Is Restaurant365 right for your business?

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best for

  • Accounting
  • Best For All Business Sizes
  • Supports Multiple Platforms

what reviewers say

  • Great value for money
  • Great ease of use
  • Great functionality

What is Restaurant365?

Restaurant365 is a cloud-based accounting solution for restaurants of all sizes. Key features include accounting, inventory, banking, budgeting and analytics. Restaurant365 offers general ledger features such as retail fiscal periods, fixed- and variable-based budgeting, cash forecasting, customizable financial reports, daily sales journal and labor accrual. Accounts payable includes 1099 forms, MICR check printing, e-signatures, vendor paying via ACH, AP aging by location and positive pay. Accounts receivable features multi-field and multi-transaction type search, transaction approval workflow and audit tracking. Restaurant365 also offers tools for labor scheduling, real-time inventory valuation, automatically updated costing, recipe creation and analysis and... read more

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Bank Rule
Bank Rule
AP Invoicing
AP Invoicing
Budgeting
Budgeting
Reporting Dashboard
Reporting Dashboard
Mobile App
Mobile App
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User Review Highlights

4.17

36 Reviews

5
15
4
15
3
3
2
3
1
0
4

Ease-of-use

out of 5
4

Customer Support

out of 5
4.5

Value for money

out of 5
4

Functionality

out of 5
  • icon"If you only listen to what they are selling you, then this is a solid product. On boarding was outstanding and setup was handled well."
  • icon"General ease of use, cross functionality between accounting, restaurant opps, inventory + recipe costing."
  • icon"It's so easy to use the dashboard is super easy."
  • icon"There have been a lot of bugs and software/development errors that have impacted us. Customer services is in a different time zone, and is not the fastest to respond or have any sense of urgency."
  • icon"No ERP which is really a bummer. Takes a longer than needed to update reports."
  • icon"Occasionally I would have problems but typically they were on our end."

Read user reviews

How much does Restaurant365 cost?

CORE plan: $249 per month ESSENTIAL plan: $369 per month PROFESSIONAL plan: $459 per month Contact Restaurant365 for custom enterprise pricing.

Starting price

$249.00 per month

Free trial

Not Available

Free version

Not Available

Which features does Restaurant365 offer?

Core features:

Access Controls/PermissionsAccountingAccounting IntegrationAccounts PayableAccounts ReceivableActivity DashboardActivity TrackingAlerts/NotificationsAPIApproval Process ControlShow more features +

People who reviewed this software give it a 4 star rating for functionality.

How easy is Restaurant365 to use and deploy?

Restaurant365 supports multiple deployment options, including: Cloud, SaaS, Web-based, iPhone, iPad, Android.

People who reviewed this software give it a 4 star rating for ease-of-use.

What do verified users say about Restaurant365

4.17/5 out of 36 Reviews

Showing 1 - 5 of 36 reviews

Bruce

Verified reviewer

Company size: 501-1,000 employees

Industry: Food & Beverages

Time used: More than 2 years

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
5

Ease-of-use

out of 5
5

Value for money

out of 5
4

Customer support

out of 5
5

Functionality

out of 5

April 2019

CFO review of Restaurant 365

One of the best aspects of Restaurant 365 is that the accounting tool allows for custom periods so that P & L statements can be easily compared to budgeted projections. This feature allows our managers to adjust to line item expenses on a daily and weekly basis. Although no new software integration comes without some pain, Restaurant 365 is now permanently ingrained in our culture.

Pros

The accounting and GL is stronger than any other combined analytic and accounting software I have reviewed. The budgeting tool is excellent. I greatly enjoy the ease at which data can be exported to Excel and reimported back into Restaurant 365. Overall, Restaurant 365 has help me train my operation managers to become business managers!

Cons

Does not handle credit card tips paid out in server and bartender paychecks.

Caleb

Company size: 51-200 employees

Industry: Restaurants

Time used: More than 2 years

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
4

Ease-of-use

out of 5
4

Value for money

out of 5
4

Customer support

out of 5
3

Functionality

out of 5

June 2019

On the way

We have streamlined our accounting process. It still needs work, but it's much better than using quickbooks online. We use the invoicing, payments, and inventory weekly if not more frequently.

Pros

Ease of use, in depth customization and all of the information that you can need for restaurant management

Cons

Bugs, crashes, faulty features, but that's about it

Reasons for choosing Restaurant365

We realized that R365 had the potential that we are looking for. While still a new company when we signed on, we knew that R365 could grow with us.

Reasons for switching to Restaurant365

Ease of use with R365

Cailin

Company size: 201-500 employees

Industry: Restaurants

Time used: Less than 2 years

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
2

Ease-of-use

out of 5
2

Customer support

out of 5
2

Functionality

out of 5

March 2019

Not Quite There Yet

Our overall experience with Restaurant365 has been less than stellar. Adoption and setup took a long time. Support issues are not handled quickly, and there has only been one instance where a support person agreed to speak with me over the phone - they almost always limit communication to emails, which can take longer and is hard to fully explain the problem. I also feel that the system is very inconsistent. We have experienced issues with the entire site being down during our accounting close week, which is very frustrating considering all of our financial reporting and data is housed in this system. I think this software *could* be great but it needs a lot of work and testing to get there.

Pros

I like that 365 gives us the ability to share real-time financial information with the site level teams. They can run an Income Statement for the current period at any time without having to wait for our team at corporate to publish financials.

Cons

There are too many features that aren't available yet or don't quite work as expected. When I use this software I feel like I'm using an unfinished product. For example, the workflow approval for invoices has taken a very long time to release and it still does not always work correctly. Also, we've had issues with units of measure not converting correctly on reports, which was a back-end issue and took weeks for developers to fix. Lastly, we've had many issues with Stock Counts including odd, unexplainable pricing changes and counts that seemed to disappear after a 365 support person "looked into" our issue.

Anonymous

Company size: 1,001-5,000 employees

Time used: Less than 6 months

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

February 2022

R365 great accounting/HR solution for restaurants looking to reduce tech stack

Great customer support with excellent reporting tools that save time and help identify opportunities to improve the business.

Pros

all in one solution with AP, AR, Bank Recs, GL, HR, Inventory, Variance reporting, etc.

Cons

No cons that I'm aware of at this time. The deployment can take a long time due to testing and customization.

Reasons for choosing Restaurant365

Better integration and cost structure was a good fit for organization.

Reasons for switching to Restaurant365

upgrade to cloud based solution with ability to streamline AP, bank recs and inventory management.

Robert

Company size: 501-1,000 employees

Industry: Restaurants

Time used: More than 2 years

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
5

Ease-of-use

out of 5
5

Value for money

out of 5
4

Customer support

out of 5
4

Functionality

out of 5

April 2019

Restaurant365 Review

Having a cloud based software is the way to go! You get the benefits of accessing the system anytime, anywhere. Our operations team can now access their P&L's and they love it! Being able to drill down into the P&L's and Balance sheet is simple and the analytics in the reports are very useful. Unfortunately we are not able to be POS integrated so we cannot use the software to it's full advantage but from what we get out of it right now it is a step above where we use to be. It's an innovative company that is always looking to better the product and frequently releases new features. Overall a great product and would recommend!

Pros

Pros include - cloud based system, unlimited amount of users, ability to have invoice images attached to invoice entry, bank reconciliations are quick & efficient and rock our socks off, there are multiple reports available that are pre-built and can be customizable, the ability to drill down into P&L's and balance sheets has taken our team to the next level with auditing financial statements.

Cons

Some of the cons we have experienced is that the dev team can't fix issues in a timely manner. We'd like issues resolved quicker but it may take more time than we hope. We wish the search function was a little better. You can search anything but in order to get results you have to know how it was entered into the system.

Showing 1 - 5 of 36 reviews

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