About Wix

Wix is a cloud-based landing page solution that helps users create and manage websites. The solution provides multiple templates with video backgrounds, fonts and animation. It allows users to customize the website with their own logo and branding.

With the system, users can display images, videos and text in a gallery layout and add zoom-in or fade-in scrolling effects. Wix offers an Artificial Design Intelligence (ADI) module that creates personalized websites for users with text and images. The Wix code module offers serverless coding that allows users to set up their own database collections, build content websites and add custom forms.

Wix allows users to set up an e-commerce portal where users can display products, ...


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7,021 Reviews of Wix

Average User Ratings

Overall

4.38 / 5 stars

Ease-of-use

4.5

Value for money

4.5

Customer support

4.0

Functionality

4.0

Ratings Snapshot

5 stars

(3,815)

3,815

4 stars

(2,291)

2,291

3 stars

(738)

738

2 stars

(120)

120

1 stars

(55)

55

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 7021 results

January 2022

User Profile Picture

Jeremy from palebluedot

Verified Reviewer

Company Size: 2-10 employees

Industry: Media Production

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

4.0

Functionality

5.0

January 2022

Wix: A Scalable Web Solution

Wix has been an excellent solution, especially for engaging visitors in pop-up chats.

Pros

Wix went from being the Geocities of the 2000's to one of the best website solutions on the planet.

Cons

Despite the excellent backend, it can be easy to make templates look unprofessional when compared to Squarespace.

Reasons for Choosing Wix

Excellent sales solutions and full HTML/CSS editing.

Reasons for Switching to Wix

Wordpress had become an untenable mess.

December 2021

Clifton from Triamid Developers

Company Size: 1 employee

Industry: Broadcast Media

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

4.0

Functionality

5.0

December 2021

Benefits of using Wix

I have to tout their ease of use and the creative freedom they allow me. I had never built a website but with their help files and tutorials I have had no trouble in learning what to do and how to do it. It is the most user friendly site dealing with site building that I've ever experienced.

Pros

For me it is the seamless integration of my wholesale products that come from another company. I was pleasantly surprised at how easily and quickly I was able to ad products from another source onto my Wix site.

Cons

It took me a while to get around in the design menu because some of the menu items didn't fit what they actually do. For instance, there is a "More" menu item that I would have never thought of clicking but it holds a lot of functions that are important to my sight.

Reasons for Choosing Wix

Wix is just so user friendly and their customer service has always been on point for me.

December 2021

Dave from Matli Consulting LLC

Verified Reviewer

Company Size: 2-10 employees

Industry: Venture Capital & Private Equity

Time Used: More than 2 years

Review Source: GetApp


Ease-of-use

5.0

Value for money

4.0

Customer support

1.0

Functionality

3.0

December 2021

Bad for e-commerce. Good for simple marketing websites.

For years we've built websites for clients (and ourselves) on Wix and mostly have liked it as an easy-to-use website builder. It's only now that we tried to set up an e-commerce store and process payments that I've come to realize that there is no support, no follow-up and no one really cares if your money is sitting in their bank account instead of yours. It's deeply soured me on the whole company - although it's probably just that their e-commerce/payments group is incompetent. Anyway - save yourself a lot of stress and don't use Wix Payments. We set up a store for a client on Shopify and while it's more expensive we've had no issues like this and gotten prompt support for the only payment issue we ever had there.

Pros

Visual design interface is simple to learn, has good templates, is flexible and easy to design a great looking page in. Far more design flexibility than Squarespace. Also like that forms, pop-ups and other items like that which cost extra in Shopify are free in Wix. A great platform for businesses that need an informational website.

Cons

Wix Payments is a nightmare. I set up an ecommerce store for one business in Wix where we'd already built a brochure site and after getting over $9k in credit card transactions Wix is unable (a month and a half later) to send the money to the bank. Support is non-existent. I've explained the situation to 6 different people, never gotten a phone call with anyone and the money is still in Wix instead of transferred. The ecommerce store itself is pretty limited too. All in all I deeply regret not using Shopify or Big Commerce - or at the very least setting up my own payment gateway through Stripe/Square instead of trusting Wix with payments.

Reasons for Choosing Wix

As a website builder Wix and Tilda are the best - easy for no-code sites and flexible enough to allow hard-coding of specialized features if needed. Of the two, Wix has a better marketplace of plug-ins. As an e-commerce platform we tried Wix because the client's marketing site was already built there - but it turns out is not suitable for e-commerce compared to Shopify or BigCommerce.

October 2021

Irma from Joyner’s School of Music

Company Size: 2-10 employees

Industry: E-Learning

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

5.0

Functionality

4.0

October 2021

Wix is a Journey

It has been beneficial having Wix to be a nice platform to advertise my business and market. It is a decent program to you however I just wish that it was better. And if you’re going to charge as much to charge at least have features in applications that actually work.

Pros

I like that the Wix is easy to use after an experienced person walks you through how to use the system. I didn’t find it a bit challenging at first with utilizing the features in finding out what I needed in the system to help me make the website best for our businesses needs. It did take about two months for me to really get well accustomed to using wicks his features that I need to use on a regular basis. However there are some features that we’re not available immediately that my business does need to use so I ended up having to purchase another program in order to get what I needed out of it which is more costly in the long run. Because they do not have forms that function well for my schools needs, I had to make more of an investment. It also said that the zoom feature would now work well with wicks. I still have to screenshot a new code every week and send it to our clients for our weekly class for a group sessions.

Cons

Zoom integration sucks. There are a lot of things that businesses need to be able to do to be functional and a lot of those things were not available on WIX. It would be nice for weeks to be a lot easier to use even for a new person learning how to use the system. I think that they charge a bit much for utilizing weeks considering all that Wix does not offer and you have to go out of pocket to purchase and do additional work to get what you need.

Reasons for Choosing Wix

I wanted to test it out and see how well it would work. I also noticed that a lot of website designer’s on five or had a lot more experience on Wix website as opposed to some other websites

December 2021

Anonymous

Verified Reviewer

Company Size: 1 employee

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Functionality

5.0

December 2021

Great for personal portfolio site - very happy!

I've been using Wix for a long time and have been very happy with the software. I use the software as my primary web solution to build and host my personal portfolio. While I am a writer and creative director, I'm not a web designer so I find the templates a helpful starting point in my design process. They have improved the gallery solution over the years to host images but still need a little work. Setting up personal domains and URLs is easy with WIX and as far as price point goes, it's not terribly expensive although I have to admit that I didn't compare it to all the other solutions. One last thing, Wix also offers many abilities to build a blog and focus on SEO that I have not made the most of yet but will be doing so in the future. Overall, really good software.

Pros

My favorite thing about WIX is that there is infinite freedom to create whatever you want. It's amazing really. A no-code solution that empowered me to create the personal portfolio I always wanted. It came out great and I am really thankful WIX was the software that helped me do it.

Cons

The gallery solution for hosting and displaying images needs some work. At first glance, there are many options to use for a personal portfolio, but I quickly found that they don't always format correctly. If there was a way to fix this I would be thrilled!

Reasons for Choosing Wix

I've been a user of Wix for a long time and when I wanted to update my portfolio I considered using Squarespace. However, once I realized that Squarespace didn't permit the freedom WIX did for creating what I wanted, due to column restrictions, I quickly shifted back to WIX and I'm really happy that I did.