Perfect Gym software


19 reviews(4.5/5)
19 reviews(4.5/5)

Perfect Gym is a gym management solution that offers features such as a client portal, point of sale, marketing and customer relationship management (CRM). The client portal allows users to sign up new members and upsell add-on packages. Users can issue one-day passes to prospective customers. A self-service kiosk provides automated registration and payment process. The solution provides mobile apps for Android and iOS users.

Perfect Gym helps users manage profiles, create new membership plans, access rules and offer discounts to customers. The CRM module helps users send automated emails, push notifications and SMS alerts to remind members about their upcoming activities and appointments. Users can reward loyal members with free add-on services.

Pricing is per month per club. Support is offered via phone and email.

Supported Operating System(s):
Web browser (OS agnostic)

19 Reviews of Perfect Gym

Showing 1 - 19 of 19

Start your review of Perfect Gym

Click to start
  • José Fernando from Soy mi propia empresa.

    May 2018

    So exciting to find a kind of app as Perfect Gym!

    Ease-of-use
    Functionality
    Quality
    Support

    You can take the control!!!!!!!!!!

    Pros

    It´s perfect if you manage a big fitness center: you can take control of everything. Just remembering to your customers the time of their class or follow their bills and payments. That´s is a extra, definitely. I´m really impress about this app because has been thought in the dynamic of the gym, I mean, in administrative term, and also in the actions that involves customers. The design is awesome! The general presentation, colors, statistics.

    Cons

    Probably I suggest to check the price for small fitness centers or fitness studios which are growing.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Nidia from Atom Engineering, PLLC

    Specialty: Other

    Number of employees: 2-10 employees

    April 2018

    Great Software for a Gym or an Academy

    Ease-of-use
    Functionality
    Quality
    Support
    Pros

    I also work for an Martial Arts Academy and Perfect Gym is a great software. I really like the graphics on the dashboard. It makes very easy to see the big picture of the revenue, the contract time and compare the new sign ups with the last months.

    Cons

    The software has a lot of tools.. I wish they would have more tutorials about how to fully use all those tools

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source
  • Marc from Wholesale

    Specialty: Independent instructor

    Number of employees: 1 employee

    April 2018

    Perfect Service

    Ease-of-use
    Functionality
    Quality
    Support
    Pros

    The application is very simple and intuitive, straight forward and organized. Perfect coach in everyday business.

    Cons

    Perhaps the value for money is high for personal use but is really afgordable otherwise. The pros outweigh m the cons

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source
  • Stacey from Pet Partners Worldwide

    Specialty: Other

    Number of employees: 2-10 employees

    April 2018

    Still needs work

    Ease-of-use
    Functionality
    Quality
    Support
    N/A
    Pros

    The presentation of this program looks amazing. I was excited to use the product. The software is cloud based and I really like that.

    Cons

    Learning it was pretty hard. No many tutorials on how to use, so I am pretty sure there are many features I am not using. Would like to see some more.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source
  • Jianan from UNO

    Specialty: Other

    Number of employees: 11-50 employees

    April 2018

    Help you become fit

    Ease-of-use
    Functionality
    Quality
    Support

    It is a helpful one.

    Pros

    Perfect Gym is a really helpful software for you to become fit and slim. It is really nice to give you more practical solutions.

    Cons

    The suggestions the Perfect Gym provide sometimes is not very professional and needs to be improved.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source
  • Matthew from City of Savannah

    Specialty: Other

    Number of employees: 2-10 employees

    April 2018

    Ok product

    Ease-of-use
    Functionality
    Quality
    Support
    N/A
    Pros

    A lot of options are available. For everyone that is apart of your organization. The product is being updated constantly.

    Cons

    I would like to have been able to do less one the front end but all and all it is worth it. Thanks to everyone!

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source
  • Aakash from Intelliswift Co oraporation Inc

    Specialty: Other

    Number of employees: 51-200 employees

    April 2018

    Awesome product

    Ease-of-use
    Functionality
    Quality
    Support
    Pros

    It is one the best product which i have used till now seems like my dream, honestly this product is awesome and really great to use

    Cons

    Nothing so far, it is being a great and perfect product so far i like this very much and recommended to everyone in my connection

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source
  • Veena from Ford

    Specialty: Other

    Number of employees: 11-50 employees

    March 2018

    Easy to use

    Ease-of-use
    Functionality
    Quality
    Support
    Pros

    I found this very easy to use and very effective. Its a great tool to keep track of attendance and all the info in one place.

    Cons

    The software is nice and stylish but needs modification which takes usually long time and also the system is lagging lot of times.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source
  • Darien from Parks Motors

    Specialty: Other

    Number of employees: 11-50 employees

    March 2018

    Perfect Gym has perfect Beginnings

    Ease-of-use
    Functionality
    Quality
    Support
    Pros

    A perfect gym has perfect beginnings means that everything you promote is for the maximum benefit of your customers. Perfect gym definitely shows that through there atmosphere and equipment.

    Cons

    There really isn't much i could say i least like about perfect gym because fitness is what i love and enjoy to do on a daily basis.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source
  • Verified Reviewer
    LinkedIn icon

    March 2018

    okay priced software for low budget fitness clubs and chains

    Ease-of-use
    Functionality
    Quality
    Support

    You get a good running standard software as long as you stick to the main features and don't start customizing. Therefor this is a nice software.

    Pros

    The software looks good and has a lot of things a fitness club needs. Especially for chains they made some cool features. I like the design of the software, because it is easy to use if you are familiar with this kind of software. The design is simple but good enough to have some nice screens and overviews and it doesn't look overloaded.

    Cons

    The negative aspect of the software is, that if you need a modification, it takes time and several rounds of specification and development. Features are promised quite fast, but the solution/development mostly takes much longer. Also there are always several glitches in the software, for example if texts are to long for the fields. I would still recommend this software to smaller clubs and chains.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Jasmin from Stretego d.o.o.

    December 2017

    Some features are still in development but overall very good software with wide number of options.

    Ease-of-use
    Functionality
    Quality
    Support
    Pros

    Wide number of options, different roles for administration, clients, PT clients, employees, etc.... The team is constantly working on new features and add ons.

    Cons

    I would recommend to have a one direct contact during the implementation phase. Once we got a one person that followed the entire implementation process everything was running very smooth.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra

    Response: Perfect Gym Solutions, Perfect Gym

    January 2018

    Thank you for your feedback! We will take that into consideration.

  • Mohd Shahadad from Level Up Fitness Sdn. Bhd

    December 2017

    very good

    Ease-of-use
    Functionality
    Quality
    Support
    Pros

    This software allow me to easily find any member of the gym only at tip of the finger. Not only that, this system easy to use .

    Cons

    It is not particular, it just sometime the system become a little bit lagging . This lead to time consuming and the worst is make the customer wait too long.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra

    Response: Perfect Gym Solutions, Perfect Gym

    January 2018

    Thank you for your review! Have a great 2018!

  • Destyni from Gold's Gym

    October 2017

    Functionality is easy to use. Interface is user friendly

    Ease-of-use
    Functionality
    Quality
    Support
    Pros

    I like that it is easy to use. I don't have trouble navigating the system. It has been easy for me to train other team members

    Cons

    I think it has a few bugs and errors than can make things a little smoother. Customer care could respond sooner

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Kenny from LUF

    February 2017

    There's good and bad, but overall I like it

    Ease-of-use
    Functionality
    Quality
    Support

    Like all software, I think there's good and bad. I think the PerfectGym website have summed up most of the good points: * Software is cloud-based so I never have to worry about backing up my data. * Because I run multiple sites, it's easy for me to see how each of my club is performing. * When I open new clubs, it's easier for me to scale up. * We can do autodebit of membership fees by credit card, and that helps us keep the revenue of the business coming in running smoothly. * The key point is that I am able to run my gyms 24 hours using the software. This saves me on operating expenses and increase value to my members. * Update is fairly frequent. Now, the bad points: * PerfectGym software has grown very big, and very fast. Most mission-critical and minor tech support matters are resolved very quickly, but sometimes there are features that are not well-implemented and it takes a long time for them to solve it. And sometimes, my support ticket is closed suddenly without any update. For example, SMS notification is a feature, but after 2 months I still could not get it working. * The software has a lot of cool features, such as the PerfectGym app. But again, to get it work well is not straightforward and tech support is not always on-hand to fix it for you. * Corporate Invoice: The ability to charge a group of corporate customers by invoice. It's a feature they talked about but also not working to my knowledge.

    Review Source: Capterra

    Response: Perfect Gym Solutions, Perfect Gym

    February 2017

    Thank you Kenny for this valuable and thorough review. Our Customer Excellence Manager will contact you directly to resolve the issues you have pointed out.

  • Catherine from Chi fitness

    February 2017

    satisfactory service

    Ease-of-use
    Functionality
    Quality
    Support

    Product is good, the support just need to resolve the issue as soon as possible. Always open for any suggestion.

    Review Source: Capterra

    Response: Perfect Gym Solutions, Perfect Gym

    February 2017

    Thank you for the review. We appreciate your feedback as we aim to constantly improve customer support as the crucial part of our product.

  • Tomasz from Surf Fitness Club

    Number of employees: 11-50 employees

    January 2017

    Value for money

    Ease-of-use
    Functionality
    Quality
    Support

    I've used several gym management software during the years and Perfect Gym proved to be the best value for money on the market. The list of functionalities is very long and if my team comes up with any kind of new functionality that could be good for our business guys from Perfect Gym are flexible and develop it for us. However, it is often taking some time but is done.

    Pros

    Long list of functionality Flexible approach towards clients Stability of the system

    Cons

    New functionalities take some time to implement

    Review Source: Capterra

    Response: Perfect Gym Solutions, Perfect Gym

    January 2017

    Thank you Tomasz for the feedback. We always put business of our Clients first that is why we are flexible towards all the needs.

  • Sigita from Lemon gym

    December 2016

    Good program with slow mistake fixing

    Ease-of-use
    Functionality
    Quality
    Support

    The program is good only when we have program errors or mistakes you fix it too slow. Last two months I need to ask to do changes in our invoices. Program and turnstiles readers your people install last days till our new club opening and sometimes left us without working turnstiles.

    Review Source: Capterra

    Response: Perfect Gym Solutions, Perfect Gym

    December 2016

    Thank you for your feedback it is a valuable insight. We constantly are trying to improve our product and processes in order to offer a better product and service.

  • Gregory from Aspria Fitness

    December 2016

    Aspria Fitness Review

    Ease-of-use
    Functionality
    Quality
    Support

    Perfect Gym is a really great solution for gyms of all sizes and kinds. We are using it for a lat 4 years and it continuously improving and adds more features. What is very important is that the team ready to develop extra options according to your needs.

    Review Source: Capterra

    Response: Perfect Gym Solutions, Perfect Gym

    December 2016

    We try hard to constantly improve our product so it fits our customer¿s needs in a best possible way. Thank you for your review.

  • Will from Chi Fitness

    Number of employees: 201-500 employees

    December 2016

    Will MacDonald

    Ease-of-use
    Functionality
    Quality
    Support

    Lots of features but the tutorial function leaves a lot to be desired. Still trying to teach myself how to use the service. It seems my staff and I are never able to get a hold of customer service staff. However, our time difference doesn't help.

    Pros

    Looks very slick

    Cons

    very poor tutorial. I work in a small team that wasn't able to provide me with training when I arrived. so I have been left to teach myself

    Review Source: Capterra

    Response: Perfect Gym Solutions, Perfect Gym

    December 2016

    Thank you for your review. We value greatly our customer insights as this enables us to constantly improve our software and product for your future benefit. Our Customer Success team will reach you directly and offer Q&A session to bring all the features of our software closer to you. We wanted also to inform you that with the newest update release, new dashboards panels will be available so data is accessible even more efficiently. We will go through this functionality also during the Q&A session.

In just fifteen minutes, the experts at Software Advice can help you narrow down the right software for your organization. Call us for a Free FastStart Consultation: (844) 687-6771