. If the switching costs weren't so high, I'd be gone in a heartbeat.
CONSI have been a Bluehost customer for more than 10 years now. Their service has slowly gotten worse and worse. The Cpanel user experience is horrendous. There are error and time out messages constantly. The chat support is terrible. I frequently am on the chat for an hour with no resolution to my issue. Also they are changing their hosting plans fairly regularly and make it unclear about whether they require you to upgrade or not (they send you a vague email saying your account MAY be affected). It's an all around terrible experience... if I didn't have so many sites hosted on my account, I'd switch hosting providers in a heartbeat.
Reason for choosing Bluehost
I chose Bluehost 10 years ago because it was recommended to me by a trusted friend.
Tibor
Entertainment, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2022
Bluehost Hosting is great value
We have been with Bluehost for years for a reason, best value, best hosting, best overall support.
PROSBluehost is one of the best value for web hosting out there and we also especially like their support team, they always resolved every issue for us, if a support team member didn't have the answer, they always found someone else to help and resolve the issue with one ticket.
CONSNeed more control on customer email spamming, we had issues before from some companies putting us on a blackmail list simply because some of Bluehost customers used their email for spamming. We hope more spam control is installed in the future.
Reason for choosing Bluehost
After comparing other hosting companies Bluehost was just the overall winner for value and services
Reasons for switching to Bluehost
Overall value with Bluehost was better option
Rebecca
Health, Wellness and Fitness, 1 employee
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
FUNCTIONALITY
4
Reviewed November 2022
Solid web hosting company
I have used Bluehost for the past 4-5 years as the hosting service for my business website. The best thing is it’s integration with Wordpress. I was able to build my website easily and if I’ve ever encountered issues, the customer service has always been prompt and effective. I currently host a few different websites with Bluehost with no complaints!
CONSIt took a little bit of a learning curve to initially set up and figure out the interface, especially because I already had a domain that I purchased elsewhere. I think it would have been simpler if I had purchased the domain initially from Bluehost and didn’t have to transfer it over.
Nancy
Information Technology and Services, 2-10 employees
Used weekly for more than 2 years
OVERALL RATING:
1
EASE OF USE
1
VALUE FOR MONEY
1
CUSTOMER SUPPORT
1
FUNCTIONALITY
1
Reviewed November 2022
Worst Service
I need URGENTLY contact information to address problems with more than one of my websites hosted by Bluehost. I am chatting and speaking with Customer Service and Support for more than one month. without any solution. At this point, I am robbed by Bluehost because is charging me and NO giving me service charged
PROSIn the past work fine, actually for months works terribly or not work
CONSNot working and nobody can give real support or make decisions or take responsibility about services paid and not received
Lucie
Sports, 1 employee
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed December 2021
Bluehost for Beginners
Web presence is crucial, and Bluehost simply makes it more painless to create that presence.
PROSBluehost makes it easy to start a website. It’s not the very cheapest around, but that’s not a bad thing, because the value for the money is what matters. Ease of use and installation, quick help whenever necessary, strong wordpress integration, and beautiful presentation all make this software worth the buy for those that really have no idea what they’re doing.
CONSI wish that customer service was a bit more clear. They were helpful with my problems so far, but I didn’t always understand all the things they were doing to solve those problems. This is only an issue because understanding the process more would help me solve problems on my own.
Reason for choosing Bluehost
Value for money, reviews
foster
Accounting, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed December 2021
Bluehost Review
one of the best web hosting service out there right now
PROSThe technology on the server side of Bluehost is top notch and a masterclass uptime. They have stable website hosting and friendly Wordpress website builder. It's really easy to setup and magnificent pricing model. It also have a pretty good self help materials for it's clients
CONSI'm not impress with the customer support of Bluehost at all
Annelise
Health, Wellness and Fitness, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed July 2021
No issues- works great!
We've been with Bluehost for a few years now. They website has been updated and is very easy to use. Anytime I've needed help with something, I've always had a knowledge customer service rep who helps me out. Would highly recommend!
CONSNo issues at all, would definitely recommend.
Author Kelvin
Verified reviewer
Internet, 2-10 employees
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2024
Bleuhost is one of the best out there!
Everything has been excellent from the start, so far, we love Bluehost
PROSAs a webhosting company, Bluehost allows us to host more than 20 websites on its reseller account
CONSI have not seen any so far using Bluehost
Ogochukwu
Marketing and Advertising, 1 employee
Used monthly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2022
My Number 1 Web Hosting Company
Their recurring monthly and annually plans are rational. They price them according to the amount of benefits that a user could get. Not like some other web hosting services that would charge higher with little benefits. I really love their Managed WordPress plan, it's the best for me and that's what I use. All thanks to Bluehost.
PROSThey offer numerous web hosting types including Shared hosting, which allows users to get a domain name, and install WordPress from their cpanel, in less than 5 minutes.
CONSTheir customer service wasn't that active nor attentive, but I'm giving them 5 stars because I've tried different web hosting services like namecheap, iPages and etc, and I guess for me, Bluehost is the best.
Reasons for switching to Bluehost
000webhost is the worst web hosting company that I've used, bad servers, bad management and etc. So I got to switch from there to Bluehost.
Maggie
Design, 1 employee
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2022
One Stop Shop
Web platform for my small business was easy to set up. Full disclosure; I hired someone to do the plug ins due to time constraints, but set up was easy and it is not expensive for a small business.
CONSI have not had any issues so far. I had to communicate once via chat and it was quick and issue was resolved.
Bhaskar
Verified reviewer
Professional Training & Coaching, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed August 2022
Hosting and domain importance
This provider is very user-friendly and the options are very easy.
CONSThere is nothing like the least options we need to talk about this provider everything is good
Joel
Religious Institutions, 2-10 employees
Used monthly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2023
Cost-effective and Easy to use
I have had a very good experience with Bluehost so far.
PROSI liked how versatile it is, and how economical it was to have a plan with Bluehost. I am not a professional web-developer but Bluehost gave me the tools I needed to succeed in the launch and management of my website.
CONSI wish bluehost could offer my domains in Canada (.ca) - currently they do not have this available and I have to source it from other companies.
Reason for choosing Bluehost
Blue host was more cost effective at the time.
Reasons for switching to Bluehost
Cost and ease of use.
Amanda
Veterinary, 11-50 employees
Used monthly for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2023
Generally happy
Generally positive.
PROSWhat I like most is that I really don't need to interact with it much--it runs on its own, reliably. When I need customer support, they're quick and I get a real person.
CONSSometimes it's hard to find what I need in their menus.