As a solopreneur, I'm working with VA's to assist me in my digital marketing efforts. Implementing and documenting processes is crucial to train them on the different steps they need to follow to perform the tasks. Before using Flowster, I created various Google sheets and some screen recording videos to help explain the different steps. However, it quickly became hard to keep track of all these documents, especially when updating or tweaking your processes. Also, video over-the-shoulder tutorials are not ideal for the person who needs to be trained to follow a process. For instance, you need to pause it at every crucial step, take notes, and so on. With Flowster, I can have one place where I create, share, and manage all my processes. I'm now able to have visibility on every activity that my team is doing. Also, the tool improves collaboration with my team. They can directly start a discussion on any workflow step, which is beneficial for all my team members. Training and onboarding new team members became easier and efficient.

Overall, the user experience is good, with a clean UI. It is nice to have the ability to display or hide advanced settings, so you can keep the layout as minimal as possible. The marketplace is very useful if you don't have your own SOPs. You can find pre-made templates which you can customize as needed. You can also create and sell your own templates. It has been a game changer for me to be able to track a task's completion. Previously, I added status dropdowns or check boxes to my spreadsheets to track my progress, but now I can update all my SOPs in one place and easily collaborate with my team. Last but not least, the customer support is outstanding, my questions were answered quickly.

It was a bit overwhelming at the beginning. In the long run, setting up a template is worth the effort, and there is onboarding information to help you get started.

We are using Asana for the "what" and Flowster for the "how". That seems to be working really well.

The side by side view with steps on the left, and instructions/screenshots on the right make it very easy to create and use "how-to" instructions for all our recurring processes.

It seems difficult to use as an all-in-one task management system since it isn't easy to handle non-recurring tasks. Once I got past that hang-up, Flowster has been great! Looking forward to trying some Zapier integrations!

It can be useful, there are too many interesting functions.

Support is strange. I have 2 issues with it. First one - I find that one option that was important for me not available in my plan, but it is available in free test period if sign up with some referral link. I ask support to turn it on for me for the same test period and they did not accept it. The second one I miss free terms for 1 day and my card was charged for a month. I ask to return money because i don't use the service ( because of the first issue )) and they decline it again.

I love the way it looks and the options to build your SOP with almost anything you need. It has help me build my SOP's so I can start delegating many actions to a Virtual Assistant. That way I don't have to spend to many time every time I need to hire someone. The Marketplace has been a game changing that let me start really quick.

The marketplace is just amazing! You don't need to create every SOP from scratch... there are a ton of options that you can use right away. Flowster let you create detailed workflows and make a clear training along the way. I love that you now can embed the SOP in you site and the user can complete the process without the need to get a Flowster account for a one-time need.

To be honest, there is not much to dislike, it is really easy to use and understand. I am really happy to use it, no complaints so far.

It is a great tool to define your processes and share them with your team. But, what is even better is the template collection they offer. You don´t need to start from scratch. There are many templates that you can use as a base and customize them to your business needs.

It can get complicated to manage big workflows, but I haven't seen a solution yet that solves that problem