As a customer of Tizra for more than five years I can highly recommend them. Our customers appreciate the ease of use of our eBooks, which makes us look good. The Tizra team has always been there when we needed them and as non-techies we appreciate having their expertise available to us. I look forward to using Tizra into the future.

Tizra has what we are looking for in an eBook publishing system. What we like most about using Tizra is that it is very stable. We can count on it to deliver day in and day out consistent service to our customers who depend on it. As a small publisher we don't have extra resources to manage customer issues should they arise. We know our eBook site is up and running 24-7. We especially like the ease with which to create new publications. We can actually have a new eBook up and available on our site in a few minutes. Working with the staff at Tizra has been a pleasure. They have taken time to learn about our business and then offer suggestions based on their experience to help us grow our business. Overall, we are very happy with our decision to select Tizra to host our eBooks.

We really don't have any complaints. The back end of Tizra can sometimes be a bit difficult to learn at first, but with their help we have become adept at using its many useful features.

Our experience with Tizra has been great. They were helpful with planning, implementation, and maintenance. Their customer service has been phenomenal. Our answers are always answered in timely manner and on the rare occasion we encounter a bug or need the system adjusted, they promptly respond and resolve our inquiries.

Our association houses a multitude of various types of resources with different needs. Tizra has been able to meet all of them and present it in a clean, easy-to-find way while reducing administrative burden and easing our users' experience. Tizra is incredibly functional. There are a multitude of robust features for our organization to use now as well as grow into. We are able to allow/disallow different levels of access to different types of users based on information coming from our (separate) AMS. We can sort, collect, and identify resources based on content, tags, dates, and topics.

The biggest initial drawback was that Tizra was not connected to our AMS. However, Tizra was able to build an API between our AMS system and theirs for a seamless user experience. The back end interface takes a little bit to get used to, but we were able to learn the ins and outs fairly quickly and easily.

Excellent experience. I highly recommend Tizra for your resource or content library needs.

We began our journey with Tizra in 2022, setting up a resource library for the first time. The Tizra team, especially [sensitive content hidden], were thorough, patient, and always professional is guiding a diverse project team to launch our first "Knowledge Center" with dozens of content entries. In a refresh process, Tizra helped again in the same way, this time with [sensitive content hidden], guiding a new team to rework the user interface. Working with Tizra is a pleasure. Online tutorials are well executed and helpful.

We had no issues working with Tizra. They were on time, helpful, communicative and always ready to help.

Tizra provides great support. If we ever had any problems with the software Tizra was available to work through other issues. No going through a help desk. The [SENSITIVE CONTENT HIDDEN] are available to work on issues.

The American Dental Association interviewed multiple digital rights management vendors before selecting Tizra. Tizra provided the flexibility that the American Dental Association needed to satisfy multiple parts of our organization. Tizra was able to integrate the American Dental Association's single sign on. Which allows members to access the American Dental Association's website, eStore and seamlessly login to their digital content on Tizra. The Standards group has the ability to provide access to review documents. And have a specific date to revoke access. When the review date has expired. The publishing group can provide access to documents with a specific number of views available. Once the views are used up, an organization can pay additional to receive more views on a document. Members can buy a digital document on the eStore and have immediate access to the document on the Tizra site.

There were no cons that I can report on.

TIZRA is a marvellous product for us, as it really helps us show-off our science and capabilities [SENSITIVE CONTENT HIDDEN] . We have got a whole new level of engagement with our clients and a much improved on-line profile. Excellent.

We bought TIZRA almost out of the box, so very little adaptation was required to get it to work for us. It provides users with a very attractive and high powered library site. We hold videos, papers and reports, and TIZRA makes it all very attractive and easy to use for the user. It is a great facility to have when organising on-line webinars and conferences, as it becomes an easy to access storage area for all your stuff...with a great search functionality.

TIZRA does need some training-time in order to use it correctly, and it isn'y yet an equivalent to a mass software product like Windows. It isn't a simple push-button affair. However, saying that, its rawness and simplicity also means that it is really flexible, and the support from TIZRA is excellent, so it isn't a major drawback. Just don't buy it if you can't spare the time to get to know the software.

Tizra allowed us to transition our journal into a digital format, which greatly reduced our annual printing costs (that alone pays for the software). It has also given us a fantastic platform for archiving various types of online content, which has proven especially vital this past year, as more and more of us are working from home. We implemented a Single-Sign-On (SSO) with our Association Management System (AMS), so our members are able to easily access the Tizra content. Overall, I highly recommend the platform. It has allowed us to exponentially grow the benefits we offer to our members.

Super clean interface out of the box, and extremely powerful search and indexing capabilities. The Tizra team was great, and worked with us to set up a digital archive of our association's journal dating back to the 1940's. We also utilize the platform for archiving our webinars, as well as scientific presentation recordings from our annual meetings.

Tizra allows the customer to see a little more "under the hood" than a lot of software platforms. At first, that might seem a bit daunting, and some of the admin interface a bit "techy" looking. But I found that you get used to things quickly enough, and actually end up having a good deal more control over your implementation of the product than other vendors might allow.

Tizra has allowed us to have better control of our ebooks and elibrary subscription. Rather than outsourcing our products and selling them through other elibraries, we are now able to have our own elibrary managed in house.

I like the customization of various categories, tags, etc. for each individual product. The backend is very user friendly, but the best part of Tizra overall is the customer service and the ability to talk to someone face to face when you need assistance.

It would be great to have more interactive elements and options for the products. It would be nice to have the option to use both EPUBS and PDFs. It would also be great to be able to highlight and annotate in texts, have a bookmarking option, and allow users with full subscription access to create a "Bookshelf" or have a "Recently Visited" tab on their profile page.

We chose Tizra as our database platform provider as we begin our transition from traditional law book and PDF provider to state-of-the-art ebook provider. We just set up our first title on Tizra’s site and we are extremely pleased with the final product. The search function, hyperlinks, interface, and addition of forms in Word are working extremely well. We have enjoyed working with the Tizra staff. Since we had no experience with this sort of delivery system, Tizra walked us through the process step-by-step, turning what could have been a very daunting task into a pleasant experience. The staff is very patient, taking all the time that we need to explain the steps and ensure that we understand everything completely. They also answer all of our questions quickly and accurately. Something we really appreciate are the suggestions that they make to improve the delivery and content of our product. We would highly recommend Tizra without reservation.

We have no negatives in our dealings with Tizra.

We have been able to cut our costs of sending out curriculum samples by sending online review copies. And, with the timing feature it allows us to customize the length of time people can review our materials, which is super helpful.

Tizra makes it easy to send out review copies of materials to clients. The platform allows us to easily sell online materials to those who don't want hard copies.

We have been with them so long, I don't have anything I don't like.

A great partnership.

It’s helped increase our market research publication awareness but also surfaced other digital content like our webinars. We can lock down content for member access only among other types of access roles. We have extensive free access reports and documentation that we didn't know how to share while tracking who was viewing/downloading what, and with Tizra's help, we were able to develop a deeper level of analytics.

The admin site can use a revamp, but I believe Tizra has this in the works already. Always good to see how they are always developing the tool and adding new features to the roadmap.

We have had a terrific experience with Tizra.

[SENSITIVE CONTENT HIDDEN] and the team at Tizra are unlike most tech companies, they are always available to support you.

[SENSITIVE CONTENT HIDDEN] and his team offered more integrations when we started, many of which we didn't have time to implement. I regret not taking the time to add these features and I look forward to enhancing our offerings through Tizra.

We approached Tizra with our problem, which was a clunky and outdated ebook access platform that users hated and was costing us sales. Our other problem was an outdated and unsearchable storefront, which wasn't doing us any favors. Tizra completely modernized and 100% improved the user experience, from browsing to accessing to reading.

Customizability: Whatever the team didn't know how to already do, they invented or are looking into. Sustainability: We look for Tizra to grow with us as we continue to improve our digital content Professionalism: The Tizra team was friendly, responsive, and great to work with

Would like to see more options for ecommerce, but no real complaints. We had a few minor bugs at launch mainly due to PayPal cart integration.

Working with the team at Tizra was one of the top benefits of picking Tizra. Their experience and knowledge with digital content and the method they used to help us understand and benefit from our content was invaluable.

The ease of moving over 90 years of propriety content and allowing us to control access as well as monetize was probably the most valued feature of Tizra.

if I had to pick one it would be the back end interface was dated but Tizra is constantly improving

Overall our experience with the Tizra team has been great and the platform is powerful and customizable to meet our needs, as we're also learning those needs!

We were able to customize the platform to display our content in a way that met our unique and specific content structure and end-user needs. We've been using Tizra for nearly 6 months and users seem to be able to find the content they need based on how we were able to customize the content organization. The Tizra team has been very helpful with helping us to make tweaks/edits as needed and have been wonderful to work with getting all of our (many!) questions answered.

While the end-user experience is great, the admin portal isn't the most user friendly so it takes a bit of time to get onboarded and, if you want to make changes in future (for example, if we wanted to add materials permissions/restrictions), we'd need to go back to Tizra for support in learning how to do this. To their credit, Tizra has been AMAZING in helping us to onboard even though it has taken longer than we anticipated.

The bookstore has now been live for six months and we have been very happy with the experience.

SMACNA integrated Tizra's ecommerce module as our online bookstore in the Spring of 2021. We were under a very tight deadline to find a bookstore product that would integrate with our AMS and that could be customized to offer digital watermarked products at tiered pricing for SMACNA members, nonmembers, and discount customers. We were very impressed with how fast we were able to get the bookstore up and running.

As with any integration, there were a few hiccups. However, the customer service is fantastic, and we were able to move forward relatively quickly.

Tizra's support stands out as a key component of their software. We often have "on-off" requests by our constituents and Tizra has yet to disappoint in meeting our requests!

The software is easy to use and the program complements our print division quite nicely.

We have no complaints - the software has exceeded our expectations.

The overall experience working with Tizra staff has been excellent. Even when we struggled through the data upload, Tizra staff were always there and willing to help. With some tighter processes for onboarding this would be exceptional.

The easy of use for the customer and the display of resources. This product is very clean, very easy to use, and has great search and filtering functions.

The onboarding was more difficult than anticipated.

Customer service is top-notch.

The ease of use and integration with our AMS.

Nothing so far, the product has met our members expectations.

Tizra provided an excellent platform to make our content available online. The functionality of the platform for our customers is user-friendly and delivered everything we needed, including a robust search engine. Tizra provided us with stellar customer service during the content preparation stage and they always provided a solution when we needed a unique tweak to our platform. I am more than pleased with our decision to use Tizra to provide our content.

We love the search function and the robust table of contents that this platform provides for our large medical textbook. Additionally, once the content was ready to be loaded in the system I was amazed at how quick the content could be set up in Tizra. This was the perfect solution for us at an affordable price.

The administrative side of Tizra is a little cumbersome, but we always received great customer service to address our questions.

The customer service from [SENSITIVE CONTENT] at Tizra was second to none. He was very quick to respond to any questions we had and had a solution to our questions and concerns. Allowing our office to categorize content and offer one landing page for certain content to our members was a major benefit.

We were interested in simplifying our approach to an online resource library for our members to access important information as it pertained to our semi-annual trade shows. We wanted a resource that could house documents in a clean, easy to organize fashion. The ability to tag documents and organize them into separate categories was a huge benefit. We utilized a bulk upload service that allowed us to load 700+ documents overnight.

The user interface on the back end did take some getting used to. We have only utilized this service for one major project at this point, so there is still a lot to learn as it pertains to loading new content and assigning that content to particular areas of the site. Once everything is in place the front end site functions well.