Lucidchart vs Sympli

RATING:

4.5

(2067)

Lucidchart has 2067 reviews and a rating of 4.55 / 5 stars vs Sympli which has 32 reviews and a rating of 4.63 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.5 (2067)
4.6 (32)
Ease-of-Use
4.5 / 5
4.5 / 5
Value for Money
4.5 / 5
4.5 / 5
Customer Support
4.5 / 5
4.5 / 5
Functionality
4.5 / 5
4.5 / 5
Last Review Written
May 15, 2024
November 7, 2022
Pros/Cons
  • Pros

  • I like that I can make any type of chart and it's super easy to use. I prefer this to any other ones I've used in the past.
  • I love that this program is easy to use - as someone who creates a lot of process maps and manages a lot of projects, Lucidchart is a wonderful too.
  • Cons

  • This bad user experience could have been avoided by simply letting me know beforehand.
  • Sometimes the arrows from one action box to the next get a bit wonky and crazy. Not the end of the world, but slightly annoying sometimes.
Read all user reviews
  • Pros

  • The sketch plugin is super easy to use and takes the friction out of getting designs to the development team. Also love that it is web-based, and can be accessed from my mobile phone or laptop.
  • Overall easy to use, and accomplishes what we need for our projects. I like that there are different options for downloading assets.
  • Cons

  • Auto-layout generation is useless, really that can't be used in real projects.
  • Some times slowness is frustrating and to setup manual measurement it is difficult for UI designer which needs to be fixed.
Read all user reviews
Pricing Range
$
$
$
$
$
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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos