The customer support team is phenomenal - very responsive, super knowledgeable - no doubt the best in the business.

With SmartSuite I was finally able to find a solution that kept information visually accessible, and it links data across multiple solutions keeping information accurate.

We built several bridges to other tools to use the connectors for process automation and can for sure say this is a big time saver.

General navigation and ease of use. Amount of field type and permission control flexibility and customization.

The ease of use for SmartSuite has completely changed how we work as an event management company.

And the ideas that expand our vision for the company roll in daily. The price for scaling is incredible.

I really cannot think of a single thing to dislike. Any time we ask about a change they make it happen.

Users want to use the platform, unlike Notion, which can be confusing.

The ability to create a dashboard view of the Milanote page within a solution means that all of the information for a task is at our fingertips.

My team loves it too so team adoption was easy.

One limitation we ran into is the formula spectrum which is smaller than Excel/Sheets which can be a need for workaround in some perspectives.

The flexibility of the platform is impressive. The team is engaging and very responsive.

I love how easy it is to see progress on a project at any point, and how all files, communication and calendar are tied in within the task. So insanely simple but there is so much you can do.

How easily it integrates with our other systems and tools. Easy to use, easy to figure out, easy to communicate and improves overall efficiency within our team.

For creative firms, I like to use SmartSuite along with Milanote.

SmartSuite is literally everything in one place. I can't wait to get everything fully loaded in SmartSuite so we can save money by canceling/consolidating many of those other products.

I like the possibility to access Workfront through different devices and the responsiveness of the support staff.

For this one, I had to reach out to a co-worker to figure out where to find the components I needed efficiently; there was a lot of guessing and wasted time in the beginning.

The ease of use for collaborating on a project, while also being able to customize it for your liking with the notifications.

With some of the updates in the software our team has been a little lost.

It has a nice integrated solutions, it’s simplistic for the basic user.

I love the fact that this software can either be very simple or very robust based on the needs of the project or its team members.

We have also experienced some issues with lost functionality due to upgrades which can be frustrating for users.

The reporting capabilities is terrific, very robust, and most importantly, easy to use. It has everything we need, and even things we didn't know we needed.

I love how easy workfront is to navigate and communicate with people collaborating on the same projects. It has so many options for use and is super intuitive to use.

Simplified routing and decision-making in the integrated ProofHQ module, highly organized file sharing, better tagging functionality than comparable project management software.

It’s perfect for keeping the team organized and on track, and it helps us make sure we aren’t spending to much time on certain projects.

The most important thing is that their support team worked with us from the beginning to create a platform that best fits our job environment.

It's well-built and powerful in helping you manage all aspects and tasks involved in a project of any size.

I enjoyed using Workfront to track project execution and time associated with projects. It was very effective and efficient at that purpose.

Ability for customization and reporting is great.

It also gets confusing with the different levels and their hierarchical order, which I think even they get lost in sometimes themselves.

No risk tracking throughout the project lifecycle. Unable to import a project plan back into the same project.

Workfront resolved these issues at a mid-level price point for a small to medium-sized business or agency.

I worst thing I can say is a couple times of year we have a client or Sales Rep. that has a problem with the app.

At times is is difficult to identify where to find our projects. As of now, there are two pages that display your current projects differently, and that can be confusing.

Well versed community to share and learn. Detailed workflow breakdown of projects.

However, the problem is usually fix that same day and sometimes it is user error and not the program at all.

I have very good experience to use the workfront and I recommend my all the clients to use it though it is costly.

The only thing I don't like about Workfront is that it was unable to meet the criteria needed by my company to continue to be used.

This reporting capability of Workfront also helped my manager provide budget and resources support, when needed.

I like how it is easy to tag someone in a project to notify them of your comment. This makes collaboration easy, and it's a nice way to remind someone of a task.

Frustrating Software That You Have to Bend to Your Needs.

The client can easily use the tools at the top of the page to highlight or point to what they want changed. The client can ask us questions and we can answer them all in the same place.

Workfront allows us to see the budget and the progress of the project. It is very important for us to monitor the budget regularly.

I love the ability to see or post an update on the project, tag someone when you have a question, and lay out the timeline in the gantt charts.

US Dollar

SmartSuite is a comprehensive project management platform that allows teams to manage, orchestrate, and analyze project and task workflows. Whether remotely or in-office, users can easily connect and collaborate with any other team member and develop visual plans to map out which project or task needs to be completed. 

With a drag and drop interface, users can easily utilize workflow management tools to free up time from repetitive tasks and automate simple and complex workflows. With over 200+ pre-built templates and 40+ field types, teams can create workflows for product development, food service, customer support, IT ticketing, event planning, HR and recruitment, and much more. 

LongDescription

File Management

Commenting/Notes

Deadline Management

Project Workflow

Messaging

Time Tracking

Project Templates

Customizable Reports

Document Storage

Access Controls/Permissions

Activity Tracking

Charting

Progress Tracking

Workflow Configuration

Task Scheduling

Project Planning/Scheduling

Project Management

Task Planning

Approval Process Control

Gantt/Timeline View

Rules-Based Workflow

Projections

Resource Management

No-Code

Calendar Management

Customizable Fields

Collaboration Tools

Assignment Management

Productivity Analysis

Template Management

Data Import/Export

Multiple Projects

File Transfer

Audit Trail

Configurable Workflow

Project Time Tracking

Mobile Access

Planning Tools

Real Time Data

Role-Based Permissions

Real-Time Notifications

Forms Management

Graphical Workflow Editor

Workflow Management

Real-Time Updates

Email Management

Project Tracking

Activity Dashboard

Alerts/Notifications

Reporting & Statistics

Reminders

Chat/Messaging

Customizable Templates

Business Process Automation

Real Time Reporting

Goal Setting/Tracking

Compliance Tracking

Reporting/Analytics

Monitoring

Prioritization

Customizable Dashboard

Customizable Forms

Drag & Drop

Tagging

Project Planning

Task Progress Tracking

Third-Party Integrations

Task Management

Document Management

@mentions

Search/Filter

Team: $10 per user / month 
Professional: $25 per user / month 
Enterprise: $35 per user / month


Email/Help Desk

FAQs/Forum

Knowledge Base

Chat

2-10

11-50

51-200

201-500

501-1000

1000+

SmartSuite

Live Online

Webinars

Documentation

Videos

Adobe Workfront is a collaborative work management solution that addresses the challenges of disconnected teams, siloed tools, and the relentless pace of enterprise work. Workfront includes capabilities to capture and plan, assign and execute, and deliver and measure work in a variety of use cases for organizations of all sizes and in all industries. With Workfront, these organizations can prioritize the right work, quickly identify bottlenecks, automate processes, and deliver measurable outcomes. At every stage of planning and executing work, Adobe Workfront enables the business capabilities companies need to scale and win in the market, all in one collaborative platform.

Adobe Workfront also allows organizations to:

•Collaborate, manage review and approval cycles, and automate project workflows—whether they’re in the office or on the go, and all without leaving the context of their work.
•Centralize IT work and manage critical projects more iteratively and with greater fidelity to plan, schedule, and budget.
•Set realistic expectations—and meet or exceed them—with features like task and resource management, capacity planning, Gantt charts, and time tracking.
•Take advantage of portfolio optimization and business case tools to focus on the right work and implement the most advantageous plans.
•Manage resources to balance workloads, reduce burnout, and enable accurate forecasting, capacity planning, and decision making.
•Compare multiple scenarios to optimize goal achievement and then make data-driven decisions (or quickly pivot to seize new opportunities) based on impact.
•Consolidate incoming requests into a single queue for easy prioritization—and then manage tasks in a single, social media-inspired view.
•Leverage templates to standardize business processes, increase efficiency and compliance, and avoid recreating the wheel.

Unlike many other work management tools, Workfront is a robust solution that can serve enterprise-level needs. Workfront has been named the market leader in Collaborative Work Management by multiple analyst firms for nearly a decade running. Workfront is sold globally in the Americas, EMEA, and Australia/New Zealand and boasts more than 3,000 customers and more than 1,000,000 users representing brands large and small in virtually every industry.

Workfront integrates with Adobe Creative Cloud (including Adobe Photoshop, Illustrator, InDesign, and XD) and natively integrates with Adobe Experience Manager Assets and Assets Essentials for end-to-end content lifecycle orchestration. A dedicated integration platform, Workfront Fusion, is also available separately to facilitate integration with virtually any modern cloud-based application.

Workfront is a fully cloud-based system that is sold on a subscription basis. Different plans and user licenses are available to support a variety of enterprise configurations and needs. Workfront implementation is customized to each customer’s requirements, so professional services (delivered either through Adobe Customer Solutions or our extensive network of partners) are required.

Free resources to support product use and value realization are available in Experience League, Adobe’s enterprise customer success platform. These resources include documentation, curated courses, tutorials and guides, and product-specific communities of practice. Additional paid training options are available through Adobe Digital Learning Services, and higher levels of support can be purchased through dedicated support plans.

Milestone Tracking

Status Tracking

Billable Items Tracking

Idea Management

Performance Management

Multi-Channel Campaigns

Task Board View

Ad hoc Reporting

Scenario Planning

SSL Security

Change Management

Single Sign On

Portfolio Management

Timesheet Management

Strategic Planning

Product Roadmapping

Communication Management

Brainstorming

Supports Agile

Digital Asset Management

Risk Management

Campaign Planning

Resource Allocation & Planning

Testing/QA Management

Version Control

Content Management

Sprint Planning

Email-to-Task Conversion

Cost-to-Completion Tracking

Dashboard Creation

Requirements Management

Skills Tracking

Capacity Management

Real-Time Data

Performance Metrics

Discussions/Forums

Multi-Department/Project

Agile Methodologies

Issue Management

Resource Scheduling

Supports Scrum

Spreadsheet View

Utilization Reporting

Client Portal

Project Accounting

Video Support

Percent-Complete Tracking

Budgeting/Forecasting

File Sharing

Traditional Methodologies

Task Editing

Data Visualization

Reporting/Project Tracking

Web browser (OS agnostic)

Workfront offers several license types and packages depending on the functionality each user requires. Full licenses provide robust, enterprise-grade project management tools for project managers, administrators, and executives, while other license types give team members and internal/external collaborators the functionality they need to track, approve, request, and manage work. Contact Adobe for more detailed pricing information.

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