All Zoom Workplace Reviews
1-25 of 13,801 Reviews
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Barry
Information Technology and Services, 2 - 10 employees
Used less than 2 years
OVERALL RATING:
5
Reviewed August 2021
Zoom Meetings - Cheap and Easy Solution for online collaboration
Jennifer
Verified reviewer
Retail, 10,000+ employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed April 2020
Zoom has allowed us to continue holding our meetings
I've been utilizing Zoom to talk and meet with my collaborators while we're isolated gathering. With the current pandemic, Zoom has become a practically day by day program that I abuse for both work gatherings and virtual meetups with companions. I truly like how you'll have various clients on straightforwardly. I'm prepared to speak with various video calls. I abuse them for chapel meeting week by week and that they are incredible.
PROSI am exceptionally happy with this product so far. I abuse it for a course that I'm taking, additionally on meeting with clients. The experience is magnificent. I'm hearing impeded and that I am marking to everyone on Zoom video meetings. With Zoom, we will video visit with them likewise as screen share, it's helped us continue pushing ahead through the franticness.
CONSIt can get mistaking for some clients legitimately with talking and commotion. Regularly need to have clients quiet for better solid quality. fixing a substitution meeting on the iPad took a touch you-tubing, yet after we made sense of it, it had been simple.
Reason for choosing Zoom Workplace
I found it a simpler alternative to use than several others we had in mind. Our team can use it without the need for a long learning process.
Olive
Verified reviewer
Law Practice, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed May 2021
Zoom Meeting Review
The business problems I have solved using Zoom include the safety of employees and employers amidst the current Covid-19 pandemic. The restriction of travel in order to have an online meeting in the sense of following the WHO protocols amidst the Covid-19 pandemic has saved many lives.
PROSZoom has the capacity to hold huge meeting capacities and can be easily supported on Android, iPhone, Mac, iPad, and web platforms. Zoom has impressive features which enable the hosts and participants to effectively participate in the sessions especially the emojis which are required for the meeting interactions. Zoom has clarity of sound and image, the audio and picture quality features can be improved depending on one's personal preference.
CONSZoom should make it easier for the main speaker to be the main "character" and the size of the screen for them to be bigger and not to be small like the rest of the attendees in the meeting. Neither the Speaker view nor the Gallery view does this. It is difficult to determine who is speaking. Zoom should have a brief "profiles" option showing the attendees' brief biography and contact information if comfortable sharing as a form of networking. It would be great to be able to click a button and switch between display names. The time limit for a meeting time (45 minutes) in one session for non-premium members should be extended.
Reason for choosing Zoom Workplace
Its efficiency and ability to maintain quality audio and video over the other products.
Lukundo
Farming, 2-10 employees
Used weekly for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed February 2024
Communication made Easy
It has made remote management easier for my farm
PROSEasy communication and presentation of work
CONSSo far i have not noticed any cons except from network providers
Reason for choosing Zoom Workplace
It is easier to use and requires minimum training
Dylan
Education Management, 51-200 employees
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2024
Easy and efficient
It’s extremely user friendly and never a hassle to use
CONSThere is honestly nothing wrong with it in my opinion, everything runs smoothly from the audio, to the screen sharing
Reasons for switching to Zoom Workplace
To try other products that was similar to Microsoft Teams
Henrietta
Telecommunications, 1,001-5,000 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed February 2024
Love Zoom for online meetings!
As someone that works from home, zoom is great to allow for virtual meetings and collaboration. It is easy to use, the audio and visual quality is great, and the screen sharing tool is phenomenal!
CONSThe Q&A panel can be better designed to open up but still see all of the screen (I.e. make a side panel option)
Samita
Construction, 201-500 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2024
Zoom is the Most Robustious A/V/W Conferencing Program of All Times
I give double thumbs to the vendor for allocating 40 free video conferencing minutes on freemium version.
CONSI slightly dislike how it used to disconnect video calls after 40 minutes on free version.
Marco
Health, Wellness and Fitness, 2-10 employees
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
3
FUNCTIONALITY
5
Reviewed April 2024
Zoom works great for my business
Came up because of the pandemic and basically became a lifeline for business and to connect personally as well. Connected my family during the pandemic and connected me to my web designer, so much so that I didn’t ever have to meet with her in person.
PROSScreen share, probably number one, ability to literally work and create graphic’s together on a zoom call. If I could work solely over zoom, I would. It’s so easy. Love also the confidential nature of it because I don’t have to disclose my cell phone number like I’d have to do with FaceTime.
CONSNothing really, works great, doesn’t present issues
Reason for choosing Zoom Workplace
Everyone uses zoom so it’s just a no brainer
Darren
Consumer Services, 51-200 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed April 2024
Easy to use, great integration with Microsoft Outlook and Slack
I like the ease with which to use Zoom. It has great annotation tools to be able to draw on the screen to show what I'm talking about, has a nice integration with Outlook to be able to automatically add a zoom meeting link to a meeting that I'm scheduling, and then Slack reminds me and sends me that link when it's time for it.
CONSI can't think of any cons. Seems to be the standard in remote meets. I prefer it over some of the competitor meeting spaces that some clients prefer to use.
Anonymous
51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed March 2024
best software for virtual office and meetings
Zoom is very helpful for virtual office . we can connect immediately to anyone any tine . conducting meetings are so easy . communication in company is now so easy . This is ideal software for Work from home employee . we can create virtual offices , breakout rooms. we can get help from someone and we can access someone else pc remotely also .
CONSsometime while using zoom its screen bother me . suddenly drag me in meeting pages when someone join
Anonymous
2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed March 2024
Zoom For Non-profits
It is easy to use and has high-quality video and audio. You can invite people to manage screens without having issues. It supports various platforms and has excellent visual effects.
CONSNothing significant to mention here for this review.
Jeremy
Verified reviewer
Financial Services, 1 employee
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed August 2019
Virtual meetings with lots of features
As a coach, I did not want to limit my clients to driving distance, nor do I want to keep a dedicated office that I can bring "strangers" into, outside of my home. Zoom not only allows me to meet seamlessly but allows my clients to meet comfortably in their own home (and not have to worry about baby sitters, etc). The ease of use and multi-platform support removes any compatibility worries when setting meetings.
PROSThis software is easy for my clients to set up for a meeting with me virtually. I love that I can share my whole desktop, one window on it, a selected part, or even share the screen of my phone. I've used this to meet on a Mac, PC, iPhone, and iPad. This has options for recording meetings, setting defaults for audio/video, etc. You can do group meetings and allow client(s) to share or control my desktop. One thing I've only used occasionally is assigning a unique meeting ID for each meeting. I just use my standard ID so I can incorporate it into form emails and my scheduling software.
CONSThe free version limits group meetings to 40 min (but it's the free version; I do meet with others who have the paid version and it's great)
Reason for choosing Zoom Workplace
The free version (which I am currently using, but colleges use paid) has lots of features and a higher quality experience than other free platforms. And since my business isn't huge yet, having a quality free version I can later upgrade is great.
Reasons for switching to Zoom Workplace
I used to use Google Hangouts, but it didn't have the same video quality or professional feel. Since Hangouts is browser-based, it opened the doors for incompatibility and restriction of devices for my clients.
Suzie
Education Management, 2-10 employees
Used monthly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
FUNCTIONALITY
5
Reviewed October 2019
Zoom Review
Overall, I really like Zoom a lot. It's now my main software tool for business and video conferences. It's got great video quality, and it works great on my devices. I also like that there isn't this huge ordeal to use it's system. It's got a great reputation, and almost all of the people I do business with know what Zoom is, and also already use it, so that makes it extremely easy on me as well!
PROSWhat I like most about Zoom is that it's pretty capable to have clear video's no matter what device I'm using it on. I usually have issues with my work laptop freezing up on me, and that's always been a problem with video conferences, until I started using zoom. I haven't had a problem with the video quality yet!
CONSSometimes it get's confusing to figure out who's generating the conference ID. This could definitely be on my and the other people's end, but sometimes I wish Zoom didn't have so many steps to get to the actual video conference itself. There tends to be way too many unnecessary windows that pop up that make things confusing to know when your actually in the video conference or not.
Reason for choosing Zoom Workplace
I tried to use google hangouts for a while, which I thought would be easy, as it's directly linked to my google business account, but it ended up being a complete disaster! It CONSTANTLY kept freezing up, especially if there was more than 2 people in the video chat. With Zoom, everything's very user friendly, and i never have video quality issues which is EXTREMELY important, because then I can just focus on the business matters at hand, because I know that everything is going to work properly and consistently
Reasons for switching to Zoom Workplace
Skype was getting SUPER annoying. It constantly forgot my passwords and sign in information, always booted me out of sessions or froze up. Then there's the issue of the costs! That just got ridiculous how they kept raising the prices. All-in-all, I was extremely unhappy with skype, and knew it was time to make a switch.
Chad
Renewables & Environment, 501-1,000 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2020
Standard for large group meetings
Zoom continues to be our go-to solution for Large group meetings (over 9 participants) and nearly all meetings with external participants. We often will use MS Teams for smaller meetings but we allows our users to chose based on personal preference.
PROSI have used all of the video conferencing options on the Market and Zoom is the easiest to use while providing a consistent and stable experience for all.
CONSThe only feature that I see lacking in Zoom is the same tight integration with the Microsoft Stack that Teams has. With that said, it still integrates nicely with Outlook so it's easy to schedule meetings.
Reasons for switching to Zoom Workplace
Zoom was the easiest to use product we could find, especially for any of our non-technical workforce.
Dima
Information Technology and Services, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
FUNCTIONALITY
5
Reviewed March 2021
Let's Zoom!
Remember the time when everyone was saying "Go google this"? Well, there is a new word in English these days - let's Zoom )) An incredible alternative to Skype, this software allows you to easily connect with others across the globe via your phone or PC. The others don't even need to have Zoom installed - they just need the invitation link!
PROSFirstly, you can have quite a few participants - and if you are the meeting leader, you can turn off all their cameras and mics. Very useful for those colleagues who are not very self-aware. Secondly, the amazing screen sharing feature - where I can also give control to another participant over one of my open programs or my whole desktop, while conversing all the time. Talking about TeamViewer on steroids! Another massive plus is that in the free version you get your own free meeting with a unique link and you can reuse it again and again. In this way, people eventually know your "zoom address" )) and can contact you easier! Or they can just add you to their chat/contact list and zoom you whenever they need your assistance.
CONSThe one thing that is very annoying is the Waiting room... Often I would invite people to my Zoom call, only to find them stuck in the waiting room and unable to join. I myself had often been stuck in others' waiting rooms as well. Trying to turn off the feature in the account settings has no effect - apparently this is mandatory. If Zoom devs would reconsider this and allow us to turn off waiting rooms, Zoom would be much better.
Reason for choosing Zoom Workplace
Zoom is more feature rich and I prefer it over Google Meet.
Reasons for switching to Zoom Workplace
Skype is much less intuitive and is slower than Zoom
Anonymous
2-10 employees
Used weekly for less than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed May 2021
Reliable product for online meetings
Having been hit by the pandemic, zoom meetings was our rescue. The ministry of health had given a directive that we maintain social distance and also avoid crowded places. To ensure we observed this directive we resolved to work from home. We were able to meet online and carry out our usual meetings with no problem with the help of zoom meetings. Some of our customers also preferred online meetings since it had cut transportation costs to our offices and saved their travel time. The ability to share screens is so fantastic since everybody in the meeting is able to follow what is being presented. One is able to choose between using audio and video when joining meetings.
PROSZoom meetings is easy to use. Integrating zoom meetings in our business was not that problematic to us as users in our organization. Some of the features that we found helpful include: 1. Screen sharing. 2. Recording of meeting proceedings for future reference. 3. Ability of the host to mute all meeting attendees to avoid interruptions during the meeting. 4. Chat section for questions and answers.
CONSWe experienced droppings from the meeting especially when our network connectivity was down and when one has limited storage. Sometimes when one drops from the meeting and maybe there were questions and issues raised in the chat section, when he/she joins back he/she cannot retrieve them.
Reason for choosing Zoom Workplace
Zoom is relatively cheap and easy to use.
Reasons for switching to Zoom Workplace
Zoom has features that our organization needs.
Christine
Health, Wellness and Fitness, 2-10 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2021
Zoom Meetings - The Best Virtual Classroom
We have been looking for a software that will allow us to carry out our virtual classes and Zoom meetings just fit the description. So far twice a week we have interactive classes that carry over 100 students. Through this app, students can join via computers, tablets or even phones which makes it a flexible mode of learning. Through this, we have been able to even cater for the needs of the hearing impaired through spotlighting of sign language interpreters which was not possible via Microsoft Teams.
PROSI have been using zoom Meetings for my classes and webinars. I like it that I can raise my hand to object, ask a question or give feedback. Through the chat session, I have been able to connect with my classmates. Clarifications on class assignments have also been made via chats. I am also able to give my contribution in class through both audio and video which gives the real classroom feel. Through screen sharing the lecturer can be able to bring various issues to our attention. Break out rooms, help in intimate group discussions. With host being in control of the audience, they are able to mute and remove those who seem to contravene the rules. Given that we had classmates who were hearing impaired, spotlighting of sign language interpreters helps in making it easier for them to understand the class proceedings.
CONSIt is very sensitive with internet connection, a slow internet connection leads to interruptions with audio and video. The basic subscription, which allows for 40 minutes is barely enough for a meeting. It reaches a time, when the app freezes, which makes it difficult to know if its the connectivity has issues or its the app. If at all screen sharing is happening, it leads to the audience lagging behind and missing out on important information.
Reason for choosing Zoom Workplace
The pricing was appropriate as well as interactivity.
Reasons for switching to Zoom Workplace
We needed the Spotlight Feature to enable us incorporate the hearing impaired as well.
Carolina
Verified reviewer
Education Management, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
3
FUNCTIONALITY
5
Reviewed August 2021
Best video conferencing software out there
The company I work with is a school, so when the pandemic hit we had to quickly adapt and make the switch to online classes. Zoom made everything easier, having so many features it was easy to adapt our classes to the virtual environment. Something else that sets it apart is that it's so reliable and its video conferencing quality it's so great. When dealing with over 300 people attending a class, I need to know the platform won't disappoint - and Zoom definitely doesn't. Over a year using it and it has never given us any problem.
PROSThere's no one software like Zoom, it's definitely the best there is. It has great features such as private chat, rooms, voting, polls, reactions, recording, and so much more. We use it as a platform for online classes and it's just amazing. The host has complete control of what guests can and can't do, which gives you much more confidence in hosting meetings. It's very reliable and has so many integrations. Also, I believe it's a versatile tool: you can have meetings, use for remote work, for hangouts with the team, online classes, collaboration in different groups, streaming to Youtube and other platforms, webinars - just to name a few.
CONSBeing the best in the market, the price is quite high for it. For companies, it's definitely worth it considering all it delivers - but I wish it could be more affordable so more people would have access to it, especially to use it for personal life as well.
Reason for choosing Zoom Workplace
I had heard about Zoom and its features. When I used it as a trial, I knew it had to be it.
Reasons for switching to Zoom Workplace
The video conferencing quality wasn't as great and reliable. The quality would significantly decrease when we had over 50 people on a call (something that with Zoom doesn't happen). Had to keep asking people to turn their cameras off, which was frustrating.
Christopher
Education Management, 501-1,000 employees
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed September 2021
Easy to use and fairly priced
Zoom meetings have been an excellent resource for our company since signing on. They made working from mush easier on our staff and provided a way to connect with students even though we could not be on campus due to the pandemic.
PROSThe Zoom support team has been awesome from the beginning and continues to be. The management side of the software is fairly clean and straightforward enough that a non-IT professional could potentially manage it for a small company. Another thing that is great about Zoom is they are always working to improve upon the product and adding new features.
CONSFrom an administration side, there is a lack of granular control in some areas (especially with phones). While you can still limit user access to certain things, there are some settings that fall under an umbrella versus being by themself.
Reason for choosing Zoom Workplace
Pricing and usability. Zoom is much easier for end-users to use.
Reasons for switching to Zoom Workplace
Web-ex was no longer meeting our needs.
Benetta
Accounting, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
FUNCTIONALITY
5
Reviewed November 2021
ZOOM my Preferred Meeting Application
ZOOM is an every day part of my life. ZOOM is used at my workplace and in my personal life and in my spiritual life.
PROSZOOM is easy to use. It is easy to join. It is great to see and hear, as long as everyone is on a strong network system. ZOOM is easy to setup. ZOOM video toggle is easy to use and a much needed function. The chat feature is very good.
CONSYou have to look to hard to find the sharable zoom full information. It is not located in an obvious place on the screen. I do not like the chat box to pop up on my screen every time someone enters information into the chat.
Reason for choosing Zoom Workplace
ZOOM was a better fit for our needs and was the most user friendly and the most popular that people had heard of or actually used.
Reasons for switching to Zoom Workplace
ZOOM had more functions and features.
Irene
Non-Profit Organization Management, 11-50 employees
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed December 2021
Zoom meetings will continue even after COVID
Zoom meetings have changed the way we do business. And will continue to do business. I don't think we will ever go back to in person meetings in the future, we may do a hybrid of IN person and Zoom, but the majority of our attendees want to stay with Zoom for ever.
PROSWith the start of COVID, our business was forced to cancel all in person meetings. We now use Zoom for all our committee meetings, 5 per month, and Board of Directors meetings, once a month. It has been a game changer for us. no more , " I got stuck at the office or in traffic and could not make the meeting" no more rushing around to get to the meeting location on time,. No more delayed meeting start times because we don't have all the necessary participants. Everyone can join from where ever they are , on what ever device they have. Phone, tablet, lap top or desk top. The "waiting room " is a must have feature for us as we need to verify the user before they join. We also move users to and from the waiting room during the meeting to have discussions about sensitive issues that not everyone should be hearing. The screen sharing is also a must have feature for us,.no more printing out a packet of documents for every meeting.
CONSit would be nice to have a feature that "forces" the participant to enter more information than just a name. We get people putting in slang names and then we have a hard time identifying them. If there was a feature to turn on for "address" it would help us tremendously. We currently have to look up each user in the waiting room in our database to verify they can have access to the meeting.
Reason for choosing Zoom Workplace
Zoom is much easier for all the participants to use. nothing to download, just log in with the meeting number and passcode. We have users of every age and demographics. Zoom suits everyone
Reasons for switching to Zoom Workplace
Zoom is much easier for all the participants to use. nothing to download, just log in with the meeting number and passcode. We have users of every age and demographics. Zoom suits everyone
Anonymous
51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2021
Easy to use, full featured collaboration tool
Zoom Meetings has been a great experience for me. I have used many similar applications over the last 18 months, and Zoom is the best.
PROSZoom is great because the product is easy for anyone to install and understand how to use. Zoom also does a great job of adding new features and patching security routinely.
CONSIt would be great if the desktop sharing had an admin mode so when using it for support you wouldn't have to ask the end user to perform certain actions.
Reason for choosing Zoom Workplace
Overall functionality, integration, and of course price.
Reasons for switching to Zoom Workplace
Replace multiple products with one. We also use Zoom Phone and Zoom chat heavily along with our use of Zoom Meetings. We also set up a couple of Zoom Rooms in our office.
Anonymous
11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
FUNCTIONALITY
5
Reviewed August 2022
Zoom is the standard for meetings now
Overall, zoom is wonderful!
PROSThe software is clean, user friendly, and has a wonderful suite of integrations that make meetings seamless and better than ever before. Screen sharing, meeting recording, and webinars/conferences are some of my favorite features. The video and audio quality is consistently better than other competitors. I use Krisp to increase the audio quality of my calls, especially when I'm working in a public/loud place. We also use Otter.ai to record transcripts of the meetings and create easy meeting notes for everyone to view!
CONSSecurity and privacy could be a little bit better, but there are also things on the administrator side that can be done to maximize security and privacy in a call. I also wish the chat feature was a little more dynamic. Private messages from one caller to another are not easily seen by the recipient. Notifications would be really appropriate here. Also, if someone comments in the chat something inappropriate, the moderator has no control. The 40 minute time limit for the free accounts is inconvenient, but that's obviously purposeful. The Zoom subscription price point is pretty high, but you're getting a top of the line software.
Reason for choosing Zoom Workplace
Microsoft Teams used to only be available for team members within the same organization, but now that is no longer the case. Zoom is still easier to use than Teams, which requires the creation of a Microsoft Account. Google meet is great too, and free! But not as sleek as zoom.
Joshua
Insurance, 501-1,000 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed November 2022
Best Meeting software
It's been great for us. We have over 600 users and 250 are licensed users. Unlicensed users can join any meeting and can host meetings, but they have a 40 minute time limit. It is super easy to switch licenses from one user to another. A huge money saver to not have everyone licensed. As an admin, you can check the portal and see the meeting quality and the participants. Virtual backgrounds can make meetings fun and or more professional. The video and call quality are great. The features are easy for users to understand without support.
PROSEasy to use. If the other people in the meeting don't have Zoom downloaded, they can just click a link and join a meeting that way. There are great controls for the host of the meeting. You can mute and turn off videos of other users if needed. Super easy to share screens and with a Pro license you can save recordings to the cloud and not take up space on your machine.
CONSBeing able to give control of your screen to another user is a great feature. This is especially helpful when a Mac user needs remote support and traditional ways of remoting in won't work. The only downside is when you are remoted in, you cannot use admin creds. It limits the amount of virtual support you can give.
Reason for choosing Zoom Workplace
Video and call quality of Zoom was better than Teams.
Josip
Verified reviewer
Sports, 11-50 employees
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
FUNCTIONALITY
5
Reviewed April 2021
Work from home in a team with the right tool
Zoom offers us the ability to be flexible in today's modern lifestyle. It has a variety of features and integrations packed in - surveys, webinars, chat, private chat, connecting to the conference using the phone number (something a lot of competitors don't offer but is handy sometimes). Because of its friendliness to the average user and overall quality of video and sound, Zoom is the only choice that has all of the features that we are looking for.
PROSAs said in the title, Zoom is a must-have if you work from home in a team. In the time of epidemics, the noun Zoom has become as popular as the noun Google is nowadays - everyone is using it one way or another. And Zoom deserved this right way. With Zoom everything is simple and easy to use with a nice and simple user interface. Zoom allows you to communicate with your team like a champ. You can create breakout rooms where you split teams to do the job in pairs for example or you can even organize a public webinar that can attend multiple thousand people with no problem or lag. I remember times when we tried another video conferencing tool and it was an awful experience a few years ago. Everybody could hear echo and the quality was not so great. With Zoom and smart algorithms, we never experienced that and the only person speaking can be heard every time even if not all participants are using dedicated headphones. One feature I especially like is virtual backgrounds. My room is a real mess when we work from home and I am frightened that if my coworkers see what it looks like that I might have some problems. With Zoom I just click one button and immediately I can be on a beach or even in space. It works well most of the time.
CONSPricing is somewhat in my opinion overrated if you are planning to use Zoom professionally. It features a free plan but you can have conferences of only 40 mins and with a limited number of participants. Also, sometimes recorded sessions take a long to encode on a local computer but maybe is that because of a little older hardware in my current PC I use Zoom with. I miss the feature to trim cloud recording. Sometimes I or my colleagues start recording a little too early and if they chose cloud recording there is no cloud trim function and then we have to download the replay and trim it manually and then upload it to some other service. Not a big deal but it would be a lot easier with few clicks.