All Pixieset Reviews
1-25 of 27 Reviews
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Dan
Verified reviewer
Photography, 1 employee
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2024
Well built all-in-one tool for running a photography business
I started out with just the Client Gallery Hosting version of Pixieset, but added the whole suite later as my business grew. I was swayed to the complete suite when they offered the Studio Manager feature, which allows you to schedule photography shoots and events.
PROSPixieset's interface for managing its 5 applications is very well made and easy to use. It allows total control of the customization and upkeep of all aspects of your business from Client Gallery, Website, Store and Studio Manager.
CONSThe larger Pixieset app packages for all applications can be a bit of an investment for photographers starting out. But the time you save by using Pixieset and its tools, can be applied to photoshoot and making money.
Reason for choosing Pixieset
I liked the look and functionality of Pixieset better.
Reasons for switching to Pixieset
Honeybook is very good application, but I was swayed by the all in one convenience and better functionality of Pixieset. The apps of Pixieset integrate together and make a very powerful tool.
Anonymous
2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed July 2021
Perfect for me!
I’ve used pixieset for years and can’t be more pleased with all the features it’s offered and continues to add to. I’ve never had any issues and it’s affordability is an appreciated asset. I suggest this software to anyone in my business. As a technologically challenged individual, I assure you, you can’t go wrong.
CONSI really have no complaints other than the lack of mobile features and capabilities on the photographers side.
Reason for choosing Pixieset
Much easier and quicker to setup. Affordability
Reasons for switching to Pixieset
Price and user friendliness
Andre
Photography, 1 employee
Used daily for less than 2 years
OVERALL RATING:
3
EASE OF USE
2
VALUE FOR MONEY
1
CUSTOMER SUPPORT
1
FUNCTIONALITY
2
Reviewed March 2023
Horibble Customer Service
2 out of 10, the service has really declined
PROSNice looking templates, at fist glance, until
CONSI have been trying to get some simple help, and all anyone who respond, seem to only what to send you links.
Allison
Photography, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2022
My Favorite Gallery Software
I have used Pixieset for almost 7 years. It has been my go-to for delivery of client images and I plan to use it for many more years to come. I know the images are safe on the pixieset cloud and easily accessible to clients.
PROSI love how professional pixieset looks and how easy it is for my clients to access their full resolution digital files. They can also order prints and download images. It's great for proofing and reviewing images as well.
CONSSometimes clients have a difficult time downloading the images.
Reason for choosing Pixieset
I love the interface and professional dashboard of pixieset. It has easy branding preferences.
Carissa
Photography, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2021
I Use Pixiest For My Website & Proofing
I absolutely love Pixieset! I couldn't beat the price and quality for bundling a website and a proofing system. The program automatically loads your watermark to all the photos you all you would need to worry about is uploading and sending. It's overall a simple program to use.
CONSThe tutorials for submitting your images are outdated so I had to create my own as all of my customers struggle to understand it.
Reasons for switching to Pixieset
It was just a better price as a bundle then paying 2 separate platforms
Kevin
Verified reviewer
Media Production, 2-10 employees
Used weekly for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2021
Best way to Deliver Photos in the 21st Century
I found it was easier than uploading to google drive and easier than I could have imagined delivering to the clients. It was easy to download and it even lets the customers choose .zip files when downloading. So, they don't have to go picture by picture.
PROSI love that this software because I can deliver photos in the cleanest light. I found that my clients came back to me and said (why have we never done this before). The way we can upload the photos is to keep our branding make this look professional and stay within budget.
CONSThe free version lets us hold up to 3000 photos, which is decent, but the pricing past the free version gets to be a little more expensive than I thought.
Reason for choosing Pixieset
We wanted to start with a free trial and see what it could do. It blew us away and were never going back.
Reasons for switching to Pixieset
We wanted something more professional than we were using. Something that matched our brand too.
Rachel
Photography, 1 employee
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
3
Reviewed June 2022
Love it!
Pixieset has the most beautiful and easy website design. If you are wanting something you can throw together quickly but looks expensive, Pixieset is for you.
CONSAlthough I appreciate the effort being brought about by the studio management portion, it just isn't working for me.
Reasons for switching to Pixieset
I needed a beautiful website with galleries that was easy to set up.
Laura
Verified reviewer
Photography, 2-10 employees
Used monthly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed May 2022
Good option for gallery hosting
Overall I had a good experience for the amount of time I've used Pixieset. It was really easy to upload and deploy galleries, send to my clients and guests, I loved the gallery PIN option as well. Favoriting images was very easy both on my end and clients' end and it made my life easy when time came for me to design artwork for printing.
PROSI have used Pixieset for around 6 years. I used it for mainly gallery hosting, although I did have very few print and digital files sales through the system when they later implemented the Store option.
CONSI did try the website option as beta testing, but it was incredibly limited for me as a more seasoned photographer. For someone else who would be a beginner photographer, I would totally recommend it, as it is a nice and quick drag and drop option, but in the long run, you are stuck with something limiting, especially in terms of SEO and design. Now that they have purchased Flothemes, things may change for the better, so we will see where that goes.
Reason for choosing Pixieset
Mainly pricing at the time.
Rayvon
Photography, 1 employee
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed July 2021
Rayvon Creates
I love the fact the expiration feature and scheduled emails. The password protection and custom folders for individual user experience.
CONSI wish they allowed scheduling for emails and alot of my clients struggle trying to get back into their favorites folder to make changes. I also wish their were more options to customize the client folder.
Reason for choosing Pixieset
It was recommended by a trusted friend.
Ansley
Photography, 1 employee
Used weekly for less than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
2
FUNCTIONALITY
3
Reviewed June 2022
Already good but could be great
Overall it’s good and it’s my main website for my business. It could use some improvements and move a little faster to be up to speed with similar services from other companies.
PROSIt’s easy to use and has great options for customizing the look of your site. It’s also simple for customers to navigate on their side. One other great feature is being able to set custom price sheets for different types of photo sessions.
CONSThey’re expanding the CRM side but a scheduling feature would be great to have. It seems like they are slow to add features that would make it all-inclusive. There is also no phone contact for support and it all has to go through email. While I understand that more features cost money, but I feel like they nickel-and-done for everything, including using your own domain.
Anonymous
1 employee
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2022
Pixiest Regular Usage Review
My experience with Pixies was amazing
PROSPixiest is the perfect simple but the creatively open website/portfolio Creator for photographers etc. You can do so much with maximum simplicity.
CONSThere isn't anything not to like, if your using it for what it is specified for, Photography Portfolio, you will not be disappointed.
Jonathan
Photography, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed June 2022
Easy to use for photographers at a great price
Pixieset streamlines my workflow to easily send and proof client images.
PROSI have been using Pixiset since 2014. I love Pixieset because it allows my customers to easily download their ordered images both on a computer and on their mobile device. I also like how easy it is to have clients purchase prints directly through their gallery. I also love that PNG files are now supported. I also love how there are tiers for the subscriptions. I use the Pro 1,000 GB plan.
CONSI wish there was a way to make a gallery to be automatically "published" instead of always having to click "publish" after uploading the images to send to a client. I also would like to see more customization for how the images are displayed to the client. Maybe have it look more "corporate" in some cases. I do however wish the shopping cart would integrate with Square instead of Stripe
Reasons for switching to Pixieset
I made the switch for cost savings, easy to use, and more features.
Valéria
Photography, 1 employee
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
2
FUNCTIONALITY
5
Reviewed January 2023
A melhor alternativa pra entregar fotos online
É uma ferramenta muito útil pra entregar fotos digitais aos clientes. A apresentação da galeria fica bonita, enaltecendo melhor as fotos a serem vistas pelos clientes. Além disso, é muito fácil de baixar as fotos no celular ou computador.
PROSO design das galerias é bonito, tem diversas opções de temas e é realmente fácil de usar.
CONSO valor da assinatura do serviço é um pouco alto.
Reasons for switching to Pixieset
Mais funções e usabilidade mais intuitiva.
Rebecca
Photography, 1 employee
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2022
Easy to use
It is has been good no issues.
PROSThis was easy to set up and use. I use this for my virtual photo-reveals for rating photos and sharing download galleries.
CONSIt could not upload videos but that has not been an enhancement.
Reason for choosing Pixieset
Better functionality.
Reasons for switching to Pixieset
Ease of use.
Holly
Photography, 1 employee
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
FUNCTIONALITY
4
Reviewed July 2021
Easy and beautiful galleries
I love that I can upload my files and have templates to send to my clients for them to download. I can keep up the galleries for portfolio work as well.
PROSI love that my galleries look seamless for delivery to clients and that the storefront to purchase prints is built in
CONSThe size cap for the space is a bit low, it's more cost effective to pay for a year than month by month
Paul
Verified reviewer
Photography, 2-10 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed November 2022
Superb Professional Wedding Photography Portfolio
Pixieset has taken our business to a professional level and gone some way in generating more business. It’s easy to use and plays a central role in our business.
PROSNo matter how good your photos Pixieset makes them look sensational. My clients adore their albums this way. It’s also a fantastic way of sharing pix with family and friends using the link and password. Relatively easy to create the portfolio and can be done quickly. They also provide a free site builder which looks great.
CONSI do believe it’s a little pricey despite being a huge fan. To be honest that’s all I dislike
Reason for choosing Pixieset
The final online portfolio was superior in every way and it was an easy decision
Justice
Photography, 1 employee
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2021
Best gallery sharing site
I love that the site is very user-friendly and customizable in order to make each clients gallery unique
CONSI wish there was just more space that could be available for free, I find myself constantly deleting galleries to free up storage space
Elle
Photography, 2-10 employees
Used monthly for less than 12 months
OVERALL RATING:
2
EASE OF USE
4
VALUE FOR MONEY
1
CUSTOMER SUPPORT
1
FUNCTIONALITY
3
Reviewed March 2022
Crazy commission charges on FREE account
It doesn't make sense to charge commission that totals to almost the same amount as a full account and then on top of this deliver reduced quality images because it is a free account.
PROSIt was easy to use and did enjoy using Pixieset while I had the PAID plan.
CONSDuring the pandemic I did not get photography work so I cancelled my Pixieset account. I just started slowly getting clients again, so I contacted Pixieset and asked them to reinstate my account but this time, I just wanted a FREE account until my business picks up again. I know and accepted the term that there will be commission charges - but, I work with mini sessions and I included 30 digital images in my package for my client, provided her with a coupon code and when she checked out with this coupon code, I got charged $45 (because i marked the images as $10 each - but the client did not pay this to me as these images were included in her package) - which is ridiculous as this is just $3 short of an entire full account. And that being said, the client then download these images at a reduced quality because this is a FREE account.
Britney
Photography, 1 employee
Used weekly for more than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2021
Very Easy to Use!
I absolutely love the ease with Pixieset. I never have an issue with uploading images, clients not receiving images, or system being down. Which is something I dealt with other companies.
PROSIt's very easy to use, never had any issues with uploading photos, system being down.
CONSClients get a little confused when downloading images, but once I walk them through the process step by step, it works out.
Andrew
Photography, 2-10 employees
Used weekly for less than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
2
FUNCTIONALITY
3
Reviewed June 2021
Needs some investment in development
We're presenting professional photographs to our consumer and commercial clients in online galleries that look the part, with our branding, as opposed to Dropbox or WeTransfers.
PROSPixieset is easy to use. It has a really simple interface, is great for client use and makes sending albums simple.
CONSPixieset's development seems to have stagnated. Where competitors are addign functionality, Pixieset is dropping behind.
Reason for choosing Pixieset
Price swung it, and Pic-Time looked complex, but we're looking at moving.
Renelita
Photography, 1 employee
Used more than 2 years
OVERALL RATING:
5
EASE OF USE
2
FUNCTIONALITY
4
Reviewed July 2020
Beautiful site for online albums
Overall it produces a beautiful gallery and helps sell my product well.
PROSI like how the layout is clean and contemporary. Clients seem to really like the look and ease of use.
CONSI didn't like that I couldn't fully integrated it with my square space website more so that it looked seamless.
Japanica
Photography, 1 employee
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2021
Phanpixs
Very user friendly
PROSEfficient & user friendly , clients are able to navigate l.
CONSEverything with the software was up to par
Reason for choosing Pixieset
Simple layout
Larese
Photography, 1 employee
Used daily for less than 6 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
3
Reviewed March 2022
Great product -but still missing some features.
Lovely experience with them - but just need something more to ensure I keep up as my client base grows.
PROSThe website and gallery option is great for clients and marketing.
CONSThe lack of studio management options is a bit detrimental -as you still need to buy an extra product for this. Their Beta is currently out and it seems to be working well.
Tracy
Photography, 1 employee
Used monthly for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
2
CUSTOMER SUPPORT
2
FUNCTIONALITY
2
Reviewed July 2023
Pricey for what you get
I like the functions it offers for customer gallery viewing
CONSDifficult for users not on a computer to download media
Alvina
Photography, 1 employee
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2021
McBride Photography
It has really helped my business with elegant galleries.
PROSMy clients enjoy the ease and elegant look of Pixieset.
CONSWould like to edit and customize the sites more.