Fieldguide vs Mango Practice Management
Fieldguide has 35 reviews and a rating of 4.69 / 5 stars vs Mango Practice Management which has 54 reviews and a rating of 3.94 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.
User Ratings & Reviews
Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.
Pros
- The dashboard is really good, I like how it shows all your tasks and what requests are open, ready for review, or changed requested. The look of the tool is very modern and way better than PFX.
- Ease of use and rollout. It also provides a great resource to audit management.
Cons
- One major item with importing is its unclear what gets overridden vs. is added in the software in addition, and this makes for a messy setup at time.
- There really are no significant cons with the product that we have found so far.
Pros
- We appreciate how it flows and accomplishes so much with ease. There is definitely a learning curve, but that is common with any seriously good software.
- Also a massive plus has been the extremely responsive tech support team, which we did not anticipate. Most querys are solved with a quick in-app chat.
Cons
- I find it difficult to create a report that would rank my client's from largest to smallest for billings or collections, which to me, would seem to be a basic of this type of software.
- Current support for Mango Billing is horrible. It took support 4 months to get back to us about an import error that we experienced at the beginning of tax season.
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