CS Professional Suite vs Xero

RATING:

3.8

(38)

CS Professional Suite has 38 reviews and a rating of 3.79 / 5 stars vs Xero which has 2868 reviews and a rating of 4.38 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
3.8 (38)
4.4 (2868)
Ease-of-Use
3.5 / 5
4.5 / 5
Value for Money
3 / 5
4 / 5
Customer Support
3.5 / 5
4 / 5
Functionality
4 / 5
4.5 / 5
Last Review Written
November 30, 2023
April 24, 2024
Pros/Cons
  • Pros

  • When we implemented CS in our firm we changed from a homemade software to a total solution with great support. It was very exciting to be the first firm in the country that used this platform.
  • The knowledge library is very comprehensive and has everything we need. All checklists, forms, etc. are all there that we use at our firm.
  • Cons

  • Also, sometimes UltraTax does not allow hard input.
  • There will be times where it will crash for no apparent reason. I believe we just have so much housed within it and it gets stuck and quits.
Read all user reviews
  • Pros

  • We were currently using Quickbooks, which had, at the time, very limited cloub-based capability. Xero looked great, was easy to use, and made it possible for our virtual team to work together.
  • I love how easy it is to sync bank feeds and reconcile transactions. I love the rule feature that allows me to set my routine transactions to the correct COA.
  • Cons

  • Customer Service was horrible. You could not talk to someone when you wanted to.
  • The single most annoying thing about it is the support.
Read all user reviews
Pricing Range
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FrontRunners

2024

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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos