There are very very occasional errs, People receive wrong time on their reminders.

They were awesome then and they are awesome now. Intuitively easy to use and set up so no long staff trainings needed.

This can be frustrating for the customer/patient and be a bad look for the owner.

Easy to use and fantastic for collecting high-quality customer reviews.

I cannot always get to the phone and I don't miss new clients when they can book directly online. The other nice thing is the customer review integration.

This is great for promoting my business, giving other potential clients information and a sense of familiarity that encourages them to schedule.

It’s affordable and very easy to use for my me and my clients.

Genbook collects customer reviews seamlessly, and my online reputation improved because of it. It also helped me book appointments more easily and more often, as it’s integrated with Google Reserve.

Love how you can edit pretty much everything on here. Genbook is great, always developing lore ways to simplify but still keeping it a great booking system over all.

I am very pleased with this service, I am glad I chose Genbook to start with.

I absolutely love this site. It is so easy to use and my clients say that it is so nice to be able to navigate it easily.

I love that my clients can schedule, with ease, 24/7. I have been a loyal client for over 8 years with very little hiccups.

Ve gotten very angry at times, really putting the service representative though a tongue lashing. Not because I’m mean or wanting to be a jerk, but because my business is counting on them.

Genbook is intuitive, robust and works seamlessly on my website, PC, laptop and phone. Customers have complimented its ease of use.

Easy to use, great app, great customer service, customers love it.

I appreciate Genbook for a few reasons, after the initial set up it is smooth sailing. Any issues that I did have they were very responsive.

Super simple for both my clients and for me to use. Straightforward fill in the blank fields, dependable, and I love the Google integration.

This software is intuitive and easy to use. I get compliments all the time from my clients about how much they love it.

The ease of integration into our website was a plus. The verified review feature has proved very important.

Scheduling is easy for my customers which is great, and the option to collect  testimonials have been instrumental in the growth of my practice.

My clients always praise on how quick and simple the booking process is all due to Genbook. It is also for affordable for a small business and has different options to upgrade as your business grows.

Also, I appreciate the automatic appointment reminders as well as review requests. Genbook saves me time and money and benefits my clients as much as it benefits my business.

I am a barber that uses this product daily my customers and myself love how user friendly it is to book an appointment.

Genbook has been a boon to my business. So grateful for the ease of use, and excellent customer service.

I most liked the customer service. They were very helpful and were really on top of getting my questions answered.

Overall, I have had a very good experience with Genbook. It has been a good solution for us to schedule several doctors, two massage therapists, and a hyperbaric chamber.

Ease of setting it up and ease of use. For the price the functionality is amazing and they are constantly making improvements.

That sold me. I am a one-woman business and cannot afford to waste time with poor customer service.

I work in mental health and this can get weird. That’s the downside to providing an online scheduling system – no privacy.

I can't think of anything that I dislike re: software, but dislike the occasional down-time you have experienced at times.

I love that this company is positivity focused and sends inspirational quotes every time I book someone in person. Learning how to use it has been very simple.

Have to enter them as retail but that messes with taxes come tax time. Could enter as a service but either way there’s no keep track of them and have to do it manually in notes.

All my clients love the reminders they get. It makes it so much easier for me instead of texting everyone and i love how it sends me my client notes before their appointments.

Great experience was just looking for more options.

Overall is a great app to have to be able to keep track of appointments and payments.

It's very user friendly and the booking and web set are great.

They say they do they say they listen they dont. I have friends who refuse to use this system because you cant control where people book appointments.

When an appointment is upcharged during service , the amount due is reverted back to the original booking causing the business to lose money.

Ease of managing and supporting the basic inventory, storing the product with the price and description, and issuing reports periodically regarding everything related to inventory management.

I love Gloss for so many reasons, but mostly because it has changed my whole business for the better. I love the organization and the smooth booking process from start to finish.

Very little options for editing messages that go out to clients. It automatically tells them to call to cancel/ reschedule.

So they have to book new appt then remember to go back and cancel. Sometimes they don’t do so and I end up with a spot that could have been booked.

Gloss genius is super easy to get started with and I love how easily it was for my clients.

I enjoy using the mass email blast to remind my clients about promotions, discounts, etc. i think it's definitely worth the monthly spend! it keeps my day-to-day business steady and organized.

Great for small salons and stylists who don’t need to or want to get involved in your business.

My clients LOVE using it and there’s nothing better than those to serve being the ones who ENJOY the experience from booking to checking them out after a service has been completed.

Plus how easy it is to send emails and texts to your clients. I love that there is a pop up to rebook clients at the end of the service.

The community of support I’ve received. Ve never felt alone as a solo entrepreneur.

I like how easy it is to use and how easy it is for clients to use.

Easy to use, client friendly, best features, cost effective.

I have been rubbing my business smoothly And effectively with it.

Inventory system was horrible. And your reviews just sit there.

M embarrassed to have used this software and am looking for alternatives now.

The design is visually appealing. I like The color scheme of it.

I dont like that only one person can be added to it and not multiple.

Limited integrations: Some users may find the limited number of integrations with other tools to be a drawback.

First, the fact that GlossGenius makes you a booking website is exceptional. Not only is it super cute, but also easy to navigate by everyone.

I love how it helps me in all aspects of my business.

It looks awesome and very convenient to use for the beauty industry.

I love the ease of use for my clients. I also love the reports and analysis that I can run to help inform my marketing strategy and what things I can change.

I've been able to distinguish myself from my rivals thanks to the stylish card readers, which are also a nice touch.

I dont like that this software doesn’t come with client release forms.

Again I am paying someone to explain to them that they need to cancel first, and then reschedule. Some don’t want to cancel in the event the new time is not available.

Ease of use and that it is optimized for mobile. No need for a tablet or computer to finish your sale.

My clients find it so easy and love the convenience.

AMAZING customer service, whiteglove service where they import all your info. You can text notes about the service which will be texted back to  you before the next time the client comes in.

User-friendly interface: GlossGenius has been designed with ease of use in mind, making it simple for beauty professionals to manage their bookings, appointments, and clients.

The thing I love the most about this software is how easy it is for me to use and my clients to use. It has become the main way that I schedule appointments for work and for my personal life.

No software is perfect and I think fhere are some features that could be added (like more than one employee or location and maybe website integration) but for the solo practioner it is amazing.

The only things they care about is money...they only make new  features or new things that only provide them wiht more money in their pocket.

Gloss has so many great things about it, when I wanted to give it a shot I appreciated that they offer a free trial. It’s customizable to help reflect who you are and what your business is about.

I love how user friendly this software is. I love how I can integrate my work calendar to my personal calendar.

US Dollar

Genbook is a smart and simple all-in-one online appointment scheduling and business management solution that helps entrepreneurs in personal services build a better business experience. 

Genbook eliminates distractions and helps entrepreneurs build their brands, book more clients and create memorable experiences. 

Since 2006, Genbook has helped over 22,000 small business entrepreneurs reach their greatest results.

LongDescription

Employee Management

Electronic Payments

Payment Processing

Real-time Scheduling

Mobile Alerts

Rescheduling

Access Controls/Permissions

For Salons and Spas

Customer Mobile App

Task Scheduling

Client Database

Confirmation/Reminders

Credit Card Processing

Wait List Management

SMS Reminders

Customer Database

Recurring Appointments

Gift Card Management

Calendar Management

Scheduling

Data Import/Export

Promotions Management

Multi-Location

Availability Indicator

Booking Management

Email Marketing

Mobile Access

Online Payments

Performance Metrics

Credit Card Management

Client Portal

Event Scheduling

Social Media Integration

Real-Time Notifications

Email Reminders

Email Management

Website Integration

Activity Dashboard

Alerts/Notifications

Online Booking

Reporting & Statistics

Client Profiles

Reminders

Automated Scheduling

Availability Management

Customizable Templates

Calendar Sync

Billing & Invoicing

Event Calendar

Discount Management

Real Time Reporting

Customizable Branding

Contact Database

Employee Scheduling

Appointment Management

Client Management

Customer History

Point of Sale (POS)

Appointment Scheduling

Multiple User Accounts

Inventory Management

For Barbershops

Genbook's pricing starts at just $25 per month (annual). There are no hidden fees or surprises. All features, all bookings and all email and text messages are included in every plan and we offer a no-obligation free 30 day trial.

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

Self-Employed

2-10

11-50

Genbook

In Person

Live Online

Webinars

Documentation

Videos

Ready to stand out? Give your business the ultimate glow-up with GlossGenius. 

The only smart, stylish booking app made to help beauty and wellness pros shine, GlossGenius is the industry’s #1 all-in-one solution. It’s built from the ground up to help you grow and glow with a 90% rebooking rate, 30% growth and 6 hours of time savings each week. 

With a gorgeous custom (and free) website, stylish card readers, the fastest, smoothest booking experience, text and email marketing, card on file feature, seamless client reminders, and oh-so-much-more, GlossGenius helps you make more and stress less. 

All for just $24 per month for unlimited employees, and with no sneaky fees. See why tens of thousands of pros are switching to GlossGenius. Work smart and look great doing it with GlossGenius. 

Faculty/Staff Management

Recurring/Subscription Billing

Booth Rental Management

Customizable Reports

Activity Tracking

SMS Messaging

Debit/Credit Card Processing

Before & After Pictures

Reservations Management

Transaction History

Attendance Management

Attendance Tracking

Class Scheduling

Payroll & Commissions

Customizable Fields

Payment Reminders

Self Service Portal

Sales Reports

Inventory Tracking

Marketing Automation

Real-Time Updates

SMS Marketing

Event Management

Reporting/Analytics

SOAP notes

Customizable Forms

Staff Management

Third-Party Integrations

Loyalty Program

Retail Inventory Management

Item Management

For Medical Spas

Referral Tracking

Surveys & Feedback

Automated Responses

Two-Way Communication

Calendar/Reminder System

Timesheet Management

Team Calendars

2-week free trial. Then, only $24 per month for individual pros OR TEAMS. Lowest transaction fee at a flat 2.6% (no hidden fees!) and free same-business-day transfers.

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