All Oncord Reviews

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User Profile

Ben

Verified reviewer

Design, 2-10 employees

Used weekly for more than 2 years

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed July 2022

Great solution for our business and our clients' businesses

From quality of the hosting and programming, to the extremely friendly and helpful Australian team, we've not once regretted the move to working on and with Oncord. It's been amazing to build and maintain our own website, and has allowed us to expand our brand design business by offering website design to our branding clients ... without needing to become an on-call IT business for the back-end stuff. We've also not had outages, security breaches, slow hosting issues, or any of the stuff we used to battle with using products like self-hosted WordPress.

PROS

Being able to get a staging site up and running very quickly for new clients, not having to worry about hosting or security, plus the flexibility of having drag and drop while still having an intuitive code editor allows us to create pixel-perfect designs without needing to know too much about the back-end.

CONS

SVGs don't render properly in the edit screen, so you have to save and preview the page to check it's sitting correctly. Not a deal-breaker, just adds an extra step when editing with SVGs.

Reasons for switching to Oncord

Hosting, installation, themes, PHP versions, security ... all stuff that sucked time and that we have no interest or skill to manage or maintain. The interface is also far superior for both drag-and-drop and also custom HTML and CSS. Local support is also a huge benefit.

Vendor Response

Thanks Ben! Glad to hear the move from WordPress was so beneficial. It's been fantastic to watch your journey from building your own site, to helping clients build great looking websites too. We just deployed an update with a fix for the SVG issue that you mentioned here. Should be sorted now. Thanks again!

Replied July 2022

Nick

Management Consulting, 1 employee

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2021

Great for the smaller businesses

PROS

Oncord is truly all in one with a ton of functionality included that most CMSs make you pay for. Very easy to use for a non-technical user.

CONS

I wish that there was a little bit more robustness in the analytics that it provides.

Reasons for switching to Oncord

I had a hard time keeping up with all of the different plug ins. Oncord made it easy to manage everything in a central locatio

Vendor Response

Thanks for the kind words Nick. I'd be keen to hear your Analytics wishlist sometime. Web analytics are super accessible with Oncord, but I agree we don't cover quite as much detail as Google Analytics. I've emailed to hear your thoughts on improvements.

Replied February 2021

Anonymous

2-10 employees

Used weekly for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

FUNCTIONALITY

5

Reviewed July 2021

Great website builder + CRM + automation combo

Great all-in-one tool to create lead generation websites.

PROS

Feature-wise, Oncord is one of the most powerful all-in-one website and marketing tools I've ever used. The web design features are flexible, it has built-in CMS features and provides several automation options.

CONS

There's not much to dislike. I can only mention the learning curve, even though they provide a good onboarding experience.

Vendor Response

Thanks for taking the time to leave a review. Glad to hear that you've had such a positive experience with Oncord so far. I agree with your comment about the learning curve, we'll keep working towards more tutorial videos to help ease new users into the platform. Thanks again!

Replied July 2021

Jason

Marketing and Advertising, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2020

A breath of fresh air!

Very flexible, all-in-one is a game-changer, the support is excellent and the SEO has been incredible.

PROS

The support is the best we have ever experienced, the CMS is feature-rich and the usability is excellent. The system not only comes with CMS + CRM, but it also has 'modules' which can easily be enabled to add powerful built-in e-commerce, and even built-in marketing & automation (i.e. not just an integration). The system is extremely flexible, and having everything in one place is a complete game-changer for both the development team and for clients wanting to grow their businesses. Also comes with integrations and API access with no additional charge. The system is SAAS (cloud based), but also has the ability to use custom scripting PHP - giving you the best of BOTH worlds.

CONS

Bandwidth constraints (but you can easily add more for a small cost).

Reason for choosing Oncord

More flexible, faster, excellent support, all-in-one solution with marketing & automation!

Reasons for switching to Oncord

Business Catalyst was shutting the software down, and we needed something that was a SAAS solution that gave the flexibility of WordPress, without the hassles of plugins and hosting etc. Also we wanted something to drive our customers marketing and make it easier. We also needed something with good hosting and excellent Search Engine Optimisation.

Tracey

Financial Services, 2-10 employees

Used weekly for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed December 2022

Oncord set us up for success

Oncord did a great job for us. So much that I recommended them to a client. They now also have an Oncord website

PROS

About 12 months ago, we were going through a rebrand and wanted a new website. We turned to [SENSITIVE CONTENT] and his team at Oncord and have been blown away with their skills and service. The website they created for us was stylish and easy to maintain. They coached me through posting a blog and regular newsletters and are always responsive with our queries as well as very helpful.

CONS

I like everything. It was a breeze. I didn't find any problems with setting up and updating information on the Oncord created website

Reason for choosing Oncord

Because of the service

Reasons for switching to Oncord

Wanted a change

Haydn

Design, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed July 2022

Our go to platform!

The support has been second to none. The system has been flawless. The communication and knowledge has been absolutely on point. We are 100% confident when offering this product to our clients and feel what we are providing is fast, reliable and perfect for their use and easy for them to manage if required.

PROS

We love the pain free interface, the reliability and the speed of the sites. The fast and helpful support.

CONS

They are always building and adding more features, so if they keep doing this it eliminates any cons.

Reason for choosing Oncord

Great and fast support, locally owned and the trial of the system sealed the deal, with it's ease of use and site build, client admin interface and it just seemed to be smooth and painless to use and build on.

Reasons for switching to Oncord

Adobe BC was ending which was one aspect and at the same time we were investigating more reliable and pain free options over building Wordpress sites. We were tired of glitchy plug ins, system and plug-in updates, things breaking and slow hosting and site speed ratings.

Vendor Response

Thanks so much for the review and your advocacy Haydn. We feel lucky to have you!

Replied July 2022

User Profile

Simon

Verified reviewer

Marketing and Advertising, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed July 2020

Oncord is my go to CMS

Outstanding, I haven’t used a better CMS in the nearly 15 years I’ve been building websites.

PROS

Very easy to use for both users who know how to code and those that don’t. All our clients that use it love it!

CONS

In code view it’s not as easy to select long strings of code as I would like.

Reason for choosing Oncord

Ease of use and all the features.

Reasons for switching to Oncord

It was an easy decision once I tried several different CMS.

Michael

Health, Wellness and Fitness, 1 employee

Used weekly for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

FUNCTIONALITY

5

Reviewed May 2023

Website design

I had a fantastic overall experience with [sensitive content hidden]. He displayed remarkable patience by answering all of my questions and guiding me through the process of managing our new website. The Oncord dashboard, known for its user-friendly design, made it incredibly easy for me to maintain the website myself. Thanks to [sensitive content hidden] assistance and the intuitive interface, I feel confident in taking care of our website going forward.

PROS

The staff at Oncord is exceptionally friendly and patient, making the overall experience truly delightful. We entrusted them with the design of our website, and we couldn't be happier with the results. [sensitive content hidden] took me under his wing and provided comprehensive guidance throughout the entire website management process. I am thoroughly satisfied and thrilled that I am now capable of maintaining the website on my own. Furthermore, Oncord also offers additional assistance whenever I need it.

CONS

I could not find anything yet. All is good so far.

Vendor Response

Fantastic to hear that you had such a positive onboarding experience Michael. I've shared this with the team, including the person who looked after you. Thanks again for choosing Oncord!

Replied May 2023

Joselyn

Accounting, 2-10 employees

Used weekly for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed December 2022

Oncord Experience

Our experience has been fantastic. The platform works well and team at Oncord are always on hand to assist when needed.

PROS

The platform is easy to use for a beginner, and the features allow us to keep our site up to date without having to outsource changes at additional costs.

CONS

For our use of the platform, we haven't found features that didn't work effectively for us.

Reasons for switching to Oncord

We made the switch to be able to self-manage our website and marketing content ourselves within one platform.

Deborah

Marketing and Advertising, 1 employee

Used weekly for less than 2 years

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2022

Oncord website review

Oncord is highly skilled in design and the decision to move from another platform to Oncord delivered not only a more contemporary visual website but improved functionality.[SENSITIVE CONTENT] is a very good communicator and listener resulting in a new design that was 'on brand'. [SENSITIVE CONTENT] is also very efficient..he just gets it done!

PROS

Ease of use & excellent functionality. Changes can be made easily and the analytics is well presented .

CONS

There were no cons to using Oncord as it delivered all required functionality.

Reason for choosing Oncord

Oncord was an easier transition allowing me to focus on my business rather than creating a new website.

Reasons for switching to Oncord

Adobe Catalyst closed its website service

Chris

Accounting, 1 employee

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2023

Oncord Review

Excellent response times, quality workmanship, highly organised

PROS

Easy to use but professional software, update at your convenience

CONS

No real downsides with this product or service

Reason for choosing Oncord

Recommended by Australian Bookkeepers Network

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