All SpeakUp Reviews
1-11 of 11 Reviews
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Olaf
Verified reviewer
Leisure, Travel & Tourism, 10,000+ employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed September 2023
Speak Up meets data driven Compliance
SpeakUp is one of the most modern and dynamic whistleblowing tools on the market. Good technology paired with great people power.
PROSGood tool and great team. Good match for large and mid size companies.
CONSData structure and management could be more flexible and advanced.
Vendor Response
Thank you very much for your honest feedback, Olaf. Your input is truly valuable for developing SpeakUp's next features. The best is yet to come!
Replied November 2023
Vivianne
Dairy, 10,000+ employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2023
Highly recommend!
- Integrates Speak Up phone/webservice with Case Management System.- Straightforward/ user-friendly, reliable- Configurable to our company needs- Best in class customer support. People in touch comes highly recommend as future-proof whistleblowing tooling.
CONSNot many to be thought of.. In any; the lack of dashboarding in CMS environment.
Vendor Response
Thank you so much for your review, Vivianne. We're very pleased to know that SpeakUp is meeting your expectations and especially proud to hear that you appreciate our support - a big priority of ours. Here's to more years of strong collaboration!
Replied November 2023
Rachaad
Information Technology and Services, 51-200 employees
Used monthly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2023
Very innovative and user friendly tool
I have used SpeakUp in the capacity as a business partner of People Intouch and knowing SpeakUp as well as multiple other tools I can say SpeakUp is the best tool I have worked with. I can add that the people behind SpeakUp actively promote the positive and inclusive culture that SpeakUp can bring to its clients.
PROSWhat I really like about SpeakUp is the ease of use, the eye for detail when it comes to protecting people who speak up and others involved, as well as the fact that it is very customizable and the ease of implementation.
CONSNone that I can think of. The tool is fully compliant to legal requirements
Reason for choosing SpeakUp
Some of the limitations I encountered when using other tools, especially regarding reporting are not an issue when using SpeakUp. There is no legacy, what some of the traditional tools do tend to have.
Vendor Response
Thank you so much for your kind words, Rachaad! We are happy to hear that SpeakUp successfully demonstrates our commitment to protecting people and organisations.
Replied November 2023
Denise
Food & Beverages, 10,000+ employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed December 2023
Secure, confidential and effective Speak Up system
Effective and efficient Speak Up team. Very good.
PROSVery responsive client support. Confidential environment for Speak Up and add-on feature of Case Management System.
CONSWould like to have more automation for populating some fields in case management system but we understand that there is an upgraded version of the system.
Bergadano
Automotive, 10,000+ employees
Used daily for less than 6 months
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed September 2023
Iveco Group experience with SpeakUP
Positive impression. The system is already very good, but I am sure it will be even better in the future with some new developments the Company is planning.
PROSIt has the best value for money on the market. It is easy to ste-up and use. Very flexible. Staff is very supportive to the clients and quick to respond.
CONSIt does not have all the functionalities of other playes, as customization of e-mail notifications or possibility to insert sevaral open questions in the reporter intake form, but it is still a very good product
Reason for choosing SpeakUp
Lowe cost, greater flexibility, supportive staff in the system migration
Reasons for switching to SpeakUp
Lower costs and greater flexibility to implement Local Compliance Helpline Systems to respond to the EU Directive on whistleblowing requiriments
Vendor Response
Thank you so much for sharing your experience with SpeakUp, Bergadano! We're especially proud to receive "best value for money". Keep an eye out for upcoming SpeakUp releases. We think you'll like some of the new options for email notifications.
Replied December 2023
jan
Mining & Metals, 10,000+ employees
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
FUNCTIONALITY
4
Reviewed September 2023
Some experiences after switching from another system
Accessibility and low threshold for reporters to report issues.Switching from our previous system was very smooths and easy.Machine translation works better than anticipated.
CONSIt would have been nice to be able to post company policies and other documents available for the reporters on the landing page.
Vendor Response
Hi Jan, thank you very much for your honest opinion. We are thrilled to see our low-threshold approach to whistleblowing being appreciated! A small note on the landing pages: SpeakUp allows you to add a link to any policy/document you'd like on your intake page. Feel free to get in touch with your contact person at SpeakUp. We'll be happy to walk you through it.
Replied November 2023
Fredrik
Telecommunications, 1,001-5,000 employees
Used weekly for less than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed September 2023
SpeakUp review
The tool is very easy to et up and use. It is also easy to make simple configurations on how the system should run. It works very well for us.
CONSNothing really, PiT is releasing new functionality continuously.
Vendor Response
Thank you so much, Frederik, for your nice words! We are very happy to hear that SpeakUp has been serving you and your team well. It's true that we are continuously working on new functionalities and we intend to keep it this way. Thank you!
Replied November 2023
Klaus
Logistics and Supply Chain, 1,001-5,000 employees
Used monthly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2023
Trustworthy and reliable
very good! I worked with SpeakUp in three different companies and the work and support was always seamless
PROSThe easy to use application and the support for communication during implementation
CONSthem not being base din Germany and therefore not being able to offer German support to colleagues.
Reason for choosing SpeakUp
highly professional
Reasons for switching to SpeakUp
Expensive and not up to our expectation
Vendor Response
We appreciate your review very much, Klaus. Thank you for taking the time to share your experience with SpeakUp. Hearing that our support and professionalism are up to your expectations makes us incredibly proud! We hope to be of even more value to you in the future.
Replied November 2023
Anne Laure
Food & Beverages, 5,001-10,000 employees
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2023
Highly recommended
very easy tool, highly recommended to implement whistleblowing obligations
PROSuser friendly, simple, good support
CONSnone
Vendor Response
Thank you for taking the time to share your opinion on SpeakUp, Anne Laure! We're very happy to be of value to you and your organisation.
Replied November 2023
Ezekiel
Management Consulting, 2-10 employees
Used monthly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2023
Pragmatic, excellent service
The product is super intuitive and smooth to implement
CONSThe latest version made the product a clear best-in-class in my opinion
Vendor Response
Thank you so much for taking the time to share your experience with SpeakUp, Ezekiel! We're thrilled to hear that we were successful in making SpeakUp's latest version the 'best in class' as you put it. We look forward to more opportunities to collaborate with you.
Replied November 2023
Joukje
Health, Wellness and Fitness, 1,001-5,000 employees
Used monthly for less than 6 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
3
FUNCTIONALITY
5
Reviewed November 2023
Review
Goede ervaring voor het kiezen van de tool. Daarna vond ik de service afnemen. Ik verzocht om demo's voor meedere HR personen in de organisatie maar daar werd wat terughoudend op gereageerd.
PROSAnoniem systeem, overzichtelijk, wettelijke kaders onderdeel van proces
CONSTot zover heb ik nog geen minpunten gevonden
Vendor Response
Thank you so much, Joukje! We appreciate you taking the time to share your opinion about SpeakUp and we are happy to hear that you haven't experienced any inconveniences so far.
Replied November 2023