The ability for us to create our own custom platform to manage loans is great and the support has been amazing.

It does the core functions flawlessly. We still are waiting for better API integrations but they have come a long way.

It is very customizable and you can pretty much do anything you need to do. Some more complicated than others depending on the requirements on your business.

It's a pretty intuitive system and easy to understand how the buttons and commands function.

The system is highly customizable and easy to use. The NLS development and support teams are very responsive and willing to work with your business needs.

This has features that could be configured easily which is very helpful.

Bugs in new versions are unpredictable and annoying. Small companies generally do not have the resources to do extensive testing.

It needs to be more GUI driven. I guess maybe because we have not used it a lot, we are still learning but it seems hard to know where everything is without learning it first.

We like the ease of use of the software. Ability to solve our unique business needs.

Love the integrated ecosystem NLS has provided to Pay. Keeping our mutual customers within a user-friendly and seamless environment when making a payment is a huge value-add.

I suggest recording the user sessions and upload them so that it will be helpful for future reference and also help others who could not attend.

I use this software to bend down the cost curve during our rapid period of growth.

Upgrading too frequently and defects found during testing.

The restful API is going to really help our organization.

NortRidge's support of their NLS product is horrible.

The latency is the biggest complaint among staff, and there seems to be no readily available solution to fix this without going higher and higher up the chain of command.

Affordable, Not inexpensive or cheap. Excellent Consulting services on start up.

The ease of use and the custom features that they will develop for our users. The support is amazing as well.

Nortridge support and other staff have been invariably capable and friendly.

The bugs, and the lack of consistent documentation.

The Nortridge team is truly a PARTNER with us not just another vendor. Everyone on the Nortridge team seems to genuinely care about our business model and our goals at both a high-and detail-level.

Now we have some problems in the Reporting Metro2 with the DPD and the payment history.

It has overall been a great experience using NLS as a loan servicing system. I have used other systems for financial servicing but this system is the most user friendly one I have ever used.

The ease of custom reporting from the database, integration of complimentary software and great support from the Nortridge team top my list of LIKES.

We utilize most of the Tandem software modules. All modules are very feature rich, yet very similar user interface makes learning  new features or modules seamless.

Reduced time to manage audits and track mitigation tasks. One virtual location to store documentation such as audit, risk and compliance docs.

My least favorite aspect of the software is the INABILITY to unlink the modules.

So many options available. From BCP to Risk Analysis.

Sometimes it's hard to figure out what to do in the modules. I think it's a team issue tho as most of us do not watch the videos on the products.

The software is very comprehensive and modules are interfaced as a cross reference. In addition our auditors and regulators love it.

Ease of use and to the point customer support would be the key success points. Templates are always there to get help and tutorial shows a lot to offer for beginners.

Exceptional and easy to use Information Security platform that is delivered at an affordable price.

The customer service is fantastic and is always very prompt to respond to our inquiries. I feel that they are very approachable and offer solutions when called upon.

Staff is very accessible and responsive. Excellent training provided live and recorded.

Any questions or concerns are answered immediately and the people are always friendly and willing to help.

When using the Business Continuity module, I often run into a few conflicts with the listed vendors that are linked to the Vendor Management module.

I'll be the first to purchase a change management module if/when they build it into their ecosystem.

They desperately need an onboarding component into vendor management platform.

Both good and bad, there is a lot of interplay between the different modules. Since all of the modules are tied together making a change to one may require you to make corrections to several others.

The basic functionality of many different risk management needs are addressed and for the price, it cannot be beat and the interoperability between the modules is excellent.

The best feature of the software is the ease of use for Board Reporting and tracking tasks and assignments across our organization.

I also greatly appreciate the webinars. They are very responsive to the users.

The system is always evolving and that they listen to their users. Love the access to all the training videos and super quick responses from the support team.

Cons would appear if you are to use other modules maybe, but the modul we tried revealed no staggering points.

I like the integration between the modules that provides you with a comprehensive snapshot of what the examiners are concerned about the most.

Tandem software and CoNetrix staff are both amazing.

Been a customer for over 10 years. Great company to work with and great products.

The Tandem Software is easy to use and is a good value with many useful features.

Like how the data integrate with their other module allowing the user to do less clicking.

Sometimes it can be difficult to find the exact section of information you are looking for if you don't use it often.

It is a highly manual process to go through each Risk Assessment and add the potential new control and then remove it if it is not adopted.

US Dollar

Nortridge is a cloud-based and on-premise loan servicing system designed for enterprise lenders. It caters to lenders in consumer finance, branch-based lenders, auto finance and government organizations. Key features include enterprise-grade security, granular configuration options, loan automation and workflow management.


The solution supports pool loans, term loans and non-revolving term loans. Lenders can also customize interest rates, payment types, payment intervals and other loan payment criteria. The workflow management feature helps users manage tasks including audit control, foreclosures, originations and bankruptcy.


Nortridge’s loan origination feature helps lenders manage the online loan application process. It also allows users to generate loan documents and send automatic responses for loan approvals and denials. Lenders can also set rules for loan officers, branches and other related departments to manage the online application system.


Support is available via phone and an online ticketing system. Monthly subscription and perpetual licenses are available.



LongDescription

Real Time Analytics

Escrow Management

Data Verification

Collateral Tracking

Automatic Funds Distribution

Document Storage

Borrower Management

Mortgages

Rules-Based Workflow

Pipeline Management

Business Loans

Transaction Monitoring

Payment Options

Complex Debt Structures

Loan Processing

Risk Management

Accounting

Contact Management

Audit Trail

Electronic Funds Transfer

Lead Management

Multi-Currency

Compliance Management

Lending Management

Historical Reporting

Amortization Schedule

Multi-Channel Communication

Multi-Company

Investor Management

ACH Payment Processing

Visual Analytics

Activity Dashboard

Alerts/Notifications

Reporting & Statistics

Payment Collection

Auto Loans

Dashboard

Asset Lifecycle Management

Compliance Tracking

Reporting/Analytics

Student Loans

Trend Analysis

Exposure Management

Multi-Branch

Construction Loans

Task Management

Document Management

Our plans start at $1,000 per user. This includes credit bureau reporting, ACH processing, address verification, and many other features at no extra charge. 

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

2-10

11-50

51-200

201-500

501-1000

1000+

The Nortridge Loan System

In Person

Live Online

Webinars

Documentation

Videos

Tandem's web-based application is designed to manage the compliance burden of information security regulations and improve the security posture of each of its users. Tandem is a business-to-business software as a service (SaaS) company and provides 11 unique yet integrated products as part of the software suite.

Used by more than 1500 U.S. organizations, products include Risk Assessment, Policies, Business Continuity Planning, Vendor Management, Audit Management, Phishing, Cybersecurity, and more. Software features include secure document storage, unlimited users, roles & responsibilities, tasks, email reminders, and incredible support.

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