I love everything about Real-Time Labor Guide and wouldn't trade it for any of its competitors.... ever.

There's literally nothing I can think of that is wrong with this software.

Overall I love the program, I have used it for many many years now.

I really like how you can run reports, for labor, or techs, you can get a varierty of reports.

The thing I noticed if you get called away from the invoice program it will just log you out, and it does not always saved it.

What do you expect for $10.00 a month .... The program does what they claim it to do quite well. Sure some of the labor times are wrong just like every other labor "GUIDE" out there. At least they are attempting to create a "Real Time" program to be fair to the techs and customers. If you have a problem with the labor time let them know. I think with enough constructive criticism and truthful testimonies from real techs. The labor times will be changed accordingly until the times are correct. They also give you 3 labor options to choose from which the low one is close to Mitchell on several vehicles I have compared. We all do not have access to factory tools, equipment and data therefore the labor guide should reflect that as well, Hence a little more labor time. Getting the job done right or getting the job done in the allotted time of what a guide says are usually two different times anyhow. These are guides not mandatory labor times, should be used and modified as needed. Rust - Corrosion - Owner Repair - Oil/Grease Soaked Engine - Electrical Parts that have been upgraded with a new harness or pig tails.... Etc. Labor should be fair but not a race to meet the book time. Times are changing and labor guides should as well.

Affordable, Easy and quick to get an estimate now with invoicing options . A good second opinion for $10.00 a month if you have a system. Do not have to be at the shop computer to get an estimate for a repair. You can use your cell phone if needed.

Still working to get real time labor correct on all makes and models. Which would seem to be a ongoing process for the life of the program.

Easy to use, good reports , accurate labor hrs, easy to set up.

Repair guide, component locations, schematics

No complaints, just what I described above!!

Its very user friendly and pretty straight forward, but i might be bit tech savy over most!

As we proceed forward as we all know technology gets better, faster and cheaper as supply goes up. There are now competitors that offer a 3d screen of the parts area you are working on and suggested process and procedures at a much lesser price then Mitchelles or alldata. I would love to see Real Time step up to that!!

I really love the fact that you could type in the license plate and reveal the Vin number for a particular vehicle

I do a lot of presale inspections, Instead of using another application to scan the Vin on cars without a license plate is irritating. I would love to do it from inside Real-Time Labor Guide and it would be great if I didn’t have to be in a browser and could use a app

DOES A GOOD JOB AND EASY TO USE.

THE EASE OF USE AND THE ACCURACY OF THE LABOR GUIDE

NOT ANY REAL NEGATIVE ISSUES. DOES LOCK UP SOMETIME WHEN MORE THAN ONE PERSON USING THE LABOR GUIDE.

Customers always loved having detailef estimate

Great fast product. Used daily for years. Customer service was outstanding. Maybe had 1 or 2 access issues, resolved immediately. Alan, who i think may have been owner always helped.

Occasionally, but really rare labor listed to low. When there was a error, the number was obvious. Just double checked on Napa

I’ve been using Real-Time Labor Guide since 2013 and it helped me so much it has been very easy to use. Very simple to understand

Very eazy to use. Very affordable price.

I would really love it if they would add diagrams and specifications, part locations and more body part options

VERY EASY TO OVERWRITE PRICES, PARTS AND JOB DISCRIPTION.

ENGINE SIZE CODE SOMETIMES NOT LISTED FROM THE LIST.

Makes keeping track of customers and their vehicles so easy I can do it.

Very easy to use and configure the coverage is great and can even use custom types of vehicles overall the best software for shop invoicing.

There is nothing I don’t like about the software.

It's help me increase my profits and have better time management on jobs.

The price is great. Very easy program to use. The program has been getting better and better over the years. The quotes are very nice and professional.

Sometimes it's hard to find the task you're looking for. Some labor times are extremely low but those are getting much better.

It is a software we have used and loved for years and will continue to use!

We have used Real-Time Labor Guide for our shop for over 5 years and as our shop has grown we have purchased other softwares but always keep our real-time subscription. We also do repairs on classic cars and this is the best labor guide software out for estimating labor times for older vehicles.

Through the years the software has not made any big changes.

Very helpful.

It Gives you all labors specifically and gives you a/CAUTION when need be to get proper labor. Been user for many years, Definitely will keep recommending.

When new software updates it takes a minute to adjust.

CUSTOMER SUPPORT IS ALWAYS THERE WHEN I HAVE NEEDED THEM

THIS SYSTEM CREATES A VERY USEFUL ESTIMATE TO PROVIDE TO MY OUTSIDE AGENCY CUSTOMERS.

I WISH THAT THIS SYSTEM WOULD SAVE THE ESTIMATES AND OR WORKORDERS CREATED OR AT LEAST DRAFTS. I GET DISTRACTED WITH PHONE CALL OR CUSTOMERS AND COME BACK AND THE WORK I STARTED WAS LOST DUE TO THE PROGRAM TIMING OUT.

I use the system almost everyday. Its easy to use, understand and very affordable.

The ease of use, the price point. It was super easy to train my secretary on how to use it.

Sometimes there are specific labor operations that are not on your software but others such as identifix or michell ondemand.

Great

Very user friendly and your are able to customize certain things. I work with farmer so the tax exempt button is nice

Sometimes the repair performed option are not always there

I have been using this program for several years now, customer service is great. For a small shop this is a great investment.

The ease of using a tag number to get all information on vehicle.

Does not pre fill fields on frequently used parts.

It saves all invoices and makes pricing a job a breeze

Search criteria should improve By adding make and model and year in the same category

saves me money and time. I have had no issues to complain and see nothing but good ,, I see no reason to buy into a more expensive product

price and ease of use , seems accurate and saves guessing, saves me money , something to show the customer

easy to use just not accurate on labor times

not all labor actions are on the program, labor time are wrong on some repairs. usually short you on repair time.

Overall very easy to use, and accessible.

Seems to be a little low on the labor guide

Able to go back and see what I have done in the past.

Keeping track of all my invoices able to go back to review customers.

Nothing is a great product it does what it claims to do.

Good service

User friendly Very easy to navigate theu

I wish it had more in depth labor some smaller labor things it dont list