# SmartSuite Software Reviews, Demo & Pricing - 2026 > Review of SmartSuite Software: system overview, features, price and cost information. Get free demos and compare to similar programs. Source: https://www.softwareadvice.com/workflow/smartsuite-profile --- [Home](https://www.softwareadvice.com/) / [Workflow Management Software](https://www.softwareadvice.com/workflow/) / SmartSuite Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Reviews](https://www.softwareadvice.com/workflow/smartsuite-profile/reviews/)[Alternatives](https://www.softwareadvice.com/workflow/smartsuite-profile/alternatives/) # SmartSuite 2026: Benefits, Features & Pricing Wondering if SmartSuite is right for your organization? Our Workflow Management Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - Integrations - User Reviews - Popular Comparisons ## Overview SmartSuite 5.0 [(26)](https://www.softwareadvice.com/workflow/smartsuite-profile/reviews/) Pricing Starting at $10.00 per month ### About SmartSuite SmartSuite is a comprehensive project management platform that allows teams to manage, orchestrate, and analyze project and task workflows. Whether remotely or in-office, users can easily connect and collaborate with any other team member and develop visual plans to map out which project or task needs to be completed. With a drag and drop interface, users can easily utilize workflow management tools to free up time from repetitive tasks and automate simple and complex workflows. With over 200+ pre-built templates and 40+ field types, teams can create workflows for product development, food service, customer support, IT ticketing, event planning, HR and recruitment, and much more. Wondering if SmartSuite is right for your organization? Our Workflow Management Software selection experts can help you in 15 minutes or less. ## SmartSuite User Interface ## Popular SmartSuite Alternatives Main Product SmartSuite 5.0 [(26)](https://www.softwareadvice.com/workflow/smartsuite-profile/reviews/) Ratings Breakdown - 4.88Ease of use - 4.88Value for money - 4.91Customer support - 4.88Functionality Pricing Starting at $10.00 per month Get Price Alternative Product [viaSocket](https://www.softwareadvice.com/product/520083-viaSocket/) 4.8 [(648)](https://www.softwareadvice.com/product/520083-viaSocket/reviews/) Ratings Breakdown - 4.71Ease of use - 4.71Value for money - 4.60Customer support - 4.64Functionality Pricing Starting at $30.00 per month Get Price Alternative Product [monday.com](https://www.softwareadvice.com/marketing/monday-com-profile/) 4.6 [(6067)](https://www.softwareadvice.com/marketing/monday-com-profile/reviews/) Ratings Breakdown - 4.49Ease of use - 4.28Value for money - 4.43Customer support - 4.46Functionality Pricing Starting at $9.00 per month Get Price Alternative Product [Jira](https://www.softwareadvice.com/project-management/atlassian-jira-profile/) 4.4 [(15410)](https://www.softwareadvice.com/project-management/atlassian-jira-profile/reviews/) Ratings Breakdown - 4.08Ease of use - 4.28Value for money - 4.20Customer support - 4.44Functionality Pricing Starting at $7.91 per month Get Price Alternative Product [Asana](https://www.softwareadvice.com/project-management/asana-profile/) 4.5 [(13596)](https://www.softwareadvice.com/project-management/asana-profile/reviews/) Ratings Breakdown - 4.38Ease of use - 4.40Value for money - 4.33Customer support - 4.38Functionality Pricing Starting at $10.99 per month Get Price Alternative Product [Zapier](https://www.softwareadvice.com/cloud-management/zapier-profile/) 4.7 [(3055)](https://www.softwareadvice.com/cloud-management/zapier-profile/reviews/) Ratings Breakdown - 4.34Ease of use - 4.35Value for money - 4.33Customer support - 4.59Functionality Pricing Starting at $29.99 per month Get Price ## SmartSuite Pricing and Plans Starting price: $10.00 per month Free Trial Free Version Basic $10.00 per user, per month No plan information available Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## SmartSuite Features - Popular features found in Workflow Management Access Controls/Permissions Alerts/Notifications Approval Process Control Collaboration Tools Compliance Tracking Document Management Drag & Drop Forms Management Reporting/Analytics Search/Filter Third-Party Integrations - More features of SmartSuite Activity Dashboard Activity Tracking API Assignment Management Business Process Automation Calendar Management Charting Chat/Messaging Commenting/Notes Customizable Dashboard Customizable Fields Customizable Reports Dashboard Data Import/Export Deadline Management Document Storage Email Management File Management File Transfer Gantt/Timeline View Goal Setting/Tracking Graphical Workflow Editor @mentions Messaging Mobile Access Monitoring Multiple Projects No-Code Planning Tools Prioritization Productivity Analysis Progress Tracking Projections Project Management Project Planning Project Planning/Scheduling Project Templates Project Time Tracking Project Tracking Project Workflow Real-Time Data Real-Time Notifications Real-Time Updates Reminders Reporting & Statistics Resource Management Role-Based Permissions Rules-Based Workflow Tagging Task Management Task Planning Task Progress Tracking Task Scheduling Template Management Time Tracking Workflow Configuration Workflow Management ## SmartSuite Integrations Zapier Integration rated undefined from -1 review ## SmartSuite User Reviews Overall Rating 5.0 Ratings Breakdown 5 100% 4 0% 3 0% 2 0% 1 0% Secondary Ratings Ease of Use 4.9 Value for money 4.9 Customer support 4.9 Functionality 4.9 Melissa D. Verified reviewer Marketing and Advertising 11-50 employees Used daily for less than 6 months Review source Reviewed January 2022 Intuitive + Everything In One Place 5 We have been using SO many different software products to manage our agency. One tool for project management, one tool for processes, one tool for training, another tool for collaboration, another tool for file storage... and then, of course, Google Drive, Google Docs, Slack, and so many others. SmartSuite is literally everything in one place. I can't wait to get everything fully loaded in SmartSuite so we can save money by canceling/consolidating many of those other products. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: I love how intuitive SmartSuite is from the moment you log in. It's easy to navigate and the templates really made it simple to quickly realize all the potential ways to utilize the software. I love how easy it is to see progress on a project at any point, and how all files, communication and calendar are tied in within the task. So insanely simple but there is so much you can do. Cons: There isn't anything that I've found that I don't like so far. Reasons for choosing SmartSuite We loved the collaboration features and the simplicity of the platform. The templates are also awesome. Reasons for switching to SmartSuite To have everything in one place! Read More JA Jan A. Verified reviewer Non-Profit Organization Management 2-10 employees Used daily for free trial Review source Reviewed January 2025 Simple and easy suite 5 A great platform with many good features Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: The simple and easy setup. I like the interface. Cons: The color scheme missing dark theme. Extra features Reasons for choosing SmartSuite I havent decided yet, but Bitrix24 has a good place Read More GS Grant S. Verified reviewer Insurance 2-10 employees Used daily for less than 6 months Review source Reviewed May 2023 SmartSuite - A dynamic No Code Product 5 This has been a delightful experience. Ratings Breakdown 4 Ease of use 4 Value for money 5 Customer support 4 Functionality Pros: The flexibility of the platform is impressive. The team is engaging and very responsive. Even with hugely challenging transitions I have found the team, and in particular \[sensitive content hidden\], very helpful. Having access to \[sensitive content hidden\] at webinars is also very insightful. Cons: The importing of a huge database of information was a little challenging. Reasons for choosing SmartSuite Just the overall experience. I have used all the other products. Reasons for switching to SmartSuite I felt that ClickUp was very buggy and rigid. Read More PS Patrick S. Verified reviewer Marketing and Advertising 2-10 employees Used daily for less than 6 months Review source Reviewed January 2022 WOW, Asana meets Monday, Meets Air Table and Created a SUPER STAR 5 There aren't enough stars to give or great things to say about Smart Suite. When you think of a Software company or any company in general and all the things it should have, like customer service, capability, responsiveness, innovation, experience, great pricing, excitement for the future, talented leadership. Smart Suite has it all Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: So as someone that has built a software company in the past I am beyond impressed with how well everything works and how many options there truly are while maintaining simplicity. I originally was looking for something like asana to manage some internal + external client processes. Asanas Support was terrible and Smart Suite first got me with their customer service and onboarding. I was in touch with everyone I needed to be in real time and I wasn't sent one automated email telling me to watch a library of videos to find an answer that may not even be there. The ability to learn about the software allowed me to not only do what I needed better, but build a scalable marketing software that I could license to other companies. And the ideas that expand our vision for the company roll in daily. The price for scaling is incredible. There isn't a single aspect of this company that I am not beyond impressed with. Cons: Really I can't think of any besides they are a young company. Young as in this software, but not in experience. It is VERY obvious they have software experience, A highly capable team on front end and back end, as well as funding. I actually love being on the ground floor of a product that I know is going to be so disruptive in the industry. Reasons for choosing SmartSuite Smart Suite took all of the best features from every competitor, put it in one platform, priced it better, made it simple, and gave me the best customer service and onboarding I have experienced in tech. Reasons for switching to SmartSuite The customer service was amazing, and the capabilities takes the best things from all those companies and beats anything on the market Read More MS Monica S. Verified reviewer Design 2-10 employees Used daily for less than 2 years Review source Reviewed October 2023 Great for Designers 5 For creative firms, I like to use SmartSuite along with Milanote. The ability to create a dashboard view of the Milanote page within a solution means that all of the information for a task is at our fingertips. While we use Milanot for creative planning, SmartSuite is literally everything else in our business! Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 4 Functionality Pros: With SmartSuite I was finally able to find a solution that kept information visually accessible, and it links data across multiple solutions keeping information accurate. My team loves it too so team adoption was easy. Cons: The two things I miss most about previous platforms is gantt charts and the Chrome/Gmail integrated ability to turn websites and emails into records in any solution with ease. Reasons for switching to SmartSuite ClickUp buried information inside information, so it was not user-friendly. I couldn't get my team to adopt it. I do miss their Gmail/Chrome Clipper tool. Monday became too expensive because of their pricing tiers. That said I like the way Smart Suite organizes information much better than eaiter of these. Read More KH Kristin H. Verified reviewer Hospitality 2-10 employees Used daily for less than 12 months Review source Reviewed August 2022 The PM Tool That Changed the Game 5 We are working to solve project management and sales tracking currently with SmartSuite - now that we have conquered those areas we are actively looking for other ways to utilize the platforms they have in place to make our lives easier. The customer support team is phenomenal - very responsive, super knowledgeable - no doubt the best in the business. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: The ease of use for SmartSuite has completely changed how we work as an event management company. No more emailing around lists or tracking things in a spreadsheet - it is automated, and smart, just as the name implies. Cons: I really cannot think of a single thing to dislike. Any time we ask about a change they make it happen. I only wish this software had been around 8 years ago when we started our business. Reasons for choosing SmartSuite The customer service and the possibilities to automate so many things! Reasons for switching to SmartSuite Monday.com just wasn't intuitive enough for what we were doing. It felt like it created more work for our team than it was helpful. Read More Uros M. Verified reviewer Internet 11-50 employees Used daily for less than 6 months Review source Reviewed January 2022 The most advanced project management software I've used so far 5 Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: The flexibility and ability to create unique views, custom boards and put our processes in one place. Cons: A little higher learning curve than other PM softwares, but after you get over that it feels like magic. Reasons for switching to SmartSuite Not enough flexibility when creating the product. Read More CH Corinna H. Verified reviewer Marketing and Advertising 51-200 employees Used daily for less than 12 months Review source Reviewed December 2023 NoCode solution for Process Automation & CRM 5 It has become our one go-to source of truth for the full client journey (sales process / CRM) over client onboarding and day-to-day project management. We built several bridges to other tools to use the connectors for process automation and can for sure say this is a big time saver. In addition the set-up has been a core project of living our value of transparency with real-time info for all employees. Ratings Breakdown 4 Ease of use 4 Value for money 4 Customer support 5 Functionality Pros: \- Variety of functions - general navigation and ease of use - amount of field type and permission control flexibility and customization Cons: One limitation we ran into is the formula spectrum which is smaller than Excel/Sheets which can be a need for workaround in some perspectives. Reasons for switching to SmartSuite Permission Management, broader scope of integrations Read More MK Murat K. Verified reviewer Consumer Services Self-Employed Used daily for less than 6 months Review source Reviewed May 2024 Amazing product 5 Being a long time Notion user, it was a pleasure to use, setup and experience the platform. Fresh look, clean and modern interface. Users want to use the platform, unlike Notion, which can be confusing. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: Clean interface, easy to use, innovative team. Cons: No native desktop applications (yet). Having a desktop app for MacOS will be great. Reasons for switching to SmartSuite Clean interface, company in general is forward thinking, innovative and listen to customer feedback. Read More Nana S. Verified reviewer Information Technology and Services 11-50 employees Used daily for less than 12 months Review source Reviewed January 2022 Good platform for workflows and data management on all levels. 5 Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: We used it for moving into a new house. The template Home Remodel Project was very helpful for an easy start. The Share View feature was very handy in sharing blueprints and measurements with contractors. Cons: It's a great platform, I love it and can't see faults, so far away Read More Showing 1 - 10 of 26 Reviews [See All Reviews](https://www.softwareadvice.com/workflow/smartsuite-profile/reviews/) ## SmartSuite Popular Comparisons [viaSocket vs SmartSuite](https://www.softwareadvice.com/compare/339966-smartsuite/vs/520083-viaSocket/)[monday.com vs SmartSuite](https://www.softwareadvice.com/marketing/monday-com-profile/vs/smartsuite/)[Jira vs SmartSuite](https://www.softwareadvice.com/project-management/atlassian-jira-profile/vs/smartsuite/)[Asana vs SmartSuite](https://www.softwareadvice.com/project-management/asana-profile/vs/smartsuite/)[Zapier vs SmartSuite](https://www.softwareadvice.com/workflow/smartsuite-profile/vs/zapier/)[Trello vs SmartSuite](https://www.softwareadvice.com/workflow/smartsuite-profile/vs/trello/)[Connecteam vs SmartSuite](https://www.softwareadvice.com/hr/connecteam-profile/vs/smartsuite/)[Wrike vs SmartSuite](https://www.softwareadvice.com/workflow/smartsuite-profile/vs/wrike/)[TaxDome vs SmartSuite](https://www.softwareadvice.com/workflow/smartsuite-profile/vs/taxdome/)[ClickUp vs SmartSuite](https://www.softwareadvice.com/project-management/clickup-profile/vs/smartsuite/)[Smartsheet vs SmartSuite](https://www.softwareadvice.com/project-management/smartsheet-profile/vs/smartsuite/)[Notion vs SmartSuite](https://www.softwareadvice.com/project-management/notion-profile/vs/smartsuite/)[Airtable vs SmartSuite](https://www.softwareadvice.com/project-management/airtable-profile/vs/smartsuite/) [Compare All Alternatives](https://www.softwareadvice.com/workflow/smartsuite-profile/alternatives/) ## Other Top Recommended Workflow Management Software [Smartsheet](https://www.softwareadvice.com/project-management/smartsheet-profile/) **4.5** (3520) Recently recommended **44** times [Wrike](https://www.softwareadvice.com/project-management/wrike-profile/) **4.4** (3017) Recently recommended **39** times [kintone](https://www.softwareadvice.com/project-management/kintone-profile/) **4.7** (153) Recently recommended **29** times [Teamwork.com](https://www.softwareadvice.com/project-management/teamwork-pm-profile/) **4.5** (940) Recently recommended **18** times Stuck Between Options? 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