All Super Reviews

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User Profile

Alex

Verified reviewer

Legal Services, 51-200 employees

Used weekly for less than 6 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed November 2023

Highly Recommended

First class; great design ideas, responsive and we ran nicely ahead of our launch date!

PROS

Really professional, accessible, a desire to listen to ideas and improve the design, while also engaging with our commercial goals, strategy and approach. Great value for money.

CONS

Genuinely struggling to suggest cons. When using an excellent service such as Super, one just needs to be clear on not wanting to build/host direct, so that it works nicely for both parties from the outset.

Vendor Response

Thanks for the great review - wonderful project to be involved with!

Replied November 2023

william

Financial Services, 2-10 employees

Used daily for less than 12 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed November 2023

Very slick, very impressed

Very very impressed with the team's responsiveness and the professional end product. Surely the future of website building.

PROS

In terms of getting website together that looks and feels high end, but absorbs hardly any of my or my teams bandwidth to get up and running and maintain, this was the best experience I've had yet, and ive worked on a lot of website projects over the years

CONS

No quibbles at this point - and looking forward to some of the new design and branding features.

Reasons for switching to Super

Wanted something built for prof services, and with no maintenance requirement

Vendor Response

Thanks for the kind comments!

Replied November 2023

Thomas

Real Estate, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2023

A breathe of fresh air

Super feels like a revolution. We no longer have to try and schedule work with an agency – any updates just get done, plus we’re paying a fraction of the price each month!

PROS

Support is second-to-none. Everything is done by their team of experts who have worked in our industry for 20+ years. The pricing is also amazing. We’re paying a fraction of what we used to pay with our agency, and getting a much better overall service.

CONS

Can’t think of anything. All aspects are postive

Reasons for switching to Super

Our previous software (Wordpress) was ok, but it wasn't made for what we do as a business. Super is just better for everything we need.

Vendor Response

Thanks for the great review!

Replied November 2023

Mike

Information Technology and Services, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

FUNCTIONALITY

5

Reviewed November 2023

Super is super

PROS

Website design, customer support, features

CONS

SEO needed fine tuning before it worked well

Reasons for switching to Super

We wanted a modern website design and features not based on wordpress

Vendor Response

Thanks and glad you like the end result as much as we do!

Replied November 2023

Gareth

Financial Services, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed July 2023

Super are absolutely Superb !!

Expellant wouldn't hesitate to recommend Rob and his team to close friends or family !

PROS

Very knowledgeable on all aspects of IT . Nothing is a problem to them no matter what your IT need ,they are approachable ,fast and proactive!

CONS

There is nothing to not like as more than happy end to end

Reason for choosing Super

Local and where recommended by others as a preferred choice

Vendor Response

Thanks for the great review and kind words!

Replied August 2023

Paul

Financial Services, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed July 2023

Great IT support

Amazing

PROS

whenever we need additional IT support [sensitive content hidden] is on hand to advise, assist and implement.

CONS

I can't say I have any negative comments

Vendor Response

Always happy to help and thanks for the great review!

Replied August 2023

Anthony

Financial Services, 2-10 employees

Used monthly for less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed July 2023

Fantastic Service, Great Price - As a business owner you'd be mad not to consider this

Very impressive. Great team to deal with and the results speak for themselves.

PROS

Initially the branding and web design had the biggest impact on is. since then however, the ability to make changes and update ad-hoc is ideal. all within the low monthly subscription.

CONS

Nothing- we've had no bad experience. Everything interaction has been positive.

Vendor Response

Thanks Anthony - great to have you onboard!

Replied July 2023

Cy

Financial Services, 2-10 employees

Used monthly for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed July 2023

Super by name & super by nature

Super!!

PROS

It's just an easy, simple service that allows me to contact one person directly and deal with the same person when ever we have an issue.

CONS

I can't think of anything at this moment in time.

Vendor Response

Thanks for the great review!

Replied August 2023

Rebecca

Media Production, 11-50 employees

Used monthly for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed July 2023

Best Customer Service

PROS

Extremely responsive, ( within moments ) and always willing to work with you as you get set up.

CONS

Nothing - everything has worked smoothly since setup was completed!

Vendor Response

Thanks for the great review!

Replied August 2023

Daniel

Real Estate, 2-10 employees

Used monthly for less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed July 2023

"Super" Website

Very satisfied and would highly recommend their services and products.

PROS

Makes creating a modern website and regular updates very simple and cost effective.

CONS

Cannot say at this moment in time, there have been no negatives so far.

Vendor Response

Thanks for the great review! Always here to help and make your life easier!

Replied August 2023

Phil

Events Services, 11-50 employees

Used monthly for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed July 2023

Media1 Review

excellent

PROS

quick response times and always find a solution

CONS

no cons, I don't have anything negative to say about super

Vendor Response

Thanks for the great review!

Replied August 2023

Daniel

Construction, 2-10 employees

Used monthly for less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed July 2023

Good, quick and efficient service

Fantastic

PROS

The ability to make any and all updates to our website at short notice.

CONS

No, we dont have any negatives just yet. The system works well for what we need from it.

Vendor Response

Always happy to help and thanks for the great review!

Replied August 2023

Laura

Construction, 2-10 employees

Used monthly for less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2023

property managaer

PROS

fast efficient service value for money and quick responses

Vendor Response

Thanks for the kind words!

Replied August 2023

Showing 1 - 13 of 13 Reviews