Jatheon Archiving Suite vs NetX

RATING:

4.8

(26)

Jatheon Archiving Suite has 26 reviews and a rating of 4.77 / 5 stars vs NetX which has 21 reviews and a rating of 4.43 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.8 (26)
4.4 (21)
Ease-of-Use
4.5 / 5
4.5 / 5
Value for Money
4.5 / 5
4.5 / 5
Customer Support
5 / 5
5 / 5
Functionality
4.5 / 5
4.5 / 5
Last Review Written
January 13, 2022
July 17, 2023
Pros/Cons
  • Pros

  • The software is easy to use and responds quickly to inquiries.
  • The solution itself is quite powerful and delvers the results blazing fast. The post sale support has been fantastic when I have had a few questions and the follow up is almost instant.
  • Cons

  • Occasional users struggle with the search logic (user impatience is a factor here).
  • We have not run into a situation where the system didn't serve us well.
Read all user reviews
  • Pros

  • NetX support is very responsive and they have a great community feedback forum. They are always looking for ways to improve their products and listen to their customers.
  • The interface is attractive and uncomplicated. The features are easy to find and use.
  • Cons

  • Some lack of automation in metadata fields page.
Read all user reviews
Pricing Range
$
$
$
$
$
$
$
$
$
$
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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos