MPB is extremely helpful in fine tuning my needs and they have been on top of every request. The support staff is always available to answer questions and make changes if needed. Highest recommendation to the whole MPB staff.

The software that MPB developed was exactly what I needed. They improved on my development ideas and the designers and developers were a pleasure to work with. The UI they designed has been very well received.

There was really nothing I didn't like about the software

I can't imagine why anyone who wants to build a marketplace would try to build it by scratch. My Marketplace Builder is a great tool with a great team to get you to market quickly and affordably so you can work on the real value of your site - the community of users.

There's a great base of marketplace functionality to start from. If you have a basic marketplace, you can get up and running quickly. If you have more specialized needs, like I do, they have a full service team of project managers, designers, and developers to do the customizations at a very reasonable rate. The team is top notch. We started with a launch meeting so they could understand the needs of my marketplace and my specific customers. I knew they were understanding when they started using MY language instead of generic "service providers" and "buyers." It's important to have done your homework and be as thorough as possible at this stage so you don't get feature creep later. The team was also helpful helping me think through what was a "must have" for V2 and what could be delayed. After the launch meeting we had weekly meetings to go over designs for the new features. I gave feedback and they addressed, quickly. Once the designs were approved, the development team took over. And I started building my content, with lots of help from the great help tools and from my team which quickly answered questions. The team was incredibly responsive to feedback and fixing bugs. They were a real pleasure to work with. The templates for designing the site and customizing the language was very easy to use, and it was wonderful that they had given thought to the design and user experience so I didn't have to. In just a couple of months, I got out a very customized marketplace.

The authoring tools for creating content aren't super user friendly and I found that if I made mistakes I would have to start over. Part of this was due to the uniqueness of my site which has a lot of content. But it was also the authoring tool which is pretty inflexible. The good news is, once its done, you don't need to do it again!

I signed up for the free trial, didn't get a free trial, then asked for a refund and 11 days ago my card got billed. Their bullshit terms of service says i can't get a refund! We'll see about that !

There are NO Pros for using this company.

Everything is bad. They have the worst set up in the world

I really love the team that has been helping me from the beginning. They are always there to help during the week, and are easy to reach. They also provide me with really detailed resources when needed - they are definitely experts on their product.

- I liked that it is an affordable way to build a highly customized marketplace site - A lot of features can be added-on at a cost, that can really elevate the user experience - I don't ever feel "trapped" by off-the-shelf constraints - the team can really help me tweak every part of the site to suit my business' needs

- Not the most intuitive UI when I first started, but they have been rolling out significant improvements - A lot of the built-in editable features are not easily formatted (for example, it's hard to format large blocks of text, and you're rather confined to fit all the words into a designated space, rather than typing into a dynamic text box that will adjust the web page to accommodate the text) - Occasionally I run into bugs, but of course the team looks into and fixes it in a timely fashion - this is largely due to the fact that my site has a lot of custom code

MICAMade's overall experience with My Marketplace Builder is positive. We entered conversations with them following the close of a pilot marketplace that wasn't equipped to take on the number of customizations we eventually want to integrate and in our first conversations, My Marketplace Builder was ready for anything we wanted to explore. The support from their project management, development, and the sales team these past few months have been awesome and there has never been an issue or question they have not dived deep to respond to. While the core template isn't perfect, there is room for growth and improvement in the future.

Their core template provides a start-up to set up shop in a few easy steps. The core template has the basic functionality to invite new users (sellers and customers) to publish, purchase, and browse a product-centric e-commerce marketplace. In addition to the core template. My Marketplace Builder offers "add-on" customizations for a one-time cost without entering a custom web build. Its cost-effective and the features are important for building out the functionality and impressionability of a marketplace. For instance, one add-on provides our sellers with the ability to activate an automated quantity field and another allows our customers to purchase a gift card.

The software does seem to run slow in the first few months of using it. We are hoping that as it lasts it will run faster. Since the core template is product-centric there are no customization and interactive profiles for our sellers to customize. Additionally, customers are not able to search by the seller which is challenging for our customer base since we have a large community and customer base, who are very relational. Other functionality tweaks we could see this company making, but are not currently available on the core template include: - clickable images in browse pages (currently their default is "list view" not "block view"; "default block view" is an add-on) - clickable profiles names that take you to a seller's profile - more shareable social media links on product listings (currently only Facebook and Twitter are available, but Instagram is where a majority of both our seller and customer bases congregate) Additionally, we run into frequent but hard to recreate error pages whether it's following the completion of a transaction or signing-in to the website. While these issues are interruptive, My Marketplace Builder makes a great effort to solve them and is highly communicative about the process. Last but not least, sales tax is not included in the transaction flow/shopping cart on the platform. I will also emphasize that while this is not available in the core template, My Marketplace Builder has the capacity to build it during a custom web build.