eCMS vs TapClicks

RATING:

4.7

(41)

eCMS has 41 reviews and a rating of 4.68 / 5 stars vs TapClicks which has 175 reviews and a rating of 4.29 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.7 (41)
4.3 (175)
Ease-of-Use
4.5 / 5
4 / 5
Value for Money
4.5 / 5
4 / 5
Customer Support
4.5 / 5
4.5 / 5
Functionality
4.5 / 5
4 / 5
Last Review Written
November 21, 2023
July 10, 2023
Pros/Cons
  • Pros

  • Having the ability to customize reports and letters, as well as track data and due dates, is so beneficial. The CGC staff is certainly worth commenting on.
  • ECMS is updating the software constantly to provide the customer with the best product. The menu options are very organized, giving you the ability to navigate quickly and efficiently.
  • Cons

  • I dislike the length of time it takes to get to a complete resolution on issues that are found in the software.
  • The system need a custom installation and very difficult to try to understand.
Read all user reviews
  • Pros

  • You can see multiple channels, campaigns, and more in an easy to use interface.
  • This program was fairly easy to deploy and it has a great interface that makes it easy to find the specific information or datasets you are looking for.
  • Cons

  • Implementation can be difficult at times, especially when using non-standard data sources to import.
  • As you can guess this is very frustrating when a client is on the way and I need an accurate report asap.
Read all user reviews
Pricing Range
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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos