A much required link between our ERP and our website. Works honestly and intended.

Works as intended, with required functionality all present. Team at InSync is able to customize the software behaviour to anything we need (as long as functionality exists in Magento in the first place, which is a limitation that makes perfect sense). Scheduled activations of the software allow us to synchronize our website with our ERP almost in real time. Even with the time difference, team at InSync makes time to meet during North American office hours, and responds to queries and support tickets overnight most of the time, which is much appreciated.

User interface of the software takes getting used to, and does not seem perfectly optimized for ease of understanding, even though the required functionality exists. On the off chance an error occurs, the error messages are not easily understood by non-developers, or indeed anyone outside of the InSync team. There were some rare instances of difficulties reaching the team, especially in last minute situations, although that is only to be expected given the geographical and time differences.

EXCELLENT!!!! It was an absolute pleasure working with the team at AppseConnect

I had the pleasure of working with Apps e Connect on a project that involved integrating our Shopify platform with Microsoft Great Plains. I must say that my experience with them, particularly with [sensitive content hidden], who headed the project, was nothing short of exceptional.[sensitive content hidden] is the epitome of professionalism. His deep knowledge and impressive talent in the field are immediately evident. What truly sets him apart is his remarkable 'can-do attitude.' No challenge was too great, and no request too small. He approached each task with enthusiasm and a commitment to finding solutions that exceeded our expectations.One of the standout qualities of [sensitive content hidden] work is that all of his developments and integrations worked flawlessly from the very beginning. This precision and attention to detail ensured that our operations ran smoothly without any hiccups.Thanks to the outstanding work done by Apps e Connect, we've experienced significant improvements in our business processes. Automation has become a reality, helping us streamline our operations and reduce both time and human errors. Our Shopify site now seamlessly integrates with Microsoft Great Plains, allowing us to focus our efforts on what truly matters – selling and growing our business.In summary, I can wholeheartedly recommend Apps e Connect, and especially [sensitive content hidden], for any software integration project. Their commitment to excellence, technical prowess, and dedication to customer satisfaction are truly commendable. It's

We didn't encounter any issues that [sensitive content hidden] and the team could not assist with

They market it as an easy standardized solution to connect Navision and Shopify. But it's a software development project without any structured process or standards. After months still no results besides some screen recordings which suggest it would work. No deadlines were met

It's not an app to setup quickly and try it for free. It needs a complet customisation. There are no standards, not even in project management. The onboarding is pretty chaotic, we even came up with some documents to make it a bit more structured. After several missed milestones for many weeks, we still don't see and real working sync between Navision and Shopify. I don't know if it really works or if it's a scam but i definitely cannot recommend it and I'm sure a simple connection via FTP would have been much more efficient.

I like to work with Appseconnect commercial and technical team, they are very efficient

It is very safe and steady. Our customer use it to connect their Amazon accounts to Business Central

We don't have any problem at this moment

So far its been very good, we want to work further with them in the future

My name is Jorge Leipen from Proveedora PGP an ecommerce in Mexico specializing in car and truck tires, We started doing ecommerce 8 years ago in Magento 1, after 4 years we migrated to Magento 2, but the connector to our ERP, in this case, SAPB1 was giving us a lot of trouble, to the extent of even crashing the site. With this new integration we can map every brick and mortar store we have as a Shopify location.After 5 years we have decided to replatform to Shopify and we needed a new connector to our SAPB1. After a lot of research we decided to partner with Appseconnect. The implementation took more than we expected, but now that we have the connection between Shopify and SAPB1 it was well worth it.The interface and functionality compared to our previous connector is a big improvement. The service and attention that we got through the implementation was top notch. We want to give special thanks to [sensitive content hidden] and his team for his patience and excellent communication during the implementation process. We are looking forward to expand our connections to marketplaces in the future.

integration took more time than expected

Seamless integration of WooCommerce and SAP B1.

Easy to use, visual representation of workflow design, reliable, good value, good support

I'm happy with the package overall, it does everything I need

Friendly, very responsive, professional and highly recommend.

It is completely automatic. We do not have to do anything. And it works. In case we want new customizations, these are easily integrated by their Team.

Sometimes the sync is not working, but this is due to compatibility between the two systems and not because of AppseConnect. For example if the text string from Woocommerce is very long, the sync will not succeed because Business Central does not allow such a long text string in the mapped field.

Great experience, good service with great people

I really liked the hands on approach of the APPSECONNECT team.They are very responsive and really know what they are doing.

nothing specific, untill today "+3years" no issues to report

This was a very painless integration. While it took some time, they got it right and I would rather have something that works like described at the end versus being disappointed with something that was fast. It does what we want it to do.

It works and works as was described to me in our initial meeting. I have tried several programs and they are not as good as this one.

There is not a great notification system when it comes to errors. I can't get real time error warnings. I can live with it though.

We are extremely satisfied with APPSeCONNECT and would choose them again in the future for a new project. We would like to mention [sensitive content hidden], our technical consultant, in particular. She is very good at her job and we highly appreciate her. She is always very accommodating and didn't drop the ball on our project.

The team we had the privilege and pleasure of working with was extremely efficient, met all of our needs - whether big or small- and were very fast at implementing what we asked for.

A very minor point might be the time difference. But it did not affect our cooperation at all.

automatic syncing between our web store and ERP

AeC has proven to be extremely capable of handling any and all requirements we have of it. We use it to sync our Magento web stores with multiple SAP B1 databases. We have a unique sales workflow within SAP, and initially I was concerned that what we needed from AeC might be too complicated and that we would have to make certain compromises. I am happy to say that there has not been a request that AeC could not fulfill. The AeC Sync Controller app has made syncing automatic, seamless and worry-free. It is also very simple to use, I can easily open the app to check system status and see a detailed sync log. I am a relatively new user to both Magento and SAP B1, but it has been really easy to understand how to use and monitor the syncing with AeC. The team at InSync have been incredibly helpful and responsive throughout the entire configuration and implementation process. Any questions I have had have been answered promptly and thoroughly. I'm very happy with the level of customer service we have received. They are kind, knowledgable, and always make sure our needs are taken care of.

Honestly, any issues I have encountered with our Magento <-> SAP B1 syncing have been the result of occasional problems with our internal server and SAP configuration. AeC itself has not been the cause of any trouble and it fairly reliably does what it is supposed to do.

Overall a great experience but improvements in self-configuration of simple field updates or logic changes would be a welcome relief so that we can eliminate some of the burden from their team to perform simple MACs.

We felt that overall, the product delivered the expectation of synchronising a lot of customised requirements for our client. This includes the Woocommerce and Dynamics 365 shipment tracking plugin and supporting Australian specific requirements there. The ability to implement a 2-site to 1-crm solution where we need to look at centralising purchases from multiple sites was a challenge, but not attainable easily from other vendors.

Mean time to market was slow. Some of these delays were self-incurred but until recently, getting action from the team was hard. Recently however, we've found a stronger support base to get tweaks over the line and overall we're much happier than we were last year with the project momentum.

We are a multi - unit, multi channel Tile retailer. This software allows us to publish our stock by physical location on our Magento 2 website and update prices, inventory and other attributes quickly and easily. It makes for a great customer experience and has saved us alot of money while helping to grow our business. The integration itself was a breeze - the team at Apps EConnect seem to be available 24-7 to fix any problems or issues we might have. Having had a bad experience with another provider I have nothing but good things to say about this company and product. I would highly recommend it.

This software works out of the box and the team at Apps E-Connect are on hand any time if a problem arises or if further customisation is required. I would highly recommend this product to anyone.

We have no issues with the software so far

Support for solving issues has been rapid. Can-do approach for our high level of customisation required.

Flow of data from our ecommerce to our ERP has reduced hours of manual entry. Software connections can be subject to high levels of customisation to account for customer groupings, tax requirements etc.

Every sync process which is triggered is a bulk sync which doesn't give you an indication if everything has been synced or not. Some data can be missed and require more than one trigger to push from ecomm to ERP. Functionality to view records which are ready to sync then provide a success/not success status would avoid this issue. Error messages are difficult to interpret if not a developer which has extended our troubleshooting time. Due to this we have been resisting the 'auto-sync' so we can check if records have transferred correctly.

We have happily been using APPSeCONNECT since 2016 to facilitate the integration between Magento and our account system SAP B1. Due to a recent SAP upgrade and changes we had made to our website, we needed to reconnect our existing APPSeCONNECT. The support team are excellent; they are quick and efficient and always available to answer queries. They are a very pleasant team to deal with. APPSeCONNECT runs smoothly without any intervention on my part. I am regularly emailed a Connection wise status report, I would know quickly if there were to be an issue.

Works well - our orders download as needed and the stock is updated correctly.

Nothing to note ……………………………………………………………………………...

Very good. Would recommended to others business.

Apps connect team are always available to support whenever i need them. They always look after our integration with care and support.Very good communication.

The time difference is a bit of a challenge. But they are always available if needed.

Automation of processes and better understanding of connectors and integration of systems.

AppsEconnect automates many manual processes thereby saving time and allowing for scaling. Customization of touchpoints allows for management of unique ERP system processes and information specific to your organization. Sync panel points out where integration of AppsEconnect and your own system platforms are and aren't working thereby allowing you to address issues that arise. Implementation team was very willing to go the extra mile to help resolve any issues.

The very nature of a connector means that it is between one platform and another. When implementing this project every implication of set up and system processes have to be considered carefully. When dealing with a Shopify web store, AppsEconnect, SAP B1 ERP system, Credit card and Paypal payments you have created a matrix of platforms that need to be navigated and reconciled to make sure your system is doing what you want it to do. AppsEconnect will not correct or make up for limitations in your own ERP or Online store configuration, processes or information. This is where customization comes into play.

We have been using APPSeCONNECT for few years and implemented Magento / Dynamics NAV and recently Shopify / Dynamics NAV integration. They are helpful and very responsive, we had a very tight implement schedule but they always keep positive attitude to response our requests and provide a proper solutions.

The solution is highly customize-able to fit your own business needs.

It would be even better if the touch-point event log can have additional transaction details.

Appseconnect works so well! We needed to integrate our SHOPIFY store with SAP. They did a super implementation, the communication is very clear and the job is done in a bit. After the integration the assistance is super, they are available every hour of the day and they fix any issue anytime.

because they are able to integrate SHOPIFY with SAP in all of the parts.

Everything is good! I can't say anything about the negative!

Syncing of complex enterprise data between two system for my company.

Had been sourcing for solution to sync data between two platform for my company and came across reviews on this company. Decided to try out their services and really didn't disappoint me. Due to big differences in how the two platform works, their programme had to be manipulated to sync successfully. In the progress, samrat team was attentive to my explaination on the requirements and needs. Thereafter, they work on it really fast as well as fully customized to my request without arguements thus solving my problems in highly professional and experienced way. Very amazed and happy with the team.

No big issues or problems were encountered through out the implementation and progress of the project. Perhaps only slightly disadvantageous was our location. We are based in different country therefore there was slight time different. Otherwise I believed samrat and his team could had completed the solution for me even faster.

We had to create a very complex connection between our MMS and WooCommerce. This took time and there was often confusion on both sides because requirements were formulated unclearly or tasks were marked as finished even though they were not yet finally running. So it was not an easy process, but in the end we are now very happy with the finished product.

AppseConnect handles the connection between our MMS and the website. After the test phase, the process runs completely automatically, without any need to take care of it. The team is very friendly and took care of our 1000 small and big customisations.

Personally, I am not yet a fan of the new online portal, as it is not very user-friendly compared to its predecessor. After the GoLive, however, it is only rarely necessary to use it, so that will no longer be a problem in the future.

My experience has been excellent. The staff members have been very flexible and professional and I must commend the implementation consultant Aritra Biswas for excellent customer service.

APPSeCONNECT is very easy to use and rich in functions. Being able to see logs for each touchpoint and customize sync intervals is very handy for our own connector as well as our clients.

Maybe I would rather address this as something that is nice to have, rather than something I don't like about the product. But it would be excellent to get a descriptive notification if a sync between system did not work, as apposed to having to manually check it every time.

We needed a realiable solution to integrate our SAP B1 with our existing Magento 2 store. Since we needed to implement some of our custom business model rules, we requested some changes to the base implementation, so it can fit those rules, this was not a problem with AppsEconnect. Previously, we had a bad experience with a solution made by freelance developers that were simply not available when the service was down. This is not a problem anymore with the great customer service from AppsEconnect, they are always available and open to fix any issues with the App or implement new requirements.

Customizable to fit your own business model. Saves you tons of time automating processes. The customer service stands out from competitors, always available to help.

The implementation and time to get everything going and functional, can be longer than expected, but the support team is very helpful with this.

Very Good

Not too complicated and easy to apply certain things

Took a long time to integrate and too many product developers were changed

It is scalable and can be customized to your needs. Application is not heavy and performs efficiently.

Support turn around time can be improved.