Planful vs Restaurant365

RATING:

4.2

(46)

Planful has 46 reviews and a rating of 4.22 / 5 stars vs Restaurant365 which has 65 reviews and a rating of 4.11 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.2 (46)
4.1 (65)
Ease-of-Use
4 / 5
4 / 5
Value for Money
4 / 5
4 / 5
Customer Support
4.5 / 5
4 / 5
Functionality
4 / 5
4 / 5
Last Review Written
March 18, 2024
March 8, 2024
Pros/Cons
  • Pros

  • I like that it is user friendly, drag and drop feature makes it easy to run ad hoc reports. Love the line item detail and notes feature in the templates.
  • The ability to integrate reports directly with system data pulls is a very nice feature that can help reduce the complexity of workbooks.
  • Cons

  • Collaboration can also be difficult, as the individual models are fragile and must be updated online.
  • It can be difficult to set up a report template. Once set it is good and there are no worries.
Read all user reviews
  • Pros

  • Easy to use at the restaurant level. Our people really enjoy it and are onboard quickly.
  • If you only listen to what they are selling you, then this is a solid product. On boarding was outstanding and setup was handled well.
  • Cons

  • There have been a lot of bugs and software/development errors that have impacted us. Customer services is in a different time zone, and is not the fastest to respond or have any sense of urgency.
  • No ERP which is really a bummer. Takes a longer than needed to update reports.
Read all user reviews
Pricing Range
$
$
$
$
$
$
$
$
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4 Recommendations
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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos