Customer service is excellent - fast response

Value and functional use. it gives a premium feel to members that they have own app

The fact I cannot add any other products I sell through my studio which you could with Mindbody. Should be easy to add!

Having looked at several booking solutions I decided to try GymCatch based on cost and functionality. From the start I found Gymcatch easy to use, with no App glitches experienced by either the administrator or clients. It is easy to set up recurring classes using existing templates, and client feedback has been excellent in terms of ease of use. The messaging function is somewhat limited in terms of characters and is a little clunky in terms of functionality, particularly if using the App. When I have experienced a problem (thorough lack of awareness on my part of how the system works), Gymcatch customer support dealt with my email query straight away. Overall I would thoroughly recommend Gymcatch if you are looking for a simple to use booking system that has great functionality and excellent customer support.

Ease of use, functionality, customer service and support and the price.

The messaging function is a little clunky and word limited

Good

Like the ease of booking and colourful pages. Good for fitness use.

Having to pay. The tone it takes to organise classes

This software has allowed me to seamlessly run my business from scheduling to accounting. It has given me so much of my time back, I don't need to spend hours on admin anymore because of this. It is very user friendly and it did not take my customers long to get the hang of it. The best part has to be the customer support. If anything ever goes wrong or one of my customers needs assistance beyond my control, the support team are absolutely amazing. I never have to panic as they respond instantly via a live webchat and no issue ever goes unresolved. They are so well trained and knowledgable about all ends of the software. It is so refreshing to ask for help and actually receive exactly what you need. 10/10 would recommend. The return for what you pay for is next to none!!

This software has allowed me to seamlessly run my business from scheduling to accounting. It has given me so much of my time back, I don't need to spend hours on admin anymore because of this. It is very user friendly and it did not take my customers long to get the hang of it. The best part has to be the customer support. If anything ever goes wrong or one of my customers needs assistance beyond my control, the support team are absolutely amazing. I never have to panic as they respond instantly via a live webchat and no issue ever goes unresolved. They are so well trained and knowledgable about all ends of the software. It is so refreshing to ask for help and actually receive exactly what you need. 10/10 would recommend. The return for what you pay for is next to none!!

It has everything I need. Sometimes I am limited with features however, I feel that the limits are very niche to my industry. I don't think most businesses would need the things that I would.

The community features and rewards system based in the app for my customers have helped create a stronger community amongst my participants. Using GymCatch cut my monthly cost of a booking system by over 70% compared to previous service, and has all the features I need to keep my fitness classes running and growing

The best customer service I've ever experienced, messages responded to usually within a few hours. Services are all incredibly easy to use and customise - my customers love using this booking system. Developers are always working to provide new features and refine existing services.

New features are sometimes a little slow to be released (though always excellent when they arrive).