Shift4Shop vs Cin7 Omni

RATING:

4.2

(129)

Shift4Shop has 129 reviews and a rating of 4.15 / 5 stars vs Cin7 Omni which has 586 reviews and a rating of 4.29 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.2 (129)
4.3 (586)
Ease-of-Use
4 / 5
4 / 5
Value for Money
4 / 5
4 / 5
Customer Support
4 / 5
4 / 5
Functionality
4 / 5
4 / 5
Last Review Written
July 10, 2023
December 15, 2023
Pros/Cons
  • Pros

  • I had never heard of them but I'm glad I checked them out. They are located in the US, have great value for money and give control to build a great website.
  • Good basic features for creating a website. Drag and drop and editing it pretty nice.
  • Cons

  • Occasionally the system can get very glitchy and mess up the final total cost of items purchased from the store. There seems to be a disconnect sometimes which can be very frustrating.
  • Horrible to customize design, features, functions of their CMS. Very little developers in the US can even help.
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  • Pros

  • The features on offer are promising and if they all worked well, the value for money would be fairly good.
  • I also want to appreciate the ability to make minor changes in the system software to suit out individual need. This was possible by Rep and the way he did quickly is commendable.
  • Cons

  • The on-boarding team could not do the job and messed up our data - then left me with the mess.
  • No Integration of stock codes with third party logistics company (3pl). And no integration of purchase orders with the 3pl.
Read all user reviews
Pricing Range
$
$
$
$
$
$
$
$
$
$
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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos